The contact owns a 2017 Heartland Wilderness RV. The contact stated that the exterior LED lights caught on fire after being left on for an extended period. Neighbors alerted the owner, who discovered flames coming from the passenger’s side light assembly. The driver’s side assembly was melted. The owner disconnected the battery,…
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The contact owns a 2017 Heartland Wilderness RV. The contact stated that the exterior LED lights caught on fire after being left on for an extended period. Neighbors alerted the owner, who discovered flames coming from the passenger’s side light assembly. The driver’s side assembly was melted. The owner disconnected the battery, and a bystander extinguished the fire with water. There was no injury sustained. The Fire Department was not notified of the issue. The contact stated that pictures of the damage were taken, and the damaged assembly was removed. The manufacturer was unreachable. The contact discovered an open recall, NHTSA Campaign Number: 16V566000 (Exterior Lighting and Electrical System); but was not notified of the recall. The vehicle was not repaired. The failure mileage was unknown.
NHTSA ODI #11759225
120 miles · Aug 12, 2016
Electrical SystemFire
TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE A…
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TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence & remedy
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Additional source detail variants (2)
Exterior Lighting
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Electrical System:wiring
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Consequence: If the light overheats there would be an increased risk of a fire.
Remedy: Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.
Remedy: Heartland will notify owners, and dealers will replace the certification label, free of charge. The recall began on June 16, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-25.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2017 Heartland Wilderness Problems, Complaints & Recalls | Skip That Year