2015 HARLEY-DAVIDSON XG750

MY HUSBAND AND I WERE RIDING TOGETHER, SITTING STILL AT A LIGHT, FIRST TO TAKE OFF AT GREEN LIGHT WITH CARS BEHIND US. WE TOOK OFF, & MY BIKE TOOK OFF, SLOSHING FUEL TO BACK OF TANK, & I LOST ALL POWER FOR A MOMENT IN THE MIDDLE OF A CITY INTERCEPTION. AS THE FUEL SLOSHED BACK FORWARD & BACKWARDS, IT GAVE ME SOME INTERMITTENT ACCELERATION POWER TO LIMP THROUGH THE INTERSECTION. I IMMEDIATELY PULLED INTO THE MIDDLE TURN LANE SECTION OF THE ROAD SO VEHICLES COULD PASS ME, I AM LUCKY I WAS NOT HIT. MY LOW FUEL LIGHT WAS NOT ON YET, & MY MILEAGE ON THIS TANK WAS ABOUT 119. SINCE I AM FAMILIAR WITH THIS ISSUE FROM READING FEEDBACK, I SIMPLY TOOK OFF EXTRA SLOW FROM EVERY STOP UNTIL WE REACHED OUR DESTINATION, AND THEN IT HAPPENED AGAIN BEFORE WE REACHED A GAS STATION. WE PUT IN 2.7 GALS, MEANING I HAD .9 GAL LEFT, & MY LOW FUEL INDICATOR HAD ONLY BEGAN TO FADE ON & OFF WHILE RIDING. MY DEALERSHIP SAID THE FACTORY HAD NO EXPERIENCE WITH THIS & THE FACTORY HAD NO SOLUTIONS & THIS WASN'T A COMMON PROBLEM. I RODE THE MOTORCYCLE TO LAUGHLIN RIVER RUN, KEEPING IT FUELED UP BEFORE I HIT 100 MILES PER TANK, NERVOUS BECAUSE OF THE HILLS INVOLVED. FED UP WITH THR DOWNPLAY OF A LIFE THREATENING ISSUE, I CALLED CUSTOMER SERVICE LINE FROM A GETHUMAN SITE & THE NEXT DAY MY DEALERSHIP CALLS ME SAYING THEY HAVE THE FUEL ASSEMBLY REPLACEMENT WHICH WILL BE INSTALLED AFTER MY DYNO TUNE IS FINISHED. I PAID FOR CUSTOM PAINT, A SEAT, A LUGGAGE RACK, A BAG, VANCE & HINES SLIP ON MUFFLER, A BUCKSHOT HEAT SHIELD, A SCREAMING EAGLE INTAKE, AND A DYNO TUNE. PLUS I BOUGHT & HAD A WINDSHIELD INSTALLED. I HATE MY BIKE BEING ON THE SHOP & DON'T LIKE HAVING ISSUES DOWNPLAYED AFTER SPENDING THAT KIND OF $ ON A STREET 750! HOW ABOUT SOME BAFFLES IN THE TANK OR OTHER SOLUTION? A NEW RIDER LIKE ME IS LUCKY THAT I READ ABOUT THIS BEFORE I RODE, MOST WILL NOT & COULD BE KILLED OR THROWN FROM BIKE. *TR

I TOOK A SHARP RIGHT TURN FROM A COMPLETE STOP, AND BEFORE EXITING THE TURN THE THROTTLE LAGGED GIVING NO RESPONSE, AND THEN SUDDENLY SURGED. WHEN THE SURGE HAPPENED I WAS STILL IN THE TURN AND LOST TRACTION IN THE BACK TIRE WHICH SENT THE BIKE SIDEWAYS AND TO THE GROUND. I PREVIOUSLY HAD THE LAG AND LEAP ISSUE WITH THIS BIKE AND HAD THE FUEL PUMP REPLACED BY HARLEY FOR THIS ISSUE. THE ISSUE APPEARED TO BE RESOLVED, HOWEVER, RIGHT BEFORE THE LAST 2 FILL-UPS (RIGHT BEFORE AND AFTER THE LOW FUEL LIGHT CAME ON) I EXPERIENCED A SLIGHT LAG AND LEAP ISSUE. NOT AS BAD AS BEFORE THE FUEL PUMP WAS REPLACED, BUT STILL PRESENT. DROPPED THE BIKE OFF AT THE SERVICE DEPARTMENT AT A HARLEY DEALER TODAY AND THEY INFORMED ME THAT THEY WOULD NOT BE CONTACTING ANYBODY HIGHER UP AT HARLEY TO INFORM THEM OR INQUIRE ABOUT THE THROTTLE RESPONSE ISSUE ON THIS BIKE. *TR

WHILE DRIVING MY 2015 HARLEY-DAVIDSON STREET 750 YESTERDAY, AND A COUPLE TIMES IN THE PAST, UPON ACCELERATING I FELT MY MOTORCYCLE QUICKLY LOSE POWER AND SHORTLY AFTER LUNGE FORWARD QUICKLY AND UNEXPECTEDLY. EACH TIME THIS PROBLEM HAS OCCURRED, I HAVE HAD APPROXIMATELY 1 GALLON OF FUEL LEFT IN MY TANK OR SLIGHTLY LESS. THE FIRST TIME THIS HAPPENED, I WAS NEARLY THROWN BACKWARDS OFF MY BIKE BECAUSE OF THE RAPID FORWARD ACCELERATION, TO THE POINT WHERE MY HANDS ACTUALLY CAME OFF THE GRIPS FOR A SPLIT SECOND. I SHRUGGED IT OFF AND CHALKED IT UP TO BEING A NEW RIDER BUT THEN WHEN HAPPENING AGAIN I WAS CONCERNED. I EXPERIENCED THE SAME PROBLEM AGAIN YESTERDAY MULTIPLE TIMES, AND EACH TIME UPON REFUELING, THE PROBLEM WAS FIXED. *TR

WHEN COMING TO A COMPLETE STOP AND THEN ACCELERATING MOTORCYCLE ACTS AS IF IT IS LOW ON FUEL AND DOES A VERY VIOLENT JUDDER/ JOLT FORWARDS. AS THIS IS SEEN AS AN ENTRY LEVEL BIKE SOMEONE WITH LESS RIDING TIME WILL DEFINITELY RUN INTO SOME SERIOUS ISSUES. HAS HAPPENED MULTIPLE TIMES, IN MY CASE ALSO THE FUEL LIGHT COMES ON WHEN THESE HAPPENS. I THEN FILL UP AND IT ALWAYS TAKES 1.6 GALLONS WHEN LIGHT COMES ON. SO INDICATOR LIGHT IS COMING ON PREMATURELY AND THERE IS STILL 1.9 GALLONS LEFT IN TANK. THIS PROBLEM WITH FUEL SYSTEM IS NO JOKE WHEN YOU HAVE SOMEONE BEHIND YOU WHICH I ALMOST GOT RAMMED FROM BEHIND. IF HARLEY DOESN'T ACT ON THIS THERE WILL DEFINITELY HAVE SOME LAW SUITS TO DEAL WITH IN NEAR FUTURE. THIS ISSUE HAS MADE ME THINK TWICE ABOUT RIDING AT SPEEDS OVER 35MPH WITH THIS PARTICULAR MOTORCYCLE. I HAVE CALLED HARLEY SERVICE DEPARTMENT AND WAS TOLD IT MIGHT NEED SOME KIND OF ADJUSTMENT MADE ON FLOAT OF FUEL PUMP. BUT I REFUSED TO TAKE BIKE ON EXPRESSWAY AND HATE TO PAY FOR A TOLL TRUCK WHEN ITS A BRAND NEW 2015 BIKE.WHY SHOULD I PAY FOR PICK UP FEE? REMEMBER THE CUSTOMER IS ALSO RIGHT AND I WOULDN'T SPEND MY TIME WRITING THIS IF THIS WASN'T A CONCERN. DON'T WAIT TILL SOMEONE GETS SERIOUSLY HURT OUT THERE. *TR

AS I ENTERED AN INTERSECTION IN 1ST GEAR, THE MOTORCYCLE FAILED TO ACCELERATE AND THEN SURGED FORWARD. I HAD JUST GOTTEN MY MOTORCYCLE ENDORSEMENT AND HAD VERY LITTLE RIDING EXPERIENCE. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE MOTORCYCLE. ANOTHER INCIDENT HAPPENED SOON AFTER AS I WAS TAKING A RIGHT HAND CURVE. I WAS IN SECOND GEAR AND SLOWED AS I APPROACHED THE RIGHT HAND CURVE. I ATTEMPTED TO ACCELERATE THROUGH THE CURVE AND THE MOTORCYCLE LAGGED AND THEN SUDDENLY LEAPED FORWARD, CAUSING ME TO FISHTAIL AND ALMOST RUN OFF OF THE ROAD. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL AND PREVENT A CRASH. ON 1/7/2015, THE VEHICLE WAS DRIVEN TO THE DEALER WITH APPROXIMATELY 120 MILES ON IT FOR AN INSPECTION OF THE PROBLEM. THE DEALER TOLD ME THAT THEY WERE ABLE TO REPRODUCE THE PROBLEM; HOWEVER, I WAS MERELY LOW ON FUEL. I TOLD THE DEALER THAT THE LOW FUEL LIGHT INDICATOR NEVER ACTIVATED. THEY FILLED THE TANK WITH GAS AND THE PROBLEM DID NOT REOCCUR. THEY WERE ALSO ABLE TO GET THE LOW FUEL LIGHT INDICATOR TO ACTIVATE AT APPROXIMATELY 0.8 OF A GALLON. THEY ALSO PUT THE VEHICLE ON THE DYNO AND WERE NOT ABLE TO REPRODUCE THE PROBLEM WHEN FUEL WAS PRESENT. THE DEALER TOLD ME TO KEEP A GALLON OF GAS IN THE TANK AT ALL TIMES TO KEEP THE FUEL PUMP WET. ON 4/19/2015, THE VEHICLE EXHIBITED LAG AND LEAP IN FIRST THROUGH FOURTH GEARS AND THE ENGINE DIED MULTIPLE TIMES ON A MAJOR THOROUGHFARE. I WAS UNDER THE IMPRESSION THAT I WAS LOW ON FUEL, SO I TRIED TO MAKE A U-TURN AT AN INTERSECTION INTO A GAS STATION. I WAS UNABLE TO GET THE VEHICLE TO SAFELY ENGAGE IN 1ST GEAR WITHOUT SURGING AND/OR DYING, SO I PUSHED THE BIKE TO THE NEARBY FUEL PUMP. I WAS SHOCKED TO SEE THAT I HAD SUFFICIENT FUEL AND ADDED 1.2 GALLONS TO THE 3.5 GALLON TANK. AFTER FUELING, THE VEHICLE WAS SPUTTERING WHILE IDLING. I DROVE HOME AT LESS THAN 30 MPH LAGGING AND LEAPING THE WHOLE WAY WITH NO CRASH. *TR

AT THE DEALER, I TEST TRIED THE X500. AT THE FIRST STOP SIGN, I ACCELERATED AND THE MOTORCYCLE STALLED. WHEN I DECELERATED, THE GAS IN THE GAS TANK MOVED AND THE BIKE RAN AGAIN. I WENT BACK TO THE DEALER IMMEDIATELY AND REPORTED THE PROBLEM, EXPLAINING WHAT HAD JUST HAPPENED. THEY TOLD ME THAT IT MUST HAVE BEEN THE GOVERNOR. I ASKED FOR THE X750, EVERYTHING WENT PERFECT AND I BOUGHT IT. THE FIRST INCIDENT OCCURRED AT A TRAFFIC LIGHT. I ACCELERATED AND THE BIKE STALLED. ONCE I DECELERATED AND GAS IN THE TANK MOVED AGAIN. I IMMEDIATELY WENT TO GAS STATION AND FILLED THE GAS TANK WITH 2.134 GALLONS AT ONLY 99 MILES. THE SECOND 2ND INCIDENT, SAME ACCELERATE IN A LIGHT TURNING RIGHT CARS BEHIND ME, STALLS AND GET GAS WHEN I SHIFT TO SECOND, SAME IMMEDIATELY GAS STATION, THIS TIME FILL THE GAS TANK WITH 2.469 GALLONS ONLY 190MILES.CAPACITIES SAY, I KNOW YOU HAVE IT: FUEL TANK 3.5 GALLONS, LOW FUEL INDICATOR 0.8 GALLON. I WILL FILL THE TANK EACH 100 MILES UNTIL THEY CHANGE MY GAS TANK WITH COMPARTMENTS INSIDE SO THE GAS DOESN'T GO ALL THE WAY BACK AND THE GAS PUMP CAN SUCK IT. IS REALLY DANGER WITH VEHICLES PUSHING BEHIND MY BACK. I'M AN EXPERT RIDER, HOPE THE ROOKIES DON'T SUFFER AN ACCIDENT. ANOTHER RECALL TO MAKE: WITH THE REAR MIRROR'S YOU ARE NOT ABLE TO SEE THE VEHICLES BEHIND YOU, MY BODY BLOCKS COMPLETE THE REAR VIEW. *TR

WITH ROUGHLY .9 GALLONS OF FUEL IN TANK, WHEN LEAVING A FULL STOP, VEHICLE PAUSES HARD ON ACCELERATION. PROBABLE CAUSE IS FUEL STARVATION CAUSED BY FUEL FLOWING BACK IN THE TANK, AWAY FROM THE FRONT-LOCATED FUEL PUMP, STARVING EFI SYSTEM OF GASOLINE. AS FUEL MOVES FORWARD AFTER A BRIEF PAUSE IN FORWARD MOMENTUM, THE PUMP HAS ACCESS TO THE FUEL AND THE BIKE SUDDENLY LURCHES FORWARD. THIS HAPPENS MULTIPLE TIMES AS THE FUEL IN TANK TRAVELS FORWARD AND AFT. EXTREMELY UNSAFE CONDITION AT LOW SPEEDS, ESPECIALLY AT INTERSECTIONS WHEN THIS IS MOST LIKELY TO OCCUR. *TR

WHILE RIDING ON THE FREEWAY I TRIED TO ACCELERATE, I WAS LOWER ON GAS (APPROXIMATELY, 1 - 1.25 GALLON LEFT). THE BIKE ONLY HAS A 3.5 GALLON TANK, AS I ATTEMPTED TO ACCELERATE WHILE PASSING A VEHICLE IN TRAFFIC, THE BIKE LAGGED, NO RESPONSE FOR A QUARTER TO HALF SECOND, AND THEN SUDDENLY IT LEAPED FORWARD AND THEN LAGGED AGAIN. IT CONTINUED TO DO THIS FOR A SECOND OR TWO UNTIL I RELEASED THE THROTTLE AND ACCELERATED VERY SLOWLY. THIS WAS A VERY DANGEROUS SITUATION AS I WAS SHARING A LANE TO PASS (AS ALLOWED IN CALIFORNIA), AND THIS HAPPEN LEAVING ME STUCK BETWEEN TWO VEHICLES. THIS HAS HAPPENED MANY TIMES BEFORE, BUT ONLY WHEN I LOW GAS (GAS LIGHT IS ON). *TR

TL-THE CONTACT OWNS A 2015 HARLEY DAVIDSON XG750. THE CONTACT STATED THAT WHILE ACCELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTION THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 830. DJR UPDATED 3/1815*CN UPDATED 9/12/2017*CN