2015 HARLEY-DAVIDSON XG750

UPON REACHING APPROXIMATELY 95-100 MILES ON A TANK OF GAS I EXPERIENCE ISSUES WITH FUEL DELIVERY AND ENGINE OUTPUT. THE MOTORCYCLE LOSES POWER AND IS NON-RESPONSIVE, THEN ALL OF A SUDDEN WILL SHOOT FORWARD AS IT RECEIVES FUEL AGAIN. THIS COULD CAUSE LOSS OF CONTROL OR A MULTI-VEHICLE ACCIDENT DUE TO THE UNKNOWN RESPONSIVENESS. THE PROBLEM GETS PROGRESSIVELY WORSE, AND AFTER ABOUT 10-15 MILES OF THE SYMPTOMS THE FUEL LIGHT IS THEN TRIGGERED. THE ISSUE DOES NOT HAPPEN WHEN THE GAS TANK IS FULL, BUT ONLY AFTER USING APPROXIMATELY 1.6 TO 2.0 GALLONS OF GAS (OR 95-100 MILES OF DRIVING). I BELIEVE THERE IS AN ISSUE WITH THE FUEL PUMP CAUSING A LOSS OF SUCTION CAUSING THE BIKE TO ACT ERRATICALLY. I HAVE SPOKE WITH MANY OWNERS OF THE SAME BIKE AND THEY HAVE ALSO HAD THE SAME ISSUE. MANY HAVE HAD THEIR FUEL PUMPS REPLACED BUT STILL EXPERIENCE THE PROBLEM BECAUSE OF THE FAULTY FUEL PUMP DESIGN. I HAVE SET AN APPOINTMENT WITH MY LOCAL DEALER TO HAVE MY BIKE REPAIRED.

WHEN THE FUEL TANK IS NOT COMPLETELY FULL THE ENGINE LURCHES OR BUCKS. THESE MOVEMENTS ARE VIOLENT AND UNEXPECTED AND CAN CAUSE YOU TO CRASH OR PUT YOU IN DANGER BECAUSE IT IS STARVED FOR FUEL AND WILL NOT GET OUT OF THE WAY OF NORMAL TRAFFIC FLOW. THIS ISSUE HAPPENS BEFORE THE LOW FUEL LIGHT IS ILLUMINATED AND USUALLY STILL HAS 1/3 OF THE FUEL REMAINING. I HAVE CONTACTED HARLEY AND MADE THEM AWARE BUT THEY DO NOT HAVE A FIX AS OF NOW.

MOTORCYCLE LAGGED AND LEAPED ACCELERATING FROM A STOP WHILE LOW ON FUEL - THIS PROBLEM WAS SAID TO BE REMEDIED AFTER BRINGING IT UP WITH A DEALER AND THEY INSTALLED A NEW FUEL PUMP... HOWEVER THE PROBLEM SEEMS TO HAVE RETURNED. ACCELERATION SEEMS TO STUTTER THEN RETURN AT FULL FORCE IN A SPLIT SECOND, CAUSING LOSS OF TRACTION AND STEERING. CANNOT STRESS ENOUGH HOW DANGEROUS THIS IS DRIVING IN AN URBAN ENVIRONMENT.

WHILE DRIVING AT A STEADY 35 MPH OR SO, THE BIKE SUDDENLY LOST ENGINE POWER (AS IF I CLOSED THE THROTTLE) THEN WITHOUT WARNING IT OPENED RIGHT BACK UP AND LUNGED ME FORWARD AS IF I SUDDENLY TWISTED THE THROTTLE OPEN AGAIN. THIS HAS HAPPENED BOTH TIMES I GOT LOW ON GAS BUT BEFORE THE GAS LIGHT CAME ON! THERE WAS STILL QUITE A BIT OF GAS IN THE TANK. AND WHEN I FILL UP, THE PROBLEM DISAPPEARS UNTIL I DRIVE ANOTHER 75 MILES OR SO.

**THIS IS MY SECOND COMPLAINT ABOUT THIS** THE ISSUE HAPPENED THE FIRST TIME AT 86 MILES ON THE MOTORCYCLE. IT WAS FIXED AT ABOUT 500 MILES. NOW AT 996 MILES IT'S BACK. THE ISSUE HAPPENS WHEN TAKING OFF FROM A STOP. THE MOTORCYCLE ALMOST DIES BECAUSE IT ISN'T GETTING FUEL, THEN IT GETS FUEL AND LURCHES FORWARD. THERE IS STILL OVER A GALLON OF FUEL IN THE TANK AND THE LOW FUEL LIGHT WAS NOT ON AT THE TIME. I ALMOST CRASHED AND COULD HAVE BEEN HURT OR KILLED BY THE TRAFFIC COMING UP BEHIND ME. THE FIRST TIME THEY REPLACED THE FUEL PUMP AND I WAS TOLD THAT IT'S A FAULTY DESIGN AND THE PICKUP COMES OFF CAUSING IT TO NOT PICKUP FUEL PROPERLY. IT APPEARS THE REPLACEMENT CAME APART ALSO. IS HARLEY GOING TO BE PUSHED TO REDESIGN THIS BEFORE OR AFTER SOMEONE IS HURT OR KILLED?...UPDATED 09/22/15 *BF UPDATED 11/08/2017*CN

MY XG750 WAS LOW ON FUEL. WHEN LEAVING FROM A STOP, AT A STOP & GO LIGHT IT FELT AS THOUGH IT HAD NO POWER CAUSING ME TO TURN THE ACCELERATOR MORE. THEN IT GOT FUEL CATCHING ME OFF GUARD AND LEAPED OUT INTO TRAFFIC.NO ONE WAS HURT BUT I FEEL THIS IS A POTENTIALLY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES NOW ALWAYS WHEN THE FUEL IS LOW.

AT ABOUT 81 MILES ON THE TRIP ODOMETER FROM A FULL TANK THERE WAS HESITATION WITH ACCELERATION IN 1ST GEAR TURNING RIGHT FROM A STOP UP A SLIGHT INCLINE. BY 91 MILES ON THE TANK, ANY HARD ACCELERATION WAS FOLLOWED BY HESITATION THEN SURGE. THIS HAPPENED IN ANY GEAR NOT JUST IN 1ST. BY 98 MILES ON THE TANK THERE WAS SO MUCH HESITATION AND SURGE THAT IT FELT TOO DANGEROUS TO RIDE. THIS IS THE SECOND COMPLAINT REGARDING THIS ISSUE (PRIOR COMPLAINT NHTSA ID NUMBER: 10721410) IN SPITE OF THE FUEL PUMP ALREADY BEING REPLACED BY HARLEY DAVIDSON LESS THAN A MONTH AGO FOR THE EXACT SAME PROBLEM. REPLACING A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART IS NOT AN ADEQUATE SOLUTION TO A POTENTIALLY VERY DANGEROUS PROBLEM.

THE LOW FUEL WARNING LIGHT ILLUMINATED FEW MINUTES BEFORE THE INCIDENT. THE INCIDENT HAPPENED AT A RED LIGHT ON A 55 MPH ROAD. I WAS FIRST IN LINE IN MY LANE. I ATTEMPTED TO PROCEED THROUGH THE INTERSECTION WHEN THE LIGHT TURNED GREEN. I ROLLED MAYBE A FEW INCHES AND THE BIKE LOST ALL POWER, FOLLOWED BY AN IMMEDIATE SURGE OF POWER. THIS HAPPENED 3 TIMES WHILE TRYING TO CROSS THE INTERSECTION. MY PASSENGER AND I WERE ALMOST THROWN FROM THE BIKE. IT FELT AS IF EVERY TIME THE FUEL SLOSHED BACK AND FORTH THE SURGE AND STALL WOULD HAPPEN.