TL* THE CONTACT OWNS A 2008 HARLEY-DAVIDSON VRSCDXA. THE CONTACT STATED THAT BRAKE FLUID LEAKED FROM THE VEHICLE DUE TO A MELTED BRAKE LINE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS…

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NHTSA ODI #11203146

25,000 miles · Mar 8, 2018

Service Brakes

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HARLEY DAVIDSON RECALL 0171 NHTSA RECALL 18V-076 RECALL STATES THAT THERE IS A CHANCE IN REDUCED BRAKING ABILITY. MY EXPERIENCE IS THAT I COMPLETELY LOST THE FRONT BRAKES WHICH IS 75% OF THE BRAKING ABILITY ON A MOTORCYCLE. WHEN MY VRSCDXA WAS TAKEN TO THE DEALER FOR THE FLUSH, THE TECHNICIANS DETERMINED THAT THEY COULD NOT FLUSH THE BRAKES DUE TO THE ABS MODULE NOT RESPONDING PROPERLY. THIS REQUIRES A REPLACEMENT OF THE ABS MODULE THAT IS NOW OBSOLETE FOR HD AND AFTERMARKET SUPPLIERS DO NOT MAKE THIS PART. IT IS COMPLETE NONSENSE TO HAVE A SYSTEM THAT HAS THE CAPABILITY OF COMPLETELY FAILING, A RECALL THAT DOES NOT COVER THE PARTS OF FAILURE, MISLEADING STATEMENTS ON HOW IT AFFECTS THE BRAKING ABILITY, AS WELL AS NOT BEING ABLE TO SUPPLY THE PARTS THAT HAVE FAILED EVEN WITH THE CUSTOMER WILLING TO PAY BECAUSE THEY ARE NOW OBSOLETE. AS FAR AS THE HISTORY GOES ON MY BIKE, I HAD CLEAN BRAKE FLUID IN MY BIKE. I MAY HAVE NOT HAVE FOLLOWED THE EXACT 2 YEAR INTERVAL RECOMMENDED, BUT MY LINES HAVE BEEN FLUSHED MULTIPLE TIMES OVER THE LAST 10 YEARS. HAS NHSTA REALLY INVESTIGATED THE REASON FOR THE RECALL AND EVALUATED HD'S ACTIONS AS REASONABLE FOR THIS SITUATION? SHOULD THERE BE FURTHER ACTIONS IF THE PARTS ARE NOW OBSOLETE? SHOULD THERE BE MORE OF A CONCERN ON THE SAFETY FOR THOSE AFFECTED? WHAT ARE THE EXPECTATIONS FOR THOSE THAT CANNOT FIX THE PROBLEM? MY SOLUTION WAS TO REMOVE THE ABS COMPONENTS. THAT LOWERS THE VALUE OF MY BIKE AND REMOVES A SAFETY FEATURE THE BIKE WAS ORIGINALLY PURCHASED WITH.

NHTSA ODI #11076911

Official recalls

18V076000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:fluid

Jan 29, 2018

Harley-Davidson Motor Company (Harley-Davidson) is recalling all 2008-2011 Touring, CVO Touring and VSRC motorcycles equipped with anti-lock brakes (ABS), including Road King (FLHR), Road King Police (EFI) (FLHP), Road King Police (EFI) (FLHPE), Electra Glide Standard Police (EFI) (FLHTP), Electra Glide Classic (EFI) (FLHTC), Electra Glide Ultra Classic (EFI) (FLHTCU) and Street Glide (EFI) (FLHX), 2008 VROD (VRSCAWA), CVO Road King 4 (FLHRSE4), Night Rod (VRSCDA), CVO Ultra Classic 3 (FLHTCUSE3), Night Rod Special (VRSCDXA), 2008-2010 Road King Classic (EFI) (FLHRC), 2008-2009 Road Glide (EFI) (FLTR) and Electra Glide Standard (EFI) (FLHT), 2009-2010 V-Rod (VRSCAW), 2009 CVO Ultra Classic (FLHTCUSE4) and CVO Road Glide 3 (FLTRSE3), 2009-2011 Night Rod Special (VRSCDX) and V-Rod Muscle (VRSCF), 2010 CVO Ultra Classic 5 (FLHTCUSE5) and CVO Street Glide (FLHXSE), 2010-2011 Electra Glide Ultra Limited (FLHTK) and Road Glide Custom (FLTRX), 2011 Road Glide Ultra 103 (FLTRU103), Street Glide 103 (FLHX103), Road King Classic 103 (FLHRC103), CVO Ultra Classic 6 (FLHTCUSE6), CVO Road Glide Ultra (FLTRUSE), Road Glide Custom 103 (FLTRX103), and CVO Street Glide 2 (FLHXSE2) motorcycles. Deposits may form on components within the brake system if the DOT 4 brake fluid is not replaced for a prolonged period of time beyond the 2-year maintenance schedule specified in the Owners Manual.

Consequence & remedy

Consequence: These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.

Additional source detail variants (2)

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip

Consequence: These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.

Remedy: Harley-Davidson will notify owners, and dealers will flush the entire brake system with new Platinum Label DOT 4 brake fluid, free of charge. The recall began on February 14, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0171.

Service Brakes, Hydraulic:fluid

Consequence: These deposits may cause a valve within the ABS Hydraulic Control Unit to stick, reducing braking ability and increasing the risk of a crash.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE16009 · Sudden Brake Failure - Motorcycle

Opened Jul 6, 2016 · Closed Apr 23, 2018

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

The Office of Defects Investigation (ODI) opened this investigation in July 2016 based on forty-three (43) Vehicle Owner Questionnaires (VOQ).During the course of this investigation ODI received a total of 145 VOQs related to the alleged defect on the subject motorcycles.Owners allege they experience a sudden and complete loss of brakes on one or both wheels.To better understand the cause of the braking issue on the subject motorcycles, ODI requested NHTSA's Vehicle Research and Test Center (VRTC) conduct inspections and testing of affected vehicle braking systems.Through its work, VRTC determined that deposits were forming on the valves in the Hydraulic Control Unit (HCU) of the Antilock Braking System (ABS). These deposits could prevent the proper function of the HCU and render the brakes ineffective.To understand why deposits were forming in the HCU, Harley Davidson completed an analysis of the Dow 460 brake fluid used as original equipment on the subject motorcycles and determined that it had stability issues if left in the brake system for an extended period of time.Harley Davidson found that if a brake fluid flush was not conducted as outlined in the owner?s manual for the motorcycles, and was left in the system for a period of time beyond their recommendation; deposits could form in the HCU.Through further testing, Harley Davidson identified an alternate, commercially available, brake fluid that did not have the same stability issues as the original fluid and could stop the proliferation of any current brake system deposits.ODI sent Information Request (IR) letters to Harley Davidson and Dow Chemical (the supplier of the brake fluid on the subject motorcycles) to collect information about the subject bikes and the alleged defect.Harley Davidson responded in full on Sept 30, 2016 and Dow responded with a confidential submission on October 25, 2017.ODI analyzed the information contained in both IR responses and concluded that motorcycles manufactured during Model Years (MY) 2008, 2009, 2010, and 2011 were failing at a rate greater than their peers.Based on this analysis and the brake fluid study conducted by Harley Davidson, a group of motorcycles was identified that were potentially affected by the instability of the original brake fluid.2008 marked the introduction of ABS on Harley Davidson motorcycles and a change in the Dow 460 brake fluid used in the 2012 MY vehicles provided the bases for the scope of the affected population.With recall action 18V-076 taken by Harley Davidson this investigation is closed as further use of agency resources does not appear to be warranted.The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/ using the complaint identification numbers attached to this resume.