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2011 HARLEY-DAVIDSON Softail

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

About this comparison →
3Owner complaints

Model-year median: 3

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

Other model years Selected year
1
20081
20103
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2013
Compare all Softail years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Engine
1Engine And Engine Cooling
1Exterior Lighting
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 3 of 3 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Engine And Engine Cooling complaints

1 reports
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2,500 miles · Jun 15, 2011
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFTAIL DELUXE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT IT COULD HAVE BEEN CAUSED BY THE MOTOR. THE VEHICLE WAS …

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TL*THE CONTACT OWNS A 2011 HARLEY DAVIDSON SOFTAIL DELUXE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO A DEALER WHO ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE, BUT IT COULD HAVE BEEN CAUSED BY THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

NHTSA ODI #10406965

Official recalls

1

11V037000 · Engine And Engine Cooling:engine

Jan 31, 2011

HARLEY-DAVIDSON IS RECALLING CERTAIN MODEL YEAR 2011 SOFTAIL MOTORCYCLES MANUFACTURED FROM JUNE 7, 2010 THROUGH OCTOBER 8, 2010. THE BODY CONTROL MODULES (BCM) INSTALLED ON THESE MOTORCYCLES (PART NUMBERS 69991-11 AND 69993-11) HAVE A CASE THAT MAY NOT HAVE BEEN PROPERLY SEALED DURING PRODUCTION. AN IMPROPER SEAL MAY ALLOW WATER INTRUSION INTO THE BCM WHICH MAY CAUSE ENGINE STALL.

Consequence & remedy

Consequence: AN ENGINE STALL WHILE IN TRAFFIC CAN RESULT IN A CRASH, WHICH COULD LEAD TO INJURY OR DEATH TO THE RIDER.

Remedy: HARLEY-DAVIDSON WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE BCM FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT HARLEY-DAVIDSON AT 1-414-343-4056.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.