2022 HARLEY-DAVIDSON RA1250

Two issues. Please consider ordering a recall for this 2022 year model. 1. Passenger grab rail. The first time I pulled up on the rail to place the motorcycle on the center stand (as instructed in the owners manual), the grab handle broke, separated from the dowl connecting point. Had this occurred while riding with a passenger this could have led to my passenger falling off the bike. It is useless now. The service manager at the Harley-Davidson dealership says they cannot fix it as the bike is out of warranty. It is a defect. 2. The coolant hose from the radiator is routed approximately 1/4 inch from the front exhaust header causing the bike to run extremely hot. The service manager at the Harley-Davidson dealership said they cannot reroute the hose until there is visual damage to the hose or a failure. “This is a safety issue and concern as well as an environmental issue” it will eventually lead to the hose blistering and bursting spilling coolant on the ground. What if I am in heavy city traffic, in the desert with no cell phone service or some place at night with no help, any of these scenarios put me in great danger. At the very least this defect should be added to the 5 year environmental warranty list of items to be corrected by the motor company. Please let me know your decision so that I may get these items corrected at my cost if necessary. Thank you.

The coolant hose on the lower right side of the radiator is positioned very closely to the front cylinder exhaust pipe. Installation guidance is 7mm clearance prior to any hose bulge due to temperatures associated with engine cooling. This resulted in the coolant hose being exposed to very high temperatures, causing it to melt to the point of coolant exiting the system. The spray of coolant is positioned in such a way that it sprays onto the rider, the right side of the rear tire and the road, posing significant hazard to the rider and the vehicle if operated at anything greater than approximately 10 mph. The manufacturer is aware of the issue as they corrected it in the 2023 model year with an updated radiator featuring a clamp to ensure separation, though no correction or recall has been offered to earlier model years where this flaw exists. The problem has not yet been inspected or reproduced. No visual signals were present prior to the melting of the coolant pipe, and due to the low clearance between this coolant pipe and the exhaust pipe, the problem was not detected prior to the temperatures melting through the coolant pipe, resulting in coolant spray onto the exposed exhaust pipe.

The motorcycle was bought new in January and it has a problem occasionally where when stopping and using the quick shifter to down shift the bike jumps up in RPM and surges forward uncontrollably. This overpowers the brakes and causes a far longer stopping distance than what is planned. I have been to Brandywine Harley Davidson and Rommel Harley Davidson and they both told me that I would have to pay between 75 to 120$ just for them to do a diagnostics on it. I told them that this was a safety concern and should be fixed under warranty but they said that they would still charge a diagnostic fee, but the parts would be covered. I then called Harley corporate to report the safety concern and they said the same thing. They don’t seem to care how unsafe it is as long as they can make money off of it. The Reference # from my complaint with Harley Corporate is [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)