2007 HARLEY-DAVIDSON Flhx

REAR WHEEL HAD "BURRS" ON THE INSIDE RIM WHICH ALLOWED A SUDDEN ESCAPE OF AIR, RESULTING IN A BLOW-OUT. THE MOTORCYCLE JERKED SUDDENLY AND I LOST CONTROL OF THE VEHICLE RESULTING IN SERIOUS INJURY TO MYSELF AND MAJOR DAMAGE TO THE MOTORCYCLE. HARLEY REPLACED THE REAR WHEEL UNDER WARRANTY. HARLEY TECH TOLD ME THAT IT WAS A FACTORY DEFECT. THIS IS AN AMENDMENT TO PRIOR COMPLAINT #10236331. *TR

TL*THE CONTACT OWNS A 2007 HARLEY DAVIDSON FLHX MOTORCYCLE. WHILE DRIVING APPROXIMATELY 55 MPH OR GREATER, THE CONTACT PROCEEDED TO TURN LEFT AND THE FRONT END OF THE VEHICLE BEGAN WOBBLING EXCESSIVELY. THE STEERING BECAME DIFFICULT TO OPERATE. THE REAR OF THE VEHICLE STEERED OUT OF THE LANE ON ITS OWN. THE CONTACT EXPERIENCED A LOSS OF CONTROL WITHOUT WARNING. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE MOTORCYCLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150 AND CURRENT MILEAGE WAS 8,000. UPDATED 11/10/08 *BF UPDATED 11/13/08. *JB

TL*THE CONTACT OWNS A 2007 HARLEY DAVIDSON STREET GUIDE FLHX. WHILE DRIVING AT ANY SPEED, THE RADIO SHUTS OFF. IN ADDITION, THE VEHICLE REVS TO 3,000 RPM AND TIGHTENS UP ON ITS OWN. THE CHECK ENGINE LIGHT ALSO ILLUMINATES. THE DEALER HAS KEPT THE VEHICLE FOR A TOTAL OF TWO MONTHS WITHIN THREE VISITS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 6,700 AND FAILURE MILEAGE WAS 6,000.

I HAVE A 2007 HARLEY-DAVIDSON MOTORCYCLE. THE BIKE IS ONE YEAR OLD THIS PAST JULY. I HAVE NEVER TOUCHED ANY OF THE MECHANICAL ELEMENTS OF THE MOTORCYCLE AND HAVE ALWAYS HAD MY SERVICES DONE BUY THE DEALER I BOUGHT THE BIKE FROM. (HARLEY-DAVIDSON OF OCEAN COUNTY). I WAS TRAVELING EAST ON HIGHWAY 37 ON TUESDAY EVENING 29 JULY 2008. I WAS CUT OFF BY A DRIVER IN A CAR ENTERING MY LANE FROM THE LEFT SIDE. I BEGAN TO BRAKE HARD. THE CAR MISSED ME BUT AS IT GOT IN FRONT OF ME IT SLAMMED ON THE BRAKES TO MAKE AN IMMEDIATE RIGHT TURN. I WAS ON THE BRAKES HARD TRYING TO STOP AND STILL MAINTAIN CONTROL OF THE MOTORCYCLE. AT THIS TIME THE HANDLE BARS OF THE MOTORCYCLE ROTATED DOWNWARD AROUND THE GAS TANK OF THE MOTORCYCLE AND I COULD NOT STEER THE MOTORCYCLE LEFT OR RIGHT. I SMASHED MY FACE UNTO THE FRONT FAIRING AND WAS ABLE TO GET THE BIKE TO A STOP WITHOUT DUMPING IT OR HITTING THE CAR. THE STEERING MECHANISM OF A MOTORCYCLE OR ANY VEHICLE SHOULD NOT FAIL DURING BRAKING. THIS INCIDENT ONLY COST ME A FAT LIP AND THE SCARE OF MY LIFE AS WELL AS A MOTORCYCLE THAT I NO LONGER CAN DEPEND ON FOR MY SAFETY. I CONTACTED HARLEY-DAVIDSON OF OCEAN COUNTY AND TALKED TO NOREEN THE GENERAL MANAGER THERE ABOUT THE INCIDENT. SHE SAID "BRING THE BIKE IN AND WE WILL TIGHTEN THE HANDLE BARS FOR YOU". I TOLD HER I WOULD NOT RIDE THE MOTORCYCLE IN THE CONDITION IT IS IN. SHE SAID SHE WOULD CONTACT THE SERVICE DEPARTMENT AND THEY WOULD GIVE ME A CALL. NOT ONCE DID SHE ASK ABOUT MY WELL BEING OR THE PARTICULARS OF THE INCIDENT. SHE ALSO SAID THERE HAVE BEEN SEVERAL INCIDENCE OF THE HANDLE BARS ROTATING AND SHE FELT IT WAS DUE TO HIGH ADRENALINE IN THE HEAT OF THE MOMENT. THAT IS ABSOLUTE BS TO ME. THE HANDLE BARS OF A MOTORCYCLE SHOULD NOT MOVE IN THE RISER UNDER ANY CIRCUMSTANCE. I AM STILL WAITING FOR THE SERVICE MANAGER TO CONTACT ME. *TR

THE MOTOR CYCLES OVERHEATS WHEN THE OUTSIDE TEMP RISES ABOVE 80 DEGREES. ONCE IT OVERHEATS THE BIKE STARTS TO BACK FIRE AND RUNS RUFF. DEALER HAS NO FIX FOR IT. BIKE ALSO MAKES A NOISE WHEN IT IS IN 5TH GEAR. ONCE AGAIN DEALER HAS NO FIX FOR THE PROBLEM. I HAVE TALKED WITH SEVERAL DEALERS THEY KNOW ABOUT THE PROBLEMS BUT WILL NOT DO ANYTHING. *TR

2007 HD FLHX PURCHASED IN SEPT 07.THIS BIKE HAS HAD THE ROCKS IN THE CAN SOUND COMING FROM TRANSMISSION,PRIMARY OR ENGINE SINCE NEW. IT HAS COMPLETELY DIED AT HIGHWAY SPEEDS TWICE AND HAD TO DRIFT OFF ROAD,TURN IGNITION SWITCH OFF,THEN BACK ON TO RESTART. AFTER 8 MONTHS OF THIS WITH NO SATISFACTION FROM DEALER,AREA REP, HD CUSTOMER SERVICE,THEIR ENGINEERS EVEN AFTER MINE AND SEVERAL OTHER OWNERS WITH SAME COMPLAINT HAVE BEEN TRIED BY THEM TO BE FIXED,ID LIKE AN ANSWER,A FIX,OR REPLACEMENT OF THIS DEFECTIVE UNIT. MY CASE NUMBER BY THEM WAS 446-568 DURING THEIR TESTING IN JANUARY OF THIS YEAR. I HAVE NEVER BEEN GIVEN ANY DOCUMENTATION OF THE TESTING THEY HAVE DONE. NO PAPER TRAIL FOR THIS COMPLAINT. ALL OF THESE COMPLAINTS BY MYSELF AND OTHERS HAVE GONE NO WHERE YET SECRETLY ATTEMPTED TO BE ADDRESSED. THE MOCO WILL NO LONGER SPEAK WITH ME. REPLACING TRANSMISSION FLUID TO GEAR OIL 85/140WT IS NOT WHAT OWNERS MANUAL RECOMMENDS. *TR