2012 HARLEY-DAVIDSON FLHTCU103

I WAS TRAVELING IN THE COMMUTER LANE ON I-10 WEST IN PHOENIX ARIZONA. MY 2012 HARLEY DAVIDSON ENGINES LIGHT CAME ON AND THE BIKE WENT INTO A SAFETY MODE. I WAS TRAVELING AT 65 MPH AND THE MOTORCYCLE ENGINE DIED AND WOULD NOT GO OVER 1500 RPM'S. I HAD THE BIKE TOWED TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE THE CODE. I WAS TOLD THE MOTORCYCLE WAS GOOD TO RIDE AND STARTED MY RIDE HOME AND THE BIKE FAILED YET AGAIN. THIS IS A BIG SAFETY HAZARD. I HAD TO LIMP TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. THE BIKE ENGINE DIES WHILE IN MOTION. I WENT ONLINE AND THIS SEEMS TO BE A PERVASIVE PROBLEM. HARLEY DAVIDSON IS AWARE OF THE PROBLEM AND IS UNABLE TO PROVIDE A PERMANENT FIX. HARLEY CALLS IT A SAFE MODE OR LIMP MODE. *TR

DURING OPERATION, UPON INITIAL DELIVERY, I NOTED HEAT COMING UP THE RIGHT SIDE OF THE MOTORCYCLE. BOTH DRIVER AND PASSENGER NOTED HEAT UNCOMFORTABLE. I CONTACTED THE DEALER WITH MY COMPLAINT, I WAS TOLD THE LOCATION OF THE CATALYTIC CONVERTER CAUSES HEAT TO RISE CAUSING DISCOMFORT TO THE RIDER AND PASSENGER. I WAS TOLD THIS IS COMMON. AND THE ONLY OPTION TO CORRECT IS TO INSTALL AFTERMARKET EXHAUST. THIS ELIMINATES THE CATALYTIC CONVERTER. THE AFTERMARKET EXHAUST CAUSES A NEED TO HAVE AN AFTERMARKET COMPUTER WHICH CAN COMPENSATE FOR THE ALTERATIONS, WHICH WILL CAUSE THE MOTORCYCLE TO USE MORE FUEL. I AM EXPECTED TO CHANGE THE FACTORY EXHAUST, AT MY EXPENSE, MAKING THE VEHICLE NON COMPLIANT WITH THE FEDERAL STANDARD. THERE IS A DEFECT WITH THE EXHAUST SET UP. THE HEAT MAKES IT UNBEARABLE AT TIMES, CAUSING DISTRACTION, AND HAVING TO PULL OVER AND "COOL OFF". I AM CONCERNED OF BURNS FROM THE EXCESSIVE HEAT ON THE DRIVER AND PASSENGER. I UNDERSTAND MOST RIDERS FEEL IT IS ACCEPTABLE TO ALTER THE EXHAUST, I FEEL IT IS UNACCEPTABLE TO CHANGE ANY VEHICLE WHICH WOULD CHANGE THE EMISSION FROM THE SET FEDERAL STANDARD. *TR

TL* THE CONTACT RENTED A 2012 HARLEY DAVIDSON ELECTRA GLIDE MOTORCYCLE. THE CONTACT STATED THAT WHILE DECREASING SPEED TO ATTEMPT A LEFT TURN, THE THROTTLE CONTROL FAILED AND CAUSED THE MOTORCYCLE TO GO INTO OVERSPEED. THE CONTACT WAS UNABLE TO CONTROL THE MOTORCYCLE AND CRASHED INTO A FENCE. THE CONTACT SUSTAINED MINOR BRUISES. A POLICE REPORT WAS NOT FILED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 2,494.

WHILE BRAKING FOR A STOP LIGHT I NOTICED THAT THE MOTORCYCLE SLOWED VERY QUICKLY AND THE FRONT BRAKE LEVER WAS VERY STIFF (VERY LITTLE MOVEMENT). WHEN LIGHT CHANGED IT TOOK AN EXCESS OF POWER TO GET MOVING. AFTER TURNING INTO A SIDE STREET I NOTICED THAT IT REQUIRED MORE THAN USUAL POWER TO CONTINUE MOVING. AFTER COMING TO A COMPLETE I WAS UNABLE TO MOVE THE MOTORCYCLE MANUALLY AND ONLY AFTER APPLYING EXCESSIVE POWER AND RIDING THE CLUTCH WAS I ABLE TO GET THE MOTORCYCLE OFF THE STREET INTO A DRIVE. AT THIS TIME THE FRONT WHEEL WAS COMPLETELY LOCKED AND WOULD NOT MOVE. AFTER LETTER THE MOTORCYCLE SIT FOR ABOUT 45 MINUTES THE FRONT WHEEL WAS FREE TO MOVE AGAIN UNTIL I APPLIED THE FRONT BRAKE AGAIN ANF THE WHEEL LOCKED UP AGAIN. THE REAR BRAKE WAS NOT AFFECTED AT ANY TIME AND WORKED NORMAL. HAD MOTORCYCLE TRAILED TO THE LOCAL HARLEY DEALER. THEY STATED THEY HAD NOT SEEN THIS PROBLEM BEFORE AND WOULD HAVE TO TROUBLESHOOT THE BRAKE SYSTEM TO FIND OUT WHAT WAS WRONG. *TR

REAR BRAKE PEDAL HARD AND ROTORS GET HOT SEEMS LIKE THE CALIPER IS NOT RELEASING ALL THE WAY I WENT TO THE HARLEY DEALER IN ERIE PA. TWICE THE FIRST TIME THE TECH TOOK DOWN THE ROAD ABOUT AN MILE AND SAID THERE WAS NO PROBLEM MY ROTORS HAS ALREADY TURNED BLUE FROM THE HEAT AND I TOOK IT BACK TODAY BECAUSE IT GETTING WORSE THE TECH SAID NOTHING WAS WRONG BUT HE SAID IF I WOULD HAD BOUGHT THE BIKE THERE HE WOULD HAVE PUT A CALIPER AND ROTOR ON IT BUT I DID NOT BUY IT THERE SO THERE WAS NOTHING HE COULD DO I HOPE ALL HARLEY DEALER AINT LIKE THAT I HAVE A 2 YEAR FACTORY WARRANTY AND A 3 YEAR EXTENDED BUT IT DIDN'T SEEM TO MATTER. *JS