IllustrationWE WERE ON A TRIP FROM CALIFORNIA TO TEXAS AND THE GREASE SEALS ON ALL 4 WHEELS FAILED AND CONTAMINATED THE BRAKES. I HAVE OWNED THE VEHICLE FOR 1 MONTH AND IT HAD LESS THAN 1,200 MILES ON IT.
2017 Grand Design Reflection
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Reflection years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220–25K
125–50K
050–75K
075–100K
0100–150K
0150K+
23 reports with mileage · 2 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Equipment. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports1 fire reports0 injury reports
Service Brakes complaints
18 reportsWHEEL GREASE SEALS ARE LEAKING ON THE NEW TRAILER (2 OF 4 SEALS). THIS IS A NEW TRAILER AND I HAVE ONLY PUT ON ABOUT 50 MILES. THERE HAS BEEN NUMEROUS COMPLAINTS ON THIS ISSUE WITH GRAND DESIGN TRAILERS.
LEAKING GREASE SEALS ON BOTH PASSENGER SIDE AXLES CONTAMINATING BRAKE SHOES. I HAD DEALER PULL THE BRAKE DRUMS PRIOR TO DELIVERY OF OUR NEW TRAILER AND WE FOUND GREASE CONTAMINATION. THE TRAILER ONLY HAD BEEN TRANSPORTED FROM INDIANA TO FLORIDA DEALER.
THIS NEW VEHICLE, A 9000 LB UVW, WAS DELIVERED WITH BRAKES CONTAMINATED WITH GREASE RENDERING THEM INEFFECTIVE AND CREATING AN UNSAFE CONDITION. NO ACCIDENT OCCURED. THE BRAKES ARE GOING TO BE REPLACED. WHEEL BEARING GREASE BREACHED THE HUB SEALS, CONTAMINATING THE BRAKE DRUMS AND BRAKE SHOES.
JUST PURCHASED AN NEW TRAVEL TRAILER. MANY, MANY REPORTS OF LCI AXLE SEALS LEAKING AND DISPERSING GREASE ON BRAKE ASSEMBLIES. SURE ENOUGH, DEALER HAD TO REPLACE TWO OF FOUR BRAKE ASSEMBLIES, AS WELL AS ALL FOUR SEALS AS THEY ALL HAD LEAKED (TRAILER WAS NEW, JUST DROVE TO DEALER FROM FACTORY). THIS ISSUE NEEDS TO BE CORRECTED BEF…
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JUST PURCHASED AN NEW TRAVEL TRAILER. MANY, MANY REPORTS OF LCI AXLE SEALS LEAKING AND DISPERSING GREASE ON BRAKE ASSEMBLIES. SURE ENOUGH, DEALER HAD TO REPLACE TWO OF FOUR BRAKE ASSEMBLIES, AS WELL AS ALL FOUR SEALS AS THEY ALL HAD LEAKED (TRAILER WAS NEW, JUST DROVE TO DEALER FROM FACTORY). THIS ISSUE NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT.
A JUST PURCHASED NEW REFLECTION 337RLS THAT HAS A 11/30/16 DATE IN THE VEHICLE INFORMATION SHEET AND 11/24/16 DATE ON THE SERIAL NUMBER DATA SHEET. THE ONLY MILES ON THE UNIT WERE THE DELIVERY MILES FROM THE PLANT TO THE DEALER IN COLORADO AND THE ~400 MILES ADDED TO THOSE. ON THE TRIP HOME (THE 400 MILES), THE ELECTRIC BREA…
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A JUST PURCHASED NEW REFLECTION 337RLS THAT HAS A 11/30/16 DATE IN THE VEHICLE INFORMATION SHEET AND 11/24/16 DATE ON THE SERIAL NUMBER DATA SHEET. THE ONLY MILES ON THE UNIT WERE THE DELIVERY MILES FROM THE PLANT TO THE DEALER IN COLORADO AND THE ~400 MILES ADDED TO THOSE. ON THE TRIP HOME (THE 400 MILES), THE ELECTRIC BREAKS BECAME SIGNIFICANTLY LESS EFFECTIVE TO THE POINT WHERE THE BRAKE CONTROLLER GAIN HAD TO BE SET TO ITS MAXIMUM LEVEL RESULTING IN LIMITED 5TH BREAKING. THE DISCOVERY WAS SIGNIFICANTLY NERVE-RACKING AS DISCOVERY HAPPENED WHEN EXITING THE INTERSTATE AT 65MPH AND A DOWN HILL RAMP! AT THAT TIME, THE GAIN ON THE BRAKE CONTROLLER WAS SET TO THE PREVIOUS SUFFICIENTLY WORKING LEVEL OF 5 (50% OF MAX). AFTER FURTHER INVESTIGATION, THE GREASE SEALS WHERE DISCOVERED TO BE BAD ON BOTH AXELS. THIS IS A VERY DANGEROUS ISSUE AS DISCOVERY OF A LACK OF BRAKES ON THE TOWED VEHICLE CAN OCCUR AT ANYTIME WITHOUT WARNING.
AT 1,850 MILES, THE BRAKES ON THIS UNIT WERE COMPLETELY SATURATED IN WHEEL BEARING GREASE CAUSING THEM TO BECOME INEFFECTIVE AT EVEN THE HIGHEST BRAKE CONTROLLER SETTING. ALL FOUR BRAKES WERE AFFECTED. A TRAILER OF THIS SIZE IS REQUIRED TO HAVE FUNCTIONING BRAKES. THE BRAKES ARE DESIGNED THAT THEY WILL STOP THE VEHICLE IF THE…
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AT 1,850 MILES, THE BRAKES ON THIS UNIT WERE COMPLETELY SATURATED IN WHEEL BEARING GREASE CAUSING THEM TO BECOME INEFFECTIVE AT EVEN THE HIGHEST BRAKE CONTROLLER SETTING. ALL FOUR BRAKES WERE AFFECTED. A TRAILER OF THIS SIZE IS REQUIRED TO HAVE FUNCTIONING BRAKES. THE BRAKES ARE DESIGNED THAT THEY WILL STOP THE VEHICLE IF THE TRAILER BREAKS AWAY FROM THE TOW VEHICLE BY ACTIVATING A BATTERY CONTROLLED BREAK AWAY SWITCH. HOWEVER, SINCE THE BRAKES ARE CONTAMINATED WITH GREASE, THE VEHICLE WILL NOT BE ABLE TO STOP IN A SAFE DISTANCE. THIS IS MY SECOND GRAND DESIGN VEHICLE EQUIPPED WITH LIPPERT MANUFACTURED BRAKES THAT ARE CONTAMINATED WITH GREASE.
GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY C…
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GREASE LEAKING FROM AXLE SEALS WITH EXTENSIVE CONTAMINATION OF BRAKES ON 2 OUT OF 4 WHEELS. A 3RD WHEEL IS JUST STARTING TO SHOW SIGNS OF GREASE LEAKING PAST SEAL WITH ONLY THE START OF CONTAMINATION OF BRAKE PAD. LIPPERT AXLE AND BRAKE ASSEMBLIES. APPROXIMATELY 3,420 MILES SINCE MANUFACTURE OF TRAILER IN JUNE 2016. SAFETY CONCERN IS LOSS OF BRAKING ABILITY ON A TRAILER WITH A GVWR OF 11,995 LBS. CONTAMINATION NOTED ON OCTOBER 30, 2016 WHEN OWNER PERFORMED INSPECTION OF AXLE AND BRAKE ASSEMBLIES AFTER LEARNING OF NUMEROUS OTHER OWNERS WITH SIMILAR ISSUES ON THE ONLINE GRAND DESIGN OWNERS FORUM.
Official recalls
522V038000 · Equipment:appliance:refrigerator
Jan 28, 2022
Grand Design RV, LLC (Grand Design) is recalling certain 2013-2021 Momentum, Solitude, and Reflection recreational vehicles. A 110-volt wire in the refrigerator cabinet may be improperly secured, which could result in the wire contacting the refrigerator cooling unit, causing an electrical arc.
Consequence & remedy
Consequence: An electrical arc increases the risk of a fire.
Remedy: Dealers will inspect and replace any damaged wiring, and properly secure the wires, free of charge. Owner notification letters were mailed on February 21, 2022. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910026.
20V362000 · Electrical System:wiring
Jun 19, 2020
Grand Design RV, LLC (Grand Design) is recalling certain 2016-2018 Reflection trailers. A wiring connector in the vehicle underbody may not be properly secured, allowing water intrusion into the wiring connector, possibly resulting in an electrical short circuit.
Consequence & remedy
Consequence: If water enters the wiring connector, it can cause a short circuit, increasing the risk of a fire.
Remedy: Grand Design will notify owners, and dealers will inspect and secure the wiring connectors up to prevent water intrusion, free of charge. This recall began June 29, 2020. Owners may contact Grand Design's customer service at 1-574-825-9679. Grand Design's number for this recall is 910020.
17V789000 · Equipment:mechanical:integrated Jack/leveler/stabilizer
Dec 8, 2017
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Consequence & remedy
Consequence: If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy: Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
16V717000 · Equipment:other:labels
Oct 7, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2015-2017 Reflection recreational trailers, model 357BHS and 367BHS, manufactured November 12, 2014, to September 22, 2016. The affected vehicles have an incorrect Gross Axle Weight Rating (GAWR) on the Federal Certification Label, stating a GAWR of 7,000 lbs when the actual GAWR is 6,400 lbs. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Consequence & remedy
Consequence: If the operator loads the vehicle to the GAWR on the label, it can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Grand Design will notify owners, and dealers will install a corrected Federal Certification Label, free of charge. Owners will also have the option to replace the Certification Label themselves, free of charge. The recall began on October 28, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910007.
16V355000 · Equipment:recreational Vehicle/trailer:lpg Systems:lines And Fittings
May 25, 2016
Grand Design RV, LLC (Grand Design) is recalling certain model year 2016-2017 Imagine and Reflection recreational trailers manufactured January 15, 2016 to May 4, 2016. The MB Sturgis LP regulator on these vehicles may allow propane gas to leak into the regulator sight glass causing it to degrade and potentially crack.
Consequence & remedy
Consequence: If the indicator sight glass cracks, propane gas may leak out, increasing the risk of a fire.
Remedy: Grand Design will notify owners, and dealers will replace the LP regulator kit, free of charge. The recall began on June 6, 2016. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 910006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.