2025 GMC Yukon

On multiple occasions the center screen has been non operational when we start the car and just shows a black screen. The volume knob and screen power button are non-responsive. When this occurs the backup camera is inoperable, which is mandatory safety equipment. the HVAC also cannot be adjusted which could cause a windshield fogging condition which is a safety concern. The vehicle has been to the dealer 3 times for screen problems and the issue has not been resolved. When this occurs the problem persists for a few ignition cycles or for up to a couple of days and then will start functioning again. We have not been able to determine any specific condition that is causing the failure.

My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ventilated seats, gps, lane assist, the radio, no backup camera, etc. When the screen blacks out, the vehicle automatically turns the heat on to 76 degrees every single time and blows hot air from the front windshield defogger vents only. The list of features controlled by the touch screen is quite enormous. I have taken the vehicle to the GMC dealer four (4) times for software updates, none of which solved the problem and they have admitted they have no fix for this issue. The issue is widespread, as I have encountered literally hundreds of owners online like myself dealing with the very same problem; brand new cars that just do not work. GMC has done absolutely nothing to get to the bottom of this.

The wireless charging pad in the vehicle below the climate control system. Yes, it is. The charging component malfunctioned and overheated the back of my phone when it was set in the console while driving. I had no intention of charging my phone, but instead place my phone down while driving. When I picked up my phone at a stop light, I laid it in my inner thigh when the light changed. The burning was so intense and unexpected I swerved into oncoming traffic and lost control, momentarily of the vehicle. I have recreated the incident in a controlled environment myself and the issue is still active. I am happy to have the issue confirmed independently. I gave notice to the dealership after it happened with no concern or further investigation. No, the vehicle has not. No, no warning at all. In fact this is my 3rd GMC Yukon since 2016 and all 3 have had the wireless charging pad, I have had the same phone as my last one. I never had an issue or experienced anything like this.

While engaged, Super Cruise failed to detect lines on road on a bend and launched the vehicle in the opposite lane without warning. This has occurred two separate times. First time was in late June 2025 on the PA Turnpike. Traveling at 70 mph. It was a left hand bend in the road where it failed to detect lines on road and thrust vehicle into the right hand lane. Happened so fast there was no time to react. In addition Lane Keep Assist was active as well. Also note lines were present on the left and right side of vehicle. Luckily no one was beside me. Second time was one a two lane road going 45 mph. Same scenario as first. Vehicle DIC stated it had lost road lines and threw me into the left lane without warning. Luckily no car was coming or it would have been a head on collision. Same message o display vehicle lost lines on road.