NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
41 reportsClear category filter38,000 miles · Sep 24, 2020
Service Brakes
WHILE PULLING INTO A PARKING SPACE, THE BRAKES SHUTTERED AND THEY WOULDN'T HARDLY WORK. ALMOST COULDN'T GET THE VEHICLE STOPPED. A WARNING ON MY DASH SAID "SERVICE BRAKE ASSIST." THERE WAS A RECALL ISSUED IN CANADA BUT NON HERE FOR MY VEHICLE SO FAR. THIS IS A DANGEROUS SAFETY HAZARD THAT NEEDS TO BE FIXED. GMC NEEDS TO ESTA…
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WHILE PULLING INTO A PARKING SPACE, THE BRAKES SHUTTERED AND THEY WOULDN'T HARDLY WORK. ALMOST COULDN'T GET THE VEHICLE STOPPED. A WARNING ON MY DASH SAID "SERVICE BRAKE ASSIST." THERE WAS A RECALL ISSUED IN CANADA BUT NON HERE FOR MY VEHICLE SO FAR. THIS IS A DANGEROUS SAFETY HAZARD THAT NEEDS TO BE FIXED. GMC NEEDS TO ESTABLISH A RECALL AS SOON AS POSSIBLE.
NHTSA ODI #11360973
24,000 miles · Aug 21, 2020
Service Brakes
AFTER SENDING MY SUV FOR THE BRAKE RECALL(THE BRAKES ACTUALLY FAILED WHILE I WAS DRIVING) LAST MONTH, MY BRAKES FAILED AGAIN WHILE DRIVING OUT OF MY DRIVEWAY, ON WEDNESDAY 8/19 -ON MY WAY TO WORK.. I DROVE STRAIGHT TO THE DEALERSHIP. BASICALLY HAVING TO HARD PUSH THE BRAKES ON CITY STREETS STOP LIGHTS ETC. SCARY. YESTERDAY, 8…
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AFTER SENDING MY SUV FOR THE BRAKE RECALL(THE BRAKES ACTUALLY FAILED WHILE I WAS DRIVING) LAST MONTH, MY BRAKES FAILED AGAIN WHILE DRIVING OUT OF MY DRIVEWAY, ON WEDNESDAY 8/19 -ON MY WAY TO WORK.. I DROVE STRAIGHT TO THE DEALERSHIP. BASICALLY HAVING TO HARD PUSH THE BRAKES ON CITY STREETS STOP LIGHTS ETC. SCARY. YESTERDAY, 8/20 THEY TOLD ME THE CAR WAS FIXED. ON MY WAY TO THE DEALERSHIP 30 MIN AWAY, THEY TELL ME AFTER DRIVING THE VEHICLE, THAT BRAKE INDICATION CAME ON THE SCREEN AND THEY WILL NEED TO KEEP IT FOR MY SAFETY. AS OF NOW NO WORD ON IT BEING CORRECTED, AND QUITE HONESTLY NOT FEELING SAFE ABOUT DIVING THE CAR.
NHTSA ODI #11350608
Mileage unknown · Dec 2, 2019
Service Brakes
TL* THE CONTACT OWNS A 2017 GMC YUKON. THE CONTACT RECEIVED THREE DIFFERENT LETTERS FROM THE MANUFACTURER. THE LETTER SENT IN APRIL OF 2019 STATED THAT THEY WERE EXTENDING THE WARRANTY COVERAGE. THE LETTER SENT IN SEPTEMBER OF 2019 MENTIONED NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE THIRD LETTER SENT IN N…
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TL* THE CONTACT OWNS A 2017 GMC YUKON. THE CONTACT RECEIVED THREE DIFFERENT LETTERS FROM THE MANUFACTURER. THE LETTER SENT IN APRIL OF 2019 STATED THAT THEY WERE EXTENDING THE WARRANTY COVERAGE. THE LETTER SENT IN SEPTEMBER OF 2019 MENTIONED NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE THIRD LETTER SENT IN NOVEMBER OF 2019 INDICATED THAT THE ISSUE WAS NOT A RECALL AND THEY WERE EXTENDING THE WARRANTY AGAIN. THE VEHICLE WAS TAKEN TO WINEGARDNER GMC BUICK OF PRINCE FREDERICK (935 SOLOMONS ISLAND RD N, PRINCE FREDERICK, MD 20678, (443) 295-6182) WHERE THE EBCM MODULE WAS REPROGRAMMED ONLY FOR THE HYDRAULIC SYSTEM. THE VACUUM PUMP SYSTEM WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT HAD NOT RESPONDED BACK TO THE CONTACT'S INQUIRIES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #11286428
71,000 miles · Oct 22, 2019
Service Brakes
WAS IN SCHOOL CAR LINE, WENT TO MOVE FORWARD A LITTLE AND BRAKES DIDNT WORK PROPERLY. ALMOST HIT THE CAR IN FRONT OF ME. GO STRAIGHT TO A DEALERSHIP WHERE THEY TELL ME ABOUT THE RECALL. SCHEDULE THE FIX, THIS MORNING WHEN I LEFT THE DEALERSHIP I DISCOVER THE RECALL DIDNT FIX MY ISSUE. LEARN THAT I NEED A VACCUUM PUMP REPLACEMEN…
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WAS IN SCHOOL CAR LINE, WENT TO MOVE FORWARD A LITTLE AND BRAKES DIDNT WORK PROPERLY. ALMOST HIT THE CAR IN FRONT OF ME. GO STRAIGHT TO A DEALERSHIP WHERE THEY TELL ME ABOUT THE RECALL. SCHEDULE THE FIX, THIS MORNING WHEN I LEFT THE DEALERSHIP I DISCOVER THE RECALL DIDNT FIX MY ISSUE. LEARN THAT I NEED A VACCUUM PUMP REPLACEMENT. I AM UPSET THAT I AM SUPPOSE TO PAY $500 FOR A FAULTY VACCUUM PUMP AND RISK MY LIFE, THE KIDS LIVES AND PEOPLE'S LIVE AROUND ME UNTIL I CAN AFFORD THIS REPAIR WHEN IT IS FAULTY IN THE FIRST PLACE.
NHTSA ODI #11270282
50,700 miles · Oct 21, 2019
Service Brakes
TL* THE CONTACT OWNS A 2017 GMC YUKON. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO MAKE A COMPLETE STOP. ALSO, THE SERVICE BRAKE ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER DODGE (LOCATED AT 1310 E MAIN ST, EASTLAND, TX 76448, (…
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TL* THE CONTACT OWNS A 2017 GMC YUKON. WHILE THE CONTACT'S HUSBAND WAS PARKING THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO MAKE A COMPLETE STOP. ALSO, THE SERVICE BRAKE ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER DODGE (LOCATED AT 1310 E MAIN ST, EASTLAND, TX 76448, (254) 488-429) WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 18, 2019. AFTER THE CONTACT LEFT THE DEALER, AND WHILE DEPRESSING THE BRAKE PEDAL, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE BRAKES AND THE VEHICLE JERKED FORWARD. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,700. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11269909
27,698 miles · Sep 26, 2019
Service BrakesCrash
TL* THE CONTACT OWNS A 2017 GMC YUKON. WHILE DRIVING 14 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP AND THE BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJUR…
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TL* THE CONTACT OWNS A 2017 GMC YUKON. WHILE DRIVING 14 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO STOP AND THE BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT A MODE FOR THE BRAKES WAS SWITCHED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,698.
NHTSA ODI #11258421
12,000 miles · Jun 15, 2019
Service BrakesCrash
WHEN DRIVING OCCASIONALLY YOU HAVE TO PUSH REALLY HARD ON THE BRAKES TO STOP. 9/10 TIMES BRAKES WORK NORMAL BUT ONCE IN A WHILE YOU HAVE TO PRESS VERY HARD TO STOP. WAS PULLING INTO MY DRIVEWAY AT A VERY LOW SPEED BRAKES WERE HARD TO PRESS AND RAN INTO THE WALL OF THE GARAGE. BROUGHT TO THE DEALER NUMEROUS TIMES SINCE I BOUGHT I…
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WHEN DRIVING OCCASIONALLY YOU HAVE TO PUSH REALLY HARD ON THE BRAKES TO STOP. 9/10 TIMES BRAKES WORK NORMAL BUT ONCE IN A WHILE YOU HAVE TO PRESS VERY HARD TO STOP. WAS PULLING INTO MY DRIVEWAY AT A VERY LOW SPEED BRAKES WERE HARD TO PRESS AND RAN INTO THE WALL OF THE GARAGE. BROUGHT TO THE DEALER NUMEROUS TIMES SINCE I BOUGHT IT BRAND NEW AND STILL NOT FIXED.
NHTSA ODI #11220265
62,000 miles · Apr 30, 2019
Service BrakesCrash
LOW SPEED BREAK FAILURE. IN MY DRIVEWAY, IN PARKINGLOTS, USUALLY AFTER HAVING FOOT ON BREAK TO "ROLL" AND THEN STOP AGAIN, NO BREAKS, OR HAVE TO PUT TWO FEET DOWN TO STOP. I HIT A CAR IN FRONT OF ME TWO DAYS AGO AFTER WAITING AT A RED LIGHT, STARTING TO ROLL BECAUSE THEY ROLLED, THEN THEY STOPPED, AND I HIT THE BREAK AND NOTHI…
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LOW SPEED BREAK FAILURE. IN MY DRIVEWAY, IN PARKINGLOTS, USUALLY AFTER HAVING FOOT ON BREAK TO "ROLL" AND THEN STOP AGAIN, NO BREAKS, OR HAVE TO PUT TWO FEET DOWN TO STOP. I HIT A CAR IN FRONT OF ME TWO DAYS AGO AFTER WAITING AT A RED LIGHT, STARTING TO ROLL BECAUSE THEY ROLLED, THEN THEY STOPPED, AND I HIT THE BREAK AND NOTHING HAPPENED. MY HUSBAND HAS TAKEN THE CAR MULTIPLE TIMES TO BE LOOKED AT FOR THE BREAKS NOT WORKING FOR AT LEAST 6 MONTHS.
NHTSA ODI #11204899
46,000 miles · Jan 15, 2019
Service BrakesCrash
HAVE NO BRAKES AT LOW SPEED DUE TO FAULTY VACUUM PUMP
NHTSA ODI #11170124
63,690 miles · Nov 21, 2018
Service Brakes
MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY AT 70 MPH WHEN HE NEEDED TO SLOW DOWN AND NOTICED THE BRAKES ON THE YUKON WERE NOT FUNCTIONING PROPERLY. MORE SPECIFICALLY, THE BRAKES WOULD NOT FUNCTION THE FIRST 3-4 TIMES WHEN THEY WERE APPLIED OR TAPPED, BUT THEREAFTER THE BRAKES WOULD BECOME HARD AND HE HAD TO DEPRESS THE BRAKE P…
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MY HUSBAND AND I WERE DRIVING ON THE HIGHWAY AT 70 MPH WHEN HE NEEDED TO SLOW DOWN AND NOTICED THE BRAKES ON THE YUKON WERE NOT FUNCTIONING PROPERLY. MORE SPECIFICALLY, THE BRAKES WOULD NOT FUNCTION THE FIRST 3-4 TIMES WHEN THEY WERE APPLIED OR TAPPED, BUT THEREAFTER THE BRAKES WOULD BECOME HARD AND HE HAD TO DEPRESS THE BRAKE PEDAL AS HARD AS HE COULD BUT WITH LITTLE TO NO STOPPING ABILITY. THE 'BRAKE ASSIST' LIGHT CAME ON. HAD WE BEEN IN ANY TRAFFIC OR ON A SHORTER ROAD, WE WOULD HAVE SURELY CRASHED INTO SOMEONE AND IT COULD HAVE BEEN CATASTROPHIC CONSIDERING WE LIVE IN DALLAS WHERE THERE IS A LOT OF TRAFFIC. THIS DAY WE WERE VERY LUCKY! GM HAD ISSUED A SERVICE BULLETIN #PIT5361B WHICH AFFECTED MULTIPLE YEARS AND CLASSES OF VEHICLES TO INCLUDE THE 2015 YUKON. GM ACKNOWLEDGED THAT 'A CUSTOMER MAY COMMENT ON A HARD BRAKE PEDAL OR THAT INCREASED EFFORT IS NEEDED TO DEPRESS THE BRAKE PEDAL.' AS EVIDENCE OF THE DEFECT, GM NOTIFIED ITS DEALERS, 'WHILE PERFORMING NORMAL DIAGNOSTICS, FLUID MAY BE FOUND IN THE BRAKE BOOSTER AND/OR THE BOOSTER VACUUM LINE.' HOWEVER, WE CALLED MULTIPLE DEALERSHIPS WITHIN THE DFW AREA AND THEY ALL DENIED KNOWING ANY ISSUE WITH GM BRAKES FAILING OR THE VACUUM PUMP. INTERESTINGLY, THERE IS A CLASS ACTION LAWSUIT ON THIS VERY ISSUE AND GM ALSO ISSUED A SERIES OF SERVICE BULLETINS TO ITS DEALERS REGARDING THE BRAKE DEFECT, WITH THE LATEST BULLETIN DATED MARCH 15, 2017, TO INCLUDE THE 2015-2016 YUKON. OURS IS JUST A 2017, 1 YEAR OUTSIDE OF THAT. WHO IS TO SAY THIS YEAR ISN'T AFFECTED CONSIDERING PAST HISTORY OF THE BULLETINS. IT WAS THANKSGIVING HOLIDAY AND NO DEALERSHIP COULD EVEN GET TO IT BESIDES NOT KNOWING OF ANY 'ISSUE', EVEN THOUGH IT'S ALL OVER THE INTERNET.
NHTSA ODI #11153101
Official recalls
3Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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