NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
117 reports174,000 miles · Feb 25, 2022
Air BagsCrash
The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided wi…
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The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided with a parked vehicle with the rear end, ricocheted off that vehicle, then slid and collided with a tree on the driver’s side door. The contact stated that the air bags failed to deploy. A police report was filed. The contact stated her son was not injured. The vehicle was drivable and driven back to the contact's residence. Later the vehicle was towed to a local dealer where an insurance adjuster declared the vehicle a total loss. The contact stated that she had received a notification for NHTSA Campaign Number: 21V054000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 174,000.
NHTSA ODI #11454133
Mileage unknown · Jan 27, 2022
Electrical SystemUnknown Or Other
There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has been ongoing for months. All 3…
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There is an issue with the radio head unit that causes a high pitched noise, even when the radio is off. It happens with anything connected to the radio, like the indicator, seatbelt warning, door ajar warning. The high pitch noise causes migraines and nausea in drivers and passengers. Issue has been ongoing for months. All 3 radio heads installed by dealer have emitted this sound. Dealer refuses to send in 3rd new unit. Relief from sound only happens when the fuse for the radio head unit is pulled. Attaching a picture of the sound frequency after opening the door, car not on.
NHTSA ODI #11449139
60,000 miles · Nov 29, 2021
Air Bags
The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light illuminated. The contact was concerned …
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The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light illuminated. The contact was concerned that in the event of a crash, the air bag would not deploy. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and an appointment was scheduled to repair the vehicle. The vehicle was not yet repaired. The approximate failure mileage was 60,000.
NHTSA ODI #11441921
Mileage unknown · Nov 29, 2021
Unknown Or Other
The dashboard is cracking on both sides with one crack leading to the air bag. This creates a hazard as it could impact airbag or pieces of dash could cause injury as they are sharp. Dealers will not replace although it appears to be known issue
NHTSA ODI #11441911
Mileage unknown · Nov 29, 2021
Structure
Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the instrument cluster. I also noticed an…
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Vehicle is kept inside in a garage in Pennsylvania with 53000 original miles. While driving the vehicle a heard a sound that sounded like plastic cracking, low and behold I watched a crack form beginning at the split between the upper dash panel and the larger dash and it continued over the instrument cluster. I also noticed another smaller crack in the panel surrounding the air bag, of which as also been recalled but no solution as of today. Upon researching further I find I am not alone, this is an obvious defect in either part material or assembly and should be covered by a recall. Dealer replacement for this will run around 1,000 dollars. I am worried that if I am involved in an accident not only do I have to worry about pieces of metal being propelled into a passenger now I also have to worry about plastic from a defective dash. Thank you for you attention to this matter.
NHTSA ODI #11441909
Mileage unknown · Nov 19, 2021
Air Bags
Takata recall. The contact owns a 2013 GMC Yukon. The contact received a recall notice for NHTSA Campaign Number: 21V054000 (Air Bags) however, upon contacting the dealer, he was informed that since his dashboard was cracked, the recall could not be performed free of charge. The contact was provided an estimate for the dashboard…
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Takata recall. The contact owns a 2013 GMC Yukon. The contact received a recall notice for NHTSA Campaign Number: 21V054000 (Air Bags) however, upon contacting the dealer, he was informed that since his dashboard was cracked, the recall could not be performed free of charge. The contact was provided an estimate for the dashboard repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer should have covered the cost of the dashboard due to the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11441005
50,000 miles · Nov 17, 2021
Structure
The contact owns a 2013 GMC Yukon. The contact stated that he noticed there was a crack on the passenger’s side dashboard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was …
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The contact owns a 2013 GMC Yukon. The contact stated that he noticed there was a crack on the passenger’s side dashboard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
NHTSA ODI #11440783
Mileage unknown · Jul 28, 2021
Structure
The contact owns a 2013 GMC Yukon. The contact stated that she noticed cracks on the dashboard. There was no impact on the dashboard that could have caused the cracks. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11426787
158,197 miles · Apr 29, 2021
Engine
THE L94 ENGINE P/N 19418446 WITH THE VARIABLE LIFTERS HAVE A PROBLEM OF FAILING AND CAUSING THEM TO STICK AND DAMAGE THE CAM SHAFT. THIS CAUSES A LOUD TICKING IN THE ENGINE AND CAUSES THE ENGINE TO EITHER BE REBUILT OR REPLACED AT A COST OF 5 TO 8 THOUSAND DOLLARS WITH NO CONSIDERATION FROM GM. THIS SEEMS TO BE HAPPENING A LOT F…
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THE L94 ENGINE P/N 19418446 WITH THE VARIABLE LIFTERS HAVE A PROBLEM OF FAILING AND CAUSING THEM TO STICK AND DAMAGE THE CAM SHAFT. THIS CAUSES A LOUD TICKING IN THE ENGINE AND CAUSES THE ENGINE TO EITHER BE REBUILT OR REPLACED AT A COST OF 5 TO 8 THOUSAND DOLLARS WITH NO CONSIDERATION FROM GM. THIS SEEMS TO BE HAPPENING A LOT FROM TALKING TO DEALERS AND OTHER MECHANICS. THIS IS A KNOW DEFECT BY GM AS THEY NO LONGER MAKE THIS TYPE OF ENGINE WITH THE VARIABALE LIFTERS. IF THIS IS A KNOWN MANUFACTURING DEFECT GM SHOULD BE RESPONSIBLE TO CORRECT THE PROBLEM OR BE RESPONSIBLE FOR COVERING PART OF THE COST TO REPLACE / REBUILD THE ENGINE.
NHTSA ODI #11414539
120,000 miles · Mar 29, 2021
Air BagsUnknown Or Other
DASHBOARD HAD 1 CRACK KNOWN PRIOR TO TAKATA RECALL, WHEN PICKED UP SEVERAL NEW CRACKS NOW EXIST. DEALER DENIED ANY WRONGDOING AND SUGGESTED I PURCHASE A COVER TO REMEDY THE PROBLEM. GMC SHOULD BE ASHAMED OF QUALITY CONTROL FOR DASHBOARD AS WELL AS POOR DESIGN/FAULTY DOOR HANDLES THAT BREAK EASILY BUT ENTIRE PANEL PURCHASE IS THE…
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DASHBOARD HAD 1 CRACK KNOWN PRIOR TO TAKATA RECALL, WHEN PICKED UP SEVERAL NEW CRACKS NOW EXIST. DEALER DENIED ANY WRONGDOING AND SUGGESTED I PURCHASE A COVER TO REMEDY THE PROBLEM. GMC SHOULD BE ASHAMED OF QUALITY CONTROL FOR DASHBOARD AS WELL AS POOR DESIGN/FAULTY DOOR HANDLES THAT BREAK EASILY BUT ENTIRE PANEL PURCHASE IS THE ONLY REMEDY. NO MORE GENERAL MOTOR VEHICLES FOR ME.
NHTSA ODI #11405378
Official recalls
4Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Oct 1, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.
Consequence & remedy
Consequence: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GMs number for this recall is 14515.
Jan 2, 2013
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence & remedy
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Additional source detail variants (2)
Power Train:automatic Transmission
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Steering:column LOCKING:ANTI-THEFT Device
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Consequence: As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy: GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗