Cracks in the dash in two places. Next to the passenger air bag and on the curve above the instrucment panel on the drivers side.
2012 GMC Yukon
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2012 GMC Yukon do not stand out strongly from the model-year median of 103.
About this comparison →How this year compares
Owner complaints by model year
Compare all Yukon years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
39 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
63 reportsDash is cracked on passenger side airbag
Several cracks have developed on the dashboard in front of the drivers position and by the passenger airbag location. The dashboard cover vibrates when going over rough roads and I am concerned that the vibration will initiate the passenger airbag which is also on recall with no date established to bring the car in for a replace…
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Several cracks have developed on the dashboard in front of the drivers position and by the passenger airbag location. The dashboard cover vibrates when going over rough roads and I am concerned that the vibration will initiate the passenger airbag which is also on recall with no date established to bring the car in for a replacement airbag.
Cracked dashboard
I was driving and slowed down upon approaching speed bumps and going over speed bump my dashboard cover cracked. There was no warning after it cracked the more I drove the more it cracked I am currently buying a dashboard cover to go over the cracked dashboard.
MY VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. DAVID WELCH AT NASHVILLE BEAMAN GMC TOLD ME IT WAS "UP TO ME" IF I DRIVE THE VEHICLE - I AM IN GROUP 10 FOR IT TO BE FIXED AND HE DOES NOT KNOW WHEN THAT WILL BE. CASE WAS MADE WITH GMC - CASE # 9-6579504849 SPOKE WITH CORRINE - SHE QUOTED SEVERAL TIMES THAT GMC STANDS BEHIND…
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MY VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. DAVID WELCH AT NASHVILLE BEAMAN GMC TOLD ME IT WAS "UP TO ME" IF I DRIVE THE VEHICLE - I AM IN GROUP 10 FOR IT TO BE FIXED AND HE DOES NOT KNOW WHEN THAT WILL BE. CASE WAS MADE WITH GMC - CASE # 9-6579504849 SPOKE WITH CORRINE - SHE QUOTED SEVERAL TIMES THAT GMC STANDS BEHIND THE SAFETY OF THE AIRBAGS AND THEY ARE DOING THE RECALL ONLY BECAUSE A JUDGE TOLD THEM TO. I REPEATED MULTIPLE TIMES THAT I AM CONCERNED ABOUT THE SAFETY OF MY FAMILY AND THAT MY 16 YEAR OLD IS OFTEN IN THE FRONT SEAT. SHE AGAIN STRESSED GMC STANDS BEHIND THE SAFETY AND SHE DOES NOT HAVE ANY IDEA WHEN MY VEHICLE WILL BE FIXED. I FEEL THIS IS NOT A SAFE PRACTICE. OTHER DEALERS (FOR EXAMPLE LEXUS) HAVE GIVEN LOANER CARS - FOR UP TO A YEAR - AND HAVE DONE MUCH MORE TO INSURE THE SAFETY OF THEIR DRIVERS. GMC LEAVING SAFETY "UP TO THE DRIVER" IS NOT SAFE PRACTICE.
WHEN DRIVING IT SOMETIMES BEGINS TO HESITATE REDUCE POWER THE TRACTION AND STABILITY AND ENGINE LIGHT COMES ON. WHEN THIS HAPPENS THE RPM GAUGE AS WELL STOPS WORKING. IF I PULL OVER ON SIDE OF ROAD AND TURN OFF AND RESTART MOST TIMES THE IGNITION WILL HANG AND KEEP TRYING CRANK THE VEHICLE. IT'S HESITANT TO CRANK WHEN THIS HAPPE…
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WHEN DRIVING IT SOMETIMES BEGINS TO HESITATE REDUCE POWER THE TRACTION AND STABILITY AND ENGINE LIGHT COMES ON. WHEN THIS HAPPENS THE RPM GAUGE AS WELL STOPS WORKING. IF I PULL OVER ON SIDE OF ROAD AND TURN OFF AND RESTART MOST TIMES THE IGNITION WILL HANG AND KEEP TRYING CRANK THE VEHICLE. IT'S HESITANT TO CRANK WHEN THIS HAPPENS AND SOMETIMES CRANKS AND THEN IMMEDIATELY DIES. IT WILL SHIFT HARD JUST BEFORE POWERING INTO A REDUCED POWER MODE. IF YOU TURN OFF RESTART TURN YOUR WHEEL ALL THE WAY LEFT AND THEN ALL THE WAY RIGHT AND CRANK IT WILL SOMETIMES MAKE THE LIGHTS GO OFF AND YOU THINK RESET BUT AS SOON AS YOU START DRIVING IT HAPPENS AGAIN. I UNDERSTAND THIS IS A PROBLEM A LOT AND I MEAN A LOT ARE HAVING SO NOT SURE WHY THIS ISN'T BEING INVESTIGATED AND RECALLED. MOST SAY NO MATTER WHAT THEY HAVE REPAIRED OR REPLACE THE PROBLEM STILL EXIST SO THERE IS A ROOT THAT'S CREATING THE PROBLEM THAT NEEDS TO BE FOUND AND ADDRESSED BY GENERAL MOTORS! FORGOT TO MENTION WHEN THIS HAPPENS SOMETIMES THE BRAKE PEDAL AS WELL GETS REALLY HARD! THIS A PROBLEM THAT'S BEEN CONTINUOUS OFF AND ON SINCE I'VE OWNED THE VEHICLE.
DASH IS CRACKED BY AIRBAG AND COULD CAUSE DEPLOYMENT DELAY.
DASH BOARD IN THE INTERIOR OF THE VEHILCE IS CRACKING IN MULTIPLE PLACES THROUGHOUT THE TOP OF THE DASH
WHILE WORKING ON AN AIRBAG WARNING LIGHT I ENCOUNTERED 2 DISTINCT PROBLEMS WITH MY AIRBAG AND VEHICLE SYSTEM. 1. THE MAIN UNDERHOOD FUSE PANEL ON MY VEHICLE HAS PORTION OF OXIDATION ON THE FUSES THEMSELVES. THIS OXIDATION IS CAUSING FUSES TO APPEAR INTACT BUT ARE CAUSING THE CIRCUIT TO OPEN. THIS WAS THE ROOT CAUSE OF MY AIRB…
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WHILE WORKING ON AN AIRBAG WARNING LIGHT I ENCOUNTERED 2 DISTINCT PROBLEMS WITH MY AIRBAG AND VEHICLE SYSTEM. 1. THE MAIN UNDERHOOD FUSE PANEL ON MY VEHICLE HAS PORTION OF OXIDATION ON THE FUSES THEMSELVES. THIS OXIDATION IS CAUSING FUSES TO APPEAR INTACT BUT ARE CAUSING THE CIRCUIT TO OPEN. THIS WAS THE ROOT CAUSE OF MY AIRBAG SYSTEM TO NOT BE OPERATING PROPERLY. 2. WHILE DIAGNOSING THE AIRBAG SYSTEM, I WAS CAUTIOUS ABOUT UNPLUGGIN THE BATTERY DURING ANY TROUBLESHOOTING THAT I WAS PERFORMING. BUT, AT THE END OF THE DIAGNOSIS PERIOD AND ALL MODULES/SYSTEM WERE RECONNECTED TO ELECTRICAL MATING CONNECTORS I RECONNECTED THE BATTERY AND STARTED THE VEHICLE TO COOL THE INTERIOR. THE CENTRAL AIRBAG MODULE WHICH IS LOCATED IN CENTER CONSOLE WAS ALREADY ELECTRICALLY CONNECTED BUT NOT MOUNTED. WHEN THE MODULE WAS MOVED INTO POSITION AND THE MOUNTING POINTS OF THE MODULE TOUCHED CHASSIS GROUND OF THE VEHICLE THE SIDE CURTAIN AIRBAGS AND FRONT SEAT BELT SQUIBS DEPLOYED. IT APPERAS TO ME THAT THE GROUND OF THE MODULE AND THE VEHICLE COMMON WIRE ARE NOT INTERNALLY CONNECTED. THIS APPARENTLY MAY CAUSE A FLOATING CIRCUIT IN THE AIRBAG MODULE THAT WHEN CHASSIS GROUND (EXTERIOR MOUNTING SURFACE OF THE MODULE) HAS A POTENTIAL CHANGE, THE AIRBAGS MAY GO OFF INADVERTENTLY. THE CONCERN HERE IS THAT CORROSION ON OLDER VEHICLES MAY CAUSE THIS CHASSIS GROUND TO BE COMPROMISED AND CAUSE RANDOM AIRBAG DEPLOYMENTS TO OCCUR. VEHICLE WAS STATIONARY. BODILY INJURY COULD HAVE OCCURRED IF OCCUPANT WAS POSITIONED DIFFERENTLY.
Official recalls
321V051000 · Air Bags:frontal:passenger Side:inflator Module
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
21V054000 · Air Bags:frontal:passenger Side:inflator Module
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
14V827000 · Electrical System:ignition
Dec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence & remedy
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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