NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
94 reports54,000 miles · Sep 11, 2015
Unknown Or Other
THE DASHBOARD IS CRACKED IN SEVERAL PLACES. THE WORST CRACKS ARE OVER THE INSTRUMENT PANEL BUT THERE ARE CRACKS TOUCHING THE AIR BAG COVER. IT SEEMS I FIND A NEW CRACK ABOUT EVERY FEW MONTHS. BESIDES BEING A FAULTY PIECE OF EQUIPMENT I FEEL THIS COULD BE A SAFETY ISSUE IF PIECES OF THE PLASTIC DASH SHOULD START FALLING INTO THE …
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THE DASHBOARD IS CRACKED IN SEVERAL PLACES. THE WORST CRACKS ARE OVER THE INSTRUMENT PANEL BUT THERE ARE CRACKS TOUCHING THE AIR BAG COVER. IT SEEMS I FIND A NEW CRACK ABOUT EVERY FEW MONTHS. BESIDES BEING A FAULTY PIECE OF EQUIPMENT I FEEL THIS COULD BE A SAFETY ISSUE IF PIECES OF THE PLASTIC DASH SHOULD START FALLING INTO THE ELECTRONIC COMPONENTS UNDER THE DASH.
NHTSA ODI #10763077
145,000 miles · Sep 9, 2015
Unknown Or Other
THE VEHICLES DASH HAS CRACKED IN MULTIPLE LOCATIONS. THE FIRST CRACK HAS OCCURRED IN THE CORNER OF THE PASSENGER SIDE AIRBAG INTRODUCING A POTENTIAL STRUCTURAL AND DEBRIS CONCERN UPON AN AIRBAG DEFLATION. THE SECOND CRACK HAS OCCURRED DIRECTLY ABOVE THE STEERING WHEEL FROM THE DEFROST AIR VENTS ALL THE WAY TO THE TOP OF THE DASH…
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THE VEHICLES DASH HAS CRACKED IN MULTIPLE LOCATIONS. THE FIRST CRACK HAS OCCURRED IN THE CORNER OF THE PASSENGER SIDE AIRBAG INTRODUCING A POTENTIAL STRUCTURAL AND DEBRIS CONCERN UPON AN AIRBAG DEFLATION. THE SECOND CRACK HAS OCCURRED DIRECTLY ABOVE THE STEERING WHEEL FROM THE DEFROST AIR VENTS ALL THE WAY TO THE TOP OF THE DASH PANEL. A THIRD HAS AROSE JUST TO THE LEFT OF THE SECOND, AGAIN TRAVELING FROM THE VENT TO THE TOP OF THE CONTOURS ABOVE THE INSTRUMENT PANEL. THIS IS NOT ONLY A MATTER OF CONCERN FOR SAFETY, BUT NOT THE LEVEL OF QUALITY ONE WOULD EXPECT FROM A VEHICLE WITH A STICKER PRICE NORTH OF $50K. THERE IS NO LONGER STRUCTURE INTEGRITY WITHIN THE DASH AND IT NOW BOUNCES EMBARRASSINGLY WITH EVERY BUMP IN THE ROAD. VERY UNHAPPY WITH THE QUALITY OF THIS DEFECTIVE DASH.
NHTSA ODI #10762667
47,000 miles · Sep 9, 2015
Air Bags
DASHBOARD IS CRACKED IN UPPER LEFT CORNER OF THE PASSENGER SIDE AIRBAG. THE CRACKED PART IS VERY SHARP AND WILL LIKELY YEAR THE AIRBAG IF IT DEPLOYS DURNING A CRASH, WHICH IS A HUGE SAFETY CONCERN. ALSO, IT SEEMS VERY BRITTLE AND THE FORCE OF THE AIRBAG DEPLOYMENT COULD SEND FLYING SHRAPNEL INTO PASSENGERS FACES.
NHTSA ODI #10762428
79,242 miles · May 22, 2015
Fuel/propulsion System
YUKON STARTED DYING AT STOP LIGHTS. CHECK ENGINE LIGHT CAME ON. STARTED TO PULL OUT FROM INTERSECTION ALMOST GOT T-BONED WHEN VEHICLE DIED. THERE WAS A RECALL FOR SOME 2009 YUKONS FOR FUEL PUMP CONTROL MODULE BUT GMC SAID THIS VIN WAS NOT INCLUDED. SOUNDS LIKE IT IS A BIGGER PROBLEM THEN THEY ARE ADMITTING. I GUESS SOMEONE ELS…
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YUKON STARTED DYING AT STOP LIGHTS. CHECK ENGINE LIGHT CAME ON. STARTED TO PULL OUT FROM INTERSECTION ALMOST GOT T-BONED WHEN VEHICLE DIED. THERE WAS A RECALL FOR SOME 2009 YUKONS FOR FUEL PUMP CONTROL MODULE BUT GMC SAID THIS VIN WAS NOT INCLUDED. SOUNDS LIKE IT IS A BIGGER PROBLEM THEN THEY ARE ADMITTING. I GUESS SOMEONE ELSE HAS TO DIE BEFORE SOMETHING IS DONE! TOWED VEHICLE TO MECHANIC HAD TO REPLACE THE FUEL PUMP CONTROL MODULE. $690.00. SHOULD BE ABLE TO GET REIMBURSED FOR A DEFECTED PART! RECALL SHOULD BE EXPANDED.
NHTSA ODI #10721089
65,000 miles · Apr 14, 2015
Seat Belts
PASSENGER SEAT BELT WAS ON, WHEN I STOPPED THE VEHICLE AND THE PASSENGER ATTEMPTED TO UNBUCKLE THE SEAT BELT IT WOULD NOT UNLATCH. AFTER A FEW JIGGLES IT CAME UNLOCKED AND NOW WILL NOT LATCH. WHEN TRYING TO BUCKLE UP, IT SLIDES IN BUT DOESN'T LOCK. *TR
NHTSA ODI #10705741
82,000 miles · Mar 20, 2015
Electrical SystemEngine
ELECTRICAL ISSUES.. LIGHTS DIMMING, THEN ENGINE STARTED TO STALL WHILE DRIVING AND ENGINE LIFTERS STARTED TICKING AND IS GETTING LOUDER... NO FAULT CODES WERE FOUND BY DEALER WHEN CHECKED... AND CANNOT REDUPLICATE ELEC. ISSUE AND STALL .. BUT HAS HAPPENED 3 DIFFERENT TIMES OVER A 2 YR PERIOD AND NOW THE LIFTERS ARE CLACKING VERY…
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ELECTRICAL ISSUES.. LIGHTS DIMMING, THEN ENGINE STARTED TO STALL WHILE DRIVING AND ENGINE LIFTERS STARTED TICKING AND IS GETTING LOUDER... NO FAULT CODES WERE FOUND BY DEALER WHEN CHECKED... AND CANNOT REDUPLICATE ELEC. ISSUE AND STALL .. BUT HAS HAPPENED 3 DIFFERENT TIMES OVER A 2 YR PERIOD AND NOW THE LIFTERS ARE CLACKING VERY BADLY...MY VEHICLE GETS REG. OIL CHANGES ETC. AND ACCORDING TO ALL THE FORUMS THIS IS A MAJOR PROBLEM WITH THIS VEHICLE... A TSB BULLETIN HAS BEEN ANNOUNCED BY GMC BUT NO RECALL.. ARE THEY WAITING TIL SOMEONE DIES FOR A LAWSUIT. *TR
NHTSA ODI #10700668
Mileage unknown · Jan 28, 2015
Fuel/propulsion System
TL*THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE A CODE FOR THE FUEL SYSTEM SHOWED UPON INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NH…
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TL*THE CONTACT OWNS A 2009 GMC YUKON XL. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE A CODE FOR THE FUEL SYSTEM SHOWED UPON INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09V154000 (FUEL SYSTEM GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10679430
119,660 miles · Dec 9, 2014
StructureInjury
THE DOOR HANDLES ON BOTH THE DRIVER AND PASSENGER SIDE HAVE BECOME SO SHARP THAT WHEN TRYING TO OPEN THE DOOR THEY CUT YOUR FINGER. BOTH MY WIFE AND I HAVE HAD OUR FINGERS CUT FROM SLIGHT TO VERY BLOODY. THIS APPEARS THAT IT IS AN ONGOING PROBLEM THAT GM REFUSES TO DEAL WITH. *TR
NHTSA ODI #10663189
54,000 miles · Oct 19, 2014
Air BagsStructure
DASH CRACKED ON CORNER OF WHERE THE PASSENGER AIRBAG IS LOCATED. THIS IS A HUGE SAFETY CONCERN. I'M AFRAID THAT IT WILL EITHER PREVENT THE AIRBAG FROM DEPLOYING IN A CRASH, OR TEAR THE AIRBAG UPON DEPLOYMENT, OR WORSE, SHOOT PROJECTILES OF DASH TOWARD MY CHILDREN WHO ARE PASSENGERS. *TR
NHTSA ODI #10648645
Mileage unknown · Aug 7, 2014
Air BagsStructure
THE TOP COVER OF THE DASHBOARD HAS A CRACK ON THE HUMP ABOVE THE INSTRUMENT CLUSTER AND ON THE PASSENGER SIDE. I AM CONCERNED THAT THIS WILL AFFECT THE PERFORMANCE OF THE AIR BAG...GOD FORBID THAT THE VEHICLE MAY BE INVOLVED IN AN ACCIDENT AND THE AIR BAG DOES NOT DEPLOY CORRECTLY. THAT COULD BE THE DIFFERENCE BETWEEN LIFE AND…
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THE TOP COVER OF THE DASHBOARD HAS A CRACK ON THE HUMP ABOVE THE INSTRUMENT CLUSTER AND ON THE PASSENGER SIDE. I AM CONCERNED THAT THIS WILL AFFECT THE PERFORMANCE OF THE AIR BAG...GOD FORBID THAT THE VEHICLE MAY BE INVOLVED IN AN ACCIDENT AND THE AIR BAG DOES NOT DEPLOY CORRECTLY. THAT COULD BE THE DIFFERENCE BETWEEN LIFE AND DEATH. THE VEHICLE IS A 2009 GMC YUKON, WITH ALL THE TECHNOLOGY AND ADVANCES GM HAS MADE, I WOULD ASSUME THAT A SAFETY ISSUE OF THIS DEGREE WOULD WARRANT A RECALL OR IMMEDIATE ATTENTION AND RESPONSIBILITY FROM GM. *TR
NHTSA ODI #10620786
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗