NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
94 reportsMileage unknown · Jan 19, 2017
Air BagsUnknown Or Other
THE DASHBOARD WHICH IS MADE OF HARD PLASTIC IS CRACKING NEAR AND TOUCHING THE PASSENGER AIR BAG. IT WILL CAUSE SHARDS OF THICK HARD PLASTIC TO BE PROJECTED INTO THE PASSENGER COMPARTMENT IF THE AIRBAG DEPLOYS. ALSO LARGE PIECES WILL ALSO BE INTERJECTED INTO THE PASSENGER COMPARTMENT IN THE CASE OF ANY ACCIDENT BECAUSE THEY ARE…
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THE DASHBOARD WHICH IS MADE OF HARD PLASTIC IS CRACKING NEAR AND TOUCHING THE PASSENGER AIR BAG. IT WILL CAUSE SHARDS OF THICK HARD PLASTIC TO BE PROJECTED INTO THE PASSENGER COMPARTMENT IF THE AIRBAG DEPLOYS. ALSO LARGE PIECES WILL ALSO BE INTERJECTED INTO THE PASSENGER COMPARTMENT IN THE CASE OF ANY ACCIDENT BECAUSE THEY ARE LOOSE.
NHTSA ODI #10946299
80,000 miles · Dec 16, 2016
Electronic Stability Control (esc)Structure
I CAME OUT TO A CRACKED DASHBOARD THIS MORNING. THE CRACK IS RIGHT AROUND THE AIRBAG AND I'M CONCERNED THE CRACKED DASH CAN EITHER PUNTURE THE AIRBAG IF DEPLOYED OR SEND PLASTIC PEICES FLYING AT A HIGH RATE OF SPEED
NHTSA ODI #10935653
94,000 miles · Dec 14, 2016
Structure
DASHBOARD HAS CRACKED IMMEDIATELY ADJACENT TO AIRBAG AND ABOVE LEFT SIDE OF INSTRUMENT CLUSTER. CONCERN FOR SAFETY UPON COLLISION AND/OR AIRBAG DEPLOYMENT.
NHTSA ODI #10935192
Mileage unknown · Nov 14, 2016
Air Bags
TL* THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTAC…
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TL* THE CONTACT OWNS A 2009 GMC YUKON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10926007
93,000 miles · Sep 23, 2016
Structure
DASHBOARD ABOVE INSTRUMENT CLUSTER CRACKED WITHOUT INCIDENT. JUST NOTICED ONE DAY THERE WAS A LARGE CRACK AND NOT AWARE OF HOW IT COULD HAVE HAPPENED SINCE IT WAS NOT IN ANY ACCIDENTS. CONCERNED THAT THE SHARP PIECES COULD INJURE PASSENGERS IN AN ACCIDENT. ALSO CONCERNED THE AIR BAGS COULD BE AFFECTED.
NHTSA ODI #10909321
Mileage unknown · Sep 7, 2016
Air Bags
THE DASHBOARD IS CRACKED AROUND THE AIRBAG. IN THE EVENT OF AN AIRBAG DEPLOYMENT THE SHARP SHARDS OF PLASTIC COULD PUNCTURE THE AIRBAG OR THE SHARDS OF PLASTIC COULD BECOME PROJECTILES.
NHTSA ODI #10904577
Mileage unknown · Aug 9, 2016
Unknown Or Other
DASH BOARD IS CRACKING, FOR NO KNOWN REASON. THIS IS HAPPENING BESIDE AIR BAG
NHTSA ODI #10894478
70,000 miles · Jul 28, 2016
Unknown Or Other
MY DASHBOARD IS CRACKING, CANNOT BE FIX AND ISN'T MY FAULT.
NHTSA ODI #10891481
Mileage unknown · Jul 6, 2016
Structure
DASHBOARD DEVELOPED CRACKS ALONG THE CORNERS OF THE PASSENGER AIRBAGS, THEN ANOTHER CRACK APPEARED OVER THE DRIVER'S SIDE HOOD OF THE INSTRUMENT PANEL.
NHTSA ODI #10882995
99,897 miles · Jun 26, 2016
Air Bags
DASHBOARD IS FAILING EXTENSIVELY DUE TO AN UNKNOWN MANUFACTURING DEFECT. AREAS OF FAILURE INCLUDE UP TO AND AROUND THE PORTION WHICH SAYS "AIR BAG" WHICH IS CREATING A SIGNIFICANT SAFETY CONCERN. PLASTIC FRAGMENTS ARE LOOSE ON CRACKED AREAS OF DASH. THIS PRESENTS A POSSIBLE HIGH-SPEED PROJECTILE HAZARD IF AIR BAG(S) ARE DEPLO…
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DASHBOARD IS FAILING EXTENSIVELY DUE TO AN UNKNOWN MANUFACTURING DEFECT. AREAS OF FAILURE INCLUDE UP TO AND AROUND THE PORTION WHICH SAYS "AIR BAG" WHICH IS CREATING A SIGNIFICANT SAFETY CONCERN. PLASTIC FRAGMENTS ARE LOOSE ON CRACKED AREAS OF DASH. THIS PRESENTS A POSSIBLE HIGH-SPEED PROJECTILE HAZARD IF AIR BAG(S) ARE DEPLOYED AND CATCH ON LOOSE/CRACKED AREAS DURING DEPLOYMENT. VEHICLE HAS NOT BEEN INVOLVED IN ANY INCIDENTS. DASHBOARD SURROUNDING AIRBAG CRACKED WHILE THE VEHICLE WAS STATIONARY AND CONTINUES TO DEVELOP ADDITIONAL CRACKS AS TIME GOES ON. FINALLY, DASHBOARD IS VIBRATING WHILE DRIVING AT HIGHWAY SPEEDS CAUSING ADDITIONAL CRACKS AND FRAGMENTS OF PLASTIC TO COME LOOSE. DISCUSSIONS WITH MECHANICS INDICATE THAT ENTIRE DASH MAY COME LOOSE AND FALL IN TO DRIVERS OR PASSENGER UNDER NORMAL DRIVING CONDITIONS, CAUSING LOSS OF CONTROL IN ADDITION TO POSSIBLE AIR-BAG PROJECTILE HAZARD. TWO LOCAL GMC DEALERS INDICATED THAT THIS IS NOT A COVERED REPAIR AND THAT THE CONSUMER SHOULD REPLACE THE DASH ON THEIR OWN IF THERE IS A SAFETY CONCERN BY THE CONSUMER.
NHTSA ODI #10876714
Official recalls
5Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
May 6, 2009
GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.
Consequence & remedy
Consequence: WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A NEW FUEL SYSTEM CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 18, 2009. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗