2023 GMC Yukon Xl

Good afternoon, My 2023 GMC Yukon XL AT4 with the 6.2L L87 engine (approx. 61,000 miles) suffered a sudden and complete engine failure at highway speed while I was driving between Canton, OH, and Columbus, OH, on the expressway, returning to my home in Cincinnati. There was no warning before the engine lost all power and propulsion. I was traveling in the left lane of the interstate in moderately heavy traffic. When the engine shut down, I only had steering and braking available to me. In addition to losing all propulsion, I also lost all electronics, and there was no shoulder. The complete dashboard shut down. The only reason there was not a collision was that the traffic around me could see what was happening and slowed down themselves. I coasted on through the onramp and found a shoulder where I had three lanes of traffic on my left and two lanes on my right. Less than two months before this incident, the vehicle had been inspected and serviced by an authorized GM dealer, and no engine issues were identified. I was given no indication that the engine was at elevated risk of failure. After the breakdown, GM and the dealer determined that the failure falls under GM Safety Recall N252494002 / NHTSA Campaign 25V274000, which involves internal engine defects in the 6.2L L87 that can cause a loss of propulsion in certain GM trucks and full‑size SUVs widely used as family vehicles. GM is replacing the engine, extending the warranty, and providing a loaner, but this does not change the fact that my family was exposed to a serious safety risk, nor does it address the possibility that other owners may experience sudden loss of propulsion even after their engines “pass” dealer inspection. I am submitting this complaint so NHTSA is aware that a recalled 6.2L L87 engine, inspected shortly beforehand, still failed without warning at highway speed in a primary family‑hauler vehicle, creating a dangerous situation. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

Details of the Issue: Vehicle Model: 2023 GMC Yukon Problem Description: The battery has drained completely on three separate occasions, leaving the vehicle unable to start and in cold weather areas safety is a concern. This occurs even when all lights and accessories are turned off, and the vehicle is parked for a reasonable period of time. The vehicle has been brought to the shop three times to address this issue. During one of these visits, a module failure was identified and repaired. However, the issue has occurred again since that repair, indicating that either the original repair did not fully resolve the problem or there may be additional underlying causes. Frequency: The issue has occurred three times to date, most recently on [insert date of the most recent incident]. Service History: The vehicle has been in the shop three times for this issue, and a module failure was identified and repaired during one of these visits. Troubleshooting Steps Taken: I have ensured that no lights or accessories are left on when the vehicle is parked. The battery terminals have been inspected for corrosion, and the connections are secure. [Include any other steps you’ve taken, e.g., "The battery was tested and confirmed to be in good condition."] Request for Assistance: Given the recurring nature of this issue and the fact that it has not been fully resolved despite multiple service visits, I would like to request the following: A more in-depth diagnostic to identify any additional root causes, including potential parasitic drains, alternator performance, or software-related issues. Confirmation of whether there are any recalls, technical service bulletins (TSBs), or known issues related to the electrical system or battery for this model. Consideration for extended warranty coverage or goodwill assistance to address this issue, as it appears to be related to a manufacturing defect. Since warranty coverage is up my vehicle cost is going to increase due to repeatable issues.

Classic Buick GMC (Classic Elite Buick GMC – Katy) Filed by: [XXX] [XXX] [XXX] Phone: [XXX] Email: [XXX] Date: November 23, 2025 Texas Attorney General – Consumer Protection Division RE: SUMMARY COMPLAINT – Vehicle Misrepresentation, Unauthorized Charges, Financing Fraud & Warranty Violations Dear Attorney General, I am filing this complaint against Classic Buick GMC (Classic Elite Buick GMC) located at [XXX] , for multiple violations of Texas consumer-protection laws during the sale and follow-up service of a vehicle I purchased in March 2024. Summary of Violations 1. Misrepresentation of Vehicle Model Year I was sold a 2023 GMC Yukon Denali that the dealership falsely represented as a brand-new 2024 model, including on the key-tag. This violates Texas Occupations Code §2301.351(a) and DTPA §17.46(b)(5), (7), (24). 2. Unauthorized Add-Ons & Hidden Charges The dealership added $8,000 in accessories and $26,000 in warranty products without my consent. This violates DTPA §17.46(b)(12). 3. Financing Fraud I was promised 1% financing, but the dealership charged a significantly higher rate at closing without disclosure. This violates the Truth in Lending Act (TILA). 4. Warranty Refusal & Pre-Existing Damage Although the vehicle had defects and mechanical issues at delivery, the dealership refused to repair them under warranty unless I paid. This violates the Magnuson-Moss Warranty Act. 5. Failure to Provide Required Documentation The dealership refused to provide complete purchase documents, violating Texas Administrative Code §215.142. 6. Pattern of Evasion I personally visited the dealership three times, yet management refused to correct any misconduct. 7. Unsafe Vehicle Retained at Dealership The Yukon remains at the dealership due to mechanical/electrical defects. I refused to pick it up because the vehicle is unsafe and not as represented. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 GMC Yukon XL. The contact stated that while driving approximately 25 MPH and depressing the brake pedal, the vehicle failed to respond. Several unknown warning lights were illuminated, and the message "You Have no Brakes - Do Not Drive Over 40 MPH" was displayed. The contact allowed the vehicle to roll to a stop. The contact turned off and restarted the vehicle, but the failure persisted. The contact parked the vehicle. The contact stated that the failure had not caused an accident because the contact was driving early in the morning and there was less traffic on the road. The contact stated that her husband started the vehicle later in the day, and the warning lights were off. The vehicle was driven to the dealer to be diagnosed. The dealer diagnosed the vehicle and informed the contact that several DTCs were retrieved, including a DTC for brake failure; however, the flow chart from the manufacturer instructed to first replace the battery and then reset the codes. The dealer replaced the battery, reset the codes and test-drove the vehicle. The vehicle was repaired and returned to the contact. The manufacturer was notified of the failure and supported the dealer's assessment. The failure mileage was approximately 70,000.

The onboard accident emergency notification system has failed after 2 years. The SOS and Onstar are not functional. Car has no data communication with the network. Was confirmed by Crenwelge Motors in Kerrville Texas. It is a GMC dealer. This is an ongoing problem with many Yukons made from 2022 to 2024. GM has not addressed the issue with a recall and does not have the parts to repair this safety system.

My vehicle’s engine failed for the second time while driving on the road. The first time a few months ago while my wife was driving. The engine failed and brakes failed. Fortunately she was on a back road a coasted to a stop. Car was towed to dealership. They said there was no problem. Received recall letter about a month ago outlining this issue. Yesterday, [XXX], I was driving with my daughter and the car stopped again while driving. I was in traffic and narrowly missed an accident. Gwinnett county police came to the scene and towed the vehicle to the dealership. I am not sure if the female officer made a report. But she requested the tow truck because I was blocking traffic. We often drive on the highway for work commutes. This could have happened and anyone in my family could have been fatally injured. I would like GMC purchase this vehicle back or replace with a safer model comparable or better. The service department called me this morning from Jim Ellis GMC in Buford, Georgia 678-902-8677, 3600 Buford Drive 30519.I was told that there is no recall for my truck. He told me that there is a safety investigation for a recall. I told him I can bring the letter. He decline. I asked for a courtesy vehicle. He said no, he would have to make a report and it would be up to 48 hours. Once it’s reviewed , then I could go to enterprise car rental to pick up a car. Maybe. The first time Rick Hendrick GMC Duluth , Ga 470-822-3779, 3344 Commerce Ave, Duluth, ga had my truck for about 2 weeks. No fix. No courtesy vehicle or rental. Now I’m without my vehicle for unlimited time. The Jim Elis tech, did acknowledge that there is no fix for what is going on. The local GMC dealers are not making this easy or putting the safety of its customers as a priority. These trucks are NOT safe on the road. This truck cost nearly $100,000 and it is not safe to drive.GMC has a record of the 1st service incident and this latest just happened yesterday. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(