2017 GMC Yukon Xl

The paint on the hood is peeling/flaking and is degraded. Right air shock is leaking causing the vehicle to continually pump up. I have the tow package, and with the air shock leaking, it does me no good. My air conditioner has not been cooling for a while. I started noticing it when it was hot in December, 2022. Would have thought it was a simple leak. The port valves have been changed. Air is still not blowing cold. My vehicle uses the R1234YF which is very expensive per can. After spending $72,000 on a vehicle, you would think that it would not be failing so soon. I understand 1) there is a class action lawsuit regarding the peeling/flaking of the paint; 2) that the ac condenser has a recall and also, the "leaky" air shock; however, my VIN is not included in any of these recalls. Upon the pleading and begging for recall information on brake lights and the brake system, those after sometime, were actually fixed by the dealer. I feel like I purchased a lemon. This was supposed to be my forever vehicle. To make matters worse, my vehicle display freezes when you are driving down the road, which includes while you have navigation on, I guess I will just get lost. I have had warnings about parking/collision alert just not working and will not let you push the button to turn it back on. I am not understanding why all of what is happening. I work everyday and have to take off work to take it to the dealership. I have never been so disappointed in a GM product, my vehicle is a piece of crap. I have an appointment at the dealership on April 19, 2023, we will see where this will take me.

UNKNOWN 4 times in the past 6 months, while parking the vehicle (turning into a spot, left or right) or slowly turning to pull up to a security code box, the car completely begins to lose power in drive, and has lost power while in drive twice. The dash begins to flicker to the point that you can't decipher which error codes are showing up. Most recently, the Trailer Brake Service message was on before it died. We were not towing anything, did not have tow mode on, or anything like that. The parking sensors were on for all these instances...regardless if we were parking or not. I can't confirm if that is the issue or not. It was pretty dangerous when I was pulling into my parents driveway along a busy road when the car did this before I was completely off the road...with my 3 young children in the back 2 rows. I know the battery is new. I did have the dealer look at the brakes about a month ago, because I felt they were soft. They said they were fine. They and myself checked the reservoir for brake fluid low. Was in normal range. Starter was replaced in March time frame. I feel this is related to the factory trailering system wiring harness or something.

WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME ANDWAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOBIN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFTGATE CALIBRATION.

WHILE STANDING BEHIND THE VEHICLE AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR CARGO AREA, THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. THIS OCCURRED SEVERAL TIMES WHILE I WAS BEHIND THE VEHICLE. ON SOME OCCASIONS MY CHILD(REN) WAS WITH ME AND WAS ALMOST HIT AS WELL. SINCE I AM TALLER I WAS HIT AND WAS ABLE TO SAVE MY CHILD FROM INJURY. I WAS HIT SEVERAL TIMES ON DIFFERENT OCCASIONS EITHER I THE HEAD OR IN THE BACK, DEPENDING ON MY POSITION AT THE TIME. I ENSURED THAT I DID NOT HAVE THE KEY FOB IN MY POCKET TO ACCIDENTLY ACTIVATE THE CLOSURE, AND I ENSURE THAT I DID NOT ACCIDENTLY ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR BUMPER AREA. UPON INVESTIGATION THE DEALER DETERMINE THE CAUSE TO BE A LIFT GATE MODULE DEFECT, AS WELL AS SENSOR AND LIFT GATE CALIBRATION.

WHILE STANDING BEHIND THE VEHICLE WITH THE LIFT GATE OPEN, AND ATTEMPTING TO REMOVE ITEMS FROM THE REAR AREA THE LIFT GATE RANDOMLY SLAMS SHUT WITHOUT NOTICE OR WARNING. ON SEVERAL OCCASIONS MY CHILDREN WERE IN THE WAY OF THE LIFT GATE CLOSING AS WELL, HOWEVER, SINCE I AM TALLER I WAS HIT FIRST SAVING MY CHILDREN. ON SEVERAL OCCASIONS I WAS HIT IN THE HEAD AND IT THE BACK BY THE SLAMMING REAR LIFT GATE. I ENSURED THAT I DID NOT HAVE THE KEY FOB ACCIDENTLY ACTIVATED IN MY POCKET AND THAT I DID NOT ACTIVATE THE CLOSURE SENSOR UNDERNEATH THE REAR OF THE VEHICLE. UPON INVESTIGATION BY THE DEALER THE CAUSE WAS IDENTIFIED TO BE THE LIFT GATE MODULE. THE LIFT GATE ALSO REQUIRED RECALIBRATION AND SENSOR ALIGNMENT.

WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DASH DISPLAYED NUMEROUS AND RANDOM ERROR MESSAGES: (WORDING MAY NOT BE EXACT) SERVICE FRONT COLLISION SYSTEM. FRONT RADAR BLOCKED. FRONT COLLISION SYSTEM UNAVAILABLE. THESE MESSAGES INDICATED A PROBLEM WITH THE FORWARD COLLISION AVOIDANCE SYSTEM. THE WEATHER ON THE PARTICULAR DAY VARIED. ERRORS OCCURRED AT VARIOUS SPEEDS. THIS HAZARD CAN CAUSE SERIOUS HARM IF THE SENSORS DETECT AN IMMINENT FORWARD CRASH IN ERROR AND APPLY THE BRAKES IN TRAFFIC. THIS DANGEROUS SITUATION IS LIKELY TO RESULT IN SERIOUS PERSONAL INJURY OR DEATH. THE ROOT CAUSE WAS DETERMINED TO BE RELATED TO AN ADDITIONAL FAILURE MODE IDENTIFIED IN THE OILY SUBSTANCE LEAKING FROM THE CONTROL BOX MOUNTED ON THE FRONT WINDSHIELD. THIS OILY SUBSTANCE WAS IDENTIFIED BY THE VEHICLE OWNER AND REPORTED TO THE DEALER.

WHILE PARKED AND RUNNING WITH NO DRIVER IN THE VEHICLE, THE VEHICLES KEY FOB WAS LOCKED IN THE CAR BY A PASSENGER EXITING THE VEHICLE. THE PASSENGER, A CHILD, EXITED THE VEHICLE AND PUSHED THE "DOOR LOCK" BUTTON AND THEN CLOSED THE DOOR, LOCKING IT WHILE RUNNING WITH THE KEY FOB IN THE VEHICLE. NO WARNING ALERT NOISE WAS EMITTED AND THE VEHICLE DID NOT AUTOMATICALLY UNLOCK THE DOORS AS DESIGNED. THE WEATHER WAS APPROX. 80 DEGREES. THIS HAZARD IS NOT SUPPOSE TO OCCUR AND POSES A HIGH RISK OF CAUSING HARM OR DEATH TO AN UNSUSPECTING PASSENGER. THE HAZARD MITIGATION FOR THIS EVENT FAILED.