NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
10 reportsClear category filterMileage unknown · Aug 15, 2020
Unknown Or Other
WE OWN A 2010 YUKON AND HAVE A CRACKED DASH BOARD, THIS LOOKS TO BE THE RESULT OF POOR DESIGN AND CHEEP PLASTIC. I SEE THAT 1000 OF OTHER GM/CHEVY OWNERS HAVE EXPERIENCED THE SAME ISSUE. FROM WHAT I CAN SEE THE DEALERSHIP WOULD LOVE TO FIX THIS AT THE OWNERS EXPENSE $2,000. YOU WOULD THINK THAT AFTER YOU PAY CLOSE TO $50,000 T…
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WE OWN A 2010 YUKON AND HAVE A CRACKED DASH BOARD, THIS LOOKS TO BE THE RESULT OF POOR DESIGN AND CHEEP PLASTIC. I SEE THAT 1000 OF OTHER GM/CHEVY OWNERS HAVE EXPERIENCED THE SAME ISSUE. FROM WHAT I CAN SEE THE DEALERSHIP WOULD LOVE TO FIX THIS AT THE OWNERS EXPENSE $2,000. YOU WOULD THINK THAT AFTER YOU PAY CLOSE TO $50,000 THAT GM WOULD CONSIDER THIS AN IMPORTANT CUSTOMER RELATION ISSUE. ALSO NOT TO MENTION THE SAFETY HAZARD THIS POSES.
NHTSA ODI #11349617
153,876 miles · Dec 18, 2019
Unknown Or Other
THE DASH HAS CRACKED IN TWO PLACES, WITH NO UNDO ABUSE.
NHTSA ODI #11289916
Mileage unknown · Nov 29, 2019
Air BagsUnknown Or Other
CRACKS IN DASH THAT COULD EFFECT AIRBAG DEPLOYMENT AND/ OR SEND PIECES OF THE DASH FLYING TOWARDS ME IN THE EVENT OF A CRASH.
NHTSA ODI #11282858
129,000 miles · Nov 9, 2019
Unknown Or Other
CRACKS IN THE PASSENGER AND DRIVER SIDE OF THE DASHBOARD
NHTSA ODI #11279128
98,642 miles · Oct 26, 2017
Air BagsUnknown Or Other
I HAVE TRIED FOR OVER A YEAR TO HAVE THE AIRBAG SERVICED, NO DEALERSHIP HAS THE INFORMATION OR EQUIPMENT. DASH HAS EVEN CRACKED FROM THIS AIRBAG.
NHTSA ODI #11039981
133,000 miles · Jun 29, 2017
Air BagsUnknown Or Other
THE DASH PANEL IS CRACKED IN SEVERAL PLACES AND COULD AFFECT THE AIR BAG DEPLOYMENT DURING A CRASH. I HAVE BEEN TOLD THE CAUSE OF THE CRACKS ARE DUE TO A COMBINATION OF THE FLEXING OF THE AUTOMOBILE, LACK OF PROPER SUPPORT AND HEAT.
NHTSA ODI #11002418
50,000 miles · Oct 7, 2016
Unknown Or Other
DUAL CRACKS ON DASH. ONE BY AIR BAG AND THE OTHER BY INSTRUMENT CLUSTER. JUST STARTED THE CAR ONE DAY AND THE CRACKS APPEARED. NO CRASH NO CHEMICALS WERE USED.
NHTSA ODI #10914512
67,000 miles · Jul 17, 2016
Unknown Or Other
OUR 2010 GMC YUKON XL HAS BEEN GARAGE KEPT AND WELL MAINTAINED. LIKE MANY OTHER GMC TRUCK OWNERS OUR DASH CRACKED RIGHT NEAR THE PASSENGER AIRBAG. IT IS GETTING LARGER AND HAS STARTED TO EXPOSE THE COMPONENTS UNDERNEATH THE DASH/AIRBAG COVER. THIS HAS BEEN REPORTED ON NEWS CHANNELS AND A LAW SUIT HAS APPARENTLY BEEN FILED IN FLO…
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OUR 2010 GMC YUKON XL HAS BEEN GARAGE KEPT AND WELL MAINTAINED. LIKE MANY OTHER GMC TRUCK OWNERS OUR DASH CRACKED RIGHT NEAR THE PASSENGER AIRBAG. IT IS GETTING LARGER AND HAS STARTED TO EXPOSE THE COMPONENTS UNDERNEATH THE DASH/AIRBAG COVER. THIS HAS BEEN REPORTED ON NEWS CHANNELS AND A LAW SUIT HAS APPARENTLY BEEN FILED IN FLORIDA. HOPEFULLY THE DEALERSHIP OR GM WILL REPAIR.
NHTSA ODI #10885375
118,280 miles · Jun 13, 2016
Unknown Or Other
DASHBOARD CRACKED ABOVE STEERING WHEEL AND PASSENGER SIDE AIRBAG. THE CAR WAS STATIONARY - PARKED.
NHTSA ODI #10873851
94,000 miles · Jun 3, 2016
Air BagsUnknown Or Other
DASHBOARD CRACK AT AIR BAG. CRACK RUNS FROM AIR BAG TO AIR VENT AND HAS CAUSED DASHBOARD TO SAG AND DROP. CONCERNED DEFECT MAY AFFECT AIR BAG DEPLOYMENT.
NHTSA ODI #10872318
Official recalls
3Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Feb 5, 2021
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗