2004 GMC Yukon Xl

MY CAR HAS COMPLETELY DIED THREE TIMES AT HIGHWAY SPEEDS. THE FIRST TIME WAS JULY 2004, THE SECOND TIME WAS EARLY OCT 2005 AND THE LAST TIME WAS JAN 19, 05. THIS HAS HAPPENED IN THREE DIFFERENT STATES AT THREE VERY DIFFERENT ALTITUDES. WHEN THE CAR DIES I HAVE NO BRAKES, POWER STEERING OR ANYTHING ELSE FOR THAT MATTER. THE CAR WILL RESTART AFTER A WHILE. THE FIRST TIME IT DIED, I THOUGHT I WAS GOING OFF A CLIFF ON A PASS. THE LAST TWO TIMES WERE ON BUSY INTERSTATES. THIS IS VERY DANGEROUS. I HAVE HAD IT TO THE DEALERSHIP NUMEROUS TIMES ONLY TO BE TOLD THAT THEY CANNOT DUPLICATE THE PROBLEM SO CANNOT FIX IT. I HAVE CONTACTED GMC DURING THIS ENTIRE PERIOD OF EPISODES, NUMEROUS TIMES AND THEY ARE VERY NICE BUT IT IS ONLY LIP SERVICE. I FINALLY GOT MY HANDS ON A GMC SERVICE BULLETIN DOCUMENT ID#1530787. IT DESCRIBES MY PROBLEMS EXACTLY. IT PARROTS WHAT I HAVE TOLD THE DEALERSHIP EVERY TIME I HAVE TAKEN THE CAR IN. I LIKE MY CAR AND JUST WANT IT FIXED. I AM GOING TO KILL MYSELF AND OR OTHERS IF I CANNOT CONTROL THE CAR WHEN IT DIES. I SAVED MY MONEY AND PAID CASH FOR THIS CAR AND CANNOT AFFORD TO BUY ANOTHER ONE. AND, I CANNOT SELL THIS CAR AS I WOULD NEED TO DISCLOSE ITS DEFECT. SO, I AM IN NEED OF HELP TO GET IT REPAIRED. THANKS. *JB

THE SPEEDOMETER IS STUCK AT 80 MILES PER HOUR. THE PROCESS TO FIX THE VEHICLE REQUIRES THEM TO TAKE THE PART OFF SHIP IT TO DALLAS OR HOUSTON (MIN 3 DAYS W/O VEHICLE). REPAIRERS HAVE BEEN BEHIND (MIN 1 WEEK W/O VEHICLE). ACCORDING TO MY SERVICE PROVIDER THEY HAVE 5 OTHERS WAITING FOR THE SAME TYPE OF WORKED TO BE PERFORMED. IF THERE ARE 5 PEOPLE WAITING TO HAVE THEIR SPEEDOMETER REPAIRED (AT THE SAME TIME) SOUNDS LIKE A CONSISTENT PROBLEM. I DON'T KNOW HOW "ONE" STICKS THEIR SPEEDOMETER. *JB

THE SERVICE AIR BAG LIGHT HAS BEEN COMING ON AND OFF IN MY VEHICLE. WAS TAKEN TO THE DEALERSHIP IN MAY AND JUNE AND AGAIN IN NOVEMBER. THEY HAVE BEEN UNABLE TO DETECT PROBLEM. GM HAS SPOKE WITH MYSELF AND THE DEALERSHIP. GM HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO, IF THEY CAN'T DUPLICATE THE PROBLEM AT THE DEALERSHIP. THE PROBLEM IS THAT IS GOES ON AND OFF AT DIFFERENT TIMES AND THERE IS NO PATTERN TO IT. IT DIDN'T COME ON FOR 3 MONTHS AND IS NOW COMING ON AGAIN. I HAVE CONTACTED ON-STAR WHEN IT COMES ON AT TIMES AND THEY HAVE INFORMED ME THAT THE AIR BAGS MAY NOT DEPLOY PROPERLY. I AM WORRIED THAT THE AIR BAGS WILL GO OFF WHEN I'M JUST DRIVING DOWN THE ROAD. I HAVE 2 CHILDREN AND DO NOT FEEL THAT IT IS SAFE FOR THEM, MYSELF, OR THE OTHER DRIVERS ON THE ROAD. I AM HIGHLY DISCOURAGED THAT GM IS NOT BEING MORE ACTIVE IN TRYING TO HELP WITH THIS SITUATION THAT COULD RESULT IN INJURY OR DEATH! *NM

DT: THE CONTACT OWNS A 2004 YUKON XL WHICH HE HAD OWNED FOR EIGHTEEN MONTHS WITH ABOUT 12,000 MILES ON IT. THE ROTORS HAD RUSTED AND PITTED ON ALL FOUR WHEELS. THE DEALER SAID THEY MUST BE REPLACED. GM SAID THEY WERE NOT RESPONSIBLE FOR BRAKES AND CALLED THIS AN ENVIRONMENTAL WEAR PROBLEM. THE CONTACT WAS INFORMED OF THIS ON 10-06-05 DURING A ROUTINE SERVICE CHECK. THE CONTACT THOUGHT THIS WAS A DEFECT IN THE BRAKES ON BECAUSE THE ROTORS SHOULD HAVE NOT HAVE WORN OUT WITH ONLY 12,000 MILES ON THE CAR.*AK UPDATED 11/15/2005 - AFTER THE CONSUMER INDICATED HE WAS GOING TO CALL NHTSA HE RECEIVED A CALL FROM AN AREA REP. THE REP INDICATED THAT GM APPROVED REPLACEMENT OF THE FRONT ROTORS AND CLEANING OF THE REAR BRAKES UNDER WARRANTY. *NM

ON AUGUST 15,2005 MY HUSBAND DROVE TO PORTLAND TO ATTEND OUR GRANDSONS BIRTHDAY PARTY. HE STOPPED TO PICK UP OUR SON AND HIS FAMILY TO TAKE TO OUR DAUGHTERS. LEAVING THEIR HOUSE HE PULLED OUT ONTO THE ROAD AT APPROXIMATELY 5 MILES PER HOUR AND THE REAR WINDOW EXPLODED OUTWARD AS IF BLOWN OUT FROM THE INSIDE. HE RECALLS THAT THERE WERE NO PEDESTRIANS OR HEARING ANY THING HIT THE WINDOW. THE DEALER AND GM HAS REFUSED TO PURSUE THIS SO WE REPLACED THE WINDOW. THE PROFESSIONAL WHO REPLACED OUR WINDOW SAID THAT IT APPEARED TO BLOW OUT FROM THE INSIDE. HE ALSO STATED THAT HE HAS SEEN WINDOWS WHILE REPLACING THEM SHATTER FROM LITTLE PRESSURE. WE STRESSED TO OUR DEALER AND GM OUR CONCERN THAT THIS COULD BE A MAJOR SAFETY ISSUE. LUCKILY OUR CHILDREN AND GRANDCHILDREN SITTING IN THE BACK WERE NOT HURT.*JB

ON ARRIVAL FROM 80-MILE TRIP, WE PARKED VEHICLE AND TURNED-OFF IGNITION. UPON ALIGHTING FROM VEHICLE, WE DETECTED A BURNING ODOR. INSPECTION REVEALED SMOKE RELEASED THROUGH FRONT GRILLE. RELEASE OF HOOD ALLOWED SMOKE TO BILLOW-OUT. FLAMES EMERGED IMMEDIATELY, SPREADING QUICKLY FROM ENGINE BAY REARWARD, ENGULFING ENTIRE VEHICLE, WHICH WAS DESTROYED, ALONG WITH OTHER VEHICLE PARKED ALONGSIDE. FIRE DEPARTMENT RESPONDED TO IMMEDIATE CALL FOR HELP AND EXTINGUISHED ALL FIRES WITHIN 30 MINUTES OF CALL. *NM

WHILE DRIVING 75 MPH ON A 102 DEGREE DAY, MY FUEL TANK WAS AT 1/2 FULL. THE ENGINE STALLED AND I LOST ALL ACCELERATION, MAKING IT DANGEROUS ON HIGHWAY CONDITIONS. WHEN I SLOWED TO 20 MPH AT THE SIDE OF THE ROAD, I LOST ALL POWER OF STEERING AND BRAKES. I EXPERIENCED "VAPOR LOCK" ACCORDING TO THE GM CERTIFIED TECHNICIAN WHO EVALUATED MY PROBLEM THE FOLLOWING DAY (UNDER A COOL ENGINE CONDITION).HE FOUND NO DEFECTS WITH A COOL ENGINE ON A 60 DEGREE MORNING.

DT: TRANSMISSION; WHILE SITTING AT A STOP LIGHT WHEN THE LIGHT CHANGES AND HITS THE GAS IT FALLS OUT OF GEAR, AND THEN IT MAKES A NOISE WHEN IT GOES BACK INTO GEAR. CALLER DOES NOT DO ANYTHING BUT TAKE HIS FOOT OFF BRAKE AND ONTO GAS PEDAL. IT DOES NOT DO IT ALL THE TIME, BUT HE DOES NOT KNOW WHEN ITS GOING TO HAPPEN. DEALER SAYS IF THEY CAN'T DUPLICATE THE PROBLEM THEY CAN'T FIX IT. SO THEY SAY THERE IS NO PROBLEM. MANUFACTURER WAS CALLED, AND THEY DID NOT RETURN CALL. CONSUMER CALLED THEM AGAIN, AND THEY SENT A SERVICE REPRESENTATIVE. HE SAID IF THEY CAN'T DUPLICATE THE PROBLEM THEY CAN'T FIX IT. ALSO THE AIR BAG LIGHT KEEPS COMING ON AND OFF.*AK