2004 GMC Yukon Xl

TL*THE CONTACT OWNS A 2004 GMC YUKON XL. WHILE DRIVING 35 MPH, A VEHICLE CRASHED INTO THE SIDE MIDDLE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE DRIVER SUSTAINED SOFT TISSUE INJURIES TO HER NECK, SHOULDER, BACK, AND LEGS. THE DRIVER WAS WEARING A SEAT BELT AT THE TIME OF THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED. THE CURRENT AND FAILURE MILEAGES WERE 41,500.

I PURCHASED A 2004 YUKON XL ON 10-19-04 AND I HAVE HAD PROBLEMS WITH THE VEHICLES AIR BAG SYSTEM EVER SINCE. I HAVE TAKEN MY VEHICLE IN ON AT LEAST 12 OCCASIONS, WITH REPEAT VISITS FOR SAME PROBLEM USUALLY THE SAME DAY. MY CAR HAS GIVEN OFF NUMEROUS CODES WHICH INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING: B0026, B0040, B0041, B0043, B2470, B0229, B3770. I HAVE TAKEN MY CAR TO 3 SEPARATE DEALERSHIPS WHERE THEY HAVE REPLACED HARNESSES, WIRES, CONNECTORS ETC. NONE OF THIS SEEMS TO HAVE WORKED. I HAVE FOR THE LAST 6 MONTHS ALSO HAVE HAD NY HORN BLOWING INTERMITTENTLY. I HAVE CALLED ONSTAR TO PERFORM DIAGNOSTICS ON MY VEHICLE AND THEY HAVE TOLD ME THAT THE CAR HAS NUMEROUS CODES COMING UP, AND THAT I SHOULD NOT DRIVE MY VEHICLE UNTIL CORRECTED, BECAUSE THE AIR BAG MAY DEPLOY ON ITS OWN OR IT MAY NOT DEPLOY IF MY CAR IS WRECKED. THIS IS A VERY DANGEROUS SITUATION AND I DO NOT FEEL SAFE IN MY CAR, BUT I DO NOT HAVE ANY OTHER CHOICE BUT TO DRIVE IT BECAUSE I DO NOT HAVE AN EXTRA $40,000 TO BUY A NEW ONE. I HAVE EXPLAINED ALL OF THIS TO GMC'S ARBITRATION DEPARTMENT, BUT THEY HAVE SENT ME SEVERAL LETTERS STATING THAT THEY ARE NOT WILLING TO BUY MY CAR BACK. MY FAMILY'S LIVES ARE NOT REPLACEABLE, AND I WORRY EVERY TIME I GET IN THE VEHICLE THAT SOMETHING WILL HAPPEN, AND THIS IS HORRIBLE FEELING FOR A MOTHER, WHOSE JOB IS TO PROTECT HER CHILDREN. I WOULD ALSO LIKE TO SAY THAT I FEEL VERY SORRY FOR THE INDIVIDUAL DEALERSHIPS, BECAUSE THEY HAVE ALL GONE OUT OF THEIR WAY TO TRY AND FIX THESE PROBLEMS, BUT ALL HAVE BEEN UNSUCCESSFUL. IT IS NOT THE DEALERSHIPS FAULT, IT IS THE MANUFACTURER OF THE VEHICLE. I TRULY BELIEVE AS MY KIDS HAVE SAID THAT THIS VEHICLE IS TRULY POSSESSED, AND IN MY OPINION NOT FIXABLE. *NM

THE SERVICE AIR BAG LIGHT HAS BEEN COMING ON AND OFF IN MY VEHICLE. WAS TAKEN TO THE DEALERSHIP IN MAY AND JUNE AND AGAIN IN NOVEMBER. THEY HAVE BEEN UNABLE TO DETECT PROBLEM. GM HAS SPOKE WITH MYSELF AND THE DEALERSHIP. GM HAS TOLD ME THAT THERE IS NOTHING THEY CAN DO, IF THEY CAN'T DUPLICATE THE PROBLEM AT THE DEALERSHIP. THE PROBLEM IS THAT IS GOES ON AND OFF AT DIFFERENT TIMES AND THERE IS NO PATTERN TO IT. IT DIDN'T COME ON FOR 3 MONTHS AND IS NOW COMING ON AGAIN. I HAVE CONTACTED ON-STAR WHEN IT COMES ON AT TIMES AND THEY HAVE INFORMED ME THAT THE AIR BAGS MAY NOT DEPLOY PROPERLY. I AM WORRIED THAT THE AIR BAGS WILL GO OFF WHEN I'M JUST DRIVING DOWN THE ROAD. I HAVE 2 CHILDREN AND DO NOT FEEL THAT IT IS SAFE FOR THEM, MYSELF, OR THE OTHER DRIVERS ON THE ROAD. I AM HIGHLY DISCOURAGED THAT GM IS NOT BEING MORE ACTIVE IN TRYING TO HELP WITH THIS SITUATION THAT COULD RESULT IN INJURY OR DEATH! *NM

DT: TRANSMISSION; WHILE SITTING AT A STOP LIGHT WHEN THE LIGHT CHANGES AND HITS THE GAS IT FALLS OUT OF GEAR, AND THEN IT MAKES A NOISE WHEN IT GOES BACK INTO GEAR. CALLER DOES NOT DO ANYTHING BUT TAKE HIS FOOT OFF BRAKE AND ONTO GAS PEDAL. IT DOES NOT DO IT ALL THE TIME, BUT HE DOES NOT KNOW WHEN ITS GOING TO HAPPEN. DEALER SAYS IF THEY CAN'T DUPLICATE THE PROBLEM THEY CAN'T FIX IT. SO THEY SAY THERE IS NO PROBLEM. MANUFACTURER WAS CALLED, AND THEY DID NOT RETURN CALL. CONSUMER CALLED THEM AGAIN, AND THEY SENT A SERVICE REPRESENTATIVE. HE SAID IF THEY CAN'T DUPLICATE THE PROBLEM THEY CAN'T FIX IT. ALSO THE AIR BAG LIGHT KEEPS COMING ON AND OFF.*AK

I HAVE THREE SEPARATE COMPLAINTS: 1) IN DECEMBER 2004 I WAS DRIVING ON THE FREEWAY, THEN SUDDENLY THERE WAS A LOUD CRASHING SOUND THAT CAME FROM UNDERNEATH OF THE HOOD OF MY YUKON. IT WAS APPARENT THAT SOMETHING CAME APART FROM UNDERNEATH THE HOOD BECAUSE WHEN I LOOKED IN THE REAR VIEW MIRROR, AND THEN PULLED OVER TO THE SHOULDER OF THE FREEWAY; THERE WAS NOTHING VISIBLE IN ANY OF THE FREEWAY LANES WHICH WOULD INDICATE THAT I RAN OVER SOMETHING. WHATEVER CAME APART, YOU COULD HEAR IT BEING DRUG FROM THE FRONT, ALL THE WAY TO THE REAR OF THE TRUCK. IT TORE THE ENTIRE LEFT FENDER WELL APART, IT CUT A WHOLE INTO MY LEFT CUSTOM TIRE, AND IT CAUSED ME TO LOSE CONTROL OF THE VEHICLE , ALMOST CAUSING ME TO HAVE AN ACCIDENT. MY HUSBAND TOOK THE TRUCK TO THE NEAREST GMC DEALER FOR THIS PROBLEM, AND THE SERVICE PERSON TOLD HIM THAT WE WOULD BE CHARGED FOR THEM TO LOOK INTO THIS MATTER. MY HUSBAND WAS ALSO TOLD THAT WE WOULD HAVE TO ENDURE THE COST TO HAVE THE LEFT REAR FENDER WELL THAT WAS DAMAGED FROM THIS INCIDENT. (2) IN MARCH 2005 MY YUKON'S DIGITAL READING KEPT STATING SERVICE AIR BAG. ALSO, IT DISPLAYED THE PICTURE OF A PERSON IN THE SEAT WITH THE AIRBAG DEPLOYED. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A VEHICLE THAT IS FAIRLY NEW, THAT HAS ONLY 18,007 MILES ON IT. I PURCHASED THIS VEHICLE FOR SAFETY PURPOSES, AND NOW I HAVE TO DEAL WITH DEFECTS THAT THE DEALER IS NOT WILLING REPAIR AT NO COST TO ME. (3) THE TRANSMISSION IS SHIFTING GEARS VERY ROUGHLY, AND AT TIMES WHEN IT IS PLACED INTO REVERSE OR DRIVE IT JERKS VERY HARD, AND OTHER TIMES WHEN PROCEEDING TO DRIVE IT DRAGS AS IF IT HAS NO POWER. *AK