Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
00–25K
825–50K
1050–75K
575–100K
0100–150K
0150K+
23 reports with mileage · 6 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
29 reports
39,000 miles · Jul 7, 2017
Air BagsStructure
OUR 2013 DENALI WHICH WE PURCHASED NEW IN 2014 HAS HAD A CRACKED DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FOR MORE THAN A YEAR (~2 YEARS OLD). THE INTEGRITY OF THE DASH AND AIRBAG ARE PROBLEMATIC. THERE IS NO TANGIBLE SUPPORT UNDER THE DASH -- DEALERSHIP SAYS IT'S PLASTIC!!! THE VEHICLE WAS NOT IN MOTION, JUST HAPPENED ONE DAY…
Read full complaint
OUR 2013 DENALI WHICH WE PURCHASED NEW IN 2014 HAS HAD A CRACKED DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FOR MORE THAN A YEAR (~2 YEARS OLD). THE INTEGRITY OF THE DASH AND AIRBAG ARE PROBLEMATIC. THERE IS NO TANGIBLE SUPPORT UNDER THE DASH -- DEALERSHIP SAYS IT'S PLASTIC!!! THE VEHICLE WAS NOT IN MOTION, JUST HAPPENED ONE DAY WHEN IT WAS PARKED IN THE DRIVEWAY. YESTERDAY THE OUTSIDE PASSENGER DOOR HANDLE BROKE OFF --- AGAIN, PLASTIC PARTS INSTEAD OF METAL. IF THERE WAS AN ACCIDENT, THAT PASSENGER MIGHT NOT HAVE AN AIRBAG PROPERLY DEPLOYED AND NOBODY COULD OPEN THAT DOOR FROM THE OUTSIDE TO RESCUE THEM!
NHTSA ODI #11003683
58,000 miles · Jun 29, 2017
Air BagsUnknown Or Other
CRACK IN DASHBOARD CONNECTED TO AIR BAG AREA
NHTSA ODI #11002106
58,000 miles · Jun 26, 2017
Structure
THE DASHBOARD HAS MANY CRACKS AND HAS SEPARATED IN TWO LOCATIONS NEXT TO THE AIRBAG! THE VEHICLE IS KEPT IN A GARAGE, WELL MAINTAINED WITH LESS THAN 60,000 MILES. MY FEAR IS IF, THERE IS A FRONT-END COLLISION AND THE AIRBAGS DEPLOY, CHUNKS OF THE DASH WILL BECOME DISLODGED AND POSSIBLY CAUSE MORE INJURIES.
NHTSA ODI #11001321
53,000 miles · Jun 15, 2017
Air Bags
THE DASHBOARD AROUND THE PASSENGER SIDE AIRBAG IS CRACKED AND THE PIECE OF THE DASHBOARD IS FALLING DOWN AWAY FROM THE AIRBAG. I FEEL THAT THE AIRBAG HAS BEEN COMPROMISED BECAUSE OF THIS AND WORRY ABOUT PIECES OF THE BROKEN DASHBOARD FLYING INTO MINE OR MY CHILDREN'S FACES IF THE AIRBAG EVER HAS TO INFLATE.
NHTSA ODI #10995355
60,000 miles · May 8, 2017
Structure
CRACKS ON DASHBOARD. MINE HAPPENS TO BE NEAR THE PASSENGER AIRBAG SLOT. THIS IS OCCURRING TO MANY SIMILAR GM VEHICLES. DOING A WEB SEARCH SHOWS THOUSANDS OF PEOPLE HAVING THIS ISSUE. THIS WAS NOTICED A FEW WEEKS AGO. THE VEHICLE WAS PARKED WHEN IT WAS NOTICED. I HAVE CONCERNS ABOUT THE SAFETY OF THIS.
NHTSA ODI #10984287
62,603 miles · May 4, 2017
Unknown Or Other
MY DASHBOARD HAS CRACKED OVER THE STEERING COLUMN. I UNDERSTAND THIS A FLAW IN THE DESIGN AND GM WILL NOT HONOR THE REPAIR OR REPLACE THE DASH. I WOULD LIKE TO ISSUE A FORMAL COMPLAINT IN REGARDS TO THE STRUCTURAL INTEGRITY OF THIS PRODUCT. A FORMAL INVESTIGATION SHOULD BE REQUIRED CONCERNING THIS DEFECT. I HAVE RESEARCHED TH…
Read full complaint
MY DASHBOARD HAS CRACKED OVER THE STEERING COLUMN. I UNDERSTAND THIS A FLAW IN THE DESIGN AND GM WILL NOT HONOR THE REPAIR OR REPLACE THE DASH. I WOULD LIKE TO ISSUE A FORMAL COMPLAINT IN REGARDS TO THE STRUCTURAL INTEGRITY OF THIS PRODUCT. A FORMAL INVESTIGATION SHOULD BE REQUIRED CONCERNING THIS DEFECT. I HAVE RESEARCHED THIS ONLINE AND JOINED A GROUP OF APPROXIMATELY 6,000 OTHER PEOPLE ON FACEBOOK WHO HAVE SIMILAR PROBLEMS WITH THEIR DASHBOARDS. M. I HAVE ALSO TALKED TO DEALERSHIPS WHICH HAVE INFORMED ME THAT GM WOULD NOT HONOR THEIR DASH AND IF I REPLACED THE DASH THAT IT WOULD HAPPEN AGAIN DUE TO POOR DESIGN. AGAIN, I WOULD LIKE TO REQUEST A FORMAL INVESTIGATION INTO WHY THIS DESIGN IS DEFECTIVE. AS A CONSUMER, WE PAY A TREMENDOUS AMOUNT OF MONEY ON THESE VEHICLES AND EXPECT TO HAVE A QUALITY PRODUCT.
NHTSA ODI #10983436
Mileage unknown · Mar 20, 2017
Structure
CRACKING ON THE INTERIOR DASH BOARD ABOVE AIRBAGS AND STEERING WHEEL. THIS HAS STARTED TO HAPPEN WITH NO SPECIFIC REASON OR ACCIDENT CAUSING IT.
NHTSA ODI #10967323
61,000 miles · Nov 28, 2016
Air BagsStructure
TL* THE CONTACT OWNS A 2013 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED OVER THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
NHTSA ODI #10928280
37,800 miles · Aug 23, 2016
Unknown Or Other
I PURCHASED NEW, TWO, GMC YUKON DENALIS IN 2007, 2013. BOTH DASH BOARDS ARE CRACKING AND POSE A SERIOUS SAFETY DEFECT. I USE THESE VEHICLES FOR PLEASURE "ON ROAD" ONLY USE. MY DAUGHTER DRIVES THE 2007 TO COLLEGE NOW AND HER DASH BOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE AND FLAPS AROUND WHILE DRIVING/OPERATIN…
Read full complaint
I PURCHASED NEW, TWO, GMC YUKON DENALIS IN 2007, 2013. BOTH DASH BOARDS ARE CRACKING AND POSE A SERIOUS SAFETY DEFECT. I USE THESE VEHICLES FOR PLEASURE "ON ROAD" ONLY USE. MY DAUGHTER DRIVES THE 2007 TO COLLEGE NOW AND HER DASH BOARD IS CRACKED FROM THE DRIVERS SIDE TO THE PASSENGER SIDE AND FLAPS AROUND WHILE DRIVING/OPERATING THE VEHICLE DOWN THE ROAD, THIS IS A HUGH DISTRACTION. THE DEALER, THAT I PURCHASED THE TWO NEW VEHICLES FROM CLAIMS THAT IT IS NOT THERE PROBLEM AND BLAME GMC, WHO WILL NOT DO ANYTHING ABOUT THE ISSUE ON EITHER VEHICLE. I STILL OWN AND DRIVE BOTH VEHICLES TODAY AND AM BUILDING A CASE FOR WHEN SOMETHING SERIOUS HAPPENS BECAUSE OF THE LARGE DASH CRACKS FLAPPING AROUND CAUSE AN ACCIDENT. I WELCOME ANY ASSISTANCE FROM GMC OR MY GMC DEALER TO ADRESS THIS KNOWN DASH CRACKING ISSUE ANYTIME? I ALSO WELCOME NHTSA TO FURTHER INVESTIGATE THIS KNOWN ISSUE AND RESPOND BACK TO A SOLUTION OTHER THAN THE $1,000.00 DEALER SOLUTION FOR ME TO FIX THIS ON MY OWN. THANK YOU
NHTSA ODI #10897950
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 GMC Yukon Denali Problems, Complaints & Recalls | Skip That Year