2010 GMC Yukon Denali

THE PLASTIC DASH BOARD HAS CRACKED. IT STARTED OUT SMALL COMING FROM THE PASSENGER SIDE AIRBAG AND STRETCHING TO THE EDGE OF THAT DASH PANEL. NOW A SECOND PART OF THE DASH HAS CRACKED BY THE DRIVER SIDE OVER THE INSTRUMENT GAUGE CLUSTER. THE PORTION OF THE DASH THAT'S CRACKED BY THE PASSENGER AIRBAG IS MY BIGGEST CONCERN AS IT COULD BREAK OFF AND CAUSE SHARP PIECES TO HIT THE PASSENGER IN THE FACE OF THE AIRBAG WAS DEPLOYED. MY GMC DEALER STATED MY EXTENDED WARRANTY DOESN'T COVER THIS "COSMETIC" ISSUE AND THEREFORE I WILL HAVE TO COME OUT OF POCKET FOR A PORTION OF THE COST. THIS IS UNACCEPTABLE. I'M THE ORIGINAL OWNER AND HE VEHICLE IS GARAGED. THERE COULD BE NO LONG TERM DAMAGE TO THE DASH OTHER THAN WHAT IT'S INTENDED TO DO WHICH IS TO BE UNDER THE WINDSHIELD. GMC - OWN THIS ISSUE AND CORRECT THE PROBLEM PLEASE. I'M NOT LIKELY TO BE A REPEAT CUSTOMER OF YOU CAN'T PRODUCE A SUPERIOR AND RELIABLE PRODUCT -OR- BE RESPONSIBLE AND CORRECT AN ISSUE THAT IS CLEARLY A MANUFACTURERS DEFECT.

THE DASH BOARD IS CRACKED. THIS STARTED OFF AS A SMALL CRACK ON THE TOP LEFT CORNER OF THE AIR BAG ON THE DASH, IT HAS SPREAD ALL THE WAY ACROSS THE DASH TO THE AREA OVER MY INSTRUMENT PANEL AND HAS NOW SUNK IN THE MIDDLE OF THE DASH AS IF THERE IS ABSOLUTELY NO SUPPORTS UNDER THE MIDDLE OF THE DASH TO HOLD IT UP. I SEE THAT THERE ARE NO RECALLS ON THIS, BUT I AM WORRIED THAT IF SOMETHING WERE TO HAPPEN AND THE AIR BAGS DEPLOYED THAT PIECES OF THE DASH WOULD GO EVERYWHERE AND CUT US UP EVEN WORSE THAN AN ACCIDENT. I ALSO SEE THAT THERE ARE SEVERAL COMPLAINTS ON THIS MATTER WITH NO AVAIL. I WISH THAT SOMEONE COULD SOMETHING ABOUT THIS. I DO NOT WANT TO PAY FOR A NEW DASH JUST TO HAVE IT DO THE EXACT SAME THING AGAIN. ALSO, THE CHROME COVERING ON THE INTERIOR DOOR HANDLES ARE STICKING UP AND FLAKING OFF AND HAVE CUT MY HUSBANDS, CHILDREN AND MY HANDS SEVERAL TIMES. I JUST FOUND OUT ABOUT THIS WEBSITE DUE TO LOOKING TO SEE IF THERE WAS A POSSIBLE RECALL OR I SURE WOULD'VE REPORTED THIS SOONER. IS THERE ANYTHING THAT CAN BE DONE TO HELP THE MASSES HAVING THE SAME ISSUE WITH THESE PROBLEMS BEFORE SOMEONE GETS SERIOUSLY HURT?

I PURCHASED A 2010 YUKON DENALI AND THE DASHBOARD STARTED CRACKING. IT STARTED AS A SMALL CRACK THAT WAS BARELY NOTICED AND IS NOW A LARGE CRACK ACROSS THE DASH BETWEEN THE AIR VENTS. I HAVE SINCE LEARNED THAT SEVERAL OTHER CONSUMERS ARE DEALING WITH THE SAME DEFECT IN YUKON MODELS MANUFACTURED SINCE 2010. THIS IS POTENTIALLY VERY DANGEROUS IF THE AIRBAGS DEPLOY AND THE DASH COMES OFF IN SEVERAL SHARP PIECES AS SHOWN IN THE TAKATA RECALL ISSUE. ADDITIONALLY, THE CHROME ACCENT ON MY DOOR HANDLES ARE PEELING OFF AND EVEN CUT THE HAND OF ONE OF MY PASSENGERS.

I BOUGHT A 2010 YUKON DENALI AND THE DASH STARTED CRACKING ALL THE WAY TO THE AIRBAG. IT STARTED AS ONE SMALL CRACK AND IS NOW ALL THE WAY ACROSS THE DASH AT THE INSTRUMENT PANEL. UPON INVESTIGATING IT I FOUND THAT SEVERAL THOUSAND OTHERS ARE DEALING WITH THE SAME DANGEROUS DEFECT IN YUKON AND TAHOE VEHICLES DATED 2007-2014 MODELS. GM REFUSES TO ACKNOWLEDGE THIS OR RECALL THIS. THIS COULD BE POTENTIALLY VERY DANGEROUS IF THE AIRBAG IS DEPLOYED AND THE DASH COMES OFF IN SEVERAL SHARP PIECES. ALSO, MY DOOR HANDLES ARE ALL COMING OFF AND THE INSIDE DOOR HANDLES CHROME IS PEELING OFF AND CUTTING MY HAND. THIS SHOULD BE A RECALL BUT GM WILL NOT HELP ALL OF US WHO HAVE THIS ISSUE. A LAWYER IS WORKING TO MAKE A LAWSUIT AGAINST THEM BUT MOST ARE AFRAID THAT NOTHING WILL HAPPEN GOING UP AGAINST GM WHO HAS THE TIME AND MONEY TO JUST IGNORE THIS UNTIL SOMEONE IS SEVERELY HURT. A NEWLY DESIGNED DASH NEEDS TO BE MADE. OTHERS WHO HAVE GOT NEW DASHES HAVE HAD THEIR NEW DASHES CRACK AS WELL BECAUSE THE SAME DEFECTIVE DASH AS THE FIRST WAS RE-INSTALLED AND HAD THE SAME OUTCOME AS THE FIRST. *TR

WE HAVE OWNED THE CAR SINCE SEPT. 2013. ON MORE THAN 15 OCCASIONS IT FEELS LIKE THE TRANSMISSION DOES NOT ENGAGE THE NEXT GEAR. WHEN IT MISSES THE NEXT GEAR WHILE DRIVING THE RPMS SHOOT WAY UP, NOSE OF THE CAR DIPS, WE DECELERATE OR COAST, AND OCCUPANTS GET JERKED AND THRUSTED FORWARD TRIGGERING THE SEATBELT TO HARNESS YOU IN PLACE. THIS HAS HAPPENED ON MOST OF THE OCCASIONS. AT TIMES WHEN I AM PULLING OUT OF A PARKING SPOT IN REVERSE THE TRANSMISSION DOES NOT ENGAGE. NORMALLY WHEN VEHICLES ARE PUT INTO GEAR YOU CAN FEEL THE CAR IT, NOT ON THESE INSTANCES. I WOULD SHIFT THE CAR IN GEAR BUT NOT FEEL IT ACTUALLY GET INTO GEAR, PRESS THE PEDAL AND WATCH/FEEL THE RPMS INCREASE, AND THE VEHICLE DOES NOTHING - STAYS IN THE SAME PLACE. ACCELERATING ON A GREEN-LIGHT IS ANOTHER SITUATION WHERE THE VEHICLE HAS MISSED THE NEXT GEAR. SIMILAR TO THE DRIVING DESCRIPTION ABOVE, ONLY THIS IS FROM A DEAD STOP. THE CAR WILL MOVE FORWARD THEN TRY TO SHIFT INTO 2ND GEAR AND MISS. AGAIN THE NOSE DIVES, RPM'S SHOOT WAY UP, WE ARE JOLTED INTO OUR SEATBELTS. I GUESS THAT IT'S THE TRANSMISSION BUT I AM NOT A CAR GUY AT ALL, SUPPOSEDLY THE 2 DEALERSHIPS (EVEN LONGER STORY) THAT I TOOK THE VEHICLE TO REBUILT IT (TWICE) UNDER WARRANTY. THE VEHICLE HAS BEEN IN THE SHOP AT LEAST 4 TIMES FOR LONG PERIODS, WEEKS EACH TIME, DUE TO WHATEVER THE ISSUE IS. EACH TIME THEY SAY THEY HAVE FIXED THE PROBLEM AND THAT THEY ARE SORRY THAT THEY DIDN'T FIX IT THE PREVIOUS TIME. IT HAD BEEN A MONTHS SINCE IT HAPPENED LAST, UNTIL 2 WEEKS AGO WHILE ON MY WAY TO WORK DOING ABOUT 10MPH EXITING A ROUND-A-BOUT. I ONLY HEARD ABOUT THIS SITE TODAY (3/19/15) ON THE NEWS SO I AM REPORTING AS SOON AS I HEARD. I DID GET VIDEO OF SOME OF THE PROBLEMS AND SHOWED IT THE DEALERS (UNIMPRESSED), ONLY PROBLEM IS THEY COULD NOT GET THE CAR TO MISS GEARS, JERK, JOLT, OR NOSE DIVE WHILE IN THEIR POSSESSION TO EXPERIENCE IT HAPPEN. *TR

TRUCK STARTED MAKING METAL ON METAL SOUND. ENGINE BLOCK WAS CRACKED AND ANTI-FREEZE WAS BLEEDING INTO OIL. MECHANIC AND DEALERSHIP AGREED NEW ENGINE WAS NEEDED. COST - $8,000. TRUCK HAD 103,000 MILES - WARRANTY EXPIRED AT 100,000. WE HAD BEEN EXPERIENCING OIL PROBLEMS SINCE NOV. 2014 WHEN WE WERE STILL UNDER WARRANTY- OIL WAS GUNKY DESPITE BEING CHANGED EACH TIME. DEALERSHIP CALLED GMC AND GMC REFUSED TO BUDGE ON THE WARRANTY. I CALLED GM 5 TIMES - INITIALLY SPOKE TO SOMEONE WHO SAID "THEY WOULD WORK WITH ME" AND KICKED IT UP T O A SENIOR ADVISOR NAMED [XXX] WHO NEVER RETURNED ANY OF MY CALLS DESPITE OTHER GMC EMPLOYEES SENDING HER "URGENT" EMAILS TO CALL ME. WE EVENTUALLY DECIDED NOT TO DO THE REPAIR AND PURCHASED AN AUDI Q7 BECAUSE WE NEEDED A VEHICLE AND COULDN'T WAIT FOR [XXX]. WE HAD PURCHASED 4 GMC VEHICLES (CORVETTE, 2 SUBURBANS, AND THE YUKON). WILL NEVER BUY ANOTHER GMC PRODUCT AGAIN BASED UPON THEIR COMPLETE DISREGARD FOR US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NOTICED 2 HAIRLINE CRACKS/FRACTURE DIRECTLY IN FRONT OF STEERING WHEEL ON THE DASHBOARD. DASH NOW RATTLES. STEERING WHEEL ISSUE WAS RESOLVED UNDER WARRANTY, BUT NOT THESE DASHBOARD CRACKS. GOOGLE SEARCH SEEMS TO HAVE IDENTIFIED SAFTEY RECALLS WITH OTHER MODELS THAT HAVE THESE TYPES OF CRACKS ON THE DASHBOARD, BUT NOT WITH THIS VIN. UNSURE WHETHER OR NOT THIS COULD BE A SAFETY ISSUES OR NOT AND DEALER WAS NOT WILLING TO FIX THE ISSUE EVEN THOUGH IT LOOKS TO CLEARLY BE A DEFECTIVE ISSUE. AS OF TODAY, I AM UNABLE TO DETERMINE WHETHER THIS IS A POTENTIAL SAFETY ISSUE OR NOT. *TR