Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
425–50K
950–75K
875–100K
8100–150K
0150K+
32 reports with mileage · 14 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports1 fire reports1 injury reports
What owners actually said
46 reports
Mileage unknown · Oct 30, 2017
Air Bags
TAKATA RECALL. WE HAVE BEEN ATTEMPTING TO HAVE THE AIRBAGS REPLACED BY GMC SINCE BEING NOTIFIED OF THE RECALL AND WERE TOLD THEY WERE NOT AVAILABLE YET TO KEEP CHECKING BACK. ON 10/25/2017 SCHUMACHER GMC STATED THEY WILL NEVER BE ABLE TO REPAIR OR REPLACE THE AIRBAGS AND THAT IT DECREASES THE TRADE IN VALUE BY $6000-$7000 BECAUS…
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TAKATA RECALL. WE HAVE BEEN ATTEMPTING TO HAVE THE AIRBAGS REPLACED BY GMC SINCE BEING NOTIFIED OF THE RECALL AND WERE TOLD THEY WERE NOT AVAILABLE YET TO KEEP CHECKING BACK. ON 10/25/2017 SCHUMACHER GMC STATED THEY WILL NEVER BE ABLE TO REPAIR OR REPLACE THE AIRBAGS AND THAT IT DECREASES THE TRADE IN VALUE BY $6000-$7000 BECAUSE THEY CANNOT CERTIFY THE VEHICLE. WE FEAR FOR OUR SAFETY DRIVING THIS VEHICLE AND HAS FINANCIALLY RESTRICTED US FROM MOVING FORWARD ON PURCHASING A NEW VEHICLE.
NHTSA ODI #11041012
Mileage unknown · Oct 24, 2017
Air Bags
TAKATA RECALL. I CONTACTED WEST POINT BUICK GMC IN HOUSTON AND THEY INFORMED ME THAT THEY CAN'T GET THE AIRBAGS AND THAT THEY HAVE NO CLUE WHEN THEY WILL. THEY TOLD ME OVER A YEAR AGO WHEN I CALLED THEM AND THEY TOLD ME THE SAME I AM TRYING TO GET MY AIRBAGS DONE BUT NOBODY SEEMS TO WANT TO HELP. THANK YOU
NHTSA ODI #11039346
80,000 miles · Jun 20, 2017
Air BagsStructure
AT 80,000 MILES I DISCOVERED THAT MY DASH IS CRACKED ON THE PASSENGER SIDE. I HAVE ALSO DISCOVERED THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH GM VEHICLES AND THAT IT IS POTENTIALLY DANGEROUS TO PASSENGERS IF THE CRACK (THAT IS SHARP PLASTIC) IS TO CUT OR RUPTURE THE AIRBAG IN THE CASE OF AN ACCIDENT. MY VEHICLE HAS A…
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AT 80,000 MILES I DISCOVERED THAT MY DASH IS CRACKED ON THE PASSENGER SIDE. I HAVE ALSO DISCOVERED THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH GM VEHICLES AND THAT IT IS POTENTIALLY DANGEROUS TO PASSENGERS IF THE CRACK (THAT IS SHARP PLASTIC) IS TO CUT OR RUPTURE THE AIRBAG IN THE CASE OF AN ACCIDENT. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT AND NEVER KEPT OUTSIDE. THIS IS A HUGE GM PROBLEM AND THERE ARE THOUSANDS THAT NEED THIS FIXED. THERE ARE EVEN FACEBOOK GROUPS WITH THOUSANDS UPON THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME PROBLEM ACROSS MULTIPLE VEHICLES. THIS CRACK LITERALLY HAPPENED OUT OF NO WHERE.
NHTSA ODI #11000284
Mileage unknown · Mar 6, 2017
StructureUnknown Or Other
UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND T…
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UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND THE CENTER OF THE DASH BOARD. DIDN'T NOTICE UNTIL THERE WAS A 6" CRACK. COULD POSSIBLY HINDER STEERING COLUMN IF PLASTIC PIECES FROM THE CRACK FALL INTO THE AREA. PLASTIC SHARDS COULD POSE DANGEROUS IF ACCIDENT WERE TO OCCUR. NUMEROUS COMPLAINTS AND CONCERNS ONLINE ABOUT THIS ISSUE. OTHERS REPORT CRACKS BY PASSENGER AIRBAG.
NHTSA ODI #10958979
Mileage unknown · Nov 29, 2016
Unknown Or Other
MY DASH CRACKED IN SEVERAL AREAS, IN FRONT OF STEERING WHEEL AND PASSENGER SIDE. LONG GROWING CRACKS THAT ARE PROBABLY AFFECTING AIR BAG DEPLOYMENT. THIS CAR HAS ALWAYS BEEN KEPT IN THE GARAGE!! NO REASON FOR IT TO CRACK AND MANY OTHERS HAVE HAD THE SAME COMPLAINTS.
NHTSA ODI #10928619
Mileage unknown · Nov 7, 2016
Air BagsUnknown Or Other
CRACKS IN DASHBOARD - THIS IS MY 2ND DASHBOARD WITH CRACKS AGAIN. DEFINITE FLAW WITH DESIGN/MATERIALS.
NHTSA ODI #10924815
130,000 miles · Sep 15, 2016
Air BagsUnknown Or Other
MY DASH IS CRACKED IN 2 PLACES. IT IS CRACKED ON THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL. THE CRACK IS ABOUT 3 INCHES LONG. THE OTHER ONE IS ON THE PASSENGER SIDE GOES ALL THE WAY TO THE UPPER LEFT CORNER OF THE PASSENGER SIDE ARIBAG. THE WHOLE DASH RATTLES NOW WHEN DRIVING DOWN THE ROAD. I AM CONCERNED ABOUT MY FAMIL…
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MY DASH IS CRACKED IN 2 PLACES. IT IS CRACKED ON THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL. THE CRACK IS ABOUT 3 INCHES LONG. THE OTHER ONE IS ON THE PASSENGER SIDE GOES ALL THE WAY TO THE UPPER LEFT CORNER OF THE PASSENGER SIDE ARIBAG. THE WHOLE DASH RATTLES NOW WHEN DRIVING DOWN THE ROAD. I AM CONCERNED ABOUT MY FAMILY'S SAFETY SINCE THEY ARE RIGHT ON THE PASSENGER AIR BAG AND OVER THE STEERING COLUMN.
NHTSA ODI #10906865
100,000 miles · Sep 10, 2016
Air BagsStructure
CRACKS IN DASHBOARD. NEAR PASSENGER AIRBAG, WHICH IS UNDER RECALL. HAPPENING TO SO MANY OF US. PLEASE HELP!!HTTPS://M.FACEBOOK.COM/GROUPS/GMDASHCRACK/
NHTSA ODI #10905191
114,000 miles · Sep 9, 2016
Structure
TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD EXHIBITED FRACTURES AT THE DRIVER AND PASSENGER SIDE AIR BAG AREAS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA ODI #10905026
60,000 miles · Aug 16, 2016
Air Bags
WHILE DRIVING ON THE HIGHWAY MY WIFE AND I HEARD A POP AND SHORTY AFTER THAT SOME RATTLING. WE LOOKED AND FOUND THAT THE DASHBOARD HAD CRACKED ABOVE THE INSTRUMENT CLUSTER. THE DASH HAS SINCE CRACKED IN THE MIDDLE OF THE DASH AND RIGHT AT THE CORNER OF THE PASSENGER AIRBAG. WE ARE CONCERNED THAT IT WOULD SERIOUSLY HURT A PASSENG…
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WHILE DRIVING ON THE HIGHWAY MY WIFE AND I HEARD A POP AND SHORTY AFTER THAT SOME RATTLING. WE LOOKED AND FOUND THAT THE DASHBOARD HAD CRACKED ABOVE THE INSTRUMENT CLUSTER. THE DASH HAS SINCE CRACKED IN THE MIDDLE OF THE DASH AND RIGHT AT THE CORNER OF THE PASSENGER AIRBAG. WE ARE CONCERNED THAT IT WOULD SERIOUSLY HURT A PASSENGER IF TH AIRBAG WAS DEPLOYED. THERE ARE ALOT OF COMPLAINTS ABOUT THIS DEFECT AND I WOULD APPRECIATE IF GM WOULD STAND BEHIND THEIR VEHICLES. THE SERVICE WRITER AT THE DEALERSHIP TOLD ME IF IT WAS HIS HE WOULD JUST PIT A DASH COVER ON IT. THAT IS NOT ACCEPTABLE AND I DONT DRIVE MY VEHICLES LIKE THAT. I HAVE BOUGHT ABOUT 25 GM'S IN MY LIFE SO I HAVE BEEN LOYAL EVEN THRU THE BAD TIMES. GM SHOULD PAY TO FIX THIS.
NHTSA ODI #10896434
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2009 GMC Yukon Denali Problems, Complaints & Recalls | Skip That Year