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2021 GMC Terrain

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2021 GMC Terrain are lower than the model-year median of 182.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 4 of 35 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports4 injury reports

What owners actually said

35 reports
Mileage unknown · Jan 18, 2022
Electrical System

While driving my vehicle and talking on the phone, the radio screen went black. Bluetooth or nothing in connection to it was working. After about 2 hours it came back on. I was told to bring to dealership to be checkout, but it came back on. I'm going to take it to the dealership. My vehicle has 13,000 miles on it.

NHTSA ODI #11447976

Mileage unknown · Dec 1, 2021
Electrical System

I dropped my son off at school and he mistakenly took my car keys into school with him, and somehow I was able to drive all the way home, 4.5 miles, with no key in the car and no warning to stating the remote wasn't in the car. The issue with this is if I'd driven further, perhaps to another state, or even driven somewhere at ni…

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I dropped my son off at school and he mistakenly took my car keys into school with him, and somehow I was able to drive all the way home, 4.5 miles, with no key in the car and no warning to stating the remote wasn't in the car. The issue with this is if I'd driven further, perhaps to another state, or even driven somewhere at night, I would have been stranded once I turned the car off. There was no indication that the remote wasn't in the car, and the car never cut off. I only knew the remote was gone once I arrived home and turned off the ignition. That's when the message displayed that the remote wasn't in the car. I had to call an Uber to go back to my son's school to get the key. This could have been a disaster had I driven further or not had the funds to get back to my son's school. Not to mention if a car thief had someone occupied my car and driven off in it. They could have gotten as far as they wanted (or gas would allow) before the car shut-off as long as they didn't turn off the car. I stopped at stop lights and stop signs and the car just kept going. The issue should be looked into and addressed immediately. This just occurred yesterday. The vehicle has not been inspected and this was the first time anything like that has happened. I normally receive a warning message if my remote isn't in the car even if it's just in the house. This is clearly a defect that needs to be fixed.

NHTSA ODI #11442208

Mileage unknown · Sep 27, 2021
Power Train

My 2021 gmc terrain with 6000 miles on odometer. When driving up hill or going around corner transmission shudders so bad that it feels like front tires are coming off. I contacted the dealer and gm and was told there is a tsb for this complaint. GM and dealer acknowledged there was a problem but they didn't have a fix or kn…

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My 2021 gmc terrain with 6000 miles on odometer. When driving up hill or going around corner transmission shudders so bad that it feels like front tires are coming off. I contacted the dealer and gm and was told there is a tsb for this complaint. GM and dealer acknowledged there was a problem but they didn't have a fix or known cause of problem

NHTSA ODI #11434563

Mileage unknown · Sep 7, 2021
Service BrakesCrashInjury

i WAS GOING TO MY SONS HOME WHICH IS LOCATED ON A STEEP DOWHILL STREET WITH SEVERAL TURNS, ONE OF THER ALMOST 90 DEGREES.aS i STARTED TO DESEND THE HILL AND GAIN SPEED, I DEPRESSED THE FOOT BRAKE. iT DID NOT RESPOND AT ALL. AS I CONTINUED TO GAIN SPEED AND COMING UP ON THE SHARP CURVE, I CONTINUED TO PUMP AND APPLY BRA…

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i WAS GOING TO MY SONS HOME WHICH IS LOCATED ON A STEEP DOWHILL STREET WITH SEVERAL TURNS, ONE OF THER ALMOST 90 DEGREES.aS i STARTED TO DESEND THE HILL AND GAIN SPEED, I DEPRESSED THE FOOT BRAKE. iT DID NOT RESPOND AT ALL. AS I CONTINUED TO GAIN SPEED AND COMING UP ON THE SHARP CURVE, I CONTINUED TO PUMP AND APPLY BRAKE . tHE BRAKES DID NOT WORK. i CONTINUED TO GAIN SPEED AND GO AROUND 2 OTHER TURNS. AT THE END OF THE STREET i HAD A CHOICE TO CONTINE STRAIGHT AHEAD AND HIT A HOUSE, TURN RIGHT AND CONTINUE DOWN ANOTHER STEEP STREET UNTIL I HIT A HOME AT THE END OF THE STREET OR TRY TO TURNLEFT ANDGO UP HILL. i TURNE LEFT UP THE HILL AND FINALLY GOT STOPPED BEFOR i COULD PUT THE VEHICLE IN PARK OR APPLY THE BRAKE I BEGAINTO ROLL BACKWARDS ON THE STEEP INCLINE . i ROLLED BY ANDHIT A CURB, JUMPED INTO THE YARD AND HIT A BUSH,SMALL TREE AND AN ELECTRIC GROUND TRANSFORMER, COMING TO RESET ABOUT 4 FEET OF THE GROUND ON TOP OF THE TRNSFORER.. tHE UTILITY WORKERS SAID THAT I WAS LUCKY NOT TO GET EECTROCUTED. tHIS VEHICLE WASPURCHASED ABOUT 7 DAY PRIOR TO THE ACCIDENT, THE BRAKES SIMPLY FAILED ADDID NOT WORK AT ALL

NHTSA ODI #11431951

Mileage unknown · Jul 20, 2021
Power Train

When driving car starting from a red light/getting on freeway or after making turn from a stop light when accelerating between 45 and 60 car shakes when shifting. Problem is getting worse. Car only has 6000 miles on it. I reported it to local gmc dealer and I was told GM is aware of the problem and they do not have a solution. T…

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When driving car starting from a red light/getting on freeway or after making turn from a stop light when accelerating between 45 and 60 car shakes when shifting. Problem is getting worse. Car only has 6000 miles on it. I reported it to local gmc dealer and I was told GM is aware of the problem and they do not have a solution. They mentioned there is a TB out for several models that customers have reported same problem

NHTSA ODI #11425716

Official recalls

2

23V339000 · Child Seat:vehicle Latch Anchor

May 11, 2023

General Motors, LLC (GM) is recalling certain 2020-2023 Chevrolet Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

Remedy: Owners are advised to install child seats using the vehicle's rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232403240.

21V612000 · Tires; Tires:tread/belt

Aug 5, 2021

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence & remedy

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Additional source detail variants (2)

Tires:tread/belt

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Tires

General Motors, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and GMC Terrain vehicles equipped with certain Hankook tires. The tires may have been manufactured with an insufficient amount of curative agent, which could cause tread separation.

Consequence: Tread separation can result in a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will inspect the tire DOT numbers, and replace any affected tires, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact GMC customer service at 1-800-462-8782; and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212343560.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.