2017 GMC Terrain

The contact owns a 2017 GMC Terrain. The contact was notified through a ridesharing app that the VIN was included in NHTSA Campaign Number: 22V137000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

On5/3/2022 we were driving on I65 around Shepherdsville KY. It was pouring down rain and our windshield wipers stopped working and stuck in the up position. We had a semi on each side of us. This made it even more difficult to see due to the rain coming off of their tires and spraying onto our window. We had to slow down to a dangerous low speed on the interstate due to the difficulty seeing. We made it to the shoulder after almost being hit by a semi We had to sit there until the rain stopped. This was extremely dangerous in itself being that it was on an interstate with high speed limits. We had no choice but to stop in the town of Shephardsville and get a hotel room. We are still trying to make our way back home at this time to IN. This has not been expected by anyone at this time. There were no warnings of any kind.

The contact owns a 2017 GMC Terrain. The contact stated while driving at various speeds, the passenger’s side air bag warning light illuminated, and an audible sound was heard. The contact stated that the failure occurred whether or not a passenger was seated in the seat. The contact stated that the driver’s side air bag warning was also activated while the driver was seated in the seat. The vehicle was taken to the dealer where the failure was diagnosed as a defective air bag sensor. The contact was informed that the sensor needed to be replaced. The contact stated that the dealer informed her that the failure was not covered under the warranty. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact's wife owns a 2017 GMC Terrain. The contact stated while his wife was driving 40 MPH, the vehicle started to stall, and shuddered inadvertently. The check engine warning light was illuminated. The contact met his wife at the scene and noticed that oil was leaking from underneath the front end of the vehicle onto the ground. The contact refilled the engine oil and his wife was able to drive the vehicle to their residence; however, oil continued to leak while she was driving. The contact refilled the engine oil and the vehicle was taken to the dealer, where it was diagnosed that the rear main seal was fractured and had failed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the failure; however, the manufacturer offered to cover 13-percent of the repair cost. The failure mileage was approximately 94,000.

Driving home from work and was about 4 miles away from home when the "service stabilitrak' and "reduced engine power" lights came on. Safely drove home, parked vehicle on road to shovel driveway (snow storm). When I went to start it to move it into driveway "oil pressure" light came on. After moving it off street noticed oil on road where vehicle was sitting. Had towed to dealer where I get my oil changed (which was done about 3 weeks prior) they stated rear main seal went causing oil to drain from engine which also ruined my valves and threw out the timing. GM says they'll pay 25% of total $6200 bill. Although GM has yet to return a call regarding the case I opened with them on this asking for a larger percentage.

The rear main seal broke. Causing oil to leave the reservoir and empty the engine. This was due to a frozen pvc from cold temperatures. My vehicles engine light came on and I pulled over immediately noticing there was no oil. but there was never an indication of low oil. My vehicle is serviced with every 5k miles for oil. 109,000 miles on a 2017 terrain. Blew the rear main seal and caused other damage as well. This is a manufacturers faulty equipment.

Available for inspection upon request. The rear main seal is out, which is causing an oil leak. The intake manifold failed because the pcv system has a clog which has caused too much pressure to build up and caused the rear main seal to blow out. There were no dash lights. My car was completely out of oil from the issue and I had no indicators. This issue has been check and confirmed by a GMC mechanic.

While driving on the highway with my child, vehicle suddenly went into reduced power mode. 5 minutes later after exiting the highway, the low oil pressure Alert came on. The vehicle was parked two minutes later then towed home. After towing it to my local certified dealership, it was determined the pcv was clogged with ice resulting in a blown rear main seal. There was a recall for a defect in earlier terrains for this same issue (See SB 14882). Currently GM will not cover repair costs under this specific recall despite this vehicle apparently having the same 2.4L Ecotek engine. Apparently this a known cold weather issue for this vehicle.