MY 2014 GMC TERRAIN HAS STALLED ON ME 11 TIMES. I CANNOT MAKE ANY RHYME OR REASON OUT OF IT. IT WILL STALL AFTER A 10 MILE DRIVE, IT WILL STALL AFTER A 2 MILES DRIVE. THE STALLS SEEM TO HAPPEN WHEN I AM COMING FROM A STOP, LIKE WHEN I STOP TO PUT MY CAR IN REVERSE TO BACK INTO MY GARAGE. OR WHEN I STOP AT A LIGHT OR STOP SIGN. …
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MY 2014 GMC TERRAIN HAS STALLED ON ME 11 TIMES. I CANNOT MAKE ANY RHYME OR REASON OUT OF IT. IT WILL STALL AFTER A 10 MILE DRIVE, IT WILL STALL AFTER A 2 MILES DRIVE. THE STALLS SEEM TO HAPPEN WHEN I AM COMING FROM A STOP, LIKE WHEN I STOP TO PUT MY CAR IN REVERSE TO BACK INTO MY GARAGE. OR WHEN I STOP AT A LIGHT OR STOP SIGN. EACH TIME THE CAR STARTS AGAIN, BUT RIDES REALLY ROUGHLY. AT STOP SIGNS AND STOP LIGHTS I FEEL THE CAR START TO TREMOR, SO I PUT THE CAR IN NEUTRAL AND CROSS MY FINGERS. I NEED TO KEEP MY FOOT ON THE GAS TO KEEP IT RUNNING. THIS IS JUST UNSAFE TO DRIVE A CAR LIKE THIS. THIS STARTED ABOUT 6 WEEKS AGO, AND NOW IT HAPPENED 3 TIMES THIS PAST WEEKEND.
NHTSA ODI #11208632
95,000 miles · Apr 10, 2019
Engine
MY CAR IS BURNING OIL RAPIDLY. IT IS CAUSING ISSUES TO OUR CARS ENGINE. JUST HAD MY OIL CHANGED 1500 MILES AGO AND HAD TO DO IT AGAIN. ENGINE IS VERY LOUD AND MECHANIC SAYS MOTOR NEEDS WORK DONE TO IT AT A PRICE OF $1500.
NHTSA ODI #11195316
78,834 miles · Apr 5, 2019
Engine
EXCESSIVE OIL CONSUMPTION- 2014 GMC TERRAIN WITH 78,000 MILES IS 'CONSUMING' APPROXIMATELY 1.5-2 QUARTS OF OIL WITH 1500 MILES REMAINING BEFORE NEXT OIL CHANGE IS DUE. THIS HAS OCCURRED OVER THE PAST 3 OIL CHANGES AND SEEMS TO BE TIED INTO A 'TECHNICAL SERVICE BULLETIN' ISSUED TO THE GM DEALERSHIPS BY GENERAL MOTORS.
NHTSA ODI #11194197
100,961 miles · Mar 19, 2019
EnginePower Train
I'VE TOOK IT TO CAR SHOP AND THEY SAID IT'S BURNING OIL. I HAVE TO GET OIL CHANGES EVERY 2500 MILES, AND IT'S LOW AFTER 2 WEEKS. I'VE CONSTANTLY ADDING OIL AND CHECK IT BETWEEN OIL CHANGES. THIS IS MY FIRST GMC AND I'M NOT TOO HAPPY ABOUT THIS ISSUE I'M HAVING. 104561 MILEAGE AND ENGINE LIGHT JUST CAME ON THIS WEEK. I'M VERY SCA…
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I'VE TOOK IT TO CAR SHOP AND THEY SAID IT'S BURNING OIL. I HAVE TO GET OIL CHANGES EVERY 2500 MILES, AND IT'S LOW AFTER 2 WEEKS. I'VE CONSTANTLY ADDING OIL AND CHECK IT BETWEEN OIL CHANGES. THIS IS MY FIRST GMC AND I'M NOT TOO HAPPY ABOUT THIS ISSUE I'M HAVING. 104561 MILEAGE AND ENGINE LIGHT JUST CAME ON THIS WEEK. I'M VERY SCARE AND I CAN'T AFFORD ANOTHER ENGINE. IT'S TICKING LOUD AND MAKES NOISE WHEN I ACCELERATE. I ONLY WORK LESS THAN 5 MILES FROM HOME AND THIS IS JUST CRAZY.
NHTSA ODI #11190064
102,000 miles · Feb 28, 2019
Engine
WAS DRIVING ON A STATE HIGHWAY. UPON TAKING OFF FROM A STOPLIGHT, A HARSH NOISE CAME FROM THE ENGINE, FOLLOWED BY A LOSS OF POWER AND OIL. CAR WAS TOWED TO A SHOP, WAS TOLD METAL SHAVINGS ARE IN THE PAN ANF THE ENGINE WOULD NEED REPLACING
NHTSA ODI #11183236
147,000 miles · Feb 28, 2019
Engine
VEHICLE HAD STALLED ONE MORNING IN VERY COLD WEATHER, RESTARTED AND OPERATED FINE WITHOUT ISSUES FOR A COUPLE OF WEEKS. A WEEK AGO THE ENGINE LIGHT CAME ON. DIDN'T DRIVE ANYWHERE THAT DAY. NEXT DAY TRIED TO TAKE IT TO MY PREFERRED SHOP BUT COULD ONLY TRAVEL A SHORT DISTANCE TO A LOCAL SHOP. DIAGNOSTICS SHOWED ISSUES WITH INTAKE…
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VEHICLE HAD STALLED ONE MORNING IN VERY COLD WEATHER, RESTARTED AND OPERATED FINE WITHOUT ISSUES FOR A COUPLE OF WEEKS. A WEEK AGO THE ENGINE LIGHT CAME ON. DIDN'T DRIVE ANYWHERE THAT DAY. NEXT DAY TRIED TO TAKE IT TO MY PREFERRED SHOP BUT COULD ONLY TRAVEL A SHORT DISTANCE TO A LOCAL SHOP. DIAGNOSTICS SHOWED ISSUES WITH INTAKE CAMSHAFT POSITION, FUEL PRESSURE PERFORMANCE, IDLE SPEED LOW AND FUEL PRESSURE REGULATOR. HAD IT TOWED TO THE DEALER WHERE IT WAS PURCHASED, FURTHER INSPECTION SHOWED SEVERAL BROKEN ROCKER ARMS, BASICALLY ENGINE DAMAGE DUE TO TIMING CHAIN ISSUE AND/OR OIL CONSUMPTION ISSUE. VEHICLE HAS 147,000 MILES AND HAD VARIABLE VALVE TIMING SOLENOID REPLACED AT 99,000 MILES. HAD EVERY SCHEDULED OIL CHANGE NEVER EXCEEDING MANUFACTURER'S RECOMMENDATION OF 7,500 MILES BETWEEN OIL CHANGES. CAR IS BASICALLY DEAD WITH LITTLE VALUE AT THIS POINT. GENERAL MOTORS REFUSED TO ASSIST WITH THIS. *TR
NHTSA ODI #11183070
51,000 miles · Feb 20, 2019
Engine
MY CAR ENGINE LIGHT COMES ON AND THE CAR KEEPS CUTTING OFF WHEN I STOP OR WHEN I GET READY TO DRIVE. I TOOK MY CAR TO THE MECHANIC AND HE IS TELLING ME IS THE CAMSHAFT THAT THESE CARS HAVE ALOT OF COMPLAINTS FOR THIS. MY CAR HAS LESS THAN 52K MILES. I DON'T DRIVE MY CAR A LOT. THIS IS HORRIBLE THAT THIS IS HAPPENING SO SOON.
NHTSA ODI #11181358
109,000 miles · Feb 3, 2019
Engine
MY ENGINE LIGHT CAME ON AS I WAS DRIVING ON THE HIGHWAY. FELT LIKE THERE WAS SLIGHT EXHAUST SMELL LEAKING IN THE CABIN BECAUSE HAD A HEADACHE DRIVING HOME AND DRIVING TO DEALERSHIP. ALSO, NOTICED BLACK OIL OR WET SOOT INSIDE MY TAILPIPE AFTER I PARKED IT AND CHECKED IT. STANLEY CHEVROLET TOLD ME THAT IT WAS A BAD TIMING CHAI…
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MY ENGINE LIGHT CAME ON AS I WAS DRIVING ON THE HIGHWAY. FELT LIKE THERE WAS SLIGHT EXHAUST SMELL LEAKING IN THE CABIN BECAUSE HAD A HEADACHE DRIVING HOME AND DRIVING TO DEALERSHIP. ALSO, NOTICED BLACK OIL OR WET SOOT INSIDE MY TAILPIPE AFTER I PARKED IT AND CHECKED IT. STANLEY CHEVROLET TOLD ME THAT IT WAS A BAD TIMING CHAIN BEATING AGAINST ENGINE CAUSING A GAS SMELL AND QUOTED ME OVER 2 GRAND TO REPAIR.
NHTSA ODI #11173821
10 miles · Oct 27, 2018
Electronic Stability Control (esc)Engine
STOPPED AT A LIGHT AND CAR JUST STALLED WITHOUT WARNING. PUT THE CAR ON PARK AND PUT MY BLINKERS ON. LOOKED AT DASHBOARD AND NO CHECK ENGINE LIGHT ON. TURNED CAR OFF AND ON THEN IT STARTED TO DRIVE BUT STALLED 4 MORE TIMES AFTER I CAME TO A FULL STOP AT A LIGHT. USED THE FIXD APP AND IT DETECTED 1 PROBLEM CODE P0011 INTAKE CAMS…
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STOPPED AT A LIGHT AND CAR JUST STALLED WITHOUT WARNING. PUT THE CAR ON PARK AND PUT MY BLINKERS ON. LOOKED AT DASHBOARD AND NO CHECK ENGINE LIGHT ON. TURNED CAR OFF AND ON THEN IT STARTED TO DRIVE BUT STALLED 4 MORE TIMES AFTER I CAME TO A FULL STOP AT A LIGHT. USED THE FIXD APP AND IT DETECTED 1 PROBLEM CODE P0011 INTAKE CAMSHAFT POSITION SENSOR AND THE TEST TURNED THE CHECK ENGINE LIGHT ON AND EXPLAINED THAT VARIABLE VALVE/CAMSHAFT TIMING IN THE INTERNAL COMBUSTION ENGINE CONTROL THE INTAKE AND EXHAUST GASES IN AND OUT OF THE GAS COMBUSTION CHAMBER. SENSOR SHOULD LAST AS LONG AS YOUR CAR BUT CAN BECOME DAMAGED DUE TO WEAR AND TEAR BUT MY CAR ONLY HAS 93000 HWY MILES AND IS ONLY 4 YRS OLD.
NHTSA ODI #11143310
Mileage unknown · Jul 21, 2018
EnginePower Train
OIL CONSUMPTION TESTING BEGAN 6/12 A WEEK LATER CHECK ENGINE LIGHT CAME OUT. BROUGHT MY TERRAIN BACK TO GMC FOR THEM TO TELL ME THAT THE TIMING CHAIN NEEDS TO BE REPLACED DUE TO THE OIL CONSUMPTION PROBLEMS. HAVING SEVERAL PROBLEMS SINCE SUCH AS JERKING, AND STALLING THAT I DID EXPRESS TO GMC OVER THE PAST COUPLE WEEKS, WHICH IS…
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OIL CONSUMPTION TESTING BEGAN 6/12 A WEEK LATER CHECK ENGINE LIGHT CAME OUT. BROUGHT MY TERRAIN BACK TO GMC FOR THEM TO TELL ME THAT THE TIMING CHAIN NEEDS TO BE REPLACED DUE TO THE OIL CONSUMPTION PROBLEMS. HAVING SEVERAL PROBLEMS SINCE SUCH AS JERKING, AND STALLING THAT I DID EXPRESS TO GMC OVER THE PAST COUPLE WEEKS, WHICH IS DUE TO THE EXCESSIVE OIL CONSUMPTION. STILL WAITING TO HEAR FROM THE GMC TO GET MY SUV FIXED ALMOST 40 PLUS DAYS LATER
General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.
Consequence & remedy
Consequence: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.
General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver's view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.
Remedy: Dealers will install headlamp appliques, free of charge. Owner notification letters were mailed September 8, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM's number for this recall is N222363740.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Additional source detail variants (3)
Visibility
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
Visibility/wiper
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage program, N192266181, for MY2010-2012 and MY2016-2017 Chevrolet Equinox and GMC Terrain vehicles. The special coverage is for a period of 15 years or 200,000 miles, whichever comes first.Both the recall, 22V-165, and the special coverage program, N192266181, address windshield wiper system failures on the subject vehicles. The dealership will inspect the front wiper assembly for ball joint wear. Depending on the degree of wear, the wiper links will be replaced, and a water shield installed or the entire module will be replaced.In view of the recall and special coverage, ODI is closing this Engineering Analysis (EA). NHTSA reserves the right to take additional action if warranted by future circumstances.The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers in a separate attachment.
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Additional source detail variants (5)
Visibility
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:linkages
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility:windshield Wiper/washer:motor
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
Visibility/wiper
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the alleged defect in the subject vehicles stemmed from publicity surrounding Recall 16V-582.ODI's review of GM's data confirms the stated difference in failure rates between the recalled and subject vehicles. However, ODI believes that the subject vehicle failure rates are nevertheless elevated and that publicity alone cannot account for the continued consumer complaint traffic concerning the alleged defect in the subject vehicles. ODI is upgrading to RQ18-002 to an Engineering Analysis to compare subject vehicle failure rates and engineering practices to those in peer vehicles.The 602 ODI complaints cited can be viewed in a separate attachment.
2014 GMC Terrain Problems, Complaints & Recalls | Skip That Year
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