2013 GMC Terrain

THIS VEHICLE IS CONSUMING OIL AT AN EXCESSIVE RATE. THIS HAS CAUSED OTHER ISSUES SUCH AS SOLENOIDS NEEDING REPLACEMENT AS WELL AS A TIMING CHAIN. THIS SEEMS TO BE A COMMON ISSUE AMONG THIS YEAR MAKE AND MODEL. IT IS EXTREMELY DANGEROUS TO DRIVE. I HAVE TO ADD OIL IN BETWEEN OIL CHANGES AND IF THE TIMING CHAIN GOES DUE TO THIS, IT CAN CAUSE A MAJOR ACCIDENT.

IN JANUARY 2018 I HAD NOTICED AT DRIVE THRUS THAT I COULD HEAR A KNOCKING SOUND COMING FROM MY 2013 GMC TERRIAN. ONE DAY I WAS DRIVING HOME ON THE HIGHWAY AND WHEN I GOT TO THE STOP LIGHT I NOTICED THE SOUND GOT VERY LOUD AND ONCE THE LIGHT TURNED GREEN THE CAR WOULD NOT GO. AFTER SHUTTING IT OFF AN TURNING IT BACK ON, I WAS ABLE TO GET IT TO A GAS STATION, WHERE OIL WAS LEAKING EVERYWHERE. IT WAS TOWED TO A GMC DEALER AND THEY TOLD ME THE TIMING CHAIN HAD BROKE AND I HAD TO BUY A BRAND NEW ENGINE FOR A CAR THAT WAS 5 YEARS OLD AND HAD 106,000 MILES. THERE WAS A RECALL THAT TOOK OVER A YEAR FOR ME TO BE DECLINED FOR WHICH WAS THE PISTON RING AND NOW THERE IS ANOTHER ONE FOR THE CATALYTIC CONVERTER THAT POAGE IS TELLING ME I AM DENIED FOR. HOW CAN THERE BE 2 DIFFERENT RECALLS THAT EFFECT THE ENGINE, BUT I DO NOT QUALIFY FOR EITHER ONE OF THEM. TO SPEND $5307.00 ON AN ENGINE FOR WHAT IS OBVIOUSLY A DEFECT IS INSANE.

I TOOK MY VECHILE FOR A RECALL, AND THEY FOUND IT ALSO HAD A CRACKED EXHAUST MANIFOLD. AFTER RESEARCHING ON THE INTERNET I FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE GM 2.4 ENGINE. WHY HASN'T A RECALL BEEN ISSUED FOR THIS PROBLEM, I WOULD CALL THIS A SERIOUS SAFETY ISSUE AS EXHAUST GASSES CAN ENTER THE VECHILE FROM THE CRACK.

2013 TERRAIN STARTED SHAKING WHILE MY 16 YEAR OLD DAUGHTER WAS DRIVING IT ON THE HIGHWAY. SHE BROUGHT IT HOME AND PARKED IT. THEN IT STARTED LEAKING OIL. ON 2/15/21, WE HAD THE TERRAIN TOWED TO THE LOCAL GM DEALERSHIP. SERVICE MANAGER, FRED, SAID THE REAR MAIN SEAL BLEW OUT CAUSED FROM TOO MUCH PRESSURE DUE TO FROZEN/PLUGGED PCV. GM SERVICE BULLETIN 14882 DESCRIBES THIS ISSUE. ON 2/19/21 AT 3:15PM, FRED STATED ON A RECORDED CALL WITH ME AND GM CUSTOMER SERVICE THAT THE TERRAIN'S 'PROBLEMS ARE EXACTLY AS DESCRIBED IN THE BULLETIN' BUT GM REFUSES TO COVER THE COST TO REPAIR MY 2013 TERRAIN WITH 99,500 MILES. GM FIRST AGREED TO PAY $500 TOWARD THE COST OF THE REPAIR, BUT HAS SINCE REDUCED THE AMOUNT TO $200. THIS IS A GM DESIGN FLAW THAT CAUSES ENGINE DAMAGE. GM CUSTOMERS SHOULD NOT BE RESPONSIBLE FOR PAYING FOR A REPAIR CAUSED BY THE NEGLIGENCE OF THE MANUFACTURER.

2013 TERRAIN WAS IN MOTION AND STOPPED ON AN IL HIGHWAY IN VERY COLD FEBRUARY WEATHER, CHECK ENGINE LIGHT CAME ON. TOWED TO DEALERSHIP, WHO STATES PVC CRANKCASE ISSUE. I INVESTIGATED AND FOUND THIS ISSUE IS LISTED UNDER BULLETIN 14882. DEALERSHIP AND GM CORPORATE LINE CLAIM THAT THE BULLETIN NUMBER DOES NOT APPLY TO MY VEHICLE AND THUS NO SPECIAL COVERAGE AVAILABLE TO COVER REPAIRS. REPAIRS ARE THOUSANDS OF DOLLARS FOR A NEW ENGINE. MANY OTHER CAR OWNERS HAVE HAD THIS ISSUE FOR YEARS PER GOOGLE. THE BULLETIN RECOGNIZES THE SAFETY RISK, YET THERE APPEARS TO BE NO FULL ON RECALL FOR INCLUSION OF ADDITIONAL AFFECTED VEHICLES. PLEASE HELP. THIS IS UNFAIR TO CONSUMERS AND HAZARDOUS TO ALL WINTERY DRIVERS. GMC SHOULD NOT BE ABLE TO CLAIM THE BULLETIN IS "VIN SPECIFIC" WHEN THE ISSUE ARISES DUE TO COLD WEATHER--WHICH WE ALL KNOW CAN OCCUR IN MANY PLACES AT ANY TIME. THANKS,

DRIVING HOME FROM WORK LAST NIGHT IN MY CAR AND WHEN I GOT TO MY NEIGHBORHOOD, I ROLLED DOWN THE WINDOW A TAD FOR SOME FRESH AIR, AND THEN NOTICED A WEIRD CRANKING SOUND COMING FROM UNDER THE HOOD. I CONTINUED HOME CAUTIOUSLY, NOTICING AT THIS POINT THAT WHEN I WOULD ACCELERATE THE CAR WOULD SHAKE SOME AND THE LIGHTS WOULD FLICKER SOME. I HAD NOT NOTICED ANYTHING ON THE 25 MILE DRIVE TO WORK THAT MORNING AND MOST OF THE DRIVE HOME UNTIL SLOWING DOWN FROM HIGHWAY TO NEIGHBORHOOD ROAD. WHEN I GOT TO MY CARPORT I PARKED MY CAR AND GOT OUT, NOTICING THE SMELL OF BURNING OIL. I QUICKLY LOOKED UNDERNEATH AND SAW OIL SPILLING, AND LOOKED BEHIND MY CAR TO SEE A HUGE LINE OF OIL FROM WHERE I HAD COME THROUGH THE NEIGHBORHOOD TO THE CARPORT. FAINT BLUE SMOKE WAS ALSO VISIBLE, AT THIS POINT I SHUT MY CAR OFF. THERE WAS NEVER A SINGLE INDICATION LIGHT OF ANY SORT AT ANY POINT IN TIME. I HAVE FULL SERVICE RECORDS I HAVE ALWAYS MAINTAINED MY CAR EVERY 5000 MILES OR LESS, LAST TIME BEING BARELY 2 MONTHS BEFORE THIS INCIDENT, $150 SERVICE AND FULL CHECKUP. 30 MINUTES LATER I CAME BACK OUT TO INSPECT AND EVERYWHERE ON THE UNDERSIDE OF MY CAR WAS DRIPPING OIL ON THE GROUND, A GOOD 7X3 FOOT AREA WITH DRIPS EVERYWHERE AND MAIN POOL NEAR THE FRONT. AFTER DOING SOME RESEARCH I HAVE SEEN MANY MANY CLAIMS DESCRIBING THIS EXACT PROBLEM WITH THE SAME YEAR AND MODEL AS ME, AS LITTLE AS 8 DAYS AGO POSTING ABOUT IT. I HAVE NEVER HAD ANY RECALLS OR NOTICES OF THIS PROBLEM BUT I SEE CLASS ACTION LAW SUITES OVER THIS OIL CONSUMPTION PROBLEM ONLINE, HOWEVER I SEE ALSO SEE ARTICLES SAYING HOW OVER 41,000 VINS WERE EXCLUDED AND PEOPLE ARE HAVING EXTREME PROBLEMS WITH THIS SITUATION. NON-PERSONAL INFO AS A YOUNG MAN WITH THIS BEING MY FIRST MAJOR PURCHASE, HAVING MAINTAINED MY CAR AS REQUIRED AND HAVING PAID $10980 I AM EXTREMELY UPSET BEING OUT OF TRANSPORTATION DUE TO MECHANICAL FLAW ON PISTON DESIGN

I HAVE BEEN HAVING OIL CONSUMPTION PROBLEMS FOR THE 11 MONTHS BEFORE THE ENGINE QUIT WORKING AS SOON AS I PULLED OUT OF A SHOPPING CENTER. I CONTACTED GM TO SEE IF ANYTHING COULD BE DONE. I HAD THE CAR TOWED TO A CERTIFIED DEALER TO HAVE THEM LOOK AT IT AND GM KNEW I HAD 124,000 MI ON THE ENGINE. THEY STILL WANTED ME TO BRING IT TO THEM, FOR THEM TO LET ME KNOW THEY WEREN'T GOING TO HELP OR PICK UP ANYTHING. I OWE 9,000 ON THE CAR AND THATS WHAT THEY WANT TO CHARGE ME FOR A NEW ENGINE. TRIED GOING TO ANOTHER DEALERSHIP TO TRY TO TRADE CAR IN AND THEY WANT ME TO PAY ALMOST 600 A MONTH COMPARED TO MY 225 NOW! NO HELP WHERE EVER I GO... BEFORE, I WENT TO DEALER AND GM I TRIED TO FIX IT BY CHANGING OUT ALTERNATOR, SPARK PLUGS, NEW BATTERY AND Q NEW TIMING CHAIN. WHEN, WE TOOK TOP OF ENGINE OFF WE FOUND THE FOURTH OF JULY UNDER THE HOOD WITH ROLLER BEARING AND ROCKERS EXPLODED EVERYWHERE ALONG WITH THE CHAIN GUARD WAS WEDGED BETWEEN GEAR AND CHAIN.

OIL WAS POURING OUT FROM THE BOTTOM OF OUR 2013 GMC TERRAIN, "LOW OIL PRESSURE SHUT OFF ENGINE" SIGNAL CAME ON THE DASHBOARD. TERRAIN HAD TO BE TOWED TO A LOCAL SHOP WHERE THEY RAN A DIAGNOSTIC TEST. DIAGNOSTIC TEST CAME BACK WITH #19-NA-021. WE WERE INFORMED ABOUT SB-10057977-8108, A RECALL FROM GM INVOLVING AN OIL LEAK FROM REAR PART OF ENGINE. WE HAVE ALSO BEEN INFORMED THAT OUR VIN IS INELIGIBLE AND CANNOT BE PROTECTED THROUGH THE SPECIAL COVERAGE, BUT ARE REQUESTING AN INVESTIGATION INTO THE MATTER.