2013 GMC Terrain

The contact owns a 2013 GMC Terrain. The contact stated while driving at various speeds, the vehicle would shut-off without warning. The contact had taken the vehicle to an independent mechanic who informed her that the variable valve timing (VVT) solenoid needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.

The contact owned a 2013 GMC Terrain. The contact stated while attempting to park in a parking lot at 5 mph, the vehicle independently accelerated. As a result, the vehicle ran into a pole. The air bags did deploy. A police report was filed. The contact sustained some bruising and swelling on her face and left arm and the passenger sustained a bruised knee. No medical attention was required. The vehicle was not drivable and was towed to an impound lot. The vehicle was not diagnosed or repaired. An unknown dealer was contacted and informed the contact that the vehicle was not under any recall. The contact was relating the failure to an unknown recall. The manufacturer had not been informed of the failure. The failure mileage was 170,000.

THE ENGINE IN MY 2013 GMC TERRAIN BURNS EXCESSIVE AMOUNTS OF OIL. I'M CONSTANTLY ADDING OIL THE THE ENGINE. APPARENTLY THE 'NEW' ENGINE THAT WAS USED IN THIS VEHICLE IS NOT WORKING CORRECTLY. I DON'T HAVE WARRANT LEFT AND I'M GOING TO BE STUCK WITH A BLOWN ENGINE THAT IS CLEARLY THE MANUFACTURERS ERROR. I WILL NEVER OR WILL MY FAMILY EVER PURCHASE ANOTHER GMC VEHICLE. PURE JUNK!!!!

IIN EARLY 2020 I REACHED OUT TO 2 DIFFERENT GMC DEALERSHIPS IN REGARD TO THE RECALLS THAT EXISTED ON MY VEHICLE'S ENGINE AND OIL CONSUMPTION. THE VEHICLE WAS OVERCONSUMING OIL (I WOULD TRACK THE OIL LEVELS) AND NEEDED EXCESSIVE OIL CHANGES. THE FIRST DEALERSHIP SAID THAT MY VEHICLE DIDN'T QUALIFY FOR THE RECALL DUE TO MILEAGE WHEN I JUST RECEIVED THE RECALL NOTICE. SECOND DEALERSHIP WOULDN'T EVEN LOOK AT VEHICLE. A FEW MONTHS LATER THE ENGINE BLEW, SPILLING OIL EVERYWHERE. THE ENGINE NOW NEEDS A TOTAL ENGINE REPLACEMENT. HAD THE DEALERSHIPS AGREED TO LOOK AT THE OIL CONSUMPTION ISSUES THE VEHICLE WAS HAVING AND HAD KNOWLEDGE OF THE GMC RECALLS ON THE VEHICLE, I WOULDN'T HAVE AN INOPERABLE VEHICLE AND NEEDED TO PURCHASE A NEW VEHICLE DUE TO THE ENGINE ISSUES NOT BEING COVERED THAT WERE COMMON KNOWLEDGE ON THESE MAKE/MODEL/YEAR VEHICLES. I HAVE TRIED TO WORK WITH DEALERSHIPS AS WELL AS MY THE FINANCER OF THE VEHICLE, GMC NEEDS TO ACKNOWLEDGE THIS ISSUE AND CONTACT ME. SINCE THE WARRANTY ENDED ON THE VEHICLE THE 1ST YEAR I OWNED IT, I HAVE PUT NEARLY $10,000 INTO FAULTY PARTS AND REPLACEMENTS ON THE VEHICLE THAT WEREN'T "COVERED". I WOULD LIKE THIS SITUATION INVESTIGATED DUE TO THE SAFETY ISSUES THE ENGINE CAUSED THAT WERE REFUSED TO BE LOOKED AT AND NOW THE NEGATIVE FINANCIAL ASPECT IT HAS CAUSED ME.

11/9/2020 THE ENGINE LIGHT CAME ON AND THE CAR RANDOMLY DIED SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP. THEY REPLACED BOTH INTAKE AND CAM SOL VALVES , REPLACED THE EXHAUST MANIFOLD, BOTH HO2 SENSORS, HEAT SHIELD, CAT CONVERTER AND HIGH PRESSURE FUEL PUMP. THIS WAS ALL DONE AT 121617 MILES. HAD NO ISSUES UNTIL 125,400 ON 2/3/2021 THE CAR RANDOMLY DIED WHILE DRIVING BUT I MADE IT TO WORK. ON THE WAY TO GET IT CHECKED OUT IT MADE A LOUD NOISE AND DIED RESULTING IN BEING PULLED OUT OF THE STREET AND TO THE SHOP. THEY INFORMED ME THAT THE TIMING CHAIN CAME APART AND THE ENGINE NOW NEEDS TO BE REPLACED. IT'S 400 MILES OUT OF THE EXTENDED WARRANTY AND THE REPAIRS IN NOVEMBER TOTALED $3023.17 OF WHICH I HAD TO PAY $1,100 AND NOW THE CAR IS INOPERABLE AND THEY WANT $7000 TO INSTALL A NEW ENGINE. I HAVE FOUND SINCE THIS HAPPENED THAT THIS IS A COMMON PROBLEM THAT GM IS AWARE OF WITH THE 4 CYLINDER ENGINE. I KEPT UP WITH OIL CHANGES AND USED SYNTHETIC OIL

MY TERRAIN IS USING MOTOR OIL EXCESSIVELY. AFTER AN OIL CHANGE, I CAN DRIVE 1000 MILES THEN I START HEARING A KNOCKING NOISE ON STARTUP. I HAVE TO ADD MOTOR OIL AT EVERY FUEL FILL TILL MY NEXT OIL CHANGE SOMETIMES ONE QUART AND SOMETIMES TWO OR MORE. I HAVE NO LEAKS. THE ENGINE COMPARTMENT IS CLEAN AND DRY AND NOTHING IS WET UNDER THE CAR EVER.

MY VEHICLE EATS UP OIL. I JUST RECENTLY FOUND OUT ABOUT THE EXCESSIVE OIL CONSUMPTION INVESTIGATION. MY CHECK ENGINE LIGHT HAS BEEN COMING ON. SOMETIMES WHEN I FILL IT WITH GAS IT GOES OFF. A WEEK AGO IT CAME ON AND THEN AS I WAS DRIVING DOWN A BUSY STREET MY TRACTION CONTROL LIGHT CAME ON, THEN A MESSAGE ON THE DISPLAY SAYING SERVICE STABILITRACK AND ENGINE POWER IS REDUCED. I COULDN'T GO OVER 35MPH. I TOOK IT TO OREILY THE FOLLOWING MORNING AND THE CODE P0175 SHOWED 'FUEL SYSTEM TOO RICH'. I FOUND A RECALL OF AN O2 SENSOR. I COULDN'T GET INTO A GM SHOP FOR ANOTHER WEEK. TODAY THEY FIXED THE RECALL BUT TOLD ME THE SPECIAL COVERAGE ADJUSTMENT FOR THE OIL CONSUMPTION WAS EXPIRED IN 7/2020 FOR MY VEHICLE. I CHATTED WITH GM ONLINE AND THEY DIDN'T ANSWER ALL MY QUESTIONS. EVEN THOUGH I FOUND THE INFO ON THIS HERE WEBSITE ABOUT THE INVESTIGATION AND THE TIME LIMIT AND MILEAGE ON WHEN I COULD GET THIS PROBLEM FIXED, GM WOULD NOT EXPLAIN IN DETAIL TO CLARIFY THIS INFO. IT SAID 7 YEARS AND 6MOS OR 120K MILES FROM WHEN THE VEHICLE WAS PLACED IN SERVICE. THEY SAID THIRD PARTY SITES LIKE THESE AREN'T RELIABLE. THE SHOP MENTIONED I SHOULD JUST KEEP OIL IN IT AND THAT GETTING THE PISTONS FIXED WOULD BE $5K. MY EXTENDED WARRANTY DOES NOT COVER AND I WAS NEVER NOTIFIED ABOUT THE INVESTIGATION OTHERWISE I WOULD'VE NEVER GOTTEN THE VEHICLE OR AT LEAST GOT IT FIXED IN SAID TIME LIMIT.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE ENGINE WAS CONSUMING AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 133,223.