2013 GMC Terrain

SINCE THE PURCHASE OF THE 2013 GMC TERRAIN ON 9/6/18 AT 93,100 THERE HAVE BEEN 2 OIL CHANGES AND TWO 2QT TOP OFFS WITH AN AVERAGE OF 1QT ADDED EVERY 1,000 MILES. THE SECOND TOP OFF SHOWED A WHITE SUBSTANCE INDICATING A POSSIBLE ISSUE RELATED TO PISTON RING WEAR. ON 12/5/18 REPAIRS WERE ASSESSED BY A LICENSED MECHANIC WHO FOUND NO OIL LEAK. BEFORE OIL TOP OFFS NO OIL CAN LIGHT ILLUMINATION WAS PRESENT AND CAR SHOWED OVER 50% OIL LIFE. MECHANIC STATED THAT REPAIRS WOULD NEED TO BE MADE IN ORDER TO FIX THE MASSIVE OIL CONSUMPTION ISSUE.

POTENTIAL OIL CONSUMPTION ISSUES. IN MAY 2018 NOTICED A KNOCKING/RATTLING IN ENGINE WHILE ACCELERATING AT SLOW SPEEDS. NOISE GREW LOUDER AND MORE CONSISTENT OVER THE NEXT FEW WEEKS. ON BOARD COMPUTER STATED REMAINING OIL LIVE WAS OVER 30%, HOWEVER NO OIL REGISTERED ON DIPSTICK. ADD OIL AND NOISE STOPPED. I SCHEDULED AN APPOINTMENT (JUNE) WITH THE DEALER TO HAVE THE ISSUE INVESTIGATED. THEY TOLD ME IF IT OCCURS AGAIN, NOT TO ADD OIL, RATHER BRING IT IN FOR A CONSUMPTION TEST. THEY DID NOT TELL ME HOW LOW MY OIL LEVEL WAS. NOVEMBER 2018 THE NOISE RETURNED. IMMEDIATELY TOOK VEHICLE TO DEALER FOR RECOMMENDED OIL CONSUMPTION TEST. INFORM BY DEALER THAT VEHICLE WAS NO, LONGER COVERED BY ANY WARRANTY, THEY COULD NOT DO THE TEST. OIL CHANGED (EVEN THOUGH ON BOARD COMPUTER STATED 48% OIL LIFE REMAINING). READING OTHER REPORTS REGARDING THIS POTENTIAL ISSUE, WANTED TO ADD ONE MORE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE. HE CHECKED THE OIL AND REALIZED IT WAS THREE QUARTS LOW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADDED OIL TO THE VEHICLE AND ALSO REPLACED THE TIMING BELT. SHORTLY AFTER, THE CONTACT DISCOVERED THAT THE VEHICLE STILL CONSUMED A LARGE AMOUNT OF OIL. THE DEALER (ARNIE BAUER BUICK GMC CADILLAC, 5525 MILLER CIR DR, MATTESON, IL 60443) STATED THAT THE CONTACT COULD BRING IN THE VEHICLE FOR AN OIL CONSUMPTION TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.

I BOUGHT THE VECHILE IN FEB. 2016 RAN FINE. IN JUNE OF 2016. THE VECHILE STARTED ACTING LIKE IT HAD WATER IN THE GAS HESITATEING STALLING AND THE RADIO AND TOUCH SCREEN DON'T WORK TOOK IT TO A DEALER AND HE SAID HAD ATER IN FUEL PUT I A NEW SENORS. BUT STILL DOING THE SAME THING STALLING WHEN COMING TO STOP SIGNS HESITATES NOT GOING INTO TO GEAR TOOK IT TO GM DEALER IN NEW RICHMOND AND THEY HOOK UP TO A COMPUTER SAID NOTHING WRONG WHEN VECHILE DOSE IT AGAIN BRING IT IN DON'T TURN IT OFF THATS HARD TO DO BECAUSE YOU HAVE TO START IT UP AGAIN TO DRIVE IT THEIR KNOW TODAY THE RADIO IS OFF AND TOUCHSCREEN DON'T COME ON I AM JUST SCARED BECAUSE WE TAKE OUR SON TO ROCHESTER THREE DAYS A WEEK FOR THERPY HELP

MY VEHICLE CURRENTLY HAS APPROX. 54K MILES AND I BEGAN EXPERIENCING SERIOUS, DANGEROUS DEFECTS WITH THE VEHICLE ON 9/12/2018 WHEN I WAS BACKING OUT A PARKING STALL MY CAR JUST COMPLETELY SHUT OFF WITH NO WARNING. I WAS ABLE TO PLACE IT IN PARK THEN RESTART IT AND DRIVE ABOUT A MILE BEFORE IT SHUT OFF AGAIN AS I WAS APPROACHING A STOP LIGHT. I HAD TO COAST THE CAR ONTO A NEARBY STREET OUT OF TRAFFIC FOR MY AND MY SON'S SAFETY. I WAITED A FEW MOMENTS AND WAS ABLE TO RESTART THE ENGINE ONCE MORE AND DROVE ABOUT 2 BLOCKS BEFORE IT SHUT OFF AGAIN IN THE MIDDLE OF AN INTERSECTION. I PULLED OVER AND CALLED THE GM DEALER WHERE I PURCHASED IT TO DETERMINE IF THERE HAD BEEN ANY RECALLS OR A WARRANTY. I WAS TOLD I WOULD HAVE TO COVER TOWING AND DIAGNOSTIC FEES AND WAS NOT ENTITLED TO ANY TYPE OF WARRANTY COVERAGE. I HAD A TEST OF THE BATTERY PERFORMED WHICH CAME BACK THAT THE BATTERY WAS NOT GOOD. I PURCHASED A NEW BATTERY AND HAD IT INSTALLED THAT NIGHT. ALTHOUGH, I HAD A NEW BATTERY I HAD ANOTHER EPISODE OF THE CAR SHUTTING OFF WITH NO WARNING AFTER TRYING TO BACK OUT A PARKING STALL. IT WILL ALSO PERIODICALLY JERK AND HESITATE TO ACCELERATE AT LOW SPEEDS OR WHEN TRYING TO ACCELERATE AFTER COMING TO A COMPLETE STOP. ON 10/22/18 AS I WAS ENTERING THE ON RAMP TO GET ON THE HIGHWAY IN RUSH HOUR TRAFFIC, THE CAR ENGINE SHUT OFF WITH NO WARNING NOR LIGHT INDICATORS. I PUT IT IN PARK AND WAS ABLE TO RESTART IT SO THAT I CAN MOVE IT TO A SAFE LOCATION. THE CAR AGAIN WOULD FEEL JERKY AT LOW IDLE SPEEDS AND WHEN I TRIED TO ACCELERATE AFTER COMING TO A COMPLETE STOP AS I WAS IN BUMPER TO BUMPER TRAFFIC. THIS HAS BEEN A DANGEROUS ORDEAL AS A PREGNANT WOMAN WITH KIDS IN THE CAR, WHILE ON A FREEWAY OR ROAD I CAN EASILY BE HIT FROM BEHIND. MY CAR IS ONLY 6 YEARS OLD WITH 54K MILES ON IT AND SHOULD NOT HAVE SUCH SEVERE DEFECTS.

MY FAMILY AND I WERE DRIVING BACK HOME FROM MONTGOMERY AL AND OUR GMC TERRAIN SLE 2013 SUDDENLY JUST TURNED OFF. WE HAD TO HAVE IT TOWED HOME AND AFTER OUR MECHANIC LOOKED OVER THE CAR HE CAME TO THE CONCLUSION THAT IT WAS THE TIMING CHAIN AND DO TO THE TYPE OF ENGINE IT WOULD HAVE DAMAGED VALUES AND POSSIBLY THE HEADS AND THAT IT WOULD BE BETTER TO REPLACE THE WHOLE ENGINE. AFTER DOING MY OWN RESEARCH I FOUND OUT THAT THIS IS A KNOWN ISSUE WITH THE GMC TERRAIN 2.4L 4CLY ENGINE TIMING CHAIN BREAKING. MY FAMILY COULD HAVE BEEN IN A SERIOUS ACCIDENT DRIVING DOWN 167 TO ENTERPRISE AL, WE COULD HAVE LOST OUR LIVES BEING REAR-ENDED BY A SEMI. I CAN'T BELIEVE GM WOULD MAKE A VEHICLE WITH THIS DEFECT AND NOT PUT OUT A RECALL FOR THE TIMING CHAIN, IS COMPLETELY UNACCEPTABLE AND DISRESPECTFUL TO THE CONSUMER. NOT ONLY DID I BUY THIS VEHICLE BECAUSE IT WAS A GM PRODUCT 'BEING A TRUE GM FAN BELIEVING IN A QUALITY PRODUCT' BUT NOW LOSING FAITH IN GM FOR MAKING SUCH A POOR QUALITY SUV.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE THE VEHICLE WAS AT A FUEL STATION, A RATTLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A TIMING CHAIN FAILURE AND RECOMMENDED TAKING THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO PERRYSBURG AUTO MALL (26875 N DIXIE HIGHWAY, PERRYSBURG, OH 43551) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN, PISTON RINGS, CAMS, AND WATER PUMP FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.