2013 GMC Terrain

I WAS DRIVING MY VEHICLE, HEADING HOME ON A COLD NIGHT WHEN THE ENGINE LIGHT WENT ON, THE DISPLAY SAID "POWER REDUCED TO ENGINE", I STOPPED AND THE CAR JUST SHUT OFF. I TRIED TO RESTART IT AND IT WOULDN'T TURN OVER. I CALLED FOR A TOW TRUCK AND THEY LOOKED IT OVER THE NEXT DAY AND TOLD ME THAT I HAD DROPPED ALL OF MY OIL, WITH THE EXCEPTION OF 1/2 QUART, THE MECHANIC THEN TOLD ME THAT THE PCV PIPE WAS PLUGGED AND FORCED A LEAK AND BLEW CAUSING MY CAR TO LOSE ALL OF IT'S OIL. HE IS NOT A GMC DEALER SO HE CALLED THE NEAREST ONE, MCGRATH (FORMERLY BIRD CHEVROLET) IN DUBUQUE, IOWA AND THEY SAID THAT THAT HAS HAPPENED AND THERE WAS A RECALL ON THEM AND THAT THE CAR SHOULD BE TOWED THERE FOR REPAIR. ONCE THE MECHANIC AT MCGRATH, (RANDY) HAD TAKEN A LOOK AT THE CAR AND RAN MY VIN # HE STATED THAT MY CAR WOULD NOT BE COVERED, EVEN THOUGH THIS SAME THING IS PART OF A RECALL FOR THE SAME MAKE /MODEL/YEAR OF MY VEHICLE. HE SAID THAT I WOULD HAVE TO PAY OUT OF POCKET FOR THE MALFUNCTIONING OF THIS PART. SO FAR I HAVE HAD TO PAY FOR EMERGENCY TOWING, TOWING TO THE DEALER, AND DIAGNOSTIC TESTING, TOTALING $350.00 AND THERE'S BEEN NOTHING DONE YET TO MY VEHICLE.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING 60 MPH, THE ENGINE STALLED AND THE LOW OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO CHRISTENSON CHEVROLET (9700 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, (219) 924-3344) WHERE THE TIMING CHAIN, REAR MAIN SEAL, GASKET KIT, AND THERMOSTAT WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,809.

WHILE EXITING OFF A HIGHWAY, THE CAR STALLED, IT WAS ONLY 2* FAHRENHEIT. IT STARTED AGAIN, BUT THE ENGINE RAN ROUGH. UPON GETTING TO THE DESTINATION, THERE WAS OIL UNDER THE VEHICLE. IT WAS TOWED TO A MECHANIC, AND HE DETERMINED THAT THE REAR MAIN SEAL FAILED. HE INVESTIGATED POSSIBLE CAUSES, AND CAME UP WITH A GM SERVICE BULLETIN # 14882. THE PVC SYSTEM FROZE, CAUSING THE SEAL TO FAIL. I'VE CALLED GM NUMEROUS TIMES AND ON ALL OCCASIONS I WAS TOLD "YOUR VIN NUMBER ISN'T COVERED BY THAT SERVICE BULLETIN"

"TAKATA RECALL" 2018 DECEMBER 22 I NOTICED MY ENGINE HAD A DEEP GROWL WHEN I WENT TO ACCELERATE, AFTER A WHILE IT WOULD QUIET DOWN. I CHECKED THE OIL AND THERE WAS NONE NOTICEABLE ON THE DIP STICK, NOR WAS THERE A WARNING ON MY CONSOLE TO ADD OIL. I ADDED OIL. I SCHEDULED AN OIL CHANGE ON 12/27 ( FIRST TIME ONE WAS AVAILABLE ) . I MENTIONED THE GROWL AND LACK OF OIL TO THE TECHNICIAN. HE STATED THAT THE 2013 TERRIAN WAS KNOWN TO HAVE OIL CONSUMPTION ISSUES AND TO CONTACT THE DEALER ASAP. SO I DID. AT THE DEAL ZIMBRICK - SUN PRAIRIE, WI THEY LOOKED UP MY VIN AND STATED THERE WERE NOT ISSUES RELATED TO MY VIN NUMBER. MY ONLY OPTION WAS TO REPLACE ENGINE PARTS AS NEEDED WHICH WOULD BE APPROX $3000 EXPENSE FOR ME OR KEEP OIL ON HAND AND MONITOR CLOSELY. I ASKED IF THERE WAS A WAY TO ESCALATE THIS ISSUE AND THEY SUGGESTED I LOOK UP THE GMC CUSTOMER SERVICE PHONE NUMBER ONLINE, AND CALL THEM SO I DID . I CALLED GMC CUSTOMER SERVICE AND STARTED CLAIM # 9-49-45955696, ON 12/27/2018 . I WAS TOLD THERE WAS A 2 DAY WAIT FOR A FOLLOW UP CALL. I WAS CONTACTED BY LOGIN FROM GMC ON 12/31/0218, HE LEFT A MESSAGE AND I TRIED TO CALL BACK BUT WE WERE UNABLE TO CONNECT UNTIL 1/3/2019 WERE WE DISCUSSED THE ISSUE AND HE CONNECTED ME WITH ZIMBRICK GMC EAST MADISON. LOGIN DID INFORM ME THERE WAS A GMC WARRANTY FOR THIS ISSUE THAT WAS IN AFFECT UNTIL 12/31/2018, SO I AM GLAD I CALLED IN MY CLAIM ON 12/27/2018. WITH THE FACT THAT I HAD JUST HAD A NEW OIL CHANGE I WAS ASKED TO PUT ON 2000 MILES AND THEN COME IN TO START AN OIL CONSUMPTION TEST. SO THIS IS WHERE I STAND. I SURE HOPE WITH ALL I HAVE BEEN SEEING ONLINE ABOUT OTHER PEOPLE WITH OIL CONSUMPTION ISSUES THAT GMC STANDS BEHIND THIS ERROR AND FIXES IT AT THEIR EXPENSE.

MY CAR IS CONSUMING OIL FASTER THAN NORMAL.MY CAR WAS RATTLING AND I TOOK IT TO MY MECHANIC, HE SAID THE GMC TERRAINS AND CHEVY EQUINOX IS CONSUMING MORE OIL THAN NORMAL. MY OIL INDICATOR SAID THE OIL WAS FINE, BUT HE SAID THE OIL WAS VERY LOW. HE TOLD ME TO CHECK THE OIL EVERY THREE TO FOUR WEEKS. HE ALSO GAVE ME TWO EXTRA QUARTS OF OIL. I HAVE NOTICED THAT MY CAR NEEDS AN OIL CHANGE QUITE OFTEN. WHEN I WAS DRIVING MY CAR, THE CAR WAS RATTLING AND WAS LURCHING FOWARD AT A STOP LIGHT, I THOUGHT IT WAS THE TRANSMISSION, BUT IT IS THE OIL BEING CONSUMED AT A HIGHER RATE THAN NORMAL.

TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHILE DRIVING, THE ENGINE POWER REDUCED INDICATOR ILLUMINATED AND THE SPEED DRASTICALLY REDUCED. TAYLOR CHEVROLET (734-287-2600, LOCATED AT 13801 S TELEGRAPH RD, TAYLOR, MI 48180) INSPECTED THE VEHICLE AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I PURCHASED MY 2013 GMC TERRAIN ON NOV 2, 2018. I HAD THE OIL CHANGED LESS THAN 2 WEEKS LATER. ON DEC 9, 2018, AFTER LEAVING CHURCH, MY HUSBAND & I STOPPED AT THE STORE. WHEN WE GOT READY TO LEAVE, I STARTED MY CAR & IT MADE A LOUD NOISE SO I TURNED IT OFF. I TRIED TO CRANK IT AGAIN & IT WOULD JUST SPIN. MY HUSBAND GOT OUT TO CHECK THE OIL & FOUND NO OIL ON THE DIPSTICK. IT WAS 2 QRTS LOW. NO WARNING OR ANYTHING. AFTER HAVING IT TOWED, TWICE, WE ARE BEING TOLD IT HAS JUMPED TIME. NOT ONLY WOULD WE NEED TO REPLACING THE TIMING CHANGE, BUT POSSIBLY THE VALVES AS WELL. MY HUSBAND CONTACTED A LOCAL DEALERSHIP & WAS TOLD, DUE TO COMPLAINTS, THE DEALERSHIP CAN REPLACE THE MOTOR & GMC WILL PAY THEM BACK. HOWEVER, MY CAR IS 1,000 MILES OVER THE MOTOR WARRANTY OR WHATEVER. THEY ARE RECOMMENDING ME GET ANOTHER ENGINE TO PUT IT. SO, WITH THE ENGINE, PLUS LABOR, I AM LOOKING AT $4.000 I DON'T HAVE TO SPEND. MY 2ND PAYMENT JUST CAME OUT OF MY ACCOUNT FOR A CAR I CAN'T DRIVE, NOR HAVE THE MONEY TO FIX. THE OIL LEVEL IS MOST LIKELY THE CAUSE OF THE TIMING CHAIN BREAKING. OBVIOUSLY GMC KNOWS THERE'S A PROBLEM & THIS NEEDS TO BE ADDRESSED. MY CAR WAS SOLD AS IS, NO ADDITIONAL WARRANTY. LOVE THE CAR & WOULD RATHER HAVE IT FIXED, BUT MAY BE LETTING TO GO BACK & GO AGAINST MY CREDIT, BECAUSE OF THIS. VERY DISAPPOINTED GMC.