2016 GMC Sierra

The contact owned a 2016 GMC Sierra 1500. The contact stated that while driving at various speeds, the vehicle would lose automotive power. The vehicle was taken to a dealer where the negative battery was replaced. The vehicle was repaired. The contact stated that while her husband was driving at approximately 45 MPH, a deer ran into the middle of the roadway and impacted the front grill and bumper. The Service Air Bag warning light was illuminated. After the impact, the contact noticed smoke was leaking into the interior of the vehicle from the front driver-side and passenger-side air bags. The contact stated that the vehicle would not move forward or reverse after the impact. The contact stated that the front driver-side and passenger-side seat belts failed to retract or extend. The contact and her husband were able to unbuckle the seat belts and safely exit the vehicle in time. No injuries were sustained. No police reports or fire reports were filed. The vehicle was deemed a total loss and was towed to the contact's home where it remained for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made not aware of the failure. The failure mileage was approximately 75,000.

The contact owns a 2016 GMC Sierra 2500 HD. The contact stated that while driving at 64 MPH, he crashed head-on with a 350-pound deer. The deer went underneath the vehicle, and the driver ran over it with the passenger front tire. The driver's side air bag did not deploy. The air bag warning light was illuminated. There were no reported injuries or fire. A police report was filed. The contact was able to drive away from the crash. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 85,379. Additionally, while driving in the snow, a motorcycle crashed into the rear of his vehicle. The driver-side front air bag did not deploy. There was an abnormal sizzling sound, and smoke was detected. There were no warning lights illuminated, There were no reported injuries, fore or police report. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was unknown.