The contact owns a 2015 GMC Sierra 1500. The contact stated her husband was driving when the vehicle in front of them applied the brakes unexpectedly, the driver depressed the brake pedal but failed to stop the vehicle due to the brake pedal being resistant/ rigid causing the vehicle to rear-end the other vehicle. The contact st…
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The contact owns a 2015 GMC Sierra 1500. The contact stated her husband was driving when the vehicle in front of them applied the brakes unexpectedly, the driver depressed the brake pedal but failed to stop the vehicle due to the brake pedal being resistant/ rigid causing the vehicle to rear-end the other vehicle. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The driver was able to continue driving to their destination. The contact took the vehicle to the local dealer, where it was diagnosed that the vacuum pump had to be replaced. The dealer replaced the vacuum pump back in October of 2022. The vehicle was repaired but the second vacuum pump was also defective and the dealer replaced it on-site for a third time. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 85,500. The contact stated that the failure speed was no more than 70 mph.
NHTSA ODI #11500249
8,000 miles · Mar 31, 2016
Service Brakes
I HAVE BEEN HAVING A PROBLEM WITH THE TRAILER BRAKE CONTROLLER ON MY K3500 TRUCK. RECENTLY THE MESSAGE "CHECK TRAILER WIRING" HAS BEEN COMING ON FREQUENTLY. AT THE SAME TIME, THE BRAKING CONTROLLER SHUTS OFF POWER TO THE TRAILER BRAKES. THIS HAS RESULTED IN A VERY UNSAFE CONDITION, ESPECIALLY WITH A TRAILER THAT WEIGHS OVER 1…
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I HAVE BEEN HAVING A PROBLEM WITH THE TRAILER BRAKE CONTROLLER ON MY K3500 TRUCK. RECENTLY THE MESSAGE "CHECK TRAILER WIRING" HAS BEEN COMING ON FREQUENTLY. AT THE SAME TIME, THE BRAKING CONTROLLER SHUTS OFF POWER TO THE TRAILER BRAKES. THIS HAS RESULTED IN A VERY UNSAFE CONDITION, ESPECIALLY WITH A TRAILER THAT WEIGHS OVER 14,000 POUNDS. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW. REPEATED ATTEMPTS BY BOTH THE GMC DEALER AND THE TRAILER DEALER HAVE FAILED TO RESOLVE THE PROBLEM. I HAVE BEEN TOLD, BY THE DEALER, THAT THE PROBLEM STARTED APPROXIMATELY WITH THE 2014 MODELS. THE BRAKE CONTROLLER HAS BEEN UPGRADED, AND MADE MUCH MORE SENSITIVE TO SLIGHT DEVIATIONS IN THE TRAILER SYSTEM, CAUSING THE CONTROLLER TO "SHUT OFF" SO TO SPEAK. WHILE THIS WOULDN'T BE A BIG ISSUE NORMALLY, WHEN IT SHUTS OFF, YOU LOSE ALL BRAKING ABILITY TO THE TRAILER RESULTING IN AN UNSAFE CONDITION. THERE IS NO WAY TO OVERRIDE THIS AND ACTIVATE THE BRAKES. WHAT SEEMS TO BE HAPPENING IS A VERY SLIGHT DEVIATION IN THE RESISTANCE IN THE TRAILER BRAKE SYSTEM (BY 1 OHM OR LESS) AND THAT CAUSES THE "SHUTDOWN" IN THE CONTROLLER. TRAILER BRAKES WOULD WORK, IF THEY COULD GET POWER. BUT, THE CONTROLLER HAS SHUT DOWN, SO NO POWER. MYSELF (AND THE TRAILER SHOP) HAVE BEEN CHECKING THE INTERNET AND FINDING THAT THIS IS NOT AN ISOLATED INCIDENT. IT APPEARS TO BE HAPPENING WITH ALL THE BIG THREE MANUFACTURER TRUCKS, SINCE ABOUT 2014. PEOPLE HAVE BEEN COMING UP WITH SOME RATHER "CREATIVE" WAYS AROUND THIS, IN SOME CASES ELIMINATING THE ORIGINAL SYSTEM ENTIRELY. THIS IS JUST NOT ACCEPTABLE. AGAIN, THIS "NEW SYSTEM THE BIG THREE ARE PUTTING IN IS FAR WORSE THAT THE OLD, SIMPLY BECAUSE IT HAS NO ROOM FOR FORGIVENESS IN A TRAILER SYSTEM THAT MIGHT WORK OTHERWISE, BUT HAS A SLIGHT DEVIATION IN WHAT IS CONSIDERED "ACCEPTABLE" TO THE CONTROLLER. AT THE VERY LEAST, THERE SHOULD BE A FAIL SAFE METHOD.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence & remedy
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado 1500, and GMC Sierra 1500 vehicles manufactured November 24, 2014, to November 25, 2014. Due to an improper heat-treatment, the rear axle shaft may fracture while the vehicle is being driven.
Consequence & remedy
Consequence: If the rear axle shaft fractures, the rear wheel may separate from the axle shaft, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the rear axles, and replace any that were improperly heat-treated, free of charge. The recall began on December 17,2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet) or 1-800-462-8782 (GMC). GM's number for this recall is 14892.
General Motors LLC (GM) is recalling certain model year 2015 Chevrolet Silverado, Suburban, Tahoe, GMC Sierra, and Yukon XL vehicles, equipped with electric power steering (EPS). Due to a problem with the EPS module, the affected vehicles may experience a sudden loss of power steering assist during vehicle operation.
Consequence & remedy
Consequence: An unexpected loss of power steering increases the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the power steering assist motor kit, free of charge. The recall began on November 17, 2014. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14743.
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence & remedy
Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
Consequence & remedy
Consequence: If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14192.
General Motors is recalling certain 2014 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles, and 2015 model year Cadillac Escalade and Escalade ESV; Chevrolet Silverado HD; and GMC Sierra HD, Yukon, and Yukon XL, equipped with a 4.3L engine or 5.3L engine.
Consequence & remedy
Consequence: The overheated exhaust components may melt nearby plastic parts and may result in an engine fire.
Remedy: General Motors will notify owners, and dealers will reprogram the engine control module, free of charge. The recall began on January 16, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 14008.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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