MY 2011 GMC SIERRA'S DASH BOARD IS CRAKING IN MULTIPLE PLACES. ONE OF THE CRACKS IS NEXT TO THE PASSENGER SIDE AIRBAG WHICH IS A SAFETY ISSUE. I ALSO HAVE 2 DOOR HANDLES THAT ARE LOOSE AND ABOUT TO COME OFF THE TRUCK.
2011 GMC Sierra
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2011 GMC Sierra do not stand out strongly from the model-year median of 53.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sierra years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40 reports with mileage · 3 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
43 reportsDASHBOARD HAS CRACKED AT THE AIR BAG. LIFTERS HAD TO BE REPLACED AND NOW THE CAMSHAFT IS MAKING NOISES. MY TRACTION CONTROL KEEPS SHUTTING ITSELF OFF AND TELLING ME TO SERVICE IT. REALLY BAD WIND NOISE COMING FROM THE PASSENGER PILLAR.
MY TRUCK HAS DEVELOPED CRACKS ON BOTH SIDES OF THE DASH. THE ONE OVER THE AIRBAG IS THE ONE THAT HAS ME CONCERNED. IF THE AIRBAG DEPLOYS IT MAY THEN THROW SHRAPNEL INTO THE FACE OF MY PASSENGER POSSIBLY CAUSING DISFIGUREMENT AND OR DEATH.
DASHBOARD IS CRACKING ALONG SEEM OF PASS. SIDE AIRBAG AND ABOVE INSTRUMENT CLUSTER
THE TBS GOES OUT. PUTTING THE TRUCK INTO REDUCED POWER. I WAS GOING 65 MPH AND THE TRUCK SLOWED DOWN TO 15 MPH ON THE FREEWAY. LOSE ALL BREAKS CONTROL , ABS GOES OUT TO. ALMOST HAVE BEEN DUE TO GM
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE AT A STOP LIGHT, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND THAT THE VEHICLE CONSUMED EXCESS ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE…
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TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE AT A STOP LIGHT, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TWO SPARK PLUGS NEEDED TO BE REPLACED AND THAT THE VEHICLE CONSUMED EXCESS ENGINE OIL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCV VALVE, VALVE COVER, AND TWO SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,500.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED LARGE CRACKS ON THE DASHBOARD. THE CONTACT STATED THAT THE CRACKS WERE EXPOSING PART OF THE AIR BAGS AND HE WAS CONCERNED ABOUT THIS AFFECTING THE AIR BAG FUNCTIONALITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASH…
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TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED LARGE CRACKS ON THE DASHBOARD. THE CONTACT STATED THAT THE CRACKS WERE EXPOSING PART OF THE AIR BAGS AND HE WAS CONCERNED ABOUT THIS AFFECTING THE AIR BAG FUNCTIONALITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
A FEWS AGO, I NOTICE A CRACK ON THE FRONT DASHBOARD, NEAR THE AIR BAG, IN THE PASSENGER SIDE. IM CONCERN DUE TO THE SAFETY ON MY VEHICLE WITH MY KIDS AND MY WIFE. I DON'T KNOW IF THE AIR BAG WILL DEPLOY AT ANYTIME OR AN ANY IMPACT. VERY CONCERN WITH THIS SAFETY ISSUE
FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE…
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FIRST OFF WOULD BE MY DASHBOARD AIR BAG, THE DASHBOARD PLASTIC IS CRACKING WITH THE CONCERN ON FLYING DEBRIS I BROUGHT MY GMC 1500 INTO MY LOCAL SERVICE/SALES CENTER AND HE TOLD ME WITH OUT A RECALL THERE IS NOTHING HE COULD DO FOR ME. SECOND I HAVE BEEN DEALING WITH WHAT SEEMS TO EITHER THE POWER TRAIN OR BRAKES FROM DAY ONE I PURCHASED MY TRUCK. WHAT IT DOES IS WHEN I COME TO A COMPLETE STOP, RELEASE THE BRAKE, AND THEN APPLY THE ACCELERATOR I GET A BIG CUR PLUNK SOUND AND FEELING OF THE TRUCK JERK. THIS IS COMING FOR THE REAR END OF MY TRUCK I WOULD ASSUME THE REAR AXIAL. I HAVE BROUGHT THIS UP TO MY LOCAL SERVICE/SALES CENTER , MULTIPLE TIMES. HE HAS NOT STOPPED THE PROBLEM AND TELLS ME THERE IS NOT MUCH MORE HE CAN DO WITHOUT THE MANUFACTURER POSTING A BULLETIN OUT.
TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FA…
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TL* THE CONTACT OWNS A 2011 GMC SIERRA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
Official recalls
214V827000 · Electrical System:ignition
Dec 30, 2014
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Consequence & remedy
Consequence: If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
11V339000 · Steering:linkages
Jun 28, 2011
GM IS RECALLING CERTAIN MODEL YEAR 2011CADILLAC ESCALADE, ESCALADE ESV; CHEVROLET SILVERADO HD, SILVERADO LD, SUBURBAN, TAHOE; AND GMC SIERRA HD, SIERRA LD, YUKON, AND YUKON XL VEHICLES. THE INTERMEDIATE STEERING SHAFT ATTACHING BOLTS MAY NOT HAVE BEEN TIGHTENED TO THE PROPER SPECIFICATION.
Consequence & remedy
Consequence: THIS COULD ALLOW THE JOINTS TO SEPARATE, AND THE DRIVER COULD EXPERIENCE LOSS OF STEERING INCREASING THE RISK OF A CRASH.
Remedy: GM DEALERS WILL INSPECT AND ENSURE THAT THE INTERMEDIATE STEERING SHAFT BOLTS ARE TIGHTENED TO THE PROPER SPECIFICATION. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 13, 2011. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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