2009 GMC Sierra

I WAS BACKING OUT OF A PARKING SPACE AND BUMPED THE CURB WITH THE RIGHT FRONT TIRE AT LESS THAN 1/2 MPH. PULLED FORWARD AND THEN BACKED OUT AGAIN WITHOUT CURB CONTACT. DROVE LESS THAN 50 FEET AND WAS UNABLE TO STEER THE VEHICLE. THE RIGHT FRONT INNER TIE ROD HAD FAILED CAUSING LOSS OF STEERING. EXAMINATION OF THE FRACTURE SURFACE OF THE TIE ROD SHOWED A FATIGUE FRACTURE THAT HAD PROPAGATED TO OVER 1/3RD OF THE CROSS SECTIONAL AREA. PHOTOGRAPHS OF THE FRACTURE SURFACE WERE SENT TO A WORLD RENOWNED METALLURGIST AND WAS CONFIRMED TO BE A FATIGUE FRACTURE. I CONTACTED GM CUSTOMER CARE REGARDING MY SAFETY CONCERNS AND WAS ASSIGNED CASE NUMBER [XXX]. GM WAS COMPLETELY UNINTERESTED IN THE FACT THAT THE ROD FAILED AND HAD A PRE-EXISTING FATIGUE FRACTURE IN THE ROD. I SUGGESTED THAT THEIR ENGINEERS SHOULD EXAMINE THE PARTS TO DETERMINE WHETHER MY CONCERNS WERE VALID. AGAIN, THEIR REPRESENTATIVE WAS COMPLETELY UNINTERESTED IN EVALUATING THE SAFETY ASPECTS OF THE FAILURE OR ACCESSING THE PARTS FOR FURTHER ANALYSIS. HAD THE ROD END FAILED AT HIGHWAY SPEED, THIS EVENT WOULD LIKELY HAVE BEEN CATASTROPHIC AND ENDED IN A MAJOR ACCIDENT. GM STATED THEY WOULD NOT PURSUE THE ISSUE FURTHER BECAUSE THERE WAS AN IMPACT INVOLVED IN THE FAILURE EVEN THOUGH THE IMPACT WAS LESS THAN 1/2 MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL* THE CONTACT OWNS A 2009 GMC SIERRA EQUIPPED WITH A WEBASTO HOLLANDIA TVS 900 SUN ROOF. THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 10E038000 (VISIBILITY:SUN ROOF ASSEMBLY). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE UNAVAILABLE. THE CONTACT CONTINUED TO SPEAK WITH THE MANUFACTURER FOR APPROXIMATELY THREE MONTHS AND WAS CONTINUOUSLY TOLD THAT THE PARTS WERE STILL UNAVAILABLE. THE CONTACT ALSO STATED THAT THE DATE ON THE ACTUAL RECALL NOTICE WAS AUGUST 2010 BUT THE NOTICE WAS NOT RECEIVED UNTIL JANUARY 2011. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STARTED THE IGNITION AND HEARD A LOUD KNOCKING NOISE ON THE OUTSIDE OF THE VEHICLE. THE FAILURE BEGAN ONE WEEK AFTER THE VEHICLE WAS PURCHASED. IN ADDITION, THE BRAKES WOULD SHAKE AND VIBRATE WHEN THEY WERE ENGAGED. THE ENGINE CONSUMED AN EXCESSIVE AMOUNT OF OIL. THE AIR BAG SENSOR ALSO CAUSED THE AIR BAG WARNING LIGHT INDICATOR TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENGINE AND AIR BAG SENSORS WERE REPLACED. THE ENGINE FAILURE CONTINUED TO OCCUR AFTER THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FIFTEEN TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ONLY OFFERED HER A FREE OIL CHANGE FOR ONE YEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.

I RECENTLY PURCHASED A GMC SIERRA CREW CAB PICKUP . WHEN IT RAINS, THE RIGHT FRONT HEADLIGHT FOGS UP CREATING A HAZARD AS ON COMING TRAFFIC CANNOT SEE MY TURN SIGNAL. THE LEFT LIGHT DOES NOT FOG UP. NOW, THE LAW OF PHYSICS TELLS ME THERE IS A LEAK IN THE HEADLIGHT AND NATURALLY THE MOISTURE WILL CONDENSE ON THE COOLEST PART OF THE LIGHT WHICH IS THE GLASS . I HAVE WRITTEN GMC WITH THE COMPLAINT AND THEY WILL NOT ANSWER MY COMPLAINT. THIS IS A SAFETY HAZARD. MY NAME IS GAINES SMITH. TRUCK WAS PURCHASED AT HAFNER MOTORS, BATESVILLE MISS. *TR

2009 GMC SIERRA HAD A INCORRECT MARKED WIRE FOR THE TRAILER POWER. *NJ THE CONSUMER STATED WHEN CONNECTING THE TRAILER POWER, HE CONNECTED THE WIRE AT THE FUSE PANEL MARKED TRAILER POWER FEED. WHEN THERE WAS NO POWER AT THE TRAILER CONNECTION HE CONTACTED THE DEALER. THEY DETERMINED THAT THE WIRE MARKED TRAILER POWER FEED WAS NOT THE TRAILER POWER FEED WIRE. THEY DISCONNECTED THE WIRE AND CONNECTED A DIFFERENT WIRE WHICH DID IN FACT SUPPLY POWER TO THE TRAILER CONNECTION. *JB