Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 9 of 44 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports1 fire reports1 injury reports
What owners actually said
44 reports
Mileage unknown · Nov 18, 2025
Engine
The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. repairs are in the thousand and I as…
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The engine oil drained into the radiator from a flaw in there design in which outrageously high labor cost for the owner of the vehicle they put a rubber house in the radiator in which leaked without any warning indicating that there was a problem with the oil nor the radiator coolant system. repairs are in the thousand and I as a consumer should have this matter resolved at no cost due to bad design cost they should have made a oil cooler with its own separation compartment like the transmission cooler because they are replaceing everything else what about the engine itself thats still going to be contaminated like all the replacement part, seal hoses,and radiator, coolant, and thermostat. How can just parts be contaminated but not the engine? They are just replacing things that costs alot. This is a drive train issue, there were no oil in the engine.
NHTSA ODI #11700192
Mileage unknown · Sep 29, 2025
Service Brakes
My truck is experiencing the Brake Controller failures as documented in GM Bulletin N232414840 - Customer Satisfaction Program Intermittent Loss of Trailer Brakes. This problem has occurred several times over the past year. I thought it was the wiring on my trailer - so I checked and found no problems (plus it works properly o…
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My truck is experiencing the Brake Controller failures as documented in GM Bulletin N232414840 - Customer Satisfaction Program Intermittent Loss of Trailer Brakes. This problem has occurred several times over the past year. I thought it was the wiring on my trailer - so I checked and found no problems (plus it works properly on other tow vehicles). Additionally, the problem resets and works properly after turning the truck off and back on (resets the system). It then works properly until it unexpectedly disconnects again. I thought the problem was unique to my vehicle until I got online and discovered that this is a known issue for others as well (2024 GM HD trucks). I contacted my GM dealer (and GM's customer satisfaction center as noted in the bulletin) and they informed me that my truck is not covered under this recall (not one of the covered VINs). I told them that I'm having this issue and they told me to report the problem to the NHTSA. Needless to say, GM has not included all the applicable vehicles in their recall (like mine) and I need the issue corrected before it causes a serious accident.
NHTSA ODI #11690268
Mileage unknown · Sep 15, 2025
StructureUnknown Or Other
Front wheel well liners keep falling out of place like they are melting. happens when towing and engine gets hotter than normal. Trailer is well below limit for vehicle. Liners fall onto the tire while in motion. This is the 4th time this issue has happened to my vehicle. Dealer replaces them and says it happens all the time.
NHTSA ODI #11687412
Mileage unknown · Aug 12, 2025
Service Brakes
I just bought my truck a 2024 GMC 3500 and in a few weeks after purchase. I took my truck in for a break vibration. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. They said it was missed on the pre sale inspection they did. I look…
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I just bought my truck a 2024 GMC 3500 and in a few weeks after purchase. I took my truck in for a break vibration. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. They said it was missed on the pre sale inspection they did. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. The dealership denied doing the work under warranty. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
NHTSA ODI #11680087
Mileage unknown · Aug 12, 2025
Service Brakes
This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the rotors and the break pads have …
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This is my 4th GM 3500 dully and the first time with this kind of problem. I took my truck in for inspection and it came back with a clean bill of health about 25,000 miles on the 2024. When I got it back I noticed a vibration when breaking. I took the truck back in to find it had bluing on the rotors and the break pads have holes in them. I was told this came from over heating. I looked up info to see if this was a common problem and found the in 2022 GM changed the material to help with noise problems and this material had been know of premature break problems. I called GM customer service and they told me to work with the dealership, the dealership called the district manager and all parties have decided to ignore the issue. I also have 2 of these truck driven by 2 different people with the same problem at the same millage. I will make a 2nd report for the 2nd truck.
NHTSA ODI #11680078
Mileage unknown · Jul 31, 2025
Power Train
I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Jus…
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I'm reaching out for urgent help regarding my 2024 GMC AT4, which is currently at Newby Buick GMC in St. George, Utah, with a transmission failure that occurred on Saturday, [XXX]. While returning from a horse show in Ogden, Utah, the truck began to experience severe transmission issues near Santaquin, Utah, around 5:30 p.m. Just before reaching Santaquin, the truck jerked violently three times-so hard that I immediately checked the camera system inside my horse trailer to make sure one of my horses hadn't gone down. That's how intense the jolt was. I pulled into a gas station in Santaquin and called the dealership right away. At the time, I had three horses on board, it was nearly 100 degrees, and I was hauling a large living quarters horse trailer. The service manager was initially unavailable, but he returned my call shortly and advised me to continue driving to St. George at a steady speed if the truck could manage it. He also warned that it might go into limp mode, and in that case, I'd just be traveling very slowly. My husband was on standby in case he needed to meet me halfway, but I was hopeful that I could make it to at least Hurricane, Utah. I was able to access my GMC app on my phone at the time and confirmed to him that the transmission check light was on, and I was receiving a warning notification on the app indicating there was a transmission issue. I was able to limp the truck as far as Hurricane, where my husband met me. We unloaded the horses into stalls and took both trucks into St. George that night to drop the AT4 off at the dealership. On Monday morning, I contacted the dealership for an update and was informed that the issue was likely related to the transmission valve, and that the required part is on national back order-with an estimated delay of two months or more, but no confirmed ETA. This has been my first GMC diesel. I've always driven Dodge trucks. Over a year ago, I saw the new color GMC released and kept telling my husband how amazi INFORMATION REDACTED PURSUANT TO THE FREEDOM O
NHTSA ODI #11677566
20,000 miles · Jul 9, 2025
Electrical SystemService Brakes, Hydraulic
The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illum…
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The contact owns a 2024 GMC Sierra 3500. The contact stated while driving at approximately 60 MPH and towing a Forest River Riverstone Legacy 5th Wheel trailer, the brake pedal was depressed to slow for oncoming stopped traffic; however, the vehicle failed to respond as needed with the “Service Trailer Brake” warning light illuminated. The contact was able to stop however, the brake pedal had to be depressed to the floorboard to slow the vehicle. The contact had taken the vehicle to a local dealer and was made aware of Customer Satisfaction Program: N232414840 - and replaced the Trailer Brake Power Module (TBPM). The vehicle was repaired; however, the failure reoccurred. The contact returned the vehicle to the same dealer and the Trailer Brake Power Module was replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had taken the vehicle to another dealer who diagnosed the vehicle and determined that the failure was with the 5th Wheel RV. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 20,000.
NHTSA ODI #11672342
Mileage unknown · Jun 27, 2025
Unknown Or Other
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
Battery would not hold charge and would need jump start. Transmission would not stay in gear while towing trailer and would only go to 5th or 6th gear and would jerk out of gear and oil temperatures would go to 225 degrees. Erratically shifting and while driving with cruise control stop with out warning
NHTSA ODI #11662015
36,000 miles · May 13, 2025
Power Train
The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact w…
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The contact owns a 2024 GMC Sierra 3500. The contact stated that while driving on the highway at 50 MPH, the vehicle lost automotive power and failed to exceed 50 MPH. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission valve body was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence & remedy
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence & remedy
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2024 GMC Sierra 3500 Problems, Complaints & Recalls | Skip That Year