Car will not turn off and will display "Shift to Park". Similar recall on other models. This has gotten worse and happens most of the time now.
2024 GMC Sierra 3500
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sierra 3500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 9 of 44 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
12 reportsBreaks and/or drive train. It is available for inspection. 1) Breaks sink causing slowed break time and decreased breaking ability. If the breaks are "pumped", more often than not, they will come back up to full pedal. However, in an emergency breaking situation, there is not time to "pump" the breaks. I was nearly in an acciden…
Read full complaint
Breaks and/or drive train. It is available for inspection. 1) Breaks sink causing slowed break time and decreased breaking ability. If the breaks are "pumped", more often than not, they will come back up to full pedal. However, in an emergency breaking situation, there is not time to "pump" the breaks. I was nearly in an accident recently when the break pedal would not stop the truck in time, due to the soft break pedal. I literally had to steer to the shoulder of the road. 2) When placing transmission in Drive or Reverse from the park position, then taking foot off of break pedal, there is about a 1 - 2 foot roll, then the truck stops as if the e-break has been engaged (but it is not engaged). By tapping the accelerator, it will "break free" (with a popping sound and a slight "jerk" in the truck) and then roll fine. This does not always happen ~ guestimate of about 10% of the time. 3) I don't know if this is related, but when I set the Drive Mode to "Normal", it automatically goes to "Off Road" ~ this happens no matter the driving conditions. This isn't safety related necessarily, however, it may be a part of the total problem.... It also decreases my fuel economy. I took the truck to the local GMC dealer/shop. They said the truck had 2 recalls and they took care of those. They believed one of the recalls would help solve the "sticking" when placing in Drive or Reverse ~ it did not. They also (supposedly) checked the breaking system and took it for a test drive. They said the breaks were fine. I doubt this happened as the soft break pedal and the need to "pump" the breaks to bring them to full pedal is completely obvious. I took the truck home after the inspection and recall. The same issues continued, so I took it back to the shop where it was inspected again. Again, I was told everything was in working order ~ it is NOT! There are no warning lights that I can find to indicate there is an issue. I'm begining to think that I should have bought a Ram Truck...
Official recalls
324V894000 · Latches/locks/linkages:tailgate:latch
Nov 26, 2024
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Consequence & remedy
Consequence: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
24V060000 · Latches/locks/linkages:tailgate:latch
Feb 1, 2024
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Consequence & remedy
Consequence: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
23V549000 · Steering
Aug 3, 2023
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Consequence & remedy
Consequence: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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