NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
14 reports177,000 miles · Apr 30, 2026
Fuel System, Gasoline
The contact owns a 2018 Gmc Sierra 3500. The contact stated while operating the vehicle at an undisclosed speed the vehicle suddenly shutoff, the vehicle was coasted to side of the road. The contact referenced NHTSA Campaign Number: 21V739000 (FUEL SYSTEM, GASOLINE) however, the VIN was not included in the recall repair. The veh…
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The contact owns a 2018 Gmc Sierra 3500. The contact stated while operating the vehicle at an undisclosed speed the vehicle suddenly shutoff, the vehicle was coasted to side of the road. The contact referenced NHTSA Campaign Number: 21V739000 (FUEL SYSTEM, GASOLINE) however, the VIN was not included in the recall repair. The vehicle was towed to a dealer where it was diagnosed to be the fuel control module. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 177,000.
NHTSA ODI #11734912
Mileage unknown · Dec 16, 2025
Electrical SystemForward Collision AvoidanceService Brakes
Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a dif…
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Driving on the freeway going approx 70 MPH and the ABS warning light, and Stabilitrak warning light suddenly turned on. I’m sure you can imagine how panicked I was going that fast on the freeway and having my brake warnings suddenly turn on. Especially with my entire family in the vehicle with me at the time. Could feel a difference when I was attempting to brake and exit the freeway. Had to apply tons of pressure to get the brake pedal to engage. The cruise control would no longer work, and the trailer brake monitoring system also began flashing. Truck has been to 2 GMC dealerships the ABS module was replaced made it approximately 2 miles and it came back on. Truck is currently waiting for another part to attempt to fix the problem. Truck has 86,000 miles on it.
NHTSA ODI #11705328
53,800 miles · Jul 29, 2024
Electrical System
The contact owns a 2018 GMC Sierra 3500. The contact stated while driving at various speeds, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway to restart the vehicle. After the vehicle was restarted, the vehicle hesitated to stop while depressing the brake …
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The contact owns a 2018 GMC Sierra 3500. The contact stated while driving at various speeds, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway to restart the vehicle. After the vehicle was restarted, the vehicle hesitated to stop while depressing the brake pedal. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 53,800.
NHTSA ODI #11605067
70,000 miles · Feb 14, 2024
Visibility
The contact owns 2018 GMC Sierra 3500. The contacted stated that while the vehicle was parked in the driveway, the vehicle started and the defrost system was activated and the contact's daughter entered the vehicle and saw that it was smoking and informed the contact. When the contact arrived at the vehicle, the rear window had …
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The contact owns 2018 GMC Sierra 3500. The contacted stated that while the vehicle was parked in the driveway, the vehicle started and the defrost system was activated and the contact's daughter entered the vehicle and saw that it was smoking and informed the contact. When the contact arrived at the vehicle, the rear window had shattered. No warning light was illuminated. The vehicle was not taken to the dealer and was not repaired. The contact referenced GMC Customer Satisfaction Program Number: N192220470 (Faulty Rear Defrost Circuit) as a possible solution however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
NHTSA ODI #11571837
Mileage unknown · Feb 3, 2023
Visibility/wiper
17Jan2023. 2018 GMC Sierra 3500HD Denali. Northbound on I37 near Three Rivers, TX. Speed approx 75 mph. Temp approx 55F. Wx conditions, 1/2 mile vis in fog. Traffic, zero vehicles ahead, one vehicle approx 100 yards behind. Time approx 0815. No overpasses encountered. Cruise control engaged. My son and I were talking whe…
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17Jan2023. 2018 GMC Sierra 3500HD Denali. Northbound on I37 near Three Rivers, TX. Speed approx 75 mph. Temp approx 55F. Wx conditions, 1/2 mile vis in fog. Traffic, zero vehicles ahead, one vehicle approx 100 yards behind. Time approx 0815. No overpasses encountered. Cruise control engaged. My son and I were talking when we both heard a sound us above resembling ripping cloth lasting approx 1/2 second immediately followed by a loud explosion followed by the sound of fragmented clinking. The rush of wind noise followed as we could hear pieces of glass continue be taken by the slipstream. I was able to immediately deduce that the sunroof had catastrophically failed. I never use the sunroof or even open the slider so luckily it was closed as usual and no glass fell into the cab and no injuries were sustained. My son and I began to look around us while continuing down the highway to see if an object could've caused this. With no vehicles in a position to have flung a rock or other material and no overpasses in the area, we concluded it must've been a defect. I took the next exit and stopped in a gas station parking lot. We exited the truck and visually inspected the roof. The glass was indeed shattered. Further, the glass had appeared to failed outward as the remaining glass was directed away from the cab. There had been no prior indications of impending failure. There were no warning lights and the police were not called. Had a vehicle been close behind the outcome may have been worse as it would've been showered with debris. The vehicle is under warranty but GM has declined coverage, claiming it must've been a rock or something, even though that would've been impossible given the circumstances.
NHTSA ODI #11505403
Mileage unknown · Jul 5, 2022
Service Brakes
A persistent, very distracting alert saying "service trailer brakes"
NHTSA ODI #11472456
Mileage unknown · Mar 28, 2022
Service Brakes
The contact owns a 2018 GMC Sierra 3500. The contact stated after driving on a long downhill road at an undisclosed speed with his 2017 Highland Ridge 349 RV hooked to the vehicle, as he was reaching a leveling point and depressing the brake pedal to slow the vehicle, the brakes failed to operate as needed. The contact stated th…
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The contact owns a 2018 GMC Sierra 3500. The contact stated after driving on a long downhill road at an undisclosed speed with his 2017 Highland Ridge 349 RV hooked to the vehicle, as he was reaching a leveling point and depressing the brake pedal to slow the vehicle, the brakes failed to operate as needed. The contact stated that as he depressed the brake pedal further, the brake pedal overheated and would no longer respond properly. The contact stated that the vehicle was rated at 22,000-23,000 while the trailer was 14,300 pounds loaded maximum. The contact stated that the trailer currently weighed 11,000 pounds. There were no warning lights illuminated. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer who informed the contact that the braking system was operating properly. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA ODI #11458637
Mileage unknown · Apr 15, 2020
Service Brakes
APRIL 9TH 2020 I WAS OPERATING MY VEHICLE A 2018 GMC SIERRA 3500 DENALI EQUIPPED WITH THE DIESEL PACKAGE. I WAS TOWING A BOBCAT SKID STEER ON A TRAILER WITH A TOTAL WEIGHT OF APPROXIMATELY 4300LBS. I WAS TRAVELING AT ABOUT 45 MPH WHEN I ENCOUNTERED A RED LIGHT. WITH PLENTY OF ROOM TO STOP I APPLIED THE BRAKES AS NORMAL. THEY INI…
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APRIL 9TH 2020 I WAS OPERATING MY VEHICLE A 2018 GMC SIERRA 3500 DENALI EQUIPPED WITH THE DIESEL PACKAGE. I WAS TOWING A BOBCAT SKID STEER ON A TRAILER WITH A TOTAL WEIGHT OF APPROXIMATELY 4300LBS. I WAS TRAVELING AT ABOUT 45 MPH WHEN I ENCOUNTERED A RED LIGHT. WITH PLENTY OF ROOM TO STOP I APPLIED THE BRAKES AS NORMAL. THEY INITAILLAY GRABBED AND SLOW MY TRAVEL TO ABOUT 40 MPH. THEN OUT OF WHAT SEEMED NOWHERE THE BRAKE PEDAL RAPIDLY WENT TO THE FLOOR AND THE VEHICLE FREEWHEELED THROUGH THE LIGHT. I ATTEMPTED MULTIPLE TIMES TO EASE OFF THE PEDAL AND REAPPLY TO NO AVAIL. UPON ENTERING THE INTERSECTION I NEARLY CRASHED INTO A VEHICLE. WHEN I NEARLY I MEAN WITH INCHES. I IMMEDIATELY SLAMMED THE E-BRAKE BRINGING THE TRUCK TO A SKIDDDING HALT. AFTER DROPPING THE TRAILER OFF IN AN EMPTY PARKING LOT MY VEHICLE WENT TO MY LOCAL DEALER. THE SERVICE ADVISER WHO 1ST ENCOUNTERED THE VEHICLE EXPERIENCED THE ISSUE 1ST HAND.AFTER HAVING IT FOR NEARLY A WEEK THEY CALLED TODAY TO SAY 'THEY CAN'T FIND THE ANY ISSUES'. THAT MAKES THIS SITUATION EVEN MORE DANGEROUS. YOU'RE UNAWARE WHEN THIS CAN HAPPEN. THESE VEHICLES NEED TO HAVE A NEW RECALL IMMEDIATELY
NHTSA ODI #11321259
58,000 miles · Nov 20, 2019
Power TrainService BrakesSteering
I WAS DRIVING UP HILL THE TRUCK LOST POWER DIED/SHUTDOWN SO I HAD NO POWER STEERING NO POWER BRAKES WE LIVE ON A COUNTRY RURAL ROAD. HAD THE TRUCK TOWED TO KENDALL CHEVROLET IN EUGENE OREGON WHERE IT HAS BEEN SINCE NOVEMBER 2 WITH ELECTRICAL ISSUES THAT THEY ARE TRYING TO PINPOINT.
NHTSA ODI #11281407
16,068 miles · Nov 8, 2019
Electronic Stability Control (esc)Service BrakesSteering
TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH AND HAULING A TRAILER, THE ABS, SERVICE TRAILER BRAKE, SERVICE POWER STEERING, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST BRAKING FUNCTIONALITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE NOT TOWING A …
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TL* THE CONTACT OWNS A 2018 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 60 MPH AND HAULING A TRAILER, THE ABS, SERVICE TRAILER BRAKE, SERVICE POWER STEERING, AND SERVICE STABILITRAK WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST BRAKING FUNCTIONALITY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHILE NOT TOWING A TRAILER. THE VEHICLE WAS TAKEN TO BUSTER MILES CHEVROLET (1884 ALMON ST, HEFLIN, AL 36264, (256) 781-4536) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A WHEEL SPEED SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,068.
NHTSA ODI #11278880
Official recalls
6Oct 10, 2024
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Consequence & remedy
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
Feb 2, 2023
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence & remedy
Consequence: An engine stall increases the risk of a crash.
Remedy: Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.
Jul 1, 2021
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Consequence & remedy
Consequence: An electrical short-circuit can increase the risk of a fire.
Remedy: Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.
Apr 25, 2019
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Consequence & remedy
Consequence: A short-circuit may damage the engine components and increase the risk of fire.
Remedy: GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.
Feb 7, 2019
General Motors, LLC (GM) is recalling certain 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks equipped with gasoline engines and dual fuel tanks. The fuel-level sensor in the front tank may stick in a low-level position, allowing the rear tank to overfill the front tank.
Consequence & remedy
Consequence: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank, free of charge. The recall began July 30, 2019. GM's number for this recall is N182204190.
Sep 14, 2017
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗