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2004 GMC Sierra 3500

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

22 reports with mileage · 2 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes, Hydraulic. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports2 fire reports0 injury reports

What owners actually said

24 reports
117,000 miles · Dec 30, 2011
Fuel System, DieselService Brakes, Hydraulic

TL* THE CONTACT OWNS A 2004 GMC SIERRA 3500 HD. THE CONTACT STATED THAT THERE WAS A LARGE PUDDLE OF UNKNOWN FLUIDS UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FUEL LINE WAS SEVERELY CORRODED AND CAUSING DIESEL FUEL TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED THE CONTACT THAT…

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TL* THE CONTACT OWNS A 2004 GMC SIERRA 3500 HD. THE CONTACT STATED THAT THERE WAS A LARGE PUDDLE OF UNKNOWN FLUIDS UNDER THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE FUEL LINE WAS SEVERELY CORRODED AND CAUSING DIESEL FUEL TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED THE CONTACT THAT THE FUEL LINE NEEDED TO BE REPLACED DUE TO THE CORROSION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. UPDATED 02/03/12*LJ THE CONSUMER STATED THE VEHICLE HAS SINCE BEEN REPAIRED. THE BRAKE LINES WERE CORRODED AS WELL. UPDATED 02/08/12

NHTSA ODI #10441733

92,000 miles · Jul 17, 2011
Service Brakes, Hydraulic

BRAKE FAILURE DUE TO RUSTED OUT BRAKE LINES, ALSO ON-GOING SINCE TRUCK WAS NEW WITH ABS ENGAGING AT SLOW DOWN DUE TO CORRODED SENSORS. *TR

NHTSA ODI #10413190

149,411 miles · Apr 20, 2011
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2004 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THAT ALL EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS WERE MADE, THE FAILURE RECURRED.…

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TL* THE CONTACT OWNS A 2004 GMC SIERRA 3500. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE VEHICLE WAS THEN TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THAT ALL EIGHT FUEL INJECTORS WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS WERE MADE, THE FAILURE RECURRED. THE CONTACT STATED THE PREVIOUS OWNER OF THE VEHICLE EXPERIENCED THE SAME FAILURE AND HAD THE FUEL INJECTORS REPLACED. THE VEHICLE WAS THEN TRADED FOR ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 149,411.

NHTSA ODI #10396956

102,000 miles · Mar 23, 2011
Electrical SystemFire

FUSE BOX UNDER HOOD CAUGHT FIRE WHILE PARKED. *TR

NHTSA ODI #10392662

38,338 miles · Aug 18, 2010
Service Brakes, HydraulicSteering

TL* THE CONTACT OWNS A 2004 GMC PICK UP 3500. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE, THE PEDAL FELL FURTHER INTO THE FLOORBOARD THAN USUAL AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE RETAINER CHIP FOR THE HYDRO-BOOST AND BRAKE SWIT…

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TL* THE CONTACT OWNS A 2004 GMC PICK UP 3500. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE, THE PEDAL FELL FURTHER INTO THE FLOORBOARD THAN USUAL AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE RETAINER CHIP FOR THE HYDRO-BOOST AND BRAKE SWITCH WAS MISSING AT THE BRAKE PEDAL. THE DEALER REPLACED THE CLIP AND THE BRAKE SWITCH WAS REINSTALLED. IN ADDITION, WHILE TEST DRIVING THE VEHICLE THE DEALER ADVISED THAT THE STEERING WHEEL WAS PRODUCING AN ABNORMAL SOUND AND ADVISED THE CONTACT THAT THE LOWER BEARING ASSEMBLY WAS WORN. THE STEERING WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,338.

NHTSA ODI #10350376

30,000 miles · Jul 31, 2009
Fuel System, GasolineFire

TL*THE CONTACT OWNS A 2004 GMC SIERRA DORMAX DIESEL (NA). THE CONTACT STATED THAT THE FUEL INJECTORS PRODUCE WHITE SMOKE. OCASSIONALLY, THE VEHICLE BECOMES DIFFICULT TO START. THE CONTACT SERVICED THE INJECTORS EVERY 10,000 MILES, BUT THE FAILURE IS PERSISTENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY KEPT REPLACING THE …

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TL*THE CONTACT OWNS A 2004 GMC SIERRA DORMAX DIESEL (NA). THE CONTACT STATED THAT THE FUEL INJECTORS PRODUCE WHITE SMOKE. OCASSIONALLY, THE VEHICLE BECOMES DIFFICULT TO START. THE CONTACT SERVICED THE INJECTORS EVERY 10,000 MILES, BUT THE FAILURE IS PERSISTENT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY KEPT REPLACING THE INJECTORS, BUT TO NO AVAIL. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI #10278985

600 miles · Mar 23, 2009
Tires

TL*THE CONTACT OWNS A 2004 GMC SIERRA 3500. THE VEHICLE HAS POWER KING TOWMAX TIRES, SIZE LT235/80R16E. WHILE PULLING THE TRAILER AT 65 MPH, THE SIDEWALL ON THE PASSENGER TIRE BLEW OUT. NO REPAIRS HAVE BEEN MADE. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE MILEAGE WAS 600.

NHTSA ODI #10262837

73,000 miles · Jan 5, 2009
Electrical System

SPEEDOMETER ERRATICALLY SHOWS INCORRECT SPEED WHILE DRIVING. SOMETIMES DISPLAYING 120MPH OR 0MPH. VERY DANGEROUS AND SHOULD BE A MANDATORY RECALL CHECKED WITH DEALER AND WOULD COST $800.00 TO REPLACE BAD INSTRUMENT CLUSTER. ONLY HAS 73,000 MILES. *TR

NHTSA ODI #10253878

35,000 miles · Jul 8, 2008
Service Brakes, Electric

ANTI-LOCK BRAKE SENSORS ON THE FRONT OF MY 2004 GMC 3500 DUALLY DIESEL WERE MALFUNCTIONING CREATING EXTENDED LOW SPEED STOPS AT A STOPLIGHT, CAUSING MANY CLOSE CALLS IN REAR ENDING ANOTHER CAR. IT APPEARS THIS IS A COMMON PROBLEM ( SEE: HTTP://WWW.JSONLINE.COM/STORY/INDEX.ASPX?ID=358797 ). MY STATE IS EXCLUDED FROM ANY RECALL AN…

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ANTI-LOCK BRAKE SENSORS ON THE FRONT OF MY 2004 GMC 3500 DUALLY DIESEL WERE MALFUNCTIONING CREATING EXTENDED LOW SPEED STOPS AT A STOPLIGHT, CAUSING MANY CLOSE CALLS IN REAR ENDING ANOTHER CAR. IT APPEARS THIS IS A COMMON PROBLEM ( SEE: HTTP://WWW.JSONLINE.COM/STORY/INDEX.ASPX?ID=358797 ). MY STATE IS EXCLUDED FROM ANY RECALL AND I WAS CHARGED $440.00 TODAY TO FIX THIS. WE SALT OUR ROADS LIKE ANY OTHER NORTHERN STATE - THIS IS ABSURD! *TR

NHTSA ODI #10233513

40,000 miles · Apr 23, 2008
Service Brakes, HydraulicSteering

TL*THE CONTACT OWNS A 2004 GMC SIERRA 3500. WHILE ATTEMPTING A TURN, THE POWER STEERING AND POWER BRAKES FAILED. A MECHANIC STATED THAT THE POWER STEERING SHAFT SNAPPED AND CAUSED THE FAILURES. THE CONTACT HAS HAD THE POWER STEERING AND POWER BRAKES REPLACED ON FOUR SEPARATE OCCASIONS FOR THE SAME FAILURES. THE SPEED WAS UNK…

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TL*THE CONTACT OWNS A 2004 GMC SIERRA 3500. WHILE ATTEMPTING A TURN, THE POWER STEERING AND POWER BRAKES FAILED. A MECHANIC STATED THAT THE POWER STEERING SHAFT SNAPPED AND CAUSED THE FAILURES. THE CONTACT HAS HAD THE POWER STEERING AND POWER BRAKES REPLACED ON FOUR SEPARATE OCCASIONS FOR THE SAME FAILURES. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 67,000.

NHTSA ODI #10225510

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.