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2016 GMC Sierra 2500

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2016 GMC Sierra 2500 do not stand out strongly from the model-year median of 46.

About this comparison →
59Owner complaints

Model-year median: 46

5Recall campaigns

View recall details →

0Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
46
201330
201489
201559
201637
201735
201832
2019
Compare all Sierra 2500 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Steering
14Fuel/propulsion System
10Service Brakes
10Electrical System
9Engine
9
All reported categories
Unknown Or Other
7Air Bags
3Tires
3Electronic Stability Control (esc)
2Exterior Lighting
2Fuel System, Diesel
2Seat Belts
2Forward Collision Avoidance
1Power Train
1Visibility/wiper
1Wheels
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

27 reports with mileage · 32 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports1 injury reports

What owners actually said

59 reports
Mileage unknown · Jul 2, 2026
Electrical SystemUnknown Or Other

My HMI was "bricked" when onstar pushed an incompatible update when I changed the service plan. While driving the screen has intermittently turned off and on causing temporary unexpected loss of navigation functions, Bluetooth connectivity, and use of the back up camera. This causes a safety issue as the unexpected loss of dis…

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My HMI was "bricked" when onstar pushed an incompatible update when I changed the service plan. While driving the screen has intermittently turned off and on causing temporary unexpected loss of navigation functions, Bluetooth connectivity, and use of the back up camera. This causes a safety issue as the unexpected loss of display and connectivity has caused me to be unable to continue using hands free features during operation, and to no longer view behind the vehicle during entirety of backing. When I contacted OnStar support I was instructed to perform some troubleshooting and was then referred to the Connection Center Team. The CCT representative told me that my hardware was outdated and could not support the update. If a representative can confirm the problem retrospectivly, I think the representatives making changes to the service plan should also be able to proactively confirm incompatibility before causing the issue. There were no warnings. The issues first occured while I was driving on the day (6/25/26) my new plan began and the update was sent. I can make the HMI available for inspection upon request. I don't believe there is any actual issue with the hardware, just a negligent and incompatible software update.

NHTSA ODI #11747986

150,000 miles · Feb 23, 2026
Electrical System

The contact owns a 2016 GMC Sierra 2500. The contact stated that the horn was inoperable. The contact became aware of the failure when the horn failed to sound while locking the vehicle with the key fob. Upon investigation, the contact discovered that there were no recalls on the VIN related to the failure. Neither the dealer no…

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The contact owns a 2016 GMC Sierra 2500. The contact stated that the horn was inoperable. The contact became aware of the failure when the horn failed to sound while locking the vehicle with the key fob. Upon investigation, the contact discovered that there were no recalls on the VIN related to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

NHTSA ODI #11719983

Mileage unknown · Aug 2, 2025
Fuel/propulsion System

CP4 injection pump failure while driving nearly causing vehicle collision.

NHTSA ODI #11677925

Mileage unknown · Jun 19, 2025
Fuel/propulsion System

The CP4 pump failed while driving causing vehicle to stall. Upon failure, lost power to steering. Luckily we were on an access road for a rest area and not yet on the interstate. This resulted in a 14.5 thousand repair. No prior warning to pump failure. GM has recently settled a class action related to this pumps failure an…

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The CP4 pump failed while driving causing vehicle to stall. Upon failure, lost power to steering. Luckily we were on an access road for a rest area and not yet on the interstate. This resulted in a 14.5 thousand repair. No prior warning to pump failure. GM has recently settled a class action related to this pumps failure and has never recalled trucks with this pump to avoid failure.

NHTSA ODI #11668022

Mileage unknown · Jun 10, 2025
Fuel/propulsion System

My vehicles High Pressure Fuel Pump failed causing the vehicle to shutoff while driving. In addition, due to the engine shutting down while driving, the power steering quit working causing me to not be able to steer the vehicle. Thank you

NHTSA ODI #11666095

Mileage unknown · May 14, 2025
EngineFuel/propulsion System

My 2016 GMC Sierra 2500 with a 6.6-liter Duramax diesel V8 engine suffered a complete engine shutdown—an issue that is both hazardous and expensive to repair. Fortunately, mine failed in a parking lot. No warning lights or symptoms were present. Failure is instantaneous and can occur any time rendering the vehicle inoperable on…

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My 2016 GMC Sierra 2500 with a 6.6-liter Duramax diesel V8 engine suffered a complete engine shutdown—an issue that is both hazardous and expensive to repair. Fortunately, mine failed in a parking lot. No warning lights or symptoms were present. Failure is instantaneous and can occur any time rendering the vehicle inoperable on high-speed highways, Intersections, etc. Failure always leaves vehicle occupants stranded, creating an unsafe and dangerous situation. My vehicle was towed to a GMC dealer. Repair costs could be as high as $15,000. The 6.6-liter Duramax diesel V8 engine is equipped with a Bosch ‘CP4’ high-pressure fuel pump. These pumps are unreasonably fragile and prone to catastrophic failure causing instant contamination of the entire fuel system with metal shavings. General Motors has agreed to pay $35 million to settle with owners following a class action lawsuit that accused the company of installing defective Bosch CP4 high-pressure fuel pumps in certain Chevrolet and GMC pickup models. This action covered only owners in California, Florida, Illinois, Iowa, New York, Pennsylvania, or Texas.

NHTSA ODI #11660921

Mileage unknown · May 3, 2025
EngineFuel/propulsion System

Motor stopped dead while driving on a local Interstate Hwy. Was able to negotiate the truck out of traffic without crashing. Not an easy thing to do in speeding rush hour traffic. Had the truck towed to a reputable repair shop and discovered the CP4 fuel pump had failed and shattered throughout the fuel system. Repairs in the am…

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Motor stopped dead while driving on a local Interstate Hwy. Was able to negotiate the truck out of traffic without crashing. Not an easy thing to do in speeding rush hour traffic. Had the truck towed to a reputable repair shop and discovered the CP4 fuel pump had failed and shattered throughout the fuel system. Repairs in the amount of $13,520.30 incurred to get the truck back in service. The attached invoice includes $167.87 for other maintenance not related to the CP4 fuel pump repair. This is a known problem and safely hazard. A class action suit settlement is related to the CP4 fuel pump against multiple truck manufacturers. # [XXX] and can be found at [XXX] . Minnesota is not included in the class action and GM will not address my complaint. Why has this KNOWN safety issue not resulted in a recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11658680

Mileage unknown · Aug 24, 2024
Fuel/propulsion System

My high pressure fuel pump, cp4, went out with no warning while driving causing me to lose power. Was able to bring truck to stop safely but was stuck in middle of roadway.

NHTSA ODI #11610634

Mileage unknown · May 24, 2024
Fuel System, Diesel

The contact owns a 2016 GMC Sierra 2500. The contact stated that while stopped at a stop sign, an alert of "50% fuel range remaining" message appeared on the instrument panel. The contact stated afterwards while attempting to make a right turn the vehicle stalled and failed to restart. The contact had the vehicle towed to an ind…

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The contact owns a 2016 GMC Sierra 2500. The contact stated that while stopped at a stop sign, an alert of "50% fuel range remaining" message appeared on the instrument panel. The contact stated afterwards while attempting to make a right turn the vehicle stalled and failed to restart. The contact had the vehicle towed to an independent mechanic who advised contact the fuel pump needed to be replaced due to metal fragments entering the oil tank. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

NHTSA ODI #11590577

Mileage unknown · Feb 23, 2024
Electrical System

2016 GMC SIERRA SHARK FIN ANTENNA GETS WATER UNDER AND DESTROYS ONSTAR, NAVIGATION, AND COMPASS OPERATION. THIS IS RECALLED IN 2015 BUT DOES NOT INCLUDE 2016 THAT HAVE THE EXACT SAME PROBLEM.

NHTSA ODI #11573594

Official recalls

5

21V504000 · Air Bags:side/window:curtain:inflator

Jul 1, 2021

General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

Consequence & remedy

Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.

18V578000 · Service Brakes, Hydraulic:pedals And Linkages

Aug 30, 2018

General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence & remedy

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18278. Note: The vehicles in this recall need this additional remedy despite being covered by recall 16V069 for brake pedal loosening.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

16V069000 · Service Brakes, Hydraulic:pedals And Linkages

Feb 5, 2016

General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC Sierra 2500 and 3500 heavy duty trucks manufactured October 29, 2013, to February 1, 2016. On the affected vehicles, the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.

Consequence & remedy

Consequence: If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.

Remedy: GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 20760.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.