NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
48 reports91,000 miles · Mar 20, 2009
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. WHILE DRIVING BETWEEN 30-35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT FAILED TO STOP COMPLETELY AT A STOP SIGN. THE AIR BAGS FAILED TO DEPLOY DURING THE MASSIVE IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE POLI…
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TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. WHILE DRIVING BETWEEN 30-35 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT FAILED TO STOP COMPLETELY AT A STOP SIGN. THE AIR BAGS FAILED TO DEPLOY DURING THE MASSIVE IMPACT. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND FRONT PASSENGER SIDE OCCUPANT SUSTAINED MINOR INJURIES. THE VEHICLE WAS COMPLETELY DESTROYED AND WAS TOWED TO A COLLISION CENTER. THE OPPOSING VEHICLE SUSTAINED MODERATE DAMGES AND THE TWO OCCUPANTS WERE INJURED. THE FAILURE AND CURRENT MILEAGES WERE 91,000. UPDATED 04/21/09.*JB
NHTSA ODI #10262578
100,000 miles · Dec 1, 2008
Service Brakes, Hydraulic
AT LOW STOPPING SPEEDS ABS BRAKES KICK IN AND CANNOT STOP. *TR
NHTSA ODI #10250373
74,000 miles · Jun 11, 2007
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. WHILE DRIVING BETWEEN 3-10 MPH THE ABS ACTIVATED WHEN THE BRAKE WAS DEPRESSED. HE ALSO STATED THAT THE BRAKE PEDAL WOULD NOT GO DOWN NO MATTER HOW HE PRESSED. THE VEHICLE CONTINUED MOVING FORWARD. THERE IS A RECALL FOR THE SERVICE BRAKES (RECALL# 05V379000). THE CONTACT STATED THA…
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TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. WHILE DRIVING BETWEEN 3-10 MPH THE ABS ACTIVATED WHEN THE BRAKE WAS DEPRESSED. HE ALSO STATED THAT THE BRAKE PEDAL WOULD NOT GO DOWN NO MATTER HOW HE PRESSED. THE VEHICLE CONTINUED MOVING FORWARD. THERE IS A RECALL FOR THE SERVICE BRAKES (RECALL# 05V379000). THE CONTACT STATED THAT HE DISABLED THE ABS BY REMOVING THE FUSE. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 110,000.
NHTSA ODI #10192890
100,000 miles · Apr 18, 2007
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE HAS A LEAK IN THE BRAKE LINE THAT FLOWS BELOW THE FRAMEWORK. THIS FAILURE CAUSES THE VEHICLE TO LOSE BRAKING ABILITY. WHILE DRIVING 35 MPH IN DRY CONDITIONS, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE…
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TL*THE CONTACT OWNS A 2000 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE HAS A LEAK IN THE BRAKE LINE THAT FLOWS BELOW THE FRAMEWORK. THIS FAILURE CAUSES THE VEHICLE TO LOSE BRAKING ABILITY. WHILE DRIVING 35 MPH IN DRY CONDITIONS, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE CONTACT BROUGHT THE VEHICLE TO THE DEALER WHO FOUND RECALL # 00V345000 FOR THE SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS. THE CONTACT'S VEHICLE IS EXCLUDED FROM THE RECALL. HE ADDS BRAKE FLUID EVERYDAY TO ENSURE THE VEHICLE STOPS PROPERLY. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
NHTSA ODI #10188274
57,000 miles · Mar 28, 2007
Service Brakes, Hydraulic
PERIODICALLY, WITHOUT WARNING, THE BRAKES MALFUNCTION ON MY 2000 GMC SIERRA PICKUP. AFTER THE BRAKES ARE APPLIED, THE VEHICLE BEGINS SLOWING, THEN YOU CAN FEEL A SENSATION OF THE BRAKING ACTION RELEASING, NO MATER HOW HARD THE BRAKE PEDAL IS PRESSED. THE SENSATION IS LIKE SOME OF THE BRAKES HAVE LET GO AND ARE NOT LONGER BEING …
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PERIODICALLY, WITHOUT WARNING, THE BRAKES MALFUNCTION ON MY 2000 GMC SIERRA PICKUP. AFTER THE BRAKES ARE APPLIED, THE VEHICLE BEGINS SLOWING, THEN YOU CAN FEEL A SENSATION OF THE BRAKING ACTION RELEASING, NO MATER HOW HARD THE BRAKE PEDAL IS PRESSED. THE SENSATION IS LIKE SOME OF THE BRAKES HAVE LET GO AND ARE NOT LONGER BEING APPLIED. I HAVE HAD NO ACCIDENTS BUT THERE HAVE BEEN SEVERAL TENSE CLOSE SITUATIONS AT TEE INTERSECTION, WHICH COULD HAVE BEEN VERY BAD. THIS HAS OCCURRED SINCE THE VEHICLE WAS NEW. WE HAVE HAD IT IN FOR CORRECTION SEVERAL TIMES, BUT IT HAS NOT BEEN CORRECTED. IT SEEMS TO BE A PROBLEM IN THE ABS SYSTEM. GMC AND THEIR REPRESENTATIVES WERE UNABLE TO FIND THE PROBLEM WHILE THE AGE AND MILEAGE OF THE VEHICLE WERE WITHIN THE WARRANTY LIMITS AND NOW DO NOT WANT TO PAY FOR ANY DIAGNOSIS OF THE PROBLEM AND POSSIBLY ANY CORRECTION. THE LAST INCIDENT OCCURRED ON FEBRUARY 17, 2007.*JB
NHTSA ODI #10186426
70,000 miles · Nov 29, 2006
Fuel System, Other
FOR APPROXIMATELY 2 YEARS NOW (SINCE 2005),MY 2000 GMC FUEL GAUGE FLUCTUATES REGARDLESS HOW MUCH FUEL IS IN THE TANK. I CAN BE AT HIGHWAY SPEED AND GAUGE WILL GO TO EMPTY AND REMAIN THERE UNTIL I PLACE THE SHIFTER INTO NEUTRAL AND GAUGE NEEDLE WILL MOVE TO FUEL LEVEL. I'VE HAVE GONE TO GMC AND CHEVROLET SERVICE DEPTS. AND BOTH S…
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FOR APPROXIMATELY 2 YEARS NOW (SINCE 2005),MY 2000 GMC FUEL GAUGE FLUCTUATES REGARDLESS HOW MUCH FUEL IS IN THE TANK. I CAN BE AT HIGHWAY SPEED AND GAUGE WILL GO TO EMPTY AND REMAIN THERE UNTIL I PLACE THE SHIFTER INTO NEUTRAL AND GAUGE NEEDLE WILL MOVE TO FUEL LEVEL. I'VE HAVE GONE TO GMC AND CHEVROLET SERVICE DEPTS. AND BOTH SAID THEY ARE AWARE OF THIS PROBLEM AND THAT I WOULD NEED TO PURCHASE AND ADAPTER KIT FOR AROUND $150. I BELIEVE THAT THIS DEFECTIVE GAUGE PROBLEM SHOULD BE RECALLED SINCE THERE ARE MANY TRUCKS WITH THIS PROBLEM AND I BELIEVE GENERAL MOTORS IS AWARE OF THIS SINCE DEALERS HAVE BEEN HAVING THESE TYPES OF TRUCKS TAKEN IN FOR THIS REPAIR MAKING IT KNOWN THAT THERE ARE MANY MORE OUT THERE. THIS IS VERY UNSAFE ESPECIALLY WHEN PULLING AN 9000 LB. FIFTH DOWN THE INTERSTATE AT NIGHT AND NOT KNOWING HOW MUCH FUEL YOU HAVE AND SECOND HAVING TO PLACE THE SHIFTER INTO NEUTRAL TO MAKE IT GO BACK UP. WHEN TRUCK IS IN PARK AND IDLING AND GAUGE WILL GO TO EMPTY REGARDLESS OF HOW MUCH FUEL REMAINS THERE UNTIL THE SHIFTER IS PLACED IN NEUTRAL. PLEASE HELP IN ANY WAY POSSIBLE , I FEEL THIS IS VERY DANGEROUS SINCE I HAVE MY FAMILY WITH ME WHEN I TRAVEL. *JB
NHTSA ODI #10174703
72,500 miles · Nov 25, 2006
Service Brakes, Hydraulic
2000 GMC 2500 SIERRA BRAKE LINES RUSTING THROUGH AT FRAME CLIP NEAR LEFT FRONT WHEEL. ALL BRAKE LINES VERY RUSTED. *JB
NHTSA ODI #10174241
Mileage unknown · Dec 13, 2005
Service Brakes, Hydraulic
NO INCIDENT YET...EXTENSIVE RUST ON BRAKE LINES NEAR ENGINE...ALSO EXCESSIVE RUST PITTING ON BRAKE ROTORS. GM DEALER SAYS CAUSED BY SALT..TRUCK IS 2000 MODEL WITH LESS THAN 60,000 MILES. I AM AFRAID BRAKE LINES MAY RUPTURE PREMATURELY DUE TO EXCESSIVE RUST AND PITTING. INDEPENDENT MECHANICS VERIFY MY FEELINGS. *NM
NHTSA ODI #10145080
32,000 miles · Sep 12, 2005
Seats
DT: THE CALLER SAYS THERE IS A PIECE OF METAL ON THE LEFT SIDE OF THE DRIVER'S SEAT THAT CUTS INTO THE SEAT AND HIS CLOTHES. HE HAD THE SEAT REPLACED TWICE, BUT NOT THE PIECE OF METAL. IT IS LOCATED WHERE HE PIVOTS THE SEAT BACK. THE CALLER SAYS THE METAL IS REAL SHARP. HE SA DID NOT KNOW WHAT WAS CAUSING THE RIPS UNTIL A WEE…
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DT: THE CALLER SAYS THERE IS A PIECE OF METAL ON THE LEFT SIDE OF THE DRIVER'S SEAT THAT CUTS INTO THE SEAT AND HIS CLOTHES. HE HAD THE SEAT REPLACED TWICE, BUT NOT THE PIECE OF METAL. IT IS LOCATED WHERE HE PIVOTS THE SEAT BACK. THE CALLER SAYS THE METAL IS REAL SHARP. HE SA DID NOT KNOW WHAT WAS CAUSING THE RIPS UNTIL A WEEK AGO. DEALER AND MANUFACTURER SAID THE VEHICLE IS OUT OF WARRANTY AND THEY WILL NOT FIX IT FOR FREE. *AK
NHTSA ODI #10136196
Mileage unknown · Feb 1, 2005
Service Brakes, Hydraulic
SOMETIMES BRAKE PEDAL GETS VERY HARD AND BRAKES DO NOT WANT TO STOP VEHICLE. *BF THE CONSUMER BELIEVED THAT THE VEHICLE ABS ACTIVATED TOO SOON WHICH GREATLY INCREASED THE STOPPING DISTANCE. THE PROBLEM HAS OCCURRED WITH LIGHT BRAKING AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM.…
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SOMETIMES BRAKE PEDAL GETS VERY HARD AND BRAKES DO NOT WANT TO STOP VEHICLE. *BF THE CONSUMER BELIEVED THAT THE VEHICLE ABS ACTIVATED TOO SOON WHICH GREATLY INCREASED THE STOPPING DISTANCE. THE PROBLEM HAS OCCURRED WITH LIGHT BRAKING AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *NM
NHTSA ODI #10110835
NHTSA investigations
1PE04004 · Hydraulic Pump Shaft Failures
Opened Jan 8, 2004 · Closed Apr 30, 2004
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:pump
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.
Additional source detail variants (5)
Service Brakes, Hydraulic
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.
Service Brakes, Hydraulic:power Assist
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.
Service Brakes, Hydraulic:power Assist:hydraulic
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.
Steering:hydraulic Power Assist:pump
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.
Steering:hydraulic Power Assist System
THE PRELIMINARY EVAULATION IS BEING UPGRADED.DURING THE EA ODI WILL LIMITITS INVESTIGATION TO ONLY THOSE VEHICLES EQUIPPED WITH A HYDRO-BOOST SYSTEM, WHICH PROVIDES POWER ASSIST TO THE BRAKING AND STEERING SYTEMS.VACCUUM BRAKE BOOSTER VEHICLES ARE EXCLUDED.ODI HASEXPANDED THE SCOPE OF THE EA TO INCLUDE MODEL YEARS2003 AND 2004, ASDURING THE PE, ODI LEARNED THAT THE HYDROBOAST PUMPS WERE MODIFIED IN FEBRAURY 2004.THEREFORE,ODI HAS EXPANDED THE SCOPE TO INCLUDE THE ADDITIONAL MODEL YEARS.ODI'S IS CONCERNED BECAUSE THISISA SUDDEN FAILURE THAT AFFECTS TWO CRITICAL SYSTEMS OF THE VEHICLE, BRAKES AND STEERING, AT THE SAME TIME.THE ABILITY OF THE OPERATOR TO HANDLE THE DUAL FAILURES IS A CONCERN. FURTHER, THESE VEHICLES TEND TO BE WORK VEHICLES, WITH SOME OVER 10,000 POUNDS GVWR AND MANY EQUIPPED TO PULL LARGE TRAILERS.DUAL FAILURES OF HEAVILY LOADED VEHICLES AND VEHICLES PULLING TRAILERS FURTHER INCREASES THE SAFETY RISK.ODI PLANS TO CONDUCT TESTING TO QUANTIFY THE BRAKING AND STEERING PERFORMANCE DEGRADATION AND THE IMPACT ON SAFE VEHICLE CONTROL, WHEN A HYDROBOAST PUMP FAILS.
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