NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
11 reportsClear category filter7,500 miles · Aug 26, 2026
Electrical System
The contact owns a 2026 GMC Sierra 1500. The contact stated that while driving approximately 60 MPH, the transmission unexpectedly downshifted and the vehicle decelerated to 10 MPH. No warning light was illuminated. The contact pulled over to the shoulder of the road, and the vehicle was towed to a local dealer. The vehicle rema…
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The contact owns a 2026 GMC Sierra 1500. The contact stated that while driving approximately 60 MPH, the transmission unexpectedly downshifted and the vehicle decelerated to 10 MPH. No warning light was illuminated. The contact pulled over to the shoulder of the road, and the vehicle was towed to a local dealer. The vehicle remained with the dealer for additional diagnostic tests and unknown recurring failure codes. In addition, the contact stated that the failure worsened and occurred while his wife, sister-in-law, niece, and child were present inside the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 7,500.
NHTSA ODI #11759680
Mileage unknown · Aug 25, 2026
Electrical SystemEngine
What component or system failed or malfunctioned, and is it available for inspection upon request? The truck has lost power unexpectedly while driving, and lately I've also noticed some lag when I accelerate. The truck is available to be inspected. How was your safety or the safety of others put at risk? The truck suddenly lost…
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What component or system failed or malfunctioned, and is it available for inspection upon request? The truck has lost power unexpectedly while driving, and lately I've also noticed some lag when I accelerate. The truck is available to be inspected. How was your safety or the safety of others put at risk? The truck suddenly lost power while I was driving and told me to restart the vehicle. Losing power unexpectedly almost caused me to get stuck in an intersection and could have caused an accident in a busy shopping center. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I took it to the GMC dealership after the second time it happened, but they couldn't get it to do it again and said there were no codes showing. They told me to bring it back if it happens a third time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. I took it to the GMC dealership to have it checked after the second power-loss issue happened. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When it lost power, the truck prompted me to restart the vehicle. I have also recently started noticing some lag when accelerating and starting the vehicle. There was no warning before it happened.
NHTSA ODI #11759373
3,657 miles · Aug 24, 2026
Electrical System
The contact owns a 2026 GMC Sierra 1500. The contact stated that intermittently there was no sound while the turn signals were activated, and the radio and incoming calls failed to be audible. The issue often lasted all day or for an hour or two before returning to normal. The contact associated the failure GM Technical Service …
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The contact owns a 2026 GMC Sierra 1500. The contact stated that intermittently there was no sound while the turn signals were activated, and the radio and incoming calls failed to be audible. The issue often lasted all day or for an hour or two before returning to normal. The contact associated the failure GM Technical Service Bulletin: PIT6406 (or PIT6406F), but the dealer stated the vehicle was not included in the bulletin and refused further diagnostic tests. The vehicle was taken to a dealer to reprogram the Audio Control Module (ACM) because the software was outdated, despite the vehicle being brand new. The reprogramming was completed; however, the failure was not resolved. The manufacturer was notified of the issue. The failure mileage was 3,657.
NHTSA ODI #11759066
Mileage unknown · Aug 4, 2026
Electrical SystemEngineFuel/propulsion System
I was driving on 96 W. in slow traffic on the freeway when the vehicle put itself in neutral and shut off
NHTSA ODI #11754782
Mileage unknown · Jul 27, 2026
Electrical System
The telematics module for the OnStar system continues to stop working, I have had this truck in a dealership service center multiple times for them to reset the system (instead of replacing the defective parts). Along with the infotainment system not working properly (cuts in and out, blinks on/off, delay in actions) Doors unloc…
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The telematics module for the OnStar system continues to stop working, I have had this truck in a dealership service center multiple times for them to reset the system (instead of replacing the defective parts). Along with the infotainment system not working properly (cuts in and out, blinks on/off, delay in actions) Doors unlock while driving, front/rear cameras come on when I stopping at an intersection, I have given them documentation of the diagnostic reports from dealerships
NHTSA ODI #11753107
Mileage unknown · Jul 24, 2026
Electrical SystemVehicle Speed Control
6 month old, 9,000 miles 2026 Sierra 1500 with Duramax 3 liter suffered an engine control module failure 4 hours into a 12.5 hour drive home from family vacation. First a transmission service warning flashed, then an emissions system failure with a forced speed reduction warning. This happened with two children and a dog in the …
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6 month old, 9,000 miles 2026 Sierra 1500 with Duramax 3 liter suffered an engine control module failure 4 hours into a 12.5 hour drive home from family vacation. First a transmission service warning flashed, then an emissions system failure with a forced speed reduction warning. This happened with two children and a dog in the vehicle. OnStar did diagnotics and said I had to see a dealer. Fortunately one was nearby and they determined the engine control module needed to be replaced--but i was 8.5 hours' drive from home with kids and dog and would have had to stay for 2-4 days awaiting parts and repair. I traded the truck at the dealer for a new vehicle and drove that home. This was a major safety concern traveling with children and a dog on a nearly 100 degree day. And it was a brand new vehicle.
NHTSA ODI #11752717
Mileage unknown · Jul 7, 2026
Back Over PreventionElectrical System
No sound at different times. No way to reset issue. TSB issued May 14, 2026 for known issue. As of July 6, no estimate on repair. Blinkers make no sounds, Onstar can call but you cannot hear them. In event of accident, no communication.
NHTSA ODI #11748779
Mileage unknown · Mar 18, 2026
Electrical SystemSteeringUnknown Or Other
I had this truck as brand new for approximately 24 hours when it had a major failure. It had 450 miles on it at time of purchase, but was sold as new. While driving at 45MPH it had a check engine light, service power steering message, lost power steering, lane departure system failure, and reduced power amongst several other lig…
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I had this truck as brand new for approximately 24 hours when it had a major failure. It had 450 miles on it at time of purchase, but was sold as new. While driving at 45MPH it had a check engine light, service power steering message, lost power steering, lane departure system failure, and reduced power amongst several other lights on the dash. I limped the truck into a gas station parking lot. After turning the truck off, it would not restart. I unhooked the battery for a minute and hooked it back up. The truck did restart with no messages or check engine light. I was able to safely get it to the dealership. As a result of this issue, I forced the dealership to cancel the trade.
NHTSA ODI #11725387
Mileage unknown · Feb 19, 2026
Electrical SystemEnginePower Train
Vehicle stalled in busy intersection in McKinney Texas , unable to start are shift into a neutral position on transmission to remove from extreme dangerous intersection, sheriff advised that road side assistance that was contacted is not going to be in time (90min)to keep from causing an ongoing traffic backup , sheriff dispatc…
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Vehicle stalled in busy intersection in McKinney Texas , unable to start are shift into a neutral position on transmission to remove from extreme dangerous intersection, sheriff advised that road side assistance that was contacted is not going to be in time (90min)to keep from causing an ongoing traffic backup , sheriff dispatched their own towing service to resolve the situation from getting extremely dangerous .vehicle and my wife was towed to McKinney Buick gmc dealership.
NHTSA ODI #11719035
Mileage unknown · Jan 11, 2026
Electrical SystemEngineFuel/propulsion System
2026 Sierra 1500 AT4 with 3.0L Duramax Diesel. Three major issues. 1. 2960 miles, thrust bearing failure caused low oil pressure and internal damage. Vehicle needs complete engine replacement. The truck is still at the dealer with no ETA on engine arrival and replacement. 2. Vehicle has severe electrical issues. battery rep…
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2026 Sierra 1500 AT4 with 3.0L Duramax Diesel. Three major issues. 1. 2960 miles, thrust bearing failure caused low oil pressure and internal damage. Vehicle needs complete engine replacement. The truck is still at the dealer with no ETA on engine arrival and replacement. 2. Vehicle has severe electrical issues. battery replaced on second day of ownership due to over charge and smoking. The truck would randomly lose the ability to produce sound through infotainment system on start. This includes warning sounds and audible turn signal sound. Dealer said it’s caused by faulty Amp which was replaced. 3. The truck shut off (full system shutdown) and the transmission failed over to neutral while driving on the highway and failed to restart. Barely restarted on second attempt. Dealer has no idea why it is doing it. However the vehicle was throwing multiple code related to transmission module failure, brake module failure, transmission module failure, etc.
NHTSA ODI #11710215
Official recalls
2May 7, 2026
General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.
Consequence & remedy
Consequence: Front or rear wheel lockup increases the risk of a crash.
Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
Feb 26, 2026
General Motors has decided that certain 2027 Chevrolet Bolt EV, 2025-2026 Cadillac OPTIQ, Chevrolet Colorado, Equinox EV, GMC Canyon, 2026 Buick Enclave, Envision, Cadillac CT5, Escalade, Escalade ESV, Escalade IQ, Escalade IQL, LYRIQ, VISTIQ, Chevrolet Blazer EV, Corvette Convertible, Corvette Coupe, Corvette Convertible E-Ray, Equinox, Silverado 1500, 2500, 3500, Silverado EV, Suburban 1500, Tahoe, Traverse, GMC Acadia, Hummer EV Pickup, Hummer EV SUV, Sierra 1500, 2500, 3500, Sierra EV, Terrain, Yukon, and Yukon XL vehicles. The radio may not have been set to the correct status to download the electronic owner's manual during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Protection.”
Consequence & remedy
Consequence: Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
Remedy: Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗