NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
353 reports26,000 miles · Nov 23, 2018
Vehicle Speed Control
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOC…
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TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, WAITED APPROXIMATELY TWENTY MINUTES, AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO FINDLAY CHEVROLET BUICK GMC (928-754-3400, LOCATED AT 2565 LAUGHLIN VIEW DR, BULLHEAD CITY, AZ 86429) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
NHTSA ODI #11153321
1,500 miles · Nov 13, 2018
Unknown Or Other
VEHICLE CAME WITH FRONT COLLISION AVOIDANCE SYSTEM AND LANE DEPARTURE THEY DON'T WORK..IN MOTION IF I RELIED ON EITHER SYSTEM I'D BE DEAD...BEEN BACK TO DEALER SEVERAL TIMES ABOUT PROBLEM THEY JUST KIND OF LAUGH
NHTSA ODI #11151293
23,500 miles · Nov 2, 2018
Power Train
TOWING A 5900# RV TRAILER WITHIN THE SPECIFIED 7600# TOW WEIGHT CAPACITY, CAUSED THE TRANSMISSION TO OVERHEAT AND FREE SPIN WITHIN 10 MILES OF TRAVEL. TRANSMISSION OVERHEATING OCCURRED WHEN TOWING (285+), WHEN NOT TOWING BUT IN TOW MODE (264), & WHEN DRIVING (241). DEALER AND GMC TECH'S DO NOT HAVE A CORRECTION FOR THE TRANSMISS…
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TOWING A 5900# RV TRAILER WITHIN THE SPECIFIED 7600# TOW WEIGHT CAPACITY, CAUSED THE TRANSMISSION TO OVERHEAT AND FREE SPIN WITHIN 10 MILES OF TRAVEL. TRANSMISSION OVERHEATING OCCURRED WHEN TOWING (285+), WHEN NOT TOWING BUT IN TOW MODE (264), & WHEN DRIVING (241). DEALER AND GMC TECH'S DO NOT HAVE A CORRECTION FOR THE TRANSMISSION OPERATING ABOVE RANGE. V6 ENGINE W 6 SPEED AUTOMATIC TRANSMISSION. TRAVELING AT 60MPH. WEATHER TEMPERATURE LOW 80'S. LEAVING THE OWNER IN THE ROAD WITH THEIR RV WAITING FOR 20 MINUTES FOR THE TRANSMISSION TO COOL DOWN SO IT CAN BE MOVED OFF THE ROAD, IS NOT SAFE.
NHTSA ODI #11145025
10 miles · Oct 25, 2018
Unknown Or Other
VIBRATION AT SPEED OF 60MPH. SINCE DAY OF PURCHASE.
NHTSA ODI #11142668
13,000 miles · Sep 16, 2018
SteeringInjury
ON AUGUST 24TH 2018 WHILE DRIVING MY NEW 2017 GMC SIERRA THRU WEST BRANCH MICHIGAN THE POWER STEERING FAILED AND COMPLETELY WENT OUT. I COULD BARELY GET THE VEHICLE OFF OF THE ROAD SAFELY. STEERING THE TRUCK WAS ALMOST IMPOSSIBLE. I CALLED THE GMC DEALER AND THE SERVICE DEPARTMENT PERSON SAID TO TURN OFF THE VEHICLE, WAIT A BIT…
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ON AUGUST 24TH 2018 WHILE DRIVING MY NEW 2017 GMC SIERRA THRU WEST BRANCH MICHIGAN THE POWER STEERING FAILED AND COMPLETELY WENT OUT. I COULD BARELY GET THE VEHICLE OFF OF THE ROAD SAFELY. STEERING THE TRUCK WAS ALMOST IMPOSSIBLE. I CALLED THE GMC DEALER AND THE SERVICE DEPARTMENT PERSON SAID TO TURN OFF THE VEHICLE, WAIT A BIT AND RESTART THE TRUCK. I DID THIS AND EVERYTHING REENGAGED. A WHILE LATER DOWN THE ROAD IT HAPPENED AGAIN. POWER STEERING SHUT DOWN. THIS VEHICLE IS A REPLACEMENT VEHICLE WE CHOSE AFTER OUR NEW 2016 GMC SIERRA CONTINUED TO SHUT DOWN OVER 30 TIMES WITH ECM PROBLEMS WHILE DRIVING AT ALL SPEEDS. MY WIFE WAS TERRIFIED AND RELUCTANT TO EVER DRIVE THAT VEHICLE AFTER THAT. AFTER MANY HURDLES, GMC DECIDED TO EXCHANGE THE TRUCK WITH OUR CURRENT 2017 GMC SIERRA THAT WE HAVE NOW. THIS 2017 GMC SIERRA HAS LOST ITS POWER STEERING OVER15 TIMES WHILE UNDERWAY DRIVING. THANK GOD IT WASN'T EVER MY WIFE DRIVING. ITS BAD ENOUGH FOR HER TO BE A PASSENGER NOW WHEN THE STEERING GOES OUT AS WELL. SHE IS TERRIFIED, AND I AM VERY LEARY AND CONCERNED ABOUT THIS HAPPENING AT ANY TIME AT ANY SPEED WITHOUT WARNING. IT HAS ALSO HAPPENED AT HIGHER SPEEDS. ON SEPTEMBER 1, 2018 WHILE MAKING A RIGHT HAND TURN FROM M-65 ON TO MAPLE RIDGE RD WHITTEMORE, MICHIGAN, THE POWER STEERING WENT OUT AGAIN AND THE STEERING WHEEL WHIPPED BACK TO THE LEFT SO HARD AND FAST I COULD BARELY CONTROL THE VEHICLE TO MANEUVER. I ALSO SUFFERED A SERIOUS LEFT SHOULDER INJURY THAT I CONTINUE TO SUFFER WITH. MY WIFE IS LITERALLY DEATHLY AFRAID TO DRIVE THIS TRUCK. I AM AFRAID THAT I MAY KILL SOMEONE OR MYSELF AND WIFE WITH THIS DANGEROUS TRUCK. WHILE DRIVING THE VEHICLE TO THE DEALER AFTER THE POWER STEERING RESET AFTER I TURN IT OFF, FROM THE DAY BEFORE. IT LOST POWER STEERING AGAIN AT 65 MPH. REPAIRS HAVE BEEN MADE TO THE ECM AND POWER STEERING MODULE FROM DEALER PATSY LOU WILLIAMSON BUICK GMC
NHTSA ODI #11129770
13,300 miles · Jun 15, 2018
Power Train
I BOUGHT THIS TRUCK USED WITH 12,918 MILES ON IT, APRIL 2018. WHEN DRIVING(ESPECIALLY ON HIGHWAY), AND CHANGING SPEEDS, TRANSMISSION CLUNKS AND LURCHES-AUTOMATIC TRANSMISSION. IT SOUNDS AND FEELS AS IF DRIVE TRAIN WILL FALL OUT. I HAVE TAKEN IT TO DEALER TWICE. THE FIRST TIME, THEY KEPT IT FOR 3 DAYS, THE SECOND TIME, FOR ONE. T…
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I BOUGHT THIS TRUCK USED WITH 12,918 MILES ON IT, APRIL 2018. WHEN DRIVING(ESPECIALLY ON HIGHWAY), AND CHANGING SPEEDS, TRANSMISSION CLUNKS AND LURCHES-AUTOMATIC TRANSMISSION. IT SOUNDS AND FEELS AS IF DRIVE TRAIN WILL FALL OUT. I HAVE TAKEN IT TO DEALER TWICE. THE FIRST TIME, THEY KEPT IT FOR 3 DAYS, THE SECOND TIME, FOR ONE. THE MECHANIC IS ABLE TO REPLICATE THE NOISE/LURCHING, BUT THEY ARE UNABLE TO FIND A CAUSE OR CORRECTION. THEY TELL ME IT IS NOT DANGEROUS, BUT I AM CONCERNED THAT THE NOISE/MOVEMENT, COULD CAUSE MYSELF OR ANOTHER FAMILY MEMBER TO SWERVE OR BRAKE HARD AND CAUSE AN ACCIDENT. THE MECHANIC HAS TRIED "UPDATING THE SOFTWARE" BUT THAT DID NOT FIX IT. SEVERAL OTHER GMC SIERRA OWNERS TELL ME THEY HAVE HAD SAME PROBLEM.
NHTSA ODI #11101973
1,000 miles · Jun 1, 2018
Power Train
WHEN DRIVING AT SLOW PARKING LOT SPEEDS OR WHEN COMING TO A COMPLETE STOP THE VEHICLE INTERMITTENTLY LUNGES, SURGES OR JOLTS, CAUSING THE VEHICLE TO MOVE FORWARD OR BACKWARDS UNANTICIPATED. SOMETIMES THE JOLT FEELS LIKE ANOTHER VEHICLE HAS HIT THIS VEHICLE FROM THE REAR, AGAIN CAUSING IT TO LUNGE FORWARD.
NHTSA ODI #11099191
11,000 miles · May 14, 2018
Service BrakesSteeringVehicle Speed Control
VEHICLE HAS HARD SHIFT AT 5-6 MPH. DEALER STATED COULD NOT FIND ISSUE, AND REFLASHED TCM.APPROX MONTH LATER, AT 10K MILES, TRUCK HARD SHIFTED FROM RED LIGHT ON HIGHWAY, ONCE UP TO 45 MPH, SHUTDOWN. STEERING WHEEL LOCKED UP, NO BRAKES, NO CONTROL OF VEHICLE AT 45-50 MPH.DEALER KEPT FOR ONE WEEK, STATED LOOSE CABLE ON STARTER FRO…
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VEHICLE HAS HARD SHIFT AT 5-6 MPH. DEALER STATED COULD NOT FIND ISSUE, AND REFLASHED TCM.APPROX MONTH LATER, AT 10K MILES, TRUCK HARD SHIFTED FROM RED LIGHT ON HIGHWAY, ONCE UP TO 45 MPH, SHUTDOWN. STEERING WHEEL LOCKED UP, NO BRAKES, NO CONTROL OF VEHICLE AT 45-50 MPH.DEALER KEPT FOR ONE WEEK, STATED LOOSE CABLE ON STARTER FROM BATTERY. EXACTLY 1K MILES LATER (5 WEEKS), NOW AT 11K MILES, TRUCK HARD SHIFTED AT 5-6MPH, AND AT 45-50 MPH TRUCK TRIED TO SHIFT IN 4WD. ALL LIGHTS ON DASH CAME ON AS A RESULT. DEALER HAS CURRENTLY HAD THE TRUCK FOR TWO WEEKS AND CAN NOT FIND ISSUE. THEY SUPPOSEDLY CONSULTED GM, AND INSTEAD OF SENDING AN EXPERT TECH TO HELP DEALER FIND ISSUE, ADVISED DEALER TO REPLACE ECM. REPLACING ECM IS THE GENERAL ANSWER TO NOT SURE WHAT IS WRONG. THIS TRUCK IS A SAFETY ISSUE, AS WHEN IT SHUTS OFF GOING 45-50 MPH THERE IS NO CONTROL OR BRAKES OPERATIONAL ON THE VEHICLE. GM WILL REPLACE THE ECM, AND JUST LIKE RIGHT NOW, WILL NOT BE ABLE TO REPLICATE THE PROBLEM, AND EXPECT ME AS THE CONSUMER TO TAKE DELIVERY BACK OF THE VEHICLE. CURRENTLY ALL OF MY DOCUMENTATION IS IN THE DASH OF THIS TRUCK, AT THE DEALERSHIP. TRYING TO DETERMINE HOW MYSELF AS THE CONSUMER CAN HELP ENSURE THIS SAFETY ISSUE IS CORRECTED, AND NOT PASSED ON.
NHTSA ODI #11093687
12,100 miles · May 8, 2018
Steering
I WAS TURNING AROUND A CURB AT A FAST FOOD WHEN SUDDENLY THE STEERING WHEEL JERKED OUT OF MY HANDS THE OPPOSITE WAY I WAS TURNING THE SLIGHTLY BACK AGAIN. WHEN I TRIED TO REGAIN CONTROL IT DID IT AGAIN. I PAUSED AND WAS THEN PERMITTED TO COMPLETE MY TURN. I THEN EXPERIENCED IT AGAIN ABOUT A WEEK LATER WHILE BACKING INTO A PARKIN…
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I WAS TURNING AROUND A CURB AT A FAST FOOD WHEN SUDDENLY THE STEERING WHEEL JERKED OUT OF MY HANDS THE OPPOSITE WAY I WAS TURNING THE SLIGHTLY BACK AGAIN. WHEN I TRIED TO REGAIN CONTROL IT DID IT AGAIN. I PAUSED AND WAS THEN PERMITTED TO COMPLETE MY TURN. I THEN EXPERIENCED IT AGAIN ABOUT A WEEK LATER WHILE BACKING INTO A PARKING SPOT. UPON COMPLETION OF MY APPOINTMENT I IMMEDIATELY DROVE STRAIGHT TO THE DEALERSHIP WHERE I HAD PURCHASED THE TRUCK NEW A YEAR AGO AND INQUIRED OF ANY RECALLS OR PROBLEMS OF THE STEERING DOING THIS AND THE SERVICE GENTLEMAN LOOKED ON THE COMPUTER AND SAID NO. I HAVE MADE AN APPOINTMENT FOR THE FOLLOWING WEEK TO TAKE IT IN TO DIAGNOSIS THE PROBLEM. I WILL NOT KNOW THE OUT COME TILL THEN, BUT SINCE IT HAS HAPPENED TWO MORE TIMES. THE SITUATION SEEMS TO HAPPEN AT SLOW SPEED( THANK GOD) AND WHILE TURNING SHARPLY. IT IS DANGEROUS AT ANYTIME WHEN THE VEHICLE IS NOT UNDER CONTROL.
NHTSA ODI #11092455
648 miles · Feb 14, 2018
SuspensionWheels
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CREST AUTO WORLD AT (603) 356-5401 LOCATED ON 802 EASTMAN RD, CENTER CONWAY, NH 03813 WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED…
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TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500. WHILE DRIVING 75 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CREST AUTO WORLD AT (603) 356-5401 LOCATED ON 802 EASTMAN RD, CENTER CONWAY, NH 03813 WHERE NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO ROBERTSON'S GMC TRUCK AT (508) 273-2935 LOCATED ON 2680 CRANBERRY HWY, WAREHAM, MA 02571 WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES NEEDED TO BE REPLACED. ALL FOUR TIRES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO THE NHTSA HOTLINE WITHOUT NOTICE. THE APPROXIMATE FAILURE MILEAGE WAS 648.
NHTSA ODI #11072962
Official recalls
5Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Aug 3, 2017
General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Consequence & remedy
Consequence: If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.
Remedy: GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.
Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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