Power Train. Review the 117 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 100 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 58 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports4 fire reports6 injury reports

Unknown Or Other complaints

35 reports

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Mileage unknown · Mar 11, 2024

Electrical SystemUnknown Or Other

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on [XXX], i remote started my vehicle about 10 minutes prior to leaving work. when i left and walked out to my truck i opened the driver side door and noticed smoke in the vehicle and an odd smell. upon looking around the truck i heard a loud pop and the passenger side of the rear sliding back glass shattered. upon further investigation this has been an ongoing issue with gm trucks and even 159,000 have been recalled in Canada and there has been no recall issued in the United States. the major safety concern is that in the back seat of my vehicle i have two car seats for each of my toddler aged sons. i am just thankful that neither one of them were in the vehicle when this happened. i brought the vehicle to the dealership and they told me that there was indeed a short in the wiring going to the back sliding window and defroster but there was nothing they could do other than replace the glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11576664

Mileage unknown · Jan 26, 2024

Unknown Or Other

The info system starts to change screens and jump around. We had it on navigate it locked the screen. You couldn't touch anything then. It started messing with the controls on the -Changing it from the speedometer to music and again would not allow you to touch anything calibrated or anything along those lines. After googling i…

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NHTSA ODI #11568131

Mileage unknown · Dec 14, 2023

Unknown Or Other

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This complaint is about General Motors not allowing their Dealer Marty's Chevrolet of Bourne Ma. to recalibrate the odometer and speedometer and other parameters in the computer to match new 18"wheels and tires. The truck was built and set up for 20" wheels from the Factory. The previous owner installed 22" wheels immediately after leasing the vehicle. They never adjusted the computer for this change and as a result the odometer reading read 28700 when I purchased it in August 2023. As a result the engine hours do not correlate to the low miles and the speedometer reading is incorrect. This truck has about 75 to 80 thousand actual miles. When Marty's installed the new wheels that I bought, GM refused to authorize the computer adjustments for the new wheels. GM previously required this adjustment, but no longer does it. This is a safety risk and actual fraud because of the inaccurate miles recorded. I hope you can require them to authorize this adjustment.Attached is an old instruction from GM to dealers for this wheel size change work order.

NHTSA ODI #11560067

Mileage unknown · Jun 19, 2023

Unknown Or Other

A/c just immediately went hot while driving. There is a crack in the condenser weld on the upper right front drivers side. Will be at the dealer next Monday.

NHTSA ODI #11527803

Mileage unknown · Dec 6, 2022

Electrical SystemService BrakesUnknown Or Other

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I purchased my vehicle in January 2022. On 11/18/22 I captured a photo across my dash stating that the trailer brake system needed to be serviced (photo attached) . This was the second time this message appeared within days. The vehicle continued to beep and flash for a long period of time clearing out my dash screen making it UNSAFE TO DRIVE. The beeping noise startled me, almost causing an accident on the freeway. I did not know what the warning meant as I wasn't towing a trailer. I wasn't towing anything and could not turn off the beeping sound or the flashing screen, in spite of hitting the dismiss button. I don't know why the message continued to go on and assuming there is an electrical shortage somewhere with the wiring. This needs to be recalled and fixed as it is a manufacturer issue. I do not have any aftermarket parts installed in this vehicle. This same alert message appeared again yesterday 12/5/22 as I was driving back from the airport. It continued for almost 2 hours while on the freeway and again I was not pulling or towing anything. I pulled over, checked my tailgate, turned off the vehicle and turned it back on and the message continued until I got home. It is very alarming and annoying and scared me. This is a big safety hazard and almost caused an accident again as the alert is very loud and flashes across, clearing out your screen, causing you to take your eyes off traffic looking ahead. This time, I was traveling in heavy traffic. Please investigate this further. Thank you

NHTSA ODI #11496216

Mileage unknown · Aug 22, 2022

StructureUnknown Or Other

The paint has substantial flaking/ easy scratching casting spots down to primer and bare metal

NHTSA ODI #11480641

Mileage unknown · Aug 19, 2022

Unknown Or Other

My air conditioning condenser has a leak and leaked all my refrigerant out of the system. From my research and talking to the dealership mechanic, it is a problem GM refuses to do anything about unless your vehicle is under warranty, and they are aware this is a big problem, numerous complaints.

NHTSA ODI #11480169

Mileage unknown · Aug 18, 2022

Unknown Or Other

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I live in Corona CA where the temperatures easily exceed 100f in the summer months. I was picking my kids up from school yesterday and the AC started blowing warm air. We had to open the windows which brought in even warmer air into the cab. After a little research online, I found there are numerous Sierra owners experiencing the same issue. 99% of the failed AC is due to a "weak weld on the condenser."(see attached photo) Unfortunately, I could not find any recalls or TSBs related to this problem. With the exorbitant amount of Sierra owners experiencing the same-exact-issue, GM MUST be aware of this issue. This should be determined a safety recall, since this is a passenger vehicle, manufactured to provide safe in-cab temperatures for human beings.

NHTSA ODI #11480033

Mileage unknown · Aug 9, 2022

Fuel/propulsion SystemPower TrainUnknown Or Other

Cold start after vehicle sits for a while vehicle shark bites and stutters. When you try and drive vehicle before it’s been warmed up significantly. It’s a safety concern because it feels very danger and could cause an accident. Alamo At caused my truck to stall out the other day with my children in it and a large accident. Deal…

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NHTSA ODI #11478493

Mileage unknown · Jul 14, 2022

Service BrakesUnknown Or Other

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The trailer brake system on my vehicle suddenly stopped working. I was alerted by a continuous chime and message saying "Service Trailer Brake System." My brakes stopped working and made it difficult for me to stop my vehicle and loaded trailer. It was very frightening because I had lost all trailer braking function and feared I would not be able to stop my vehicle. In addition, the chime and message are non stop and very distracting and cause some components of my dashboard to be inaccessible making things more dangerous. Unfortunately, the distracting and frustrating chime and message continue even without a trailer attached.

NHTSA ODI #11474000

Official recalls

19V761000 · Electronic Stability Control (esc); Service Brakes; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring

Oct 24, 2019

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Consequence & remedy

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Additional source detail variants (3)

Service Brakes

Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring

Electronic Stability Control (esc)

19V645000 · Service Brakes, Hydraulic:power Assist:vacuum

Sep 6, 2019

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Consequence & remedy

Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

17V487000 · Child Seat:tether: Connector/clip

Aug 3, 2017

General Motors LLC (GM) is recalling certain 2017 Chevrolet Silverado 1500, and GMC Sierra 1500 trucks. The owner's manual for the affected vehicles may be missing instructions on how to use the tether anchorage and child restraint anchorage systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: If the instructions are missing from the owner's manual, the child seat may be installed incorrectly and not be properly secured, increasing the risk of injury in a crash.

Remedy: GM will notify owners, and dealers will provide a corrected insert for the owners manual, free of charge. The recall began on September 25, 2017. Owners may contact GM customer service at 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 17307.

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Air Bags:frontal

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.