NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
100 reportsClear category filter4,400 miles · Dec 18, 2019
Service BrakesCrash
2 TIMES NOW MY TRUCK BRAKES DID NOT WORK. I MEAN, THEY LITERALLY DIDNT WORK. THE FIRST TIME IT HAPPENED MY PICKUP ALMOST HIT MY HOUSE. THE SECOND TIME IT HAPPENED THE PICKUP HIT ANOTHER VEHICLE AT MY HOME CAUSING DAMAGE TO BOTH VEHICLES. I AM CURRENTLY IN FEAR OF DRIVING THIS PICKUP TRUCK DO TO THESE 2 BRAKE FAILURES. WILL THE N…
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2 TIMES NOW MY TRUCK BRAKES DID NOT WORK. I MEAN, THEY LITERALLY DIDNT WORK. THE FIRST TIME IT HAPPENED MY PICKUP ALMOST HIT MY HOUSE. THE SECOND TIME IT HAPPENED THE PICKUP HIT ANOTHER VEHICLE AT MY HOME CAUSING DAMAGE TO BOTH VEHICLES. I AM CURRENTLY IN FEAR OF DRIVING THIS PICKUP TRUCK DO TO THESE 2 BRAKE FAILURES. WILL THE NEXT CRASH ACTUALLY HURT SOMEONE? GMC NEEDS TO REPAIR THESE BRAKE FAILURE ISSUES. AGAIN, THERE WAS ABSOLUTELY NO BRAKES EVEN THOUGH I PRESSED ON THE BRAKE PEDAL AS HARD AS I COULD. THE PROPERTY DAMAGE AMOUNT FROM THE SECOND BRAKE FAILURE IS WELL OVER $2,000.00. PLEASE HAVE GMC REPAIR/FIX THIS PROBLEM SO I CAN DRIVE MY PICKUP WITHOUT WORRY AND MORE DAMAGE.
NHTSA ODI #11289849
50,750 miles · Nov 22, 2019
Service Brakes
BRAKES HAD ALREADY BEEN REPAIRED BY DEALER UNDER RECALL PRIOR TO THIS INCIDENT. FOR SEVERAL WEEKS I NOTICED PROBLEMS. THE HILL ASSIST WOULD NOT HOLD EVEN WHEN BRAKING THE TRUCK ROLLED BACK ON HILLS. THE PETAL WOULD FEEL HARD LIKE SOMETHING WAS KEEPING IT FROM DEPRESSING. FINALLY, THE BRAKES FAILED AGAIN WHILE I WAS IN LINE AT A …
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BRAKES HAD ALREADY BEEN REPAIRED BY DEALER UNDER RECALL PRIOR TO THIS INCIDENT. FOR SEVERAL WEEKS I NOTICED PROBLEMS. THE HILL ASSIST WOULD NOT HOLD EVEN WHEN BRAKING THE TRUCK ROLLED BACK ON HILLS. THE PETAL WOULD FEEL HARD LIKE SOMETHING WAS KEEPING IT FROM DEPRESSING. FINALLY, THE BRAKES FAILED AGAIN WHILE I WAS IN LINE AT A FAST FOOD RESTAURANT. ONE SECOND THEY WORKED, THE NEXT THEY DID NOT! I WAS MOVING SLOWLY AND ABLE TO PUT IT IN PARK. GOT OUT AND ASKED FOR HELP MOVING IT OUT OF LINE AND INTO A PARKING SPOT. I PUT IT BACK IN GEAR ONCE PEOPLE HAD STOPPED CROSS TRAFFIC AND ROLLED SLOWLY INTO A PARKING SPOT. APPROACHING THE LIGHT POLE, I DEPRESSED THE BRAKE AGAIN AND IT WOULD NOT DEPRESS. THERE WAS A SCRAPING SOUND AND I PUMPED THEM SEVERAL TIMES, BUT IT DIDN'T FEEL LIKE THERE WAS ANY GIVE AT ALL. I ROLLED TO CURB AND PUT INTO PARK. I HAD THE TRUCK TOWED TO DEALER, TRADED IT FOR ANOTHER CAR AND NEVER DRIVE AGAIN. DATE WAS NOVEMBER 15, 2019. 8:30 AM. THE TRUCK HAD APPROXIMATELY 50,750 MILES ON IT. VERY SCARY AND DANGEROUS AS THERE WERE MANY PEDESTRIANS INCLUDING CHILDREN IN PARKING LOT AND USING CROSSWALK WHICH TRANSECTS DRIVE LANE. THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED AT DEALER JUST A FEW WEEKS BEFORE, SO FIX OBVIOUSLY DID NOT WORK!!
NHTSA ODI #11281691
1,500 miles · Sep 12, 2019
Service Brakes
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS UNABLE TO STOP. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561…
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TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WAS UNABLE TO STOP. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE HAD TO BE APPLIED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER, ABS PUMP, AND SENSOR FOR THE VACUUM PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN TO FERGUSON BUICK GMC (1015 N INTERSTATE DR, NORMAN, OK 73069, 405-561-4775) WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP AND ABS PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
NHTSA ODI #11255020
Mileage unknown · Jul 24, 2019
Power TrainService Brakes
TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TA…
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TL* THE CONTACT OWNS A 2016 A GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE VEHICLE STARTED WOBBLING. THE VEHICLE WAS TAKEN TO WALLINGFORD BUICK GMC (1122 OLD NORTH COLONY RD, WALLINGFORD, CT 06492, (203) 269-8741) WHERE THE BRAKE PADS ON THE FRONT DRIVER'S SIDE WHEEL WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND TEST DRIVEN. THE TECHNICIAN DIAGNOSED THAT THE ROTORS NEEDED TO BE RESURFACED, THE FRONT BRAKE PADS NEEDED TO BE CHANGED, THE TRANSMISSION FLUID NEEDED TO BE DRAINED, AND THE COMPUTER NEEDED TO BE RESET. THE CONTACT RETRIEVED THE VEHICLE AND THE FAILURES RECURRED THE FOLLOWING DAY. THE DEALER ADVISED THE CONTACT TO GIVE THE VEHICLE A FEW THOUSAND MILES TO WORK OUT THE FAILURES AND STATED THAT THE TRANSMISSION WAS ADJUSTING TO THE CONTACT'S DRIVING HABITS. THE VEHICLE WAS NOT REPAIRED AGAIN AND THE FAILURES WERE STILL PRESENT. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
NHTSA ODI #11234499
71,900 miles · Jul 23, 2019
Service Brakes
AT LOW SPEED THE BRAKES BECOME HARD TO STOP THE VEHICLE AND IN REVERSE THE BRAKE PEDAL BECOME HARD AND BECOMES VERY DIFFICULT TO STOP TRUCK THE TRUCK WAS IN A DRIVE THROUGH AND ALMOST HIT ANOUTHER CAR DUE TO BRAKES FAILING A SERVICE BRAKE BOOSTER SOON WARNING CAME ON
NHTSA ODI #11234071
30,200 miles · Jul 7, 2019
Service Brakes
I WAS ON MY WAY BACK FROM A BEACH VACATION SATURDAY, JUNE 29, 2019 ALONG WITH TWO OTHER VEHICLES DRIVEN BY OTHER FAMILY MEMBERS. I DRIVE A 2016 SIERRA 1500 SLT WITH 30,000 MILES ON IT. AFTER DRIVING FOR 1 1/2 HOURS WITH MANY OPPORTUNITIES TO USE MY BRAKES, OUR CONVOY NEEDED TO MAKE A STOP TO TURN LEFT. TO MY GREAT SURPRISE THE…
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I WAS ON MY WAY BACK FROM A BEACH VACATION SATURDAY, JUNE 29, 2019 ALONG WITH TWO OTHER VEHICLES DRIVEN BY OTHER FAMILY MEMBERS. I DRIVE A 2016 SIERRA 1500 SLT WITH 30,000 MILES ON IT. AFTER DRIVING FOR 1 1/2 HOURS WITH MANY OPPORTUNITIES TO USE MY BRAKES, OUR CONVOY NEEDED TO MAKE A STOP TO TURN LEFT. TO MY GREAT SURPRISE THE POWER ASSIST WAS NOT WORKING. AT FIRST I THOUGHT I HAD NO BRAKES AT ALL. I PRESSED HARD WITH BOTH FEET AND STOPPED THE TRUCK BEFORE I REAR ENDED MY SON IN LAW AND HIS FAMILY. SCARED ME TO DEATH!! I PHONED AHEAD TO OUR LEAD CAR AND TOLD THEM I HAD SERIOUS VEHICLE PROBLEMS. THERE'S NO WAY I COULD DRIVE 400 MILES WITH HEAVY TRAFFIC SAFELY. WE SEARCHED FOR THE NEAREST GM DEALER AND SELECTED J. M.JACKSON IN ANDALUSIA, AL. EVEN THOUGH IT WAS A SATURDAY, THE SALES PEOPLE CALLED THE SERVICE MANAGER WHO CAME IN ALONG WITH A SERVICE TECH. SHORTY I HAD A NEW VACUUM PUMP INSTALLED AND THERE WAS NO CHARGE SINCE GM HAD ISSUED A SERVICE BULLETIN. BUT NOW I'M WORRIED ABOUT ANOTHER FAILURE. I BARELY AVOIDED AN ACCIDENT THIS TIME. THERE WAS ABSOLUTELY NO WARNING PRIOR TO FAILURE . AFTER THE INITIAL FAILURE TO BRAKE PROPERLY, I GOT A SERVICE BRAKE ASSIST MESSAGE. VERY DANGEROUS FAILURE. A CRASH WAS NARROWLY AVERTED.
NHTSA ODI #11229917
37,167 miles · Jun 24, 2019
Service Brakes
WHEN MOVING SLOWLY, THE ABS ERRANTLY ACTUATES RESULTING EXTENDED STOPPING DISTANCE. THIS HAPPENS INTERMITTENTLY. THE LAST TIME I WAS MOVING AT A SLOW (WALKING SPEED) PACE IN A PARKING LOT TO POSITION TO PARK. WHEN I APPLIED THE BRAKES (WHICH SHOULD HAVE STOPPED THE VEHICLE IMMEDIATELY) THE ABS KICKED ON AND, WITH THE BRAKE …
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WHEN MOVING SLOWLY, THE ABS ERRANTLY ACTUATES RESULTING EXTENDED STOPPING DISTANCE. THIS HAPPENS INTERMITTENTLY. THE LAST TIME I WAS MOVING AT A SLOW (WALKING SPEED) PACE IN A PARKING LOT TO POSITION TO PARK. WHEN I APPLIED THE BRAKES (WHICH SHOULD HAVE STOPPED THE VEHICLE IMMEDIATELY) THE ABS KICKED ON AND, WITH THE BRAKE PEDAL FIRMLY DEPRESSED, THE VEHICLE ROLLED ANOTHER 12FT (APPROX) ALMOST STRIKING ANOTHER CAR WITH SOME PEOPLE STANDING NEARBY. I FEEL THE VEHICLE IS UNSAFE AND CANNOT INSURE AN ACCIDENT WILL EVENTUALLY RESULT.
NHTSA ODI #11222107
50,000 miles · May 21, 2019
Service Brakes
THE BRAKES GET VERY HARD AND IS VERY DIFFICULT TO STOP AT LOW SPEEDS. THE DEALER IS FIXING IT AT NO COST STATING IT IS A SAFETY ISSUE BUT NOT A RECALL.
NHTSA ODI #11208921
40,000 miles · May 19, 2019
Power TrainService Brakes
TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCE…
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TRUCK HESITATES, JUMPS, AND BUMPS WHEN APPLYING BRAKES. WHEN STEPPING ON BRAKES TO STOP, IT BUMPS AND JUMPS BEFORE IT ACTUALLY COMES TO A FULL STOP. IT SEEMS YOU REALLY HAVE TO STEP ON THE BRAKE HARD TO MAKE IT COME TO A FULL STOP. THIS IS WORSE ON LOW SPEED, BELOW 30 MPH, STOP AND GO TRAFFIC. THERE WERE A NUMBER OF INSTANCES I ALMOST REAR ENDED VEHICLES IN FRONT OF ME DUE TO THIS PROBLEM. THE TRUCK ALSO BUMPS AND JUMPS WHEN TAKING OFF. I THINK THIS STARTED A FEW MONTHS AFTER I GOT THE TRUCK BRAND NEW. IT IS GETTING PROGRESSIVELY WORSE. I TOOK IT A NUMBER OF TIMES TO GM SERVICE CENTER; THEY DID A TRANSMISSION RELEARN, SOFTWARE UPDATES, AND TRANSMISSION FLUSH--TRUCK GOT BETTER FOR ONLY A FEW HUNDRED MILES, THEN SAME PROBLEMS RECURRED. THE LATEST COUPLE OF TIMES I WENT BACK TO GM SERVICE, THEY TOLD ME NOTHING IS WRONG WITH MY TRUCK. IT HAS BEEN VERY FRUSTRATING DEALING WITH THIS PROBLEM AND GM SERVICE FOR THE PAST 3 YEARS.
NHTSA ODI #11208481
45,000 miles · May 13, 2019
Service Brakes
THIS ISSUE BEGAN LAST YEAR IN NOV. 2018. WE WERE IN TRAFFIC AND STOPPING AND GOING UNTIL WE COULDN'T STOP AND THE BRAKE PEDAL WAS TO THE FLOOR AND THE CAR WAS STILL MOVING. WE BROUGHT THE TRUCK TO THE DEALER AND THEY SAID IT WAS THE BRAKE PADS. WE PAYED $1700 TO REPLACE ALL THE PADS. THE OTHER DAY (3 MONTHS WITH THE NEW BRAKES) …
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THIS ISSUE BEGAN LAST YEAR IN NOV. 2018. WE WERE IN TRAFFIC AND STOPPING AND GOING UNTIL WE COULDN'T STOP AND THE BRAKE PEDAL WAS TO THE FLOOR AND THE CAR WAS STILL MOVING. WE BROUGHT THE TRUCK TO THE DEALER AND THEY SAID IT WAS THE BRAKE PADS. WE PAYED $1700 TO REPLACE ALL THE PADS. THE OTHER DAY (3 MONTHS WITH THE NEW BRAKES) THE ISSUE HAPPENED AGAIN AND THE TRUCK WOULDN'T STOP, ALMOST CAUSING AN ACCIDENT THAT COULD HAVE SERIOUSLY INJURED THE ELDERLY LADY IN FRONT OF US AND OURSELVES. THIS ISSUE IS GETTING WORSE AND PRESENTS A HAZARD TO US AND EVERYONE ON THE ROAD. THIS ISSUE OCCURS AT RANDOM TIMES, SLOWING TO GET OFF AN EXIT RAMP, IN TRAFFIC, STOPPING FOR CROSS WALKERS, ETC. WE BROUGHT IT TO THE DEALERSHIP AND THEY REQUIRE US TO REENACT (PUTTING EVERYONE IN DANGER) THE ISSUE AND UNTIL THEY EXPERIENCE IT, THEY WON'T FIX IT. LEAVING US WITH A CAR THAT DOESN'T STOP THAT WILL SOONER OR LATER CAUSE AN ACCIDENT.
NHTSA ODI #11207216
Official recalls
7Jul 1, 2021
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence & remedy
Consequence: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy: Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May 5, 2022. Phase II owner notification letters are expected to be mailed on May 31, 2022. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. This recall supersedes NHTSA recall number 20V-736. GM's number for this recall is N202324251.
Nov 25, 2020
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500 and Chevrolet Silverado 1500 and 2015 GMC Sierra 2500 and 3500, and Chevrolet Silverado 2500 and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator.
Consequence & remedy
Consequence: If the end cap separates from the inflator, the compressed gas will escape and the end cap can be propelled into the vehicle, increasing the risk of injury or a crash.
Remedy: GM will notify owners, and dealers will replace the RRAB modules on the left and/or right side, free of charge. Interim owner notification letters were mailed on December 22, 2020. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. Note: GM filed a new recall, number 21V-504 that supersedes this recall. All vehicles previously recalled under 20V-736 will now be repaired under the new recall number 21V-504. GM's numbers for this recall are N202309680, N202309681, and N202309682.
Oct 24, 2019
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence & remedy
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Additional source detail variants (3)
Service Brakes
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:wheel Speed Sensor/tone Ring
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Consequence: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Sep 6, 2019
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Consequence & remedy
Consequence: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Jul 10, 2017
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Sep 8, 2016
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence & remedy
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Additional source detail variants (3)
Seat Belts:pretensioner
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal:sensor/control MODULE-INACTIVE
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Air Bags:frontal
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Apr 28, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Consequence & remedy
Consequence: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE18012 · Brake Vacuum Pump Failure
Opened Nov 20, 2018 · Closed Apr 10, 2022
Status: closed (inferred from source dates) · Service Brakes; Service Brakes, Hydraulic; Service Brakes, Hydraulic:power Assist:vacuum
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Additional source detail variants (3)
Service Brakes
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service Brakes, Hydraulic
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Service Brakes, Hydraulic:power Assist:vacuum
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
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