2008 GMC Envoy

THIS IS A VERY UNSAFE VEHICLE. I PURCHASED IT FOR MY HUSBAND AND HAVE SELDOM DROVE UNTIL RECENTLY WHEN HE WAS INJURED DRIVING IT. HE DROVE THROUGH OUR GARAGE AND DEMOLISHED IT. I HOW DRIVE IT AND FIND THE BRAKE AND GAS PEDALS THE WORST PROBLEM. NO MATTER WHAT SHOES OR BOOTS YOU ARE WEARING YOU CANNOT CONTROL THE VEHICLE. IT HAS COST US THOUSANDS IN DAMAGE AND REPAIRS. I DO NOT HAVE PICTURES, BUT WILL OBTAIN THEM AND FORWARD THEM. THE CAR WAS JUST PULLING UP TO BE PARKED OUTSIDE BY OUT GARAGE WHEN THE PROBLEM OCCURED. THE WEATHER WAS FINE-AUGUST 2017. IT WAS JUST GETTING DARK. THIS VEHICLE SHOULD BE TAKEN OFF THE ROAD ASAP UNTIL IT IS REPAIRED OR REPLACED BY GMC. MY SON DRIVES A USED GMC AND IT HAS NONE OF THESE PROBLEMS. THE PICTURE I AM SENDING YOU IS OF (BEN), A TECHNICIAN AT BRETTING MANUFACTURING, INC. IN ASHLAND. BEN HAS ALSO BUILT DIRT TRACK RACE CARS AND I HAVE BUILT JOHN DEERE COMBINES.

02.05.2018 -- WAS AT A SUPERBOWL PARTY AND MY CAR WAS PARKED FOR 5 HOURS OUTSIDE, IT WAS ABOUT 20 DEGREES. HAD A 10 MINUTE DRIVE HOME - PARKED CAR IN GARAGE AND SHUT THE GARAGE DOOR. WHILE DRIVING, I DID USE REAR DEFROSTER AND WIPER BLADE, AS THERE WAS SNOW ON BACK WINDOW AND IT WAS SNOWING. APPROXIMATELY 15 MINUTES AFTER PARKING THE VEHICLE,I HEARD A LOUD BLAST, LIKE SOMEONE DROVE THROUGH MY GARAGE DOOR. THE REAR WINDOW OF MY GMC ENVOY EXPLODED INTO MANY PIECES. GLASS WAS INSIDE AND OUTSIDE THE VEHICLE. MY GARAGE IS NOT HEATED. I HAVE NO IDEA HOW IT HAPPENED. I CALLED MY INSURANCE COMPANY IMMEDIATELY AND AM GOING TO DRIVE THE CAR TO A GMC DEALERSHIP TO HAVE IT FIXED.

MICHELIN LTX M/S 245/65R17 TIRES - ALL FOUR TIRES INDICATING CRACKING ON TREAD SURFACE. NOTIFIED DEALER JULY 27, 2017. DEALER CONTACTED MICHELIN INDICATING 60% TREAD LIFE REMAINING, AND REQUESTED RESOLUTION UNDER WARRANTY. MICHELIN OFFERED NEW COMPARABLE TIRES AT COST TO ME WHICH WAS GREATER THEN WHAT I ORIGINALLY PAID FOR THE TIRES THAT LASTED ONLY 40% OF THEIR TREAD LIFE. SO UNFAIR!! MICHELIN IS EXTREMELY UNSCRUPULOUS.

WE HAVE A 2008 ENVOY. WE BOUGHT IT BRAND NEW IN 2008. THE IGNITION SWITCH HAS QUIT US 5 TIMES. WE USUALLY HAVE SOME WARNING. THE FIRST 3 TIMES , THE CHECK ENGINE LIGHT CAME ON BUT I COULD EVENTUALLY START THE CAR AND DRIVE IT TO A MECHANIC TO BE CHECKED OUT. THE 4TH TIME WE WERE HEADING OUT OF TOWN, CHECK ENGINE LIGHT CAME ON, MY HUSBAND PULLED OVER TO SIDE OF THE ROAD AND CAR QUIT. WOULD NOT START, HAD TO TOW IT TO MECHANIC. THIS LAST TIME, NO WARNING, JUST QUIT AS I WAS DRIVING HOME. I WAS ABLE TO GET IT STARTED AFTER SITTING IN THE MIDDLE OF THE STREET FOR 30 MINUTES OR SO, DROVE IT HOME, QUIT AGAIN AND HAD TO TOW IT TO MECHANIC. I AM AFRAID TO TAKE IT OUT ON THE HIGHWAY BY MYSELF. AFRAID THIS VEHICLE COULD CAUSE A WREAK, AND POSSIBLE KILL OR INJURE US OR OTHERS. THERE AREN'T VERY MANY MILES ON IT, SO IT IS NOT A WORN OUT VEHICLE.

I WAS DRIVING AT NIGHT AND MY LOW BEAM HEADLAMPS WENT OUT. THEY JUST WENT OFF. PANICKING, I PULLED OFF THE ROAD AND TRIED TURNING THEM OFF AND ON. TESTING, MY HIGH BEAMS WORKED, BUT MY LOWS WERE OFF. I TURNED THE CAR OFF AND WAITED A FEW MINUTES. ONCE TURNED BACK ON, MY LIGHTS WORKED. THIS THE FIRST TIME THIS HAPPENED, THIS HAS HAPPENED MULTIPLE TIMES AND THERE IS NO RHYME OR REASON AND YOU NEVER KNOW WHEN IT WILL HAPPEN. I HAVE SEEN THIS SAME ISSUE WITH A YEAR EARLIER AND WONDER IF THE PROBLEM EXTENDS TO NEWER MODELS. THIS RECALL SHOULD BE EXTENDED TO 2008 AS IT APPEARS MY VEHICLE IS HAVING THE SAME ISSUES. I HAVE HAD DIAGNOSTICS AND REPLACED HEADLAMPS...THE PROBLEM PERSISTS.

I FILED A COMPLAINT WITH NHTSA, COMPLAINT 10923972, ON 11/3/2016 REFERENCING MY DIM LIGHTS SPONTANEOUSLY GOING OUT AT NIGHT DRIVING DOWN THE HIGHWAY. I HAD RESEARCHED THIS PROBLEM AND FOUND THERE WAS A RECALL BECAUSE OF THE HEADLAMP DRIVER MODULE FAILING, BUT MY 2008 GMC ENVOY WAS NOT INCLUDED. I RECEIVED A LETTER FROM GMC THE END OF MAY 2017 PROVIDING ADDITIONAL PROTECTION FOR THIS PROBLEM AND IT WAS WORDED "IF THIS CONDITION "OCCURS" ON YOUR 2008 GMC ENVOY WITHIN 12 YEARS OR 150,000 MILES THE CONDITION WOULD BE REPAIRED AT NO CHARGE." WHEN I RECEIVED THE MAY 2017 LETTER MY VEHICLE HAD 152,000 MILES ON IT BUT WHEN I FILED THE COMPLAINT IN NOVEMBER 2016 IT HAD 142,000 MILES ON IT. GMC REFUSED TO REPAIR MY VEHICLE UNDER THE ADDITIONAL PROTECTION BECAUSE OF CURRENT MILEAGE EVEN THOUGH I HAD PROOF THE CONDITION "OCCURRED" AT 142,000 MILES.

I RECEIVED A LETTER FROM GMC IN MAY STATING THERE MAY BE AN ISSUE WITH HEADLAMP DRIVER MODULE (HDM) WHERE THE LOW BEAM HEADLAMPS WILL NOT WORK. AT THE TIME, MY HEADLAMPS WERE WORKING PROPERLY, SO THE LETTER ADVISED ME TO NOT TAKE MY VEHICLE TO MY GMC DEALER. HOWEVER, TWO DAYS AGO MY HEADLAMPS DID NOT WORK AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS CAUSED A SEVERE SAFETY ISSUE AS I COULD NOT SEE THE ROAD CLEARLY. I TOOK MY VEHICLE AND THE LETTER I RECEIVED TO MY GMC DEALER. THEY ADVISED ME THAT GMC WOULD NOT PAY TO FIX THE HEADLAMP PROBLEM AS I HAD MORE THAN 150,000 MILES IN A SITUATION WHERE CUSTOMER SAFETY IS INVOLVED, I BELIEVE GMC SHOULD PAY FOR THE REPAIRS. I HAD TO PAY FOR THE REPAIRS OUT-OF-POCKET. I STRONGLY BELIEVE THAT THIS SHOULD BE A SAFETY RECALL NOTICE INITIATED BY THE MANUFACTURER TO CORRECT THIS ISSUE. WE SHOULD NOT HAVE TO WAIT FOR MULTIPLE ACCIDENTS AND TRAFFIC FATALITIES TO PROMPT A RECALL FOR AN IMPORTANT SAFETY FEATURE ON A VEHICLE.

TL* THE CONTACT OWNS A 2008 GMC ENVOY. WHEN THE CONTACT STARTED THE VEHICLE, THE LOW BEAM HEADLIGHTS DID NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN HOME USING THE HIGH BEAMS. THE CONTACT ALSO STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE TWO OTHER TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 119,000.

I WAS INVOLVED IN A HEAD ON COLLISION IN WHICH MY VEHICLE STRUCK TWO VEHICLES. THE FIRST VEHICLE MADE AN ILLEGAL LEFT HAND TURN IN FRONT OF MY VEHICLE AT A LIGHTED INTERSECTION. I WAS TRAVELING AT AN APPROXIMATE SPEED OF 50MPH ON A HIGHWAY INTERSECTION (POSTED SPEED LIMIT 55MPH). THE FRONT DRIVER'S SIDE OF MY VEHICLE STRUCK THE FRONT DRIVER'S SIDE OF THE FIRST VEHICLE (BLACK SEDAN PICTURED). MY VEHICLE CONTINUED TO STRIKE A SECOND VEHICLE (PICKUP IN PICTURE) THAT WAS STOPPED AT THE RED LIGHT OF THE CROSS STREET. MY SIDE AIRBAGS DEPLOYED WHILE THE FRONT AIRBAG DID NOT DEPLOY. SHOULD THE FRONT AIRBAG HAVE DEPLOYED? THERE WERE NO SERIOUS INJURIES, WHICH I AM GRATEFUL FOR, BUT I WANT TO MAKE SURE THIS DOESN'T HAPPEN TO SOMEONE ELSE. CRASH REPORT NUMBER 87-0070-87 IN WOOD COUNTY OHIO.