THE FUEL INDICATOR GAUGES FROM FULL TO EMPTY WITHIN SECONDS EVEN THOUGH THE TANK HAS BEEN FILLED COMPLETELY. THE GAGE REMAINS ON EMPTY WITH THE 'LOW FUEL' INDICATOR WARNING LIGHT ON FOR THE LENGTH OF THE TRIP. *TR
2007 GMC Envoy
Owner reports · Recalls · Investigations
More warning signs than most Envoy years
Owner complaints for the 2007 GMC Envoy are substantially higher than the model-year median of 22.
About this comparison →How this year compares
Owner complaints by model year
Compare all Envoy years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
187 reports with mileage · 32 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel System, Gasoline. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 55 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
60 reportsFUEL GAUGE READS EMPTY BUT TANK FULL. FUEL TANK SAYS THERE IS GAS BUT RAN OUT OF GAS...TANK EMPTY. *TR
CAR SHOWED HALF TANK OF GAS BUT CUT OFF AND WOULDN'T START. AFTER BEING TOLD IT MAY BE GAS I PUT GAS IN CAR AND IT STARTED. I FILLED MY GAS TANK UP 2 DAYS LATER THEN CRANKED UP AND THE CAR STILL SHOWED EMPTY WITH GAS LIGHT ON. *TR
FUEL GAGE HAS BEEN GOING OFF AND ON ALL YEAR. NOW IS SITS ON EMPTY A LOT. THE BELL GOES OFF TO REMIND ME IT IS EMPTY OFTEN, WHEN THAT IS NOT THE CASE. I HAVE TO USE MY ODOMETER TO KNOW WHEN TO GET GAS. VERY FRUSTRATED WITH GMC ON THIS. SAID SENSOR WOULD COST IN EXCESS OF $500 TO REPAIR. THAT IS ABSOLUTELY RIDICULOUS. THE…
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FUEL GAGE HAS BEEN GOING OFF AND ON ALL YEAR. NOW IS SITS ON EMPTY A LOT. THE BELL GOES OFF TO REMIND ME IT IS EMPTY OFTEN, WHEN THAT IS NOT THE CASE. I HAVE TO USE MY ODOMETER TO KNOW WHEN TO GET GAS. VERY FRUSTRATED WITH GMC ON THIS. SAID SENSOR WOULD COST IN EXCESS OF $500 TO REPAIR. THAT IS ABSOLUTELY RIDICULOUS. THEN I GET THIS LETTER INDICATING THAT GMC IS AWARE OF THE PROBLEM WITH THE FUEL GAGE IN ENVOYS; AND THEY STILL WANT ME TO PAY $250 FOR HALF OF THEIR PROBLEM. SOUNDS A LITTLE ONE SIDED TO ME. MOST COMPANIES OFFER TO CORRECT THEIR MISTAKES AT THEIR OWN EXPENSE, AND CERTAINLY NOT AT THE EXPENSE OF THE CUSTOMER. SEEMS TO ME THAT GOOD BUSINESS PRACTICES WOULD BE THE WAY TO GO. SURELY TO GOODNESS THE PRESIDENT OF GMC WOULD HAVE THE COMMON SENSE TO KNOW THAT TOO MANY UNSATISFIED CUSTOMERS COULD POTENTIALLY RESULT IN A SIGNIFICANT DROP OF SALES. . *TR
I FILLED MY GAS TANK UP, BUT WHEN I START MY VEHICLE IT READS EMPTY WITH THE LOW FUEL LIGHT ON. THE CHECK ENGINE LIGHT HAS ALSO ILLUMINATED AS WELL. *TR
WENT TO FILL MY GAS TANK ON MY 2007 GMC ENVOY AND TOPPED IT OFF. WENT I WENT INTO THE CAR THE FUEL GAUGE WAS GOING UP AND DOWN AND THEN WENT TO EMPTY AND THE LOW FUEL MESSAGE AND SERVICE ENGINE LIGHT CAME ON. I TOOK IT IN AND WAS TOLD 871.00 TO REPAIR WHICH I DIDN'T HAVE. WHEN I TOOK IT IN FOR MY INSPECTION THIS YEAR, MY MECHANI…
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WENT TO FILL MY GAS TANK ON MY 2007 GMC ENVOY AND TOPPED IT OFF. WENT I WENT INTO THE CAR THE FUEL GAUGE WAS GOING UP AND DOWN AND THEN WENT TO EMPTY AND THE LOW FUEL MESSAGE AND SERVICE ENGINE LIGHT CAME ON. I TOOK IT IN AND WAS TOLD 871.00 TO REPAIR WHICH I DIDN'T HAVE. WHEN I TOOK IT IN FOR MY INSPECTION THIS YEAR, MY MECHANIC TOLD ME HE HAS REPLACED SO MANY OF THESE ALREADY. I RECEIVED A LETTER TODAY BY GMC THAT THEY WILL PAY FOR HALF IF I TAKE IT TO A GMC DEALER. I DON'T THINK THIS IS FAIR. THEY CAN PUT PARTS IN THAT WILL FAIL THEN MAKE US COME TO THEIR DEALERSHIPS TO PAY UPWARDS OF 100.00 AN HOUR TO REPAIR. *TR
THE VEHICLE SHOWS A SERVICE ENGINE LIGHT. THE GAS GAUGE FLUXUATES FROM NO FUEL TO FULL TANK RANDOMLY. DURING A SINGLE VISIT THE VEHICLE SHOWS A LOW FUEL LIGHT AND THEN THE GAUGE GOES UP TO FULL AND BACK. THIS HAS BEEN HAPPENING FOR 2 MONTHS. THE SERVICE CENTER CAN NOT REPRODUCE THE PROBLEM BECAUSE THE TANK IS FULL AT DEALERSHIP.…
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THE VEHICLE SHOWS A SERVICE ENGINE LIGHT. THE GAS GAUGE FLUXUATES FROM NO FUEL TO FULL TANK RANDOMLY. DURING A SINGLE VISIT THE VEHICLE SHOWS A LOW FUEL LIGHT AND THEN THE GAUGE GOES UP TO FULL AND BACK. THIS HAS BEEN HAPPENING FOR 2 MONTHS. THE SERVICE CENTER CAN NOT REPRODUCE THE PROBLEM BECAUSE THE TANK IS FULL AT DEALERSHIP. THEY WANT TO DO UNRELATED SERVICE TO JUSTIFY THEIR TIME. I HAVE PAID FOR THE EXTENDED WARRANTY. *TR
STOPPED FOR FUEL AND TURNED OFF THE MOTOR. FILLED TANK UNTIL THE PUMP AUTOMATICALLY SHUT OFF. REPLACED FILLER CAP AND TIGHTENED TO SPEC. WHEN I TURNED ON THE KEY, THE GAUGES WENT THROUGH NORMAL DIAGNOSTICS. WHEN I STARTED THE ENVOY, THE FUEL GAUGE IMMEDIATELY WENT TO EMPY, THE LOW FUEL LIGHT TURNED ON, AND A WARNING CHIME RA…
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STOPPED FOR FUEL AND TURNED OFF THE MOTOR. FILLED TANK UNTIL THE PUMP AUTOMATICALLY SHUT OFF. REPLACED FILLER CAP AND TIGHTENED TO SPEC. WHEN I TURNED ON THE KEY, THE GAUGES WENT THROUGH NORMAL DIAGNOSTICS. WHEN I STARTED THE ENVOY, THE FUEL GAUGE IMMEDIATELY WENT TO EMPY, THE LOW FUEL LIGHT TURNED ON, AND A WARNING CHIME RANG. WHILE DRIVING, THE GAUGE WOULD FLUCTUATE, BUT NEVER GAVE AN ACCURATE READING. EVENTUALLY, THE CHECK ENGINE LIGHT ALSO LIT AFTER ABOUT TWENTY MILES. THE NEXT DAY, THE FUEL GAUGE APPEARED TO WORK NORMALLY. HOWEVER, SINCE THE FIRST INCIDENT, THIS HAS HAPPENED WITH EACH SUBSEQUENT FILL-UP. *TR
IN EARLY AUGUST 2011, THE FUEL GAUGE BEGAN READING ERRATICALLY FOR NO APPARENT REASON. IN EARLY SEPTEMBER 2011, THE PROBLEM CAUSED ME TO RUN OUT OF GAS WHILE DRIVING. FORTUNATELY, IT DID NOT POSE A DANGER, BUT IT COULD LEAD TO BEING REAR-ENDED--POTENTIALLY A VERY DANGEROUS SITUATION! SO FAR, WE HAVEN'T FIXED THE PROBLEM BUT WILL…
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IN EARLY AUGUST 2011, THE FUEL GAUGE BEGAN READING ERRATICALLY FOR NO APPARENT REASON. IN EARLY SEPTEMBER 2011, THE PROBLEM CAUSED ME TO RUN OUT OF GAS WHILE DRIVING. FORTUNATELY, IT DID NOT POSE A DANGER, BUT IT COULD LEAD TO BEING REAR-ENDED--POTENTIALLY A VERY DANGEROUS SITUATION! SO FAR, WE HAVEN'T FIXED THE PROBLEM BUT WILL CLOSELY MONITOR THE TRIP ODOMETER FOR NOW. *TR
FUEL GAUGE IS ERRATIC. THIS APPEARS TO BE A VERY COMMON PROBLEM. DEALER SAID THE FUEL LEVEL SENSOR IS DEFECTIVE. I HAVE 58,000 MILES ON MY 07 ENVOY DENALI. SAFETY IS A CONCERN NOW THAT I DO NOT KNOW HOW MUCH GAS I REALLY HAVE. *TR
Official recalls
515V599000 · Visibility:power Window Devices And Controls
Sep 24, 2015
General Motors LLC (GM) is recalling certain model year 2006-2007 Buick Rainier, Chevrolet Trailblazer and GMC Envoy vehicles, and 2006 GMC Envoy XL and Chevrolet Trailblazer EXT vehicles. Fluid may enter into the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board, causing window switches to become inoperative. Previously, the affected vehicles may have had their master power window switch module treated with a protective coating, instead of having it replaced.
Consequence & remedy
Consequence: The protective coating may not eliminate the risk that the circuit board could short and result in a fire, even while the vehicle is unattended.
Remedy: GM will notify owners, and dealers will install a new driver's door switch module, free of charge. The recall began on November 2, 2015. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is 15700.
15V519000 · Exterior Lighting:headlights
Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
14V404000 · Visibility:power Window Devices And Controls
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door master power window switch module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence & remedy
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: GM will notify owners, and dealers will inspect the part number on the door module, and install a new door module if necessary, free of charge. Parts for the remedy are not currently available. An interim letter was mailed to owners in August 2014. A second owner letter will be mailed when parts are available. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), 1-800-462-8782 (GMC), 1-800-955-9007 (SAAB), and 1-800-255-6727 (Isuzu). GM's number for this recall is 14309. NOTE: This recall provides a new remedy for all vehicles covered by recall 13V-248. Vehicles whose modules were modified but not replaced as part of the previous recall remedy must have their vehicles remedied again under this campaign.
13V248000 · Electrical System; Visibility:power Window Devices And Controls
Jun 13, 2013
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence & remedy
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
Additional source detail variants (2)
Visibility:power Window Devices And Controls
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
Electrical System
General Motors (GM) is recalling certain model year 2005-2007 SAAB 9-7x; 2006 Chevrolet Trailblazer EXT and GMC Envoy XL; and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier and Isuzu Ascender vehicles. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: Owners will be contacted and dealers will test the driver's door module. If the module is functioning properly, a protective coating will be applied. If the module is not functioning properly, it will be replaced. These repairs will be done free of charge. GM will notify Buick, Chevrolet, and GMC owners, Isuzu and Saab will contact their respective owners. The recall began on August 2, 2013. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, GMC owners at 1-866-996-9463, Isuzu owners at 1-800-255-6727, and Saab owners at 1-800-955-9007. GM's campaign number is 12180. This recall is an expansion of recall 12V-406.
12V406000 · Electrical System; Visibility:power Window Devices And Controls
Aug 16, 2012
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence & remedy
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: Parts for this recall are expected to available in March 2013. GM will notify Buick, Chevrolet, and GMC owners when parts are available. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, and GMC owners at 1-866-996-9463. Isuzu owners will be notified by Isuzu Motors when parts are available. Owners may contact Isuzu customer service at 1-800-255-6727. SAAB owners will be notified by SAAB Cars North America when parts are available and for inquiries, owners may call SAAB customer service at 1-800-955-9007.
Additional source detail variants (2)
Visibility:power Window Devices And Controls
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: Parts for this recall are expected to available in March 2013. GM will notify Buick, Chevrolet, and GMC owners when parts are available. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, and GMC owners at 1-866-996-9463. Isuzu owners will be notified by Isuzu Motors when parts are available. Owners may contact Isuzu customer service at 1-800-255-6727. SAAB owners will be notified by SAAB Cars North America when parts are available and for inquiries, owners may call SAAB customer service at 1-800-955-9007.
Electrical System
General Motors (GM) is recalling certain model year 2006 Chevrolet Trailblazer EXT and GMC Envoy XL and 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, SAAB 9-7x, and Isuzu Ascender vehicles, originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. Fluid may enter the driver's door module, causing corrosion that could result in a short in the circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. The short may also cause overheating, which could melt components of the door module, producing odor, smoke, or a fire.
Consequence: A short in the circuit board could lead to a fire, increasing the risk of personal injury. A fire could occur even while the vehicle is not in use. As a precaution, owners are advised to park outside until the remedy has been made.
Remedy: Parts for this recall are expected to available in March 2013. GM will notify Buick, Chevrolet, and GMC owners when parts are available. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, and GMC owners at 1-866-996-9463. Isuzu owners will be notified by Isuzu Motors when parts are available. Owners may contact Isuzu customer service at 1-800-255-6727. SAAB owners will be notified by SAAB Cars North America when parts are available and for inquiries, owners may call SAAB customer service at 1-800-955-9007.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA12004 · Driver's Master Power Window Switch
Opened Jun 11, 2012 · Closed Jun 21, 2013
Status: closed (inferred from source dates) · Electrical System; Visibility:power Window Devices And Controls
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
Additional source detail variants (4)
Electrical System
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
Electrical System
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
Visibility:power Window Devices And Controls
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
Visibility:power Window Devices And Controls
On August 15, 2012 General Motors (GM) announced a regional recall action (12V-406) involving model year (MY) 2006-2007 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, Isuzu Ascender and MY2005-2007 SAAB 9-7x vehicles originally sold or currently registered in the salt belt states of Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The recall remedy requires the inspection and repair or replacement of the master power window switch, which GM refers to as a driver door module (DDM). At the same time, GM implemented a special coverage program to replace failed DDMs for vehicles registered outside of these states. ODI was not satisfied with GM's exclusion of non-salt belt vehicles and continued its investigation. On June 13, 2013, GM submitted a related recall notification (13V-248) to reclassify the initial special coverage program into a safety recall for vehicles that were not previously repaired under special coverage.The Office of Defects Investigation (ODI) opened Engineering Analysis EA12-004 on June 11, 2012 to further investigate allegations of DDM thermal incidents in model year (MY) 2006-2007 Chevrolet Trailblazer vehicles. Thermal incidents involve cases where fire-related events such as smoke and melt are present. ODI has received 170 reports alleging a thermal event occurred. Complainants stated that the DDM melted and in some cases produced odor and/or smoke. Fourteen of these incidents led to a fire where visible flames were reported or the damage extended significantly beyond the DDM. In addition to the 170 reports listed above, ODI received 63 reports alleging the DDM acted erratically or became inoperative. In response to ODI's Information Request (IR), GM provided 619 unique consumer complaints that related to the alleged problem. Seventy-seven of those reports led to a fire with flame, and 4 reported injuries of smoke inhalation and/or slight burns from contact with hot switches. GM also submitted 20,400 warranty claims for replacement of the DDM, most of which involved inoperative switches. The problem condition is caused by fluids, such as rain water, entering the driver's door module and subsequently causing corrosion that could result in an electrical short in the printed circuit board. A short may cause the power door lock and power window switches to function intermittently or become inoperative. However, the electrical short may also cause overheating that could melt components of the door module, producing odor, smoke or in some cases fire with flame. The circuit board was redesigned and GM implemented the new design into vehicle production on May 14, 2007. All failures cited above occurred in vehicles produced before this build date (i.e., with the original design DDM). GM also reported that all MY 2006-2007 GMT360/370 platform vehicles and MY 2005 SAAB 9-7x vehicles utilized the same DDM and therefore ODI expanded the subject population to include these vehicles.This investigation is closed on the basis of GM's announcement of safety recalls 12V-406 and 13V-248. The ODI complaints cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID, see the attached list for ODI numbers.
DP10001 · Fuel Level Gauge System Failure
Opened Jan 7, 2010 · Closed May 23, 2011
Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Additional source detail variants (2)
Fuel System, Other
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
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