2005 GMC Envoy

THE WIPERS WERE THE FIRST TO GO. THAT NEEDED A CONTROL MODULE. THE TOUCH PADS FOR THE TAIL GATE WERE NEXT. FIRST THE DROP DOWN THEN THE SWING. THEN THE RIGHT SIDE PASSENGER DOOR INSIDE HANDLE STOPPED WORKING. THEN THE LEFT SIDE REAR DOOR OUTSIDE HANDLE DOESN'T WORK. THEN THE FOUR WHEEL DRIVE DOESN'T WORK. THEN THE FUEL GAUGE DOESN'T WORK. NOW THE PASSENGER'S WINDOW DOESN'T OPEN. 5TH SPEED ON THE HEATER STOPPED WORKING. WHAT IS THE MATTER WITH GMC? THAT IS A HIGH END VEHICLE AND AS SUCH SHOULD NOT BE PLAGUED WITH SUCH PROBLEMS. *KB

IN JUNE OF 2007 I COULD NOT CLOSE EITHER OF THE REAR DOORS ON MY VEHICLE. THEY FAILED APPROXIMATELY TWO HOURS APART. I WAS TRANSPORTING TWO GRAND CHILDREN AT THE TIME. THANK HEAVEN THEY WERE YOUNG ENOUGH TO REQUIRE CAR SEATS. WE WERE AT THE MERCY OF STRANGERS ON THE HIGHWAY. WITH DONATED ROPE TO SECURE THE DOORS WE MADE IT HOME. THE DEALER REPLACED BOTH DOOR LOCK ASSEMBLIES. I PAID $125 FOR LABOR ONLY. THE DEALER MUST HAVE REPLACED THE DOOR LOCK ASSEMBLIES WITH THE SAME FAULTY PART. ON 10/12/10 THE LEFT REAR DOOR FAILED AGAIN! AFTER TYING THE DOOR AND USING DUCT TAPE TO SECURE IT I DROVE THE 30 MILES TO THE NEAREST DEALER. ALTHOUGH I HAD TO PAY $295.35 TO REPLACE THE LEFT REAR DOOR LOCK ASSEMBLY THE DEALER WAS ABLE TO DO IT IMMEDIATELY. I AM NOW CARRYING ROPE AND DUCT TAPE IN ANTICIPATION OF FAILURE OF THE RIGHT REAR DOOR LOCK. MY VEHICLE IS WELL TAKEN CARE OF. MAINTENANCE IS FOLLOWED RELIGIOUSLY. (THERE IS NOTHING IN THE MANUAL TO INDICATE DOOR LOCKS SHOULD BE CHECKED. LUBRICATED BUT NOT CHECKED FOR POSSIBLE FAILURE.) THESE FAILURES ARE IN NO WAY MY RESPONSIBILITY. THIS IS A FAULTY DESIGN THAT CAN VERY WELL END IN INJURY. I WOULD HAVE ASSUMED THAT GM WOULD HAVE BEEN CONCERNED AND IF NOT ISSUE A RECALL TAKE RESPONSIBILITY FOR THE DEFECTIVE LOCKS. HAVE DEALER SERVICE DEPARTMENTS CHECK THESE LOCKS WHEN VEHICLES ARE BROUGHT IN FOR NORMAL MAINTENANCE. NOT ONLY DO THEY NOT TAKE RESPONSIBILITY THEY ACTUALLY REPLACE THE LOCKS WITH THE SAME LOCK ASSEMBLY THAT IS DOOMED FOR FAILURE. *TR

I HAVE A 2005 ENVOY THAT I PURCHASED LESS THAN A YEAR AGO FROM A LOCAL CHEVROLET DEALERSHIP. ON THE DAY OF THE FAILURE, I DID NOT DRIVE THE VEHICLE TO WORK. WHEN I RETURNED HOME, I FOUND THAT THE BACK TRUNK HATCH HAD SOMEHOW OPENED ON ITS OWN, CAUSING IT TO SEPARATE FROM THE GLASS. THE TRUNK HATCH WAS BROKEN IN SUCH A MANNER THAT IT COULD NOT HAVE BEEN BROUGHT ON BY ANOTHER INDIVIDUAL OR OBJECT. AFTER NOTICING THIS DEFECT, I CONTACTED THE DEALERSHIP. THE AUTOMOBILE WAS TAKEN TO THE DEALERSHIP THE NEXT DAY WHERE THEY FILED A CLAIM WITH THE WARRANTY COMPANY. HOWEVER, THE SERVICE TECHNICIAN DECIDED THAT THE STRUTS WERE NOT THE CAUSE OF THE DEFECT AND WORKED PROPERLY AND COULD NOT HYPOTHESIS ON WHY THIS FAILURE HAD OCCURRED. HE REPORTED THIS TO THE WARRANTY COMPANY WHO THUS DENIED THE CLAIM BECAUSE THEY DO NOT COVER THE GLASS ON THE AUTOMOBILE. I WAS DISPLEASED WITH THE OUTCOME AND CONTACTED BOTH THE WARRANTY COMPANY AND THE GMC HEADQUARTERS MYSELF, HOPING THAT THIS INITIATIVE WOULD RESOLVE THE SITUATION. IT IS MY BELIEF THAT THERE IS SOME TYPE OF DEFECT THAT CAUSED THE HATCH TO OPEN ON ITS OWN. THE COMPANY WILL ONLY REPLACE THE STRUTS AND ARE REQUIRING ME TO PAY FOR THE GLASS REPLACEMENT AND LABOR FOR SOMETHING THAT I NEITHER CAUSED NOR COULD HAVE PREVENTED. *TR

TL*- THE CONTACT OWNS A 2003 GMC ENVOY. THE HEADLIGHTS, DASHBOARD, AND TAIL LIGHTS FLASHED RANDOMLY AT ANY SPEED, THIS FAILURE STARTED IN OCTOBER OF 2006. THE WEATHER AND TIME OF DAY WERE NOT FACTORS IN THE FAILURE. THE DEALERSHIP SAID THAT THE FAILURE WAS NORMAL. THERE WERE TSBS FOR THE FAILURE, AS WELL AS FOR SEVERAL OTHERS. THE FUEL NECK HAD BEEN REPLACED TWICE DUE TO A DESIGN CHANGE. THE SEAL AROUND THE LICENSES PLACE HOLDER CAME LOOSE AND HAD TO BE REPLACED. THE BRAKE PEDAL WAS SQUEAKING, THE CONTACT TOOK VEHICLE FOR SERVICE ON THREE OCCASIONS, AND REPLACED THE SERPENTINE BELT TWICE, AN AIRBAG SENSOR, THE REAR WIPER ARM, THE OXYGEN SENSOR TWICE ,THE FIRST TIME AT 7000 MILES. THERE WERE CRUISE CONTROL FAILURES, WHEN THE CONTACT TRIED TO ACCELERATE IT HESITATED AND THEN SURGED. THE WEATHER STRIPPING ON THE REAR DOORS HAS BEEN REPAIRED THREE TIMES. THE ABS WOULD SKIP ON A BUMPY ROAD AND WOULD NOT ENGAGE. AT ONE POINT THE CONTACT COULD SMELL FUEL IN THE PASSENGER COMPARTMENT AND VEHICLE HAD VERY POOR GAS MILEAGE, THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE, BUT AIR VALVE BECAME STUCK AND WOULD NOT CLOSE. THE REAR DOOR HINGES SQUEAKED. THIS WINTER IT WON'T GO TO FULL VOLTAGE UNTIL A MINUTE ELAPSED AFTER THE VEHICLE HAS BEEN STARTED. THE ORIGINAL FAILURE MILEAGE WAS 3829, AND THE CURRENT MILEAGE WAS 23700.*AK THE BRAKES WERE INOPERATIVE, THE BELTS SQUEAKED, THERE WAS A PROBLEM WITH THE ABS, THE AIR BAG LIGHT ILLUMINATED, THE CRUISE CONTROL DIDN'T WORK PROPERLY, THE REAR WIPER WOULD ONLY WIPE THE MIDDLE OF THE BACK WINDSHIELD. A NEW FUEL NECK WAS INSTALLED. UPDATED 03/15/07. *JB

MY SON WAS KILLED IN A ROLLOVER ACCIDENT ON 4/18/06. HE WAS EJECTED THROUGH THE DRIVER'S SIDE DOOR IN WHICH THE TOP PART OF THE DOOR WAS PULLED AWAY FROM THE ROOF OF THE CAR DURING THE ROLLOVER. BY LOOKING AT THE TIRE TRACKS OF THE ACCIDENT, HE WAS JUST ENTERING THE ON RAMP OF THE ROAD AND THE TRACKS SHOW NO SKID MARKS, SWERVING, ETC, JUST A STRAIGHT LINE INTO THE DITCH AS IF HE DIDNT HAVE CONTROL OF THE STEERING OR BRAKES, POSSIBLE STALLING ?? BOTH TIRES ON THE DRIVER'S SIDE WERE FLATTENED. AIR BAGS WERE NEVER DEPLOYED. *NM