NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
28 reportsClear category filter270,000 miles · Mar 28, 2025
Air BagsCrashInjury
The contact owned a 2005 GMC Envoy. The contact stated that while driving approximately 30 MPH, another vehicle driven by a drunk driver swerved into the front of the vehicle, causing a front collision. The air bags failed to deploy. The contact hit his face again on the steering wheel, but did not seek medical assistance. The c…
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The contact owned a 2005 GMC Envoy. The contact stated that while driving approximately 30 MPH, another vehicle driven by a drunk driver swerved into the front of the vehicle, causing a front collision. The air bags failed to deploy. The contact hit his face again on the steering wheel, but did not seek medical assistance. The contact's wife, who was occupying the front passenger seat and wearing a seat belt, was severely injured and was transported to the hospital by ambulance. The contact's wife was diagnosed by a trauma surgeon. The contact's wife was diagnosed with a fractured right knee cap, right ankle bone chips and ligament damage, damaged left toes, a double bone bruise in the left knee, bruised seat belt mark. The contact's wife was hospitalized for 6 days and was admitted to a rehabilitation facility for 11 days. The contact stated that his wife was currently confined to a wheelchair. The contact's wife was currently awaiting a knee replacement. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 270,000.
NHTSA ODI #11651384
Mileage unknown · Jul 12, 2024
Air BagsElectrical SystemVisibility/wiper
On steering wheel where the GMC logo is . Melted/Melting from underneath. Some type of clear color gooey. Have been told it is seal for airbag. Also none of the chimes are not working at all example * seat belts, door,blinkers,dashboard chimes *dummy lights*,along with Bose stereo. Last issues are REAR VIEW MIRROR... KEEPS …
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On steering wheel where the GMC logo is . Melted/Melting from underneath. Some type of clear color gooey. Have been told it is seal for airbag. Also none of the chimes are not working at all example * seat belts, door,blinkers,dashboard chimes *dummy lights*,along with Bose stereo. Last issues are REAR VIEW MIRROR... KEEPS FALLING OFF. have taken to dealership SEVERAL TIMES! Now they are saying that I need to contact my auto insurance provider to put in claims.
NHTSA ODI #11601561
Mileage unknown · May 16, 2022
Air Bags
My brother was driving down the street, no bumps no potholes, both side airbags just deployed for no reason at all.
NHTSA ODI #11464854
Mileage unknown · Dec 16, 2021
Air BagsCrash
I purchased my envoy from a used car lot with no warning lights and no apparent safety concerns about 2 yrs ago other then what appeared to be a replaced front bumper cover and the vehicle was repainted the same color white, since then the brakes have intermittently not disengaged on one side or the other I believe it's the fron…
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I purchased my envoy from a used car lot with no warning lights and no apparent safety concerns about 2 yrs ago other then what appeared to be a replaced front bumper cover and the vehicle was repainted the same color white, since then the brakes have intermittently not disengaged on one side or the other I believe it's the front brakes and seems to be worse after a longer drives and after bleeding the system the pedal would be firm and next day spongy feeling and going down rather far. Air bags did not deploy apon impact. It is available for inspiration although I am attempting to repair it after my accident the brakes are still as they were. I have tried both on as well as performance pads and rotors booster check valve and fluid replacement with no change. I was coming back from my daughter's dentist appointment it is 20 minutes away the roads were very slick with snow and sleet, I got off the hwy and coming through town I braked to slow from 45 to 35mph before crossing the intersection when I let off the brake the left side stayed engaged enough to cause the vehicle to pull to the left and I couldn't steer straight because of the snow and was forced to hit 2 traffic light posts in the center median. Usually on dry roads I can tap the pedal and keep it straight until the brakes released. I first noticed it changing pads when I 1st purchased it that the front tires spin harder while jaked up and when it continued I figured it was alignment or steering components worn but even after parts replaced a 2 alignments nothing changed, after my last alignment the technician said the brakes need to be bled and I told him the issue he was unsure the cause. I did not have any air bags deploy in this accident and the sensors were clearly effected as the bumper caved in the center. The vehicle also has had uneven ride height due to independent sensors in the rear. The vehicle now has a service airbag and service brakes light. Other owners have similar issues with their envoys
NHTSA ODI #11444000
100,000 miles · Mar 12, 2020
Air BagsInjury
WHILE PROCEEDING TO TAKE A LEFT TURN AFTER COMING TO A STOP AT A T INTERSECTION BOTH DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED ON THEIR OWN. THIS SCARED MY WIFE TO DEATH! IT CAUSED HER TO BUMP THE CURB WITH ONE IF THE TIRES ONLY, NO ACCIDENT. THANKFULLY SHE WAS OFF WORK AND THE KIDS WERE ALREADY AT SCHOOL AND NOT …
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WHILE PROCEEDING TO TAKE A LEFT TURN AFTER COMING TO A STOP AT A T INTERSECTION BOTH DRIVER AND PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED ON THEIR OWN. THIS SCARED MY WIFE TO DEATH! IT CAUSED HER TO BUMP THE CURB WITH ONE IF THE TIRES ONLY, NO ACCIDENT. THANKFULLY SHE WAS OFF WORK AND THE KIDS WERE ALREADY AT SCHOOL AND NOT WITH HER AT THE TIME! I CALLED GM IMMEDIATELY AND REPORTED THIS. AN INVESTIGATION WAS CONDUCTED AND LASTED ABOUT 2 MONTHS. I WAS INFORMED THAT THE FINDINGS WERE CONFIDENTIAL AND THAT THEY WOULD NOT BE REPAIRING MY VEHICLE! YOU HAVE GOT TO BE KIDDING ME. MY WIFE SUFFERED A MINOR HEAD INJURY, SCARE OF HER LIFE NOT TO MENTION WE WERE NOT PROVIDED WITH A RENTAL, COMMUNICATIONS WERE POOR AT BEST WITH OUR CAR WORKER AT GM. SHE WAS EVEN OUT SICK FOR A WEEK, IT TOOK ME 4 DAYS FOR SOMEONE TO FINALLY TELL ME THAT. THE ENVOY IS A 2005 AND WAS BOUGHT NEW AND HAS BEEN WITH OUR FAMILY EVER SINCE. LOW MILEAGE JUST TURNING 100K. VERY WELL CARED FOR. I AM FLOORED THAT GM IS NOT REPAIRING OUR BABY! I HAVE SEEN MANY REPORTS OF THE SAME ONLINE. I TRULY FEEL GM IS DECEIVING THE PUBLIC TO A BIGGER PROBLEM. HENCE THE REASON THEY STATED THE FINDINGS ARE CONFIDENTIAL. I JUST WANTED OUR BABY REPAIRED.
NHTSA ODI #11317798
89,565 miles · Nov 29, 2019
Air BagsEnginePower Train
MY VEHICLE WHEN PURCHASED WAS ALTERED FROM CLOTH SEATS TO LEATHER BY THE DEALERSHIP WHERE PURCHASED. 3 DAYS AGO MY CAR IS SIGNALING ME TO SERVICE AIRBAG WHILE DRIVING THE CAR OR IN IDLE. SO I IMMEDIATELY TOOK IT TO A CERTIFIED MECHANIC AT MEINEKE AND WAS TOLD THAT THIS IS A MANUFACTURER DEFECT AND THERE IS A RECALL FOR THIS O…
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MY VEHICLE WHEN PURCHASED WAS ALTERED FROM CLOTH SEATS TO LEATHER BY THE DEALERSHIP WHERE PURCHASED. 3 DAYS AGO MY CAR IS SIGNALING ME TO SERVICE AIRBAG WHILE DRIVING THE CAR OR IN IDLE. SO I IMMEDIATELY TOOK IT TO A CERTIFIED MECHANIC AT MEINEKE AND WAS TOLD THAT THIS IS A MANUFACTURER DEFECT AND THERE IS A RECALL FOR THIS ON MY YEAR, MAKE & MODEL SUV. I CALLED GM ON 11/29/2019 AND WAS TOLD BY A SUPERVISOR NAMED ANGEL THERE HAS BEEN NO RECALLS BY THEIR MANUFACTURER AND THERE IS NOTHING MORE SHE CAN DO ABOUT THE MATTER. I CANNOT DRIVE MY CAR LIKE THIS KNOWING THIS CAN BE POTENTIALLY HARMFUL AND HAZARDOUS.
NHTSA ODI #11282890
142,000 miles · Jan 29, 2019
Air BagsFuel/propulsion SystemSeat BeltsCrashInjury
MY ACCIDENT WAS MAY 25TH 2018, MY BACK PASSENGER WENT OFF OF A SOFT SHOULDER THROWING ME INTO 2 TREES, I HIT FIRST ONE AND SEATBELT CAME APART BUT STILL OVER ONE SHOULDER HITTING SECOND TREE AND ONLY THING THAT SAVED ME WAS MY RIGHT FOOT WAS UNDER THE BRAKE AND NOT ON IT, I HIT MY HEAD ON WINDSHIELD CAUSING ME TO HAVE VISION PRO…
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MY ACCIDENT WAS MAY 25TH 2018, MY BACK PASSENGER WENT OFF OF A SOFT SHOULDER THROWING ME INTO 2 TREES, I HIT FIRST ONE AND SEATBELT CAME APART BUT STILL OVER ONE SHOULDER HITTING SECOND TREE AND ONLY THING THAT SAVED ME WAS MY RIGHT FOOT WAS UNDER THE BRAKE AND NOT ON IT, I HIT MY HEAD ON WINDSHIELD CAUSING ME TO HAVE VISION PROBLEMS, SEVERE WHIPLASH, AND RSD IN RIGHT LEG, I HAVE TO HAVE CANE, WALKER, OR POWERCHAIR, MY HUSBAND WANTS A DIVORCE BC OF MY DEPRESSION, MY KIDS GET FUSTRASTED BC I FORGET I SAID SOMETHING AND I CONTINUE TO REPEATEDLY SAY THING, I NEVER HAD NONE OF THIS WRONG WITH ME TILL THIS ACCIDENT AND MONIQUE HILL IN CLAIMS SAYS NONE OF MY INJURIES NOR MY FAMILY PROBLEMS HAVE NOTHING TO DO WITH GENERAL MOTORS AND I DIDN'T HIT SENSORS, I NEVER HAD A SEATBELT ON BUT IF THAT WAS THE CASE THAT DING SOUND WOULDN'T HAVE STOPPED! MY LIFE HAS COMPLETELY CHANGED AND I'M LOSING MY FAMILY BC OF A ACCIDENT
NHTSA ODI #11172835
31,657 miles · Jul 25, 2017
Air BagsElectrical SystemEngine
MY SEAT COVERS WERE ORIGINALLY CLOTH BUT AT TIME OF PURCHASE THEY WERE REPLACED WITH LEATHER SEAT COVERINGS AND THERE IS RECALL #06V417000 HAS ME VERY CONCERNED.
NHTSA ODI #11010574
120,000 miles · Feb 10, 2016
Air BagsElectrical System
SERVICE AIRBAG LIGHT GOES ON AND OFF RANDOMLY. WHILE DRIVING THE SPEEDOMETER READS 0 OIL PRESSURE GUAGE READS NO PRESSURE, ALL GUAGES READ 0, THEN SPEEDOMETER READS RANDOM SPEEDS.
NHTSA ODI #10825353
120,000 miles · Feb 1, 2016
Air BagsService BrakesSteeringCrashInjury
TAKATA RECALL, EARLY MORNING, MY POWER STEERING STOPPED WORKING, SO I FILLED IT AND IT STARTED WORKING AGAIN, AS I WAS DRIVING DOWN A BUSY ROAD TURNING ONTO MY OWN STREET, THE POWER STEERING AND BRAKES FAILED RESULTING IN ME CRASHING INTO A POLE, AND THE AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK, SO I FLEW INTO THE S…
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TAKATA RECALL, EARLY MORNING, MY POWER STEERING STOPPED WORKING, SO I FILLED IT AND IT STARTED WORKING AGAIN, AS I WAS DRIVING DOWN A BUSY ROAD TURNING ONTO MY OWN STREET, THE POWER STEERING AND BRAKES FAILED RESULTING IN ME CRASHING INTO A POLE, AND THE AIR BAGS DID NOT DEPLOY AND THE SEATBELT DID NOT LOCK, SO I FLEW INTO THE STEERING WHEEL, BREAKING MY HAND. THE DAMAGE WAS SO SEVERE IT WAS CONSIDERED TOTALED.
NHTSA ODI #10823558
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
DP10001 · Fuel Level Gauge System Failure
Opened Jan 7, 2010 · Closed May 23, 2011
Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Additional source detail variants (2)
Fuel System, Other
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.