2004 GMC Envoy

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

GMC HAS REFUSED TO REPAIR/REPLACE A FAULTY FUEL TANK. INSTEAD GMC HAS ASKED THAT I PAY FOR THE REPAIR $1567.00. APPARENTLY, SEVERAL GMC ENVOY OWNERS HAVE COMPLAINED ABOUT CRACKS IN THE FUEL TANK. GMC HAS DETERMINED UNLESS THE CRACK OCCURRED WITHIN 36,000 MILES OF PURCHASING THE CAR, IT IS THE OWNERS RESPONSIBILITY TO FIX THE VEHICLE. MY VEHICLE HAS BEEN RULED UNSAFE TO DRIVE BY A GMC TECHNICIAN. MY CHILDREN ARE RIDING IN A VEHICLE THAT WAS FAULTY FROM THE DATE OF PURCHASE. I AM SO DISAPPOINTED IN GMC. *JS

MY GMC ENVOY STALLS OUT WHEN I STOP AT TRAFFIC LIGHTS. I THEN HAVE TO PUT IT IN PARK TO RESTART THE VEHICLE. ALTHOUGH TEST METERS/EQUIPMENT HAVE BEEN USED TO FIND THE CAUSE FOR THE UNEXPLAINED STALL IS STILL UNKNOWN.THIS HAPPENS APX. ONCE EVERY (2) MONTHS. WHEN THE ENGINE STALLS OUT THE "CHECK ENGINE LIGHT" COMES ON AND LAST MONTH THE " REDUCED ENGINE POWER" LIGHT ALSO CAME ON AND THE ENVOY WOULD ONLY MOVE AT 3 TO 4 MPH. *TR

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PALM OF HER HAND AND FINGER. UPDATED 08/05/14

I HAVE BEEN HAVING AN INTERMITTENT ISSUE WITH MY SPEEDOMETER NOT SHOWING THE CORRECT SPEED FOR THE PAST COUPLE OF YEARS AND HAS BEEN GETTING WORSE FOR QUITE SOME TIME. IT HAS NOW REACHED A POINT TO WHERE THE SPEEDOMETER DOES NOT WORK, OIL PRESSURE GAUGE DOES NOT WORK, ENGINE LIGHT STAYS ONE AND THE TACH ONLY WORKS ONCE IN A WHILE. I ACTUALLY KNOW THREE PEOPLE WITHIN THE MY PLACE OF EMPLOYMENT THAT HAVE THE SAME VEHICLE RANGING FROM A 2003 TO A 2005 THAT HAVE THE EXACT SAME ISSUES WITH THEIR INSTRUMENT PANELS. OF COURSE, THE DEALERSHIP SAYS THAT THERE IS NO RECALL RELATED TO THIS ISSUE BUT THEY WOULD BE HAPPY TO REPLACE THE IP (ALMOST $700) TO SEE IF THAT CORRECTS THE ISSUE. I ALSO KNOW OF A COUPLE OF DIFFERENT WEBSITES WHERE YOU CAN SEND THE PANEL OFF AND THEY WILL REPLACE ALL OF THE BULBS AND MOTORS FOR LESS $100. IT IS A SHAME THAT GM WOULD CHARGE OVER 7 TIMES THAT AMOUNT FOR AN ISSUE THAT IS THIS WIDE SPREAD. I HAVE DRIVEN GM MODEL CARS FOR OVER 20 YEARS AND THE ENGINES SEEM TO BE GOOD BUT THE INTERIOR ISSUES ARE AT A POINT THAT I AM TIRED OF DEALING WITH THEM. I GUESS THAT IT IS TIME TO LOOK TO TAKE ME BUSINESS TO A DIFFERENT CAR MANUFACTURER AND THAT IS A SHAME. *TR

THE INSTRUMENT PANEL CLUSTER ON MY GMC ENVOY 2004 IS DEFECTIVE AS IT IS ON A MULTITUDE OF OTHER GM MODELS BETWEEN 2003 AND 2005. ONE OF THE CONSEQUENCES IS THAT THE SPEEDOMETER WILL NOT WORK OR WILL REPORT A FAULTY READING WHILE OPERATING THE VEHICLE. THIS IS AN UNSAFE DRIVING CONDITION AND FOR SOME REASON GM HAS NOT YET ISSUED A RECALL ON THIS PROBLEM FOR GMC ENVOYS OF THE YEAR 2004 EVEN THOUGH OTHER YEARS OF THIS MODEL AND OTHER MODELS OF GM VEHICLES HAVE BEEN RECALLED FOR THIS EXACT ISSUE. PLEASE HELP GM DO THE RIGHT THING BY IT'S ENVOY OWNERS. WE HAVE CERTAINLY BAILED THEM OUT ENOUGH. THERE IS ANOTHER POTENTIALLY DEADLY CONSEQUENCE OF THIS ISSUE. IF ONE WERE TO BE DRIVING THE VEHICLE AT 60MPH USING CRUISE CONTROL AND THE SPEEDOMETER WERE TO ALL OF A SUDDEN PEG ITSELF TO 20MPH, THERE WOULD BE A SUDDEN AND ABRUPT ACCELERATION AS THE COMPUTER IN THE CAR ATTEMPTED TO REGAIN 60MPH EVEN THOUGH THE VEHICLE WAS ALREADY AT THAT SPEED. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS DANGEROUS SPEED CONTROL ISSUE.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY SERVICE LIGHT CAME ON DURING THE SUMMER OF 2013 AND DIAGNOSTICS WERE COMPLETED STATING THAT THERE WAS A PRESSURE ISSUE, THEN LATER IN THE FALL, NOTICED FUEL SMELL AT TIME OF FUELING. TOOK CAR TO SHOP TO GET CHECKED, SHOP OWNER FOUND RECALL FOR INJURIES DEMONSTRATED IN MY FUEL SYSTEM. MOVED CAR TO GMC DEALER FOR OFFICIAL DIAGNOSTICS, THEY STATED THAT MY CAR WAS ACTUALLY A 2003, SINCE IT WAS SOLD IN DEC OF THAT YEAR AND WOULD NOT BE ELIGIBLE. I THEN FOUND A RECALL NOTICE PUBLISHED IN 2007 THAT INCLUDED 2002 AND 2003 VEHICLES WITH THE INITIAL RECALL. GMC TOLD ME THAT THEY DID NOT HAVE TO COVER WARRANTY BECAUSE IT WAS A VOLUNTARY RECALL(THEY COULD NOT EXPLAIN IN A SATISFACTORY WAY HOW THIS AFFECTED ME AS A CONSUMER). THE NHTSA ACTION # IS PE07014. AT THE TIME OF THE SYMPTOMS, MY CAR HAD LESS THAN 130,000 MILES ON IT (AS IT HAS JUST 130 K ON IT NOW) AND WAS JUST UNDER 10 YEARS OLD. *TR

I HAVE HAD AN OVERWHELMING SMELL OF GASOLINE FOR WEEKS AND MY SPEEDOMETER WAS ONLY WORKING INTERMITTENTLY. I TOOK MY CAR TO AN AUTO STORE AND HAD THEM PUT IT ON THE COMPUTER THE CODE READ SMALL EVAP LEAK SO I BOUGHT A NEW GAS CAP TO ATTEMPT TO RESOLVE THE ISSUE. THAT DIDN'T WORK SO I TOOK MY CAR TO THE MECHANIC FOR IT TO BE CHECKED OUT AS MY CHECK ENGINE LIGHT CAME BACK ON. ON THE FIRST VISIT HE SCANNED THE COMPUTER AND CODES READ PO 442 & 445 ? SMALL/LARGE EMISSION LEAK, HE CHECKED ALL COMPONENTS AND COULD FIND NOTHING. I TOOK MY CAR BACK AS THE SPEEDOMETER ISSUE WAS GETTING WORSE AND THE GAS SMELL WAS STILL PRESENT THE SAME CODE CAME UP FOR THE EMISSION/EVAP LEAK AND STILL NOTHING FOR THE SPEEDOMETER ISSUE. HE THEN DID A SMOKE TEST AND FOUND THAT THERE WAS A CRACK IN THE FILLER NECK OF THE PLASTIC GAS TANK THAT CANNOT BE REPAIRED AND MUST BE REPLACED. HE REPLACED THE SPEEDOMETER SENDER WHICH STILL DID NOT FIX THE ISSUE. AFTER MUCH RESEARCH I HAVE FOUND BOTH OF THESE ISSUES TO BE A SERIOUS PROBLEM WITH OTHER ENVOY OWNERS. I WOULD LIKE TO KNOW WHY THERE HAS NOT BEEN A RECALL ON THESE PARTS AND WHY GMC IS LEAVING THE COST OF REPAIRS UP TO THE OWNERS. THESE ARE MANUFACTURE??S DEFECTS. THIS IS SUPPOSED TO BE A REPUTABLE COMPANY. I HAVE CALLED INTO GMC SUPPORT AND THEY AS WELL AS STAFF AT A GMC DEALERSHIP STATED THAT THIS WAS THE SAME ISSUE AS WAS STATED IN A RECALL BUT MY VIN NUMBER WASN'T INCLUDED SO NO FINANCIAL HELP WAS GIVEN. $1,215.29 LATER I HAVE A NEW GAS TANK AND MY SPEEDOMETER STILL DOES NOT WORK. THIS IS RIDICULOUS... TAKE OWNERSHIP FOR YOUR PRODUCT MALFUNCTIONS!!! HOW MANY COMPLAINTS DOES THERE NEED TO BE BEFORE A RECALL IS ISSUED ON THESE VEHICLE ISSUES? *TR

SIMPLY DRIVING DOWN A SMOOTH ROAD, NO BUMPS, AND REAR HATCH GLASS SHATTERED. I'VE READ HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE'S ENVOYS. AT FIRST I THOUGHT SOMEBODY SHOT OUT MY WINDOW BECAUSE WHO HAS EVER HEARD OF A WINDOW JUST EXPLODING FOR NO REASON. WELL, APPARENTLY GMC FOUND A WAY TO MAKE WINDOWS, "JUST EXPLODE", AND THEN WEASELS THEIR WAY OUT OF PAYING TO FIX THIS EMBARRASSMENT OF AMERICAN ENGINEERING. FROM WHAT I'VE READ GMC HAS REFUSED ALL CASES COMPENSATION FOR THIS PROBLEM, SO I CAME HERE TO VOICE MY FRUSTRATION BECAUSE I DON'T HAVE $795 TO FIX MY TRUCK. I AM WONDERING IF THIS PROBLEM SHOULD BE CONSIDERED FOR A CLASS ACTION LAWSUIT. MY 1999 VW JETTA WAS PART OF A CLASS ACTION LAWSUIT BECAUSE THE GROUND EFFECT TRIM WOULD GET CAUGHT ON PARKING BLOCKS AND CAUSE DAMAGE, BUT THIS WINDOW EXPLODING IS A MUCH MORE SERIOUS PROBLEM. SO I WILL CALL GMC ON JAN.2 WHEN OFFICES OPEN BACK UP, AND DEPENDING ON HOW THAT GOES I MIGHT CALL UP A BUDDY WHO PRACTICES LAW TO SEE WHAT THE CHANCES ARE FOR A CLASS ACTION SUIT. *TR