NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
10 reportsClear category filter150,000 miles · Dec 12, 2019
Electrical SystemSeatsUnknown Or OtherFire
FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT A…
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FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.
NHTSA ODI #11288638
196,425 miles · Nov 21, 2019
Fuel/propulsion SystemPower TrainUnknown Or Other
THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE …
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THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.
NHTSA ODI #11281475
170,000 miles · Jun 25, 2019
Unknown Or Other
MY MECHANIC SAID PARTS OF MY FRAME WERE MISSING AND IT WAS RUSTED ENOUGH THAT IT COULD NOT BE REPAIRED. I ORIGINALLY THOUGH MY REAR U-JOINT WAS GOING OUT. CAN'T FIX IT, CAN'T SELL IT. IT ONLY HAS 170,000 MILES AN IS IN GREAT SHAPE OTHERWISE.
NHTSA ODI #11222550
190,000 miles · Jul 17, 2018
Unknown Or OtherFire
VEHICLE WAS PARKED AND 11 HOURS LATER CAR IGNITED ON FIRE AND BURNED COMPLETELY. SECURITY FOOTAGE SHOWS THAT VEHICLE WAS UNATTENDED AND THAT THERE WAS NO TAMPERING. FIREFIGHTERS OBSERVED THAT THE FIRE STARTED AT THE FRONT OF THE VEHICLE.
NHTSA ODI #11111948
5,709 miles · Jan 19, 2017
Electrical SystemUnknown Or Other
DASHBOARD AND GAUGES KEPT MALFUNCTION SPEED ODOMETER READING INCORRECT HAD TO REPLACE ALSO REAR DOOR BURNED OUT VERY COSTS VERY HIGH.
NHTSA ODI #10946425
160,000 miles · Aug 4, 2016
Unknown Or Other
EVERY TIME THIS TRUCK IS DUE FOR EMISSIONS, A SERVICE ENGINE LIGHT APPEARS. COST ME 1K ONE YEAR, 12K, ANOTHER YR, $800 THE LAST TIME. HUH? I WILL NEVER BUY A GM PRODUCT EVER AGAIN. MY FAMILY ONLY DRIVES GM!
NHTSA ODI #10893026
65,000 miles · Oct 13, 2015
Electrical SystemEngineUnknown Or Other
ONE DAY MY SUNROOF WORKED AND THE NEXT DAY IT WOULD NOT. IT WAS STUCK IN THE IN THE OPEN POSITION (NOT FULLY OPEN, BUT WHEN THE FRONT END RAISES AN INCH OR SO). I TOOK IT TO A GM CERTIFIED MECHANIC AND THEY SAID I WOULD NEED A WHOLE NEW ASSEMBLY AND QUOTED ME $2,100. THE DEALERSHIP AND GM NOTIFIED ME THAT THEY WOULD NOT HELP ME …
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ONE DAY MY SUNROOF WORKED AND THE NEXT DAY IT WOULD NOT. IT WAS STUCK IN THE IN THE OPEN POSITION (NOT FULLY OPEN, BUT WHEN THE FRONT END RAISES AN INCH OR SO). I TOOK IT TO A GM CERTIFIED MECHANIC AND THEY SAID I WOULD NEED A WHOLE NEW ASSEMBLY AND QUOTED ME $2,100. THE DEALERSHIP AND GM NOTIFIED ME THAT THEY WOULD NOT HELP ME WITH THIS DEFECT AT ALL. MY CAR IS IN EXCELLENT CONDITION WITH ONLY 85,000 MILES ON IT, BUT IT IS ONLY WORTH $5,000 AND I PAID OVER $14,000 FOR IT IN 2009 WHEN I BOUGHT IT FROM A GM DEALERSHIP. I CANNOT AFFORD TO LOSE $2,100 ON THIS VEHICLE. AND THIS IS NOT THE FIRST ISSUE THAT I HAVE HAD. WHEN I DROVE IT HOME FROM THE DEALERSHIP THE WHOLE INSTRUMENT PANEL FAILED. THEY FIXED THAT. THEN A YEAR LATER, WHEN I WAS DRIVING HOME WITH MY NEW BORN, THE ENTIRE CAR SHUT DOWN WHILE IN MOTION GOING 45 MILES PER HOUR. THE DEALERSHIP SAID THAT IT WAS A PROBLEM WITH THE COMPUTER AND THE WARRANTY WOULD NOT COVER IT, BUT IT WOULD COVER A RESTORATION OF THE COMPUTER. THEN WHEN I WENT TO GET MY VEHICLE THE REFUSED TO LET ME TAKE IT UNTIL I PAID $200. MY VEHICLE HAS SHUT DOWN WHILE DRIVING SINCE THAT AND CAN BARELY MAINTAIN IDLING AT TRAFFIC LIGHTS AT TIMES. NOW BACK TO THE SUNROOF, AFTER NOT BEING ABLE TO AFFORD TO FIX IT THE MECHANIC TOOK OUT THE SUNROOF AND JUST SET IT IN THE FRAME SO AT LEAST WATER WOULD NOT GET IN WHEN IT RAINED. HOWEVER, IT IS JUST SITTING IN THERE AND CAN EASILY BE LIFTED OUT AND MAY EVEN GET BLOWN OUT ON THE FREEWAY. WHEN EXACTLY WILL THIS BECOME A SAFETY HAZARD? WHEN MY SUNROOF BLOWS OFF ON THE FREEWAY AND CAUSES A FATAL CAR ACCIDENT? OR WHEN MY CAR COMPLETELY SHUTS DOWN ON THE MIDDLE OF THE FREEWAY AND MY CHILDREN AND I GET KILLED IN A PILE UP? GM HAS BEEN CONVICTED OF NEGLECTING TO RECALL VEHICLES WITH SAFETY ISSUES RECENTLY. CLEARLY, GM REFUSES TO PROTECT ITS CUSTOMERS. PLEASE HELP PROTECT CONSUMERS AND DO SOMETHING ABOUT THIS.
NHTSA ODI #10781781
183,000 miles · Jul 4, 2015
Unknown Or Other
MY 04 GMC ENVOY WAS HAVING PROBLEM WITH THE BATTERY NOT HOLDING A CHARGE I WENT AND PURCHASED A NEW BATTERY AT AUTOZONE INSTALLED THE NEW BATTERY AFTER THE INSTALL WE WENT TO DRIVE OUR CAR AND THE AC WOULD ONLY BLOW THROUGH THE DEFROSTER VENTS AND FLOOR VENTS. I WENT ONLINE AND LOOKED AT MANY WEBSITES FORMS AND YOUTUBE VIDEOS WI…
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MY 04 GMC ENVOY WAS HAVING PROBLEM WITH THE BATTERY NOT HOLDING A CHARGE I WENT AND PURCHASED A NEW BATTERY AT AUTOZONE INSTALLED THE NEW BATTERY AFTER THE INSTALL WE WENT TO DRIVE OUR CAR AND THE AC WOULD ONLY BLOW THROUGH THE DEFROSTER VENTS AND FLOOR VENTS. I WENT ONLINE AND LOOKED AT MANY WEBSITES FORMS AND YOUTUBE VIDEOS WITH THE SAME COMPLAINTS OF OTHER OWNERS STATING THE SAME THING HAPPEN TO THEM AFTER REPLACING THE BATTERY. I HAVE FOUND OVER 5000 COMPLAINTS OF THE SAME ISSUE THIS SEEMS TO BEE A KNOWN ISSUE I BELIEVE THIS NEEDS TO BE RECALLED NOW MY AC WILL NOT WORK BECAUSE OF A KNOWN ISSUE WITH ENVOYS AS WELL AS TRAILBLAZERS
NHTSA ODI #10731977
159,335 miles · Jun 2, 2015
Air BagsSeatsUnknown Or Other
GOING DOWN THE ROAD TO WORK MY AIRBAG LIGHT COMES ON AND WONT GO OFF AND NOW I CANT GET A INSPECTION STICKER THERE WAS NO REASON FOR MY LIGHT TO COME ON UNLESS THERE IS SOMETHING WRONG WITH VEHICLE!!
NHTSA ODI #10722867
153,000 miles · Sep 20, 2014
Unknown Or Other
ALL ELECTRICAL POWER ALL GAUGES, LOCKS, RADIO , GOES ON AND OFF LOCKS UNLOCK AND LOCK ALL INFORMATION PANEL LIGHTS UP AND GOES OUT ALL GAUGES LIGHTS UP AND GOES OFFALL WARNING SIGNALS THAT IS .
NHTSA ODI #10637699
NHTSA investigations
4RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
PE05006 · Turn Signal Failures
Opened Feb 4, 2005 · Closed May 6, 2005
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal; Exterior Lighting:turn Signal:flasher Unit; Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Additional source detail variants (3)
Exterior Lighting:turn Signal:flasher Unit
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
Exterior Lighting:turn Signal:switch
BY LETTER DATED APRIL 29, 2005, GM NOTIFIED THE AGENCY THAT IT IS CONDUCTING ASAFETY RECALL ( NHTSA RECALL NO. 05V198 ) INVOLVING CERTAIN MODEL YEARS (MY) 2003-2004 ISUZU ASCENDER, CHEVROLET TRAILBLAZER, GMC ENVOY, OLDSMOBILE BRAVADA AND MY 2004 BUICK RAINER VEHICLES.THE RECALL APPLIES TO VEHICLES BUILT FROM APRIL 2003 THROUGH NOVEMBER 2003 FOR A TOTAL VEHICLE POPULATION OF 286,478.GM REPORTS THE DIRECTIONAL/HAZARD SIGNALS FAILURE IS DUE TO STICKING CONTACTS ON ROUTING RELAYS IN THE FLASHER MODULE.GM WILL REPLACE THE FLASHER MODULE ON ALL INVOLVED VEHICLES.BASED ON GM'S SAFETY RECALL ACTION, THIS INVESTIGATION IS CLOSED.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.
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